HTC VIVE Cosmos Elite User Manual
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HTC VIVE Cosmos Elite User Manual

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VIVE Cosmos Elite User guide

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Summary of Contents for HTC VIVE Cosmos Elite

  • Page 1 VIVE Cosmos Elite User guide...

  • Page 2: Table Of Contents

    Connecting the headset to your computer via the converter Restarting the converter for VIVE Cosmos Elite Can I use a laptop with VIVE Cosmos Elite? My computer monitor and headset are turned on but why can't I see anything? Base stations...
  • Page 3 Play area What is the play area? Planning your play area Choosing the play area Setting up VIVE Cosmos Elite for the first time Setting up a standing-only play area Setting up a room-scale play area Resetting the play area...
  • Page 4 About this guide About this guide We use the following symbols to indicate useful and important information: This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.

  • Page 5: System Requirements

    System requirements System requirements What's inside the box? Your VIVE Cosmos Elite comes with the following items, which you'll use to experience immersive VR environments: Main Accessories component VIVE Cosmos § Headset cable (attached) Elite § Audio cable (attached) § Top strap (attached) §...
  • Page 6 System requirements Component Minimum system requirements Recommended system requirements ® ® NVIDIA GeForce GTX 970 4GB, NVIDIA GeForce GTX 1070/Quadro ™ AMD Radeon R9 290 4GB P5000 equivalent or better, AMD equivalent or better VR Ready Radeon Vega 56 equivalent or better graphics card.

  • Page 7: Headset And Headphones

    The cameras on the headset are sensitive. Do not cover or scratch the cameras. These cameras are used for inside-out tracking and to view real surroundings when the headset is using a supported front cover. By default, VIVE Cosmos Elite does not use these cameras and needs base stations for tracking.
  • Page 8 Headset and headphones 8. On-ear headphone 9. Side cameras 10. Status light 11. Headset button Back and bottom views 1. Adjustment dial 2. Side cushion 3. Front pad 4. Mic 5. Visor 6. Nose rest 7. Interpupillary distance (IPD) knob 8.
  • Page 9 Headset and headphones Putting on the VIVE Cosmos Elite headset Before wearing the headset for the first time, make sure to: § Peel off the protective film on the lenses. § Fully loosen the band and peel off the protective film starting from the left side of the band.
  • Page 10 Headset and headphones Hold the visor to your eyes. Adjust the position of the visor until you see a clear image inside the headset. Pull down the headset band around the back of your head until you hear a click. The click indicates that the headset band has locked into place.
  • Page 11 Headset and headphones Turn the adjustment dial clockwise until the headset fits snugly. Make sure the visor faces straight ahead. If the band sits too low or high on the back of your head, the visor will be tilted. It will also be difficult to position the on-ear headphones properly on your ears.
  • Page 12 If there's light leakage around the areas of your nose or cheeks, readjust the strap and reposition the band. Can I wear my prescription glasses while using VIVE Cosmos Elite? Most glasses fit inside the headset. Make sure that no part of your glasses scratch the headset lenses.
  • Page 13 Quickly take a break from VR to check your surroundings. While wearing VIVE Cosmos Elite, hold the visor with one or both hands, and then gently flip it up. To return it to its original position, tilt the visor down until it completely covers your eyes.
  • Page 14 Headset and headphones Connecting a USB device to VIVE Cosmos Elite You can connect a compatible USB Type-C device to VIVE Cosmos Elite using a USB cable. While holding the visor with one hand, pull up the band. Detach the face cushion frame from the headset. To release the frame from its latches, gently pull on any side of the frame starting from the bottom, and then pull one side at a time on the top.
  • Page 15 Headset and headphones Insert the cable connector of the device into the USB Type-C port on the headset. Align and push the tabs on the face cushion frame into their corresponding slots on the headset. Make sure to position the ridge of the face cushion frame below the headset, audio, and USB cables.
  • Page 16 Headset and headphones Removing the face cushions You can remove the face cushions for cleaning. To learn how to clean the face cushion, see Cleaning the face cushions on page 24. To remove the face cushions, gently peel starting from the bottom ends of each face cushion until they detach from the face cushion frame.
  • Page 17 Headset and headphones Removing the front and back pads You can remove the front and back pads from the headset band for cleaning. To remove the front and back pads, peel starting from the ends of each pad until they detach from the headset band.
  • Page 18 Headset and headphones Reattaching the front and back pads to the headset Always make sure that the front and back pads are attached to the headset. While holding the visor with one hand, pull up the band. Starting from the middle, align the front pad tabs with their corresponding slots on the band, and then press along the front pad.
  • Page 19 Headset and headphones Check that the headset cable strip is properly attached. For details, see Reattaching the headset cable strip to the back pad on page 20. You'll hear a click when the tabs are inserted. Make sure to minimize the gap between the pad and the band.
  • Page 20 Headset and headphones Reattaching the headset cable strip to the back pad The fabric strip guides the headset cable, and is inserted on the back pad. Insert the back pad tabs second to the left-most corner tabs into the holes of the headset cable strip with its flap down.
  • Page 21 Headset and headphones Align the back pad tabs with their corresponding slots on the band, and then press along the back pad to reattach. You'll hear a click when the tabs are inserted. Make sure to minimize the gap between the pad and the band.
  • Page 22 Headset and headphones Detaching the top strap from the headset band If you want to, you can detach the top strap from the headset band. You'll need to first remove the front and back pads on the headset. For details, see Removing the front and back pads on page 17.
  • Page 23 Headset and headphones Attaching the top strap to the headset band For added comfort, attach the top strap before wearing the headset. You can adjust the top strap by using the velcro strip. You'll need to first remove the front and back pads on the headset. For details, see Removing the front and back pads on page 17.
  • Page 24 Headset and headphones Cleaning the face cushions Before cleaning the face cushions, remove it first from the VIVE Cosmos Elite headset. When cleaning the face cushions, remember to: § Dampen a clean smooth cloth with cold water and gently wipe the area you want to clean.
  • Page 25 Headset and headphones § When not in use, store the headset with the lenses pointed away from direct sunlight. Failure to do so may damage the headset display. § When storing the headset, it is recommended to cover the lenses with the paper cover to help prevent accidental scratches.
  • Page 26 Headset and headphones Insert the tabs on the front cover into the slots on the visor. Press the right side of the front cover first, and then press the left side of the front cover. With the front cover attached to the visor, press the center of the front cover. Make sure to minimize the gap between the front cover and the visor, and that all tabs are fully locked into place.

