Interview Service - Panasonic KX-TVS80 Installation Manual

Voice processing system
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CUSTOMIZING THE SYSTEM
phones. Extension groups work well in areas where the call would not be intended for a specific
person (e.g., a Parts Center, Technical Support Group, etc.).
To establish an extension group:
1.
From the System Administration Top Menu, Type [1-5-1-2-1]
(Program-System Parameter-System Group Assignment-Extension Group-Enter).
2.
Enter an Extension Group List Number that has not been assigned to another mailbox or
Extension Group List (this must be a vacant number). Enter the Extensions that are to be
assigned to this group list.
3.
Enter the Extension Numbers that are to be assigned to the Extension Group List.
4.
Return to the Main Program Menu.
5.
Type [1-1-1]
(Program-Mailbox Setting-Enter/Edit).
Assign the Extension Group List Number to a mailbox. If you used the number "7000"
for an Extension Group List number, assign the number "7000" as a new mailbox. You must
also enter 7000 as an extension.
Messages can be delivered to the new number through normal operation.

5.2.9 Interview Service

The subscriber can leave a series of prerecorded questions (up to 10) for the caller in an
Interview Mailbox. As the caller answers questions, answers are recorded in the mailbox. After
a caller records the answers, the interview mailbox lights a message waiting lamp. When
retrieving the messages, the subscriber only hears the answers to the questions.
There are 2 ways to access an interview mailbox:
• Assign an interview mailbox to an existing mailbox
• Assign a port as an interview mailbox
To structure an interview mailbox:
1.
From the System Administration Top Menu, Type [1-1-1 Mailbox Number-1]
(Program-Mailbox Setting-Enter/Edit-Mailbox Number-Mailbox Setting).
2.
Enter the Mailbox Number that is to be assigned to the interview mailbox.
This should be an existing mailbox number for the person who responds to the questions.
3.
At "Interview Mailbox Number "parameter, Enter a Nonexistent Mailbox Number. This
will be the interview mailbox for this subscriber—please make a written note of it for future
reference. It will not show up in Mailbox Listing. If, at a later time, you want to delete the
interview mailbox, press backspace at "Interview Mailbox Number".
4.
Exit System Administration Programming.
134
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