Atel V810A User Manual
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Atel V810A User Manual

4g lte cat-4 fixed wireless access router
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V810A and V810AD by ATEL
4G LTE Cat-4 Fixed Wireless Access Router
Model
V810A
V810AD
Guía del usario en español disponible en la página del producto ATEL en www.ATEL-USA.com.
ATEL V810 Series
V810A and V810AD Data User Manual
V6.9, July 17, 2023
User Guide
Models Covered:
LTE Bands
B2/4/5/12/13/14/66/71
B2/4/5/12/13/14/66/71
User Guide in Spanish available on the ATEL product page at www.ATEL-USA.com.
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Summary of Contents for Atel V810A

  • Page 1 V810AD B2/4/5/12/13/14/66/71 User Guide in Spanish available on the ATEL product page at www.ATEL-USA.com. Guía del usario en español disponible en la página del producto ATEL en www.ATEL-USA.com. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 2: Table Of Contents

    Backup and Restore ......................27 Remote Update ........................28 ATRACS Cloud Remote Management ..................29 Troubleshooting ..........................29 Regulatory Statements ........................33 Safety Hazards ..........................34 Limited Warranty: ............................. 35 ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 3: Overview

    The V810A/V810AD provides data service. Connect to the internet using the V810A/V810AD Hotspot Wi-Fi function or Ethernet port connection. You must subscribe to an eligible service plan with a wireless operator to use the V810A/V810AD data functions. Components and Indicators...

  • Page 4: Power Management

    (SSID and password), and Online Portal login information. 2. Power Button Power the V810A/V810AD on/off by pressing and holding this button (note that a long press will boot up the device). You can also short press this button to wake up the display screen and check device information.

  • Page 5: Getting Started

    Refer to the table below for the V810A/V810AD functions supported in different power modes. 2. Getting Started Install SIM Card Remove the V810A/V810AD back cover. Install the SIM card into the spring-loaded SIM slot as the image shows. To remove a SIM, press the edge of the SIM inward and the SIM will pop outward from the slot.

  • Page 6: Backup Battery Tips

    4. Replace the back cover of the V810A/V810AD and make sure it’s aligned with the bottom of the device. NOTE: The NiMH battery pack may be sold separately. Backup Battery Tips Battery usage and standby time depends on the network, signal strength, temperature, features, battery age and accessories you use.

  • Page 7: Turning Your V810 On/Off

    Turning your V810A/V810AD On/Off Connect your V810A/V810AD to a wall adapter with a USB-C cable and plug the wall adapter to the wall outlet. The V810A/V810AD will power on automatically. When the V810A/V810AD is on battery only, turn your V810A/V810AD on by pressing and holding the Power Button.

  • Page 8: Connect Your Computer To The V810

    The V810A/V810AD is equipped with 1 Ethernet port (RJ45). For internet access via Ethernet, plug an ethernet cable to the Ethernet port of your V810A/V810AD and connect it to the Ethernet port of your computer. You can connect your PC with the V810A/V810AD using Wi- Fi for a wireless connection.

  • Page 9: Accessing Your V810 Direct Connect (Webgui) Device Management Portal

    The images below show the device label, LCD screen display, and Direct Connect (WebGUI) Portal access for your V810. Pictures are for illustration purposes only. Information varies based on your model and specific device. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 10: Direct Connect (Webgui) Portal Home Page

    Go to Settings > Device Settings > Admin Password. Input your current admin password and setup your new password by following the prompts, then save the changes. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 11: Connected Devices

    Unblock button; the selected device will disappear from the “Blocked Devices” list. It will show in the “Connected Devices” list again after it connects to your V810. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 12: Data Usage

    The number of unread messages displays to the right of the message icon. When a new message arrives, the message icon appears. A maximum of 30 messages can be stored. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 13: Settings

    Wi-Fi On/Off: Turn on to allow Wi-Fi devices to connect to this device. Wi-Fi devices will not connect to this device if it is turned off. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 14: Lan Settings

    The default maximum number of Wi-Fi connections is 15. You can set it to any number between 1 and 15. LAN Settings From the Direct Connect Portal, click Settings > LAN Settings to display the information shown in the following figure. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...
  • Page 15 You can reserve an IP address so that it is always assigned to the same connected device. Every reserved IP address must be within the range of IP addresses used by DHCP. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 16: Device Settings

    Show LCD For Portal You can turn the Direct Connect portal access information on/off on the LCD Display using this toggle. By default, it is on. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 17: Advanced

    Note: If your device is registered to the ATEL remote management cloud platform, ATRACS, for remote management, you will see the message below in the Device Settings page. Click ‘Unbind’ to remove that registration from ATRACS. Admin Password Admin Password: The Admin Password is used to sign into this Direct Connect (WebGUI) Portal.