  • Page 27: Headphones

    Headphones Adjusting the fit of the on-ear headphones While wearing the VIVE Cosmos Elite headset, adjust the on-ear headphones to a comfortable position over your ears, then press the headphones into place. Is the fit too loose or tight? In case you feel pressure around your temples, adjust the position of the on-ear headphones for a more comfortable fit.
  • Page 28 Headset and headphones Detaching the on-ear headphones from the headset band To use your own headphones with VIVE Cosmos Elite, you'll need the replacement kit for headphones. For details on how to order the kit, contact customer care. Before using your own earphones, you first need to detach the on-ear headphones from the headset band.
  • Page 29 Headset and headphones Reattaching the on-ear headphones to the headset band You can reattach the on-ear headphones if you've used your own earphones with VIVE Cosmos Elite. Before attaching the on-ear headphones to the headset band, do the following: Remove the cable guides, screws, and rubber pad, which are part of the replacement kit for earphones, as well as the side cushions from the headset band.
  • Page 30 Headset and headphones 1. Audio cable guide 2. Rubber pad 3. Screws 4. Side cushions 5. Headset cable guide 6. Cable stopper Flip open the metal clasps on the left and right on-ear headphones.
  • Page 31 Headset and headphones Attaching the right on-ear headphone Attach the right headphone with the audio plug to the right side of the headset band. Hook the headphone clip over the top of the band. The screw holes and line marker on the band are helpful guides for positioning the clip. While the clasp is loose, you can reposition the headphone clip for a more comfortable fit.
  • Page 32 Headset and headphones Close the clasp around the band, and then snap into place. Connect the audio cable connector to the headphone plug.
  • Page 33 Headset and headphones Attaching the left on-ear headphone Attach the left headphone to the left side of the headset band. Pin the headset cable along the cable guide on the left headphone. Hook the headphone clip over the top of the band. The screw holes and line marker on the band are helpful guides for positioning the clip.
  • Page 34 Headset and headphones Make sure the audio cable runs under the band, and not over the top. Check that it isn't also wedged between the clip and the band. Close the clasp around the band and snap into place.
  • Page 35 Headset and headphones Attaching the headphone audio cable After the left and right on-ear headphones have been attached, attach the headphone audio cable to the headset band. Remove the front pad from the headset band. For details, see Removing the front and back pads on page 17.
  • Page 36 Headset and headphones Plugging in your earphones If you prefer, you can use your own earphones with VIVE Cosmos Elite. To do this, you'll need the replacement kit for earphones. Contact customer care for details on how to order it.
  • Page 37 Headset and headphones Attaching the cable guides to the headset band To use your own headphones with VIVE Cosmos Elite, you'll need the replacement kit for headphones. For details on how to order the kit, contact customer care. Before plugging in your earphones, you need to attach the audio cable guide and headset cable guide to the headset band.
  • Page 38 Headset and headphones After attaching the cable guides, you can now plug in the earphones. For details, see Plugging in your earphones on page 36. Detaching the cable guides from the headset band If you want to reattach the on-ear heaphones, you first need to detach the audio cable guide and headset cable guide from the headset band.

  • Page 39: Common Solutions

    27 for more details. You can also try adjusting the top strap and headset band so that you can position the on-ear headphones properly on your ears. See Putting on the VIVE Cosmos Elite headset on page 9 for details.
  • Page 40 Restarting the converter for VIVE Cosmos Elite on page 42. Can I use VIVE Cosmos Elite when SteamVR is in Safe mode? No, you cannot. Make sure that SteamVR is not running in Safe mode before using VIVE Cosmos Elite.

  • Page 41: Converter

    Converter Converter About the converter for VIVE Cosmos Elite Use the converter to connect the headset to your computer. Headset cable port Power port DisplayPort cable USB 3.0 cable Connecting the headset to your computer via the converter Connect the power adapter cable to its corresponding port on the converter for VIVE Cosmos Elite.

  • Page 42: Restarting The Converter For Vive Cosmos Elite

    Insert the headset cable connector (side with triangle mark up) to the port on the converter with the corresponding triangle mark. Restarting the converter for VIVE Cosmos Elite If you need to restart the converter, follow these steps. Close the VIVE Console app as well as SteamVR app on your computer.

  • Page 43: Can I Use A Laptop With Vive Cosmos Elite

    Elite. If your laptop does not have a DisplayPort port but has a Mini DisplayPort port instead, you can use a Mini DisplayPort-to-DisplayPort adapter. If you require one, contact HTC customer care. A Mini DisplayPort-to-DisplayPort adapter may block another port on your laptop.

  • Page 44: Base Stations

    Base stations Base stations About the VIVE base stations The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. § The base stations beam signals to the headset and controllers. Do not cover the front panel with any material. §...

  • Page 45: Installing The Base Stations

    Base stations Installing the base stations The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Before installing the base stations, decide first whether you want to set up a room-scale or seated/standing-only play area. See Planning your play area on page 58.
  • Page 46 Base stations Once turned on, do not move or adjust the angles of the base stations as it could disrupt the tracking process. Otherwise, you will need to set up the play area again.

  • Page 47: Tips For Setting Up The Base Stations

    Base stations Tips for setting up the base stations The hardware may be purchased separately from the Accessories tab on www.vive.com/product/. You may set up the base stations in a way that's suitable for your place. For best results, you may follow these recommendations: Mount the base stations diagonally and above head height, ideally more than 2 m (6 §...

  • Page 48: Using The Mounting Kit

    Base stations Using the mounting kit For best results, install the base stations using a mounting kit. If you previously bought first- generation VIVE hardware, the mounting kit is provided as an in-box item. Otherwise, you can separately purchase a similar mounting kit from a third-party supplier. You will need a screwdriver or drill to install the mounts.

  • Page 49: Updating Base Station Firmware Via Cable Connection

    Base stations Updating base station firmware via cable connection The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. From your computer, open the SteamVR app. If you see the icon, mouse over it to check if the firmware is out of date. If so, click Update base station firmware.

  • Page 50: What Does The Status Light On The Base Stations Mean

    Base stations What does the status light on the base stations mean? The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. The status light shows: § Green when the base station is in normal mode § Blue when the base station is waiting to stabilize. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration.

  • Page 51: Which Vive Hardware Is Compatible With My Base Stations

    Base stations No, they are not compatible. SteamVR Base Station 2.0 has a different method of syncing. Use only the same versions of the base stations in your play area so that your setup will work correctly. Which VIVE hardware is compatible with my base stations? Use only the same version of base stations together.

  • Page 52: Controllers

    Controllers Controllers About the VIVE controllers The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Use the controllers to interact with objects in the VR world. The controllers have sensors that are tracked by the base stations. The sensors on the controllers are sensitive.

  • Page 53: Charging The Controllers

    Controllers Trigger Grip button Charging the controllers The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. You can check the battery level of the controllers when no apps are running, or when the System Dashboard is up. When the battery is low, the indicator will show a single red dot You can also check the SteamVR app.

  • Page 54: Attaching The Lanyards To The Controllers

    Controllers Attaching the lanyards to the controllers The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Using the lanyards may help prevent the controllers from accidentally being dropped; however, please do not fling or violently throw the controller because the lanyard may break. While holding the controller, insert the lanyard’s thread from the top to the bottom hole.

  • Page 55: What Does The Status Light On The Controllers Mean

    Controllers What does the status light on the controllers mean? The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. The status light shows: § Green when the controller is in normal mode § Blinking red when battery is low §...

  • Page 56: What Can I Do If The Controller's Trackpad Is Oversensitive

    Controllers What can I do if the controller's trackpad is oversensitive? The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Check if there's a firmware update available for the controllers. After which, re-calibrate the controller by doing these steps: From your computer, open the SteamVR app.