  • Page 18: Mobile Network

    If you want to set up IPPT (IP Passthrough), you can set up the Operating Mode as ‘Bridge’. The public IP address will be assigned to the device connected to the Ethernet port. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 19: Firewall Settings

    You can choose to either use the default APN or your own customized APN. Firewall Settings On this page, you will find four menus: Firewall, MAC Filter, Port Filtering and Port Forwarding. Firewall This page contains Firewall-related settings: ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...
  • Page 20 Note: Even if the device is configured as “Allow Ping From WAN”, you may not be able to ping the device due to network policy of the mobile carriers. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...
  • Page 21 “MAC Address Filter” list first while the MAC Filter is OFF. Otherwise, when you click the “ON/OFF” button, it will prompt warning information as follows: ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...
  • Page 22 V810, other devices will disconnect from the V810. You can click the “Add Device” button to add devices. The added devices can then connect to the V810. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...
  • Page 23 Click “Add a Custom Application” to define your own applications, and then turn them on or off as needed. To define an application, you need to know the outgoing ports used by application. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...
  • Page 24 Click “Add a Custom Application” to define your own applications, and then turn them on or off as needed. To define an application, you need to know the incoming ports used by the application. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 25: Vpn

    You can set up Open VPN on this page. Content Control On this page, you can control the content visited either by site or device. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 26: About

    Clicking this button will delete all existing log data. This makes new data easier to read. Refresh Use this to update the log data which is displayed. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 27: Backup And Restore

    You will be locked out if an incorrect password is used more than 5 times. ! Restore to Factory Defaults Restore all settings to the factory default settings. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 28: Remote Update

    If a software upgrade is available, click the active “Upgrade” button to launch the upgrade manually. Once the upgrade is completed, the device will reboot, and the new software version will be displayed. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 29: Atracs Cloud Remote Management

    4. ATRACS Cloud Remote Management You can manage the device using the ATEL Cloud Remote Management Platform, ATRACS, by visiting http://aags.a-tracs.com or https://aags.a-tracs.com. Please refer to ATRACS User Manual for details. 5. Troubleshooting When properly installed, the V810 is a highly reliable product. Most problems are caused by one of these issues: Ethernet device was connected to incorrect ports.
  • Page 30 5. Where do I find the Hotspot Wi-Fi network name (SSID) and password? The Hotspot Wi-Fi network name (SSID) and password can be found on your V810 LCD Display and on the device label (under the battery holder). ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...
  • Page 31 You need to create an account before you can login. For details, please refer to the ATRACS user manual (go to ATEL’s website, www.ATEL- USA.com or contact ATEL Customer Support for additional information).
  • Page 32 Open the battery door on the bottom of the V810. Unplug the battery from the device carefully. Please note that the use of tools (not provided by ATEL) to unplug the battery might cause damage to the device and void the warranty.

  • Page 33: Regulatory Statements

    15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. FCC CAUTION: Any changes or modification not expressly approved by ATEL, the party responsible for compliance could void the user's authority to operate this equipment.

  • Page 34: Safety Hazards

    RF signals may affect electronic systems in motor vehicles. Please do not operate your device while driving a vehicle. This may cause a severe distraction, and, in some areas, it is against the law. ATEL V810 Series V810A and V810AD Data User Manual V6.9, July 17, 2023...

  • Page 35: Limited Warranty

    Disclaimer: Certain variations may be present between the device and user manual description depending on software release or specific network services. ATEL shall not be held legally responsible for such deviations, if any, nor for their potential consequences. Limited Warranty: The full ATEL USA Warranty Policy can be found at www.atel-usa.com/warranty.

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V810ad

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