  • Page 57: My Controller Won't Turn On After I Accidentally Unplugged It During Firmware Update. What Should I Do

    Controllers Plug the USB cable from the converter into another USB 3.0 port on the computer. Manually update the USB driver on your computer. You can also download and install official driver updates from the website of your motherboard or USB port manufacturer. My controller won't turn on after I accidentally unplugged it during firmware update.

  • Page 58: Play Area

    The play area sets the virtual boundaries of VIVE Cosmos Elite. Your interaction with VR objects happens within the play area. VIVE Cosmos Elite is designed for room-scale setup, but you can also use it if you have limited space or for stationary experiences.

  • Page 59: Choosing The Play Area

    Play area Limited space (stationary experience) do not have space requirements. Examples of limited space (stationary experience) setup: Choosing the play area Find a space that you will designate as the play area. For best results, do the following: § Move furniture and other obstacles (like pets) out of the play area. §...

  • Page 60: Setting Up Vive Cosmos Elite For The First Time

    Run the setup file and follow the prompts to complete the process. Once you've completed the room setup, you need to run it again if you moved or adjusted the angles of the base stations or if you transfer your VIVE Cosmos Elite VR system to a different room.

  • Page 61: Setting Up A Room-Scale Play Area

    Play area Setting up a room-scale play area Choose to set up a room-scale play area to enjoy moving around and fully engage with the VR experience. From your computer, open the SteamVR app. Click , and then select Room Setup Room-scale. Review the prompts and follow the on-screen instructions to complete the process.

  • Page 62: Verifying Your Setup

    Check that VIVE hardware is tracked. The status icons on the SteamVR app are blue and the status lights on the hardware are green. Put the headset on. For details, see Putting on the VIVE Cosmos Elite headset on page 9. Grab your controllers.

  • Page 63: What Is The Recommended Space For The Play Area

    Play area What is the recommended space for the play area? Movement within a diagonal area of up to 5 m (16 ft 4 in) is supported. For example, a 3.5 m x 3.5 m (around 11 ft 5 in x 11 ft 5 in) space. For room-scale setup, a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft) is required.

  • Page 64: Settings

    § Change settings, such as style of the collision bounds in Chaperone or the in-headset background § Turn the VIVE Cosmos Elite system off To bring up the dashboard, press the System button on either controller. Changing the Chaperone settings The Chaperone shows a grid whenever you're close to the bounds of your play area.

  • Page 65: How Can I Capture Screenshots In Vr

    Settings How can I capture screenshots in VR? While in VR, press the System button and the trigger at the same time. You'll see a notification when the screenshot is saved. You can access screenshots directly from the Steam client by clicking View Screenshots. To find screenshots from apps downloaded in VIVEPORT, navigate to the Steam installation folder.

  • Page 66: Updating The Firmware

    You can also report an issue or send feedback by clicking Report. Joining the VIVE Cosmos Elite beta program Opting in to the VIVE Cosmos Elite beta program lets you receive preview builds and give feedback. Beta software may be unstable and not work as intended.

  • Page 67: Seeing Real Surroundings

    Settings Seeing real surroundings Currently, when using the VIVE Cosmos Elite, you cannot use the headset cameras to see your real surroundings. To quickly check your real surroundings, flip up the headset visor. See Flipping up the visor on page 13.
  • Page 68 Settings Error Issue Steps to resolve issue code DisplayPort connection § Try restarting the headset. is not stable. § Try another DisplayPort port on your computer. § Check if your graphics card supports DisplayPort. ROM checksum failed. 1. Follow the steps to re-download and update the 007, 008 Try again after software.
  • Page 69 Settings Error Issue Steps to resolve issue code No audio coming from 1. In the Windows audio settings, adjust the volume level the headset. and make sure the volume is not muted. 2. If the issue persists, in the Windows task tray, right-click the volume icon Sounds.
  • Page 70 Settings Error Issue Steps to resolve issue code Controller firmware 1. Restart your computer as well as the link box or update failed. converter. 2. Retry the firmware update. Headset not 1. Restart your computer as well as the link box or connected.
  • Page 71 Allow apps to access your camera is enabled. Then, by another application. restart VIVE Console. 2. If the issue persists, check if the VIVE Cosmos Elite camera is occupied by another Windows application. If yes, close the application using the camera, and then restart VIVE Console.

  • Page 72: Trademarks And Copyrights

    © 2019 HTC Corporation. All Rights Reserved. VIVE, the VIVE logo, VIVEPORT, the VIVEPORT logo, HTC, the HTC logo, and all other HTC product and service names are trademarks and/or registered trademarks of HTC Corporation and its affiliates in the U.S. and other countries.

  • Page 73: Index

    Index Index Base stations Motion compensation - about - installing - mounting with the kit On-ear headphones - setup tips - adjusting Beta program 31, 33 - attaching - detaching Cable guides - attaching Play area - detaching - about Controllers - choosing - about...

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