Atel AXIS V810A User Manual
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Atel AXIS V810A User Manual

4g lte cat-4 fixed wireless access router
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V810A
4G LTE Cat-4 Fixed Wireless Access Router
Model
V810A
Guía del usario en español disponible en la página del producto ATEL en www.ATEL-USA.com.
ATEL V810 Series
V810A Data User Manual
V6.1, January 3, 2023
1 by ATEL User Guide
Models Covered:
LTE Bands
B2/4/5/12/13/14/66/71
User Guide in Spanish available on the ATEL product page at www.ATEL-USA.com.
1

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Summary of Contents for Atel AXIS V810A

  • Page 1 LTE Bands V810A B2/4/5/12/13/14/66/71 User Guide in Spanish available on the ATEL product page at www.ATEL-USA.com. Guía del usario en español disponible en la página del producto ATEL en www.ATEL-USA.com. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 2: Table Of Contents

    Backup and Restore ......................23 Remote Update ........................24 Troubleshooting ..........................25 Common Problems, FAQ’s and Solutions ................25 Regulatory Statements ........................29 Safety Hazards ..........................29 Limited Warranty: ............................31 ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 3: Overview

    The V810A provides business and data service. Connect to the internet using the V810A Hotspot Wi-Fi function or Ethernet port connection. You must subscribe to an eligible service plan with a wireless operator to use the V810A data functions. Components and Indicators ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 4: Power Management

    Power Management Your V810A comes with an AC wall adapter (a Ni-MH rechargeable battery pack is optional and can be purchased separately through ATEL USA, if it is not included with your device). For more information, visit www.ATEL-USA.com. During a power outage or if the wall charger is unplugged, the V810A continues to run off of the batteries to support Ethernet functions.

  • Page 5: Getting Started

    3. Put the NiMH battery in place as shown below. 4. Replace the back cover of the V810A and make sure it’s aligned with the bottom of the device. NOTE: The NiMH battery may be sold separately. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 6: Backup Battery Tips

    1. Align the antenna with the antenna port and screw securely into place in a clockwise direction. 2. Restart the V810A after the antenna is installed or removed. Using optional accessories (antenna and battery pack) by ATEL is recommended, more information available at ATEL website, https://www.atel-usa.com/. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 7: Turning Your V810A On/Off

    V810A LCD Display On your V810A LCD Display, you may see one or more of the following icons: ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 8: Connect Your Computer To The V810A

    3. Select the SSID of your V810A from the available Wi-Fi network list. 4. When prompted, enter the password of your V810A. Once the connection is established, you are connected to the Internet. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 9: Accessing Your V810A Online Device Management Portal

    LCD Display menu or the device label (under the battery holder). This images below show the device label, LCD screen display, and Online Portal access for your V810A. Pictures are for illustration purposes. Information varies based on your model. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 10: Online Portal Home Page

    URL address bar. Go to Settings -> Device Settings -> Admin Password, input your current admin password and setup your new password, then save the changes. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 11: Connected Devices

    This page shows the estimated data usage which may not match your bill. Check with your service provider for billable usage. If desired, choose Day of Month, Usage Limit and Click Save Changes to save your settings. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 12: Messages

    To delete all messages, click the Delete All Messages button. Settings The Settings page has the following menu options. • Wi-Fi Setting • LAN Settings • Device Settings ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 13: Wi-Fi Settings

    The default security is WPA Personal/PSK. You can also set Security as “None”, “WPA Personal/PSK”, “WPA2 Personal/PSK(AES)”, “WPA/WPA2 Mixed Mode”. 802.11 Mode The default is “802.11b/g/n(2.4GHz)”. You can also set it as 802.11a/ac (5GHz). ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 14: Lan Settings

    The default maximum Wi-Fi connection is 15. You can set it to any number between 1 and LAN Settings From the Online Portal, click Settings > LAN Settings to display the Hotspot WIFI. Information shown in the following figure. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 15: Device Settings

    Set the time of the LCD screen to sleep automatically. The default is “After 30 seconds”, you can set to 15 seconds, 2 minutes, and never turn off the screen. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 16: Advanced

    5 times. If locked out, you will need to restart your V810A and enter the Online Portal again. Advanced On this page, you can see Firewall Settings. Firewall Settings On this page, you can see four menus: Firewall, MAC Filter, Port Filtering and Port Forwarding. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...
  • Page 17 Enter the IP address of the connected device in the Destination IP address input field to become the DMZ destination. After enabling the DMZ feature, all the applications of the connected device will be visited. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...
  • Page 18 Because enabling the MAC Filter could potentially disconnect all devices, the user needs to populate the “MAC Address Filter” list first while the MAC Filter is OFF. Otherwise, when ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...
  • Page 19 V810A Axis 1, other devices will disconnect from the V810A. You can click the “Add Device” button to add devices. The added devices can connect the V810A. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...
  • Page 20 Click “Add a Custom Application” to define your own applications, and then turn them on or off as needed. To define an application, you need to know the outgoing ports used by application. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...
  • Page 21 Click “Add a Custom Application” to define your own applications, and then turn them on or off as needed. To define an application, you need to know the incoming ports used by the application. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 22: About

    Clear Log Clicking this button will delete all existing log data. This makes new data easier to read. Refresh Use this to update the log data which is displayed. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 23: Backup And Restore

    Upload a previously saved backup file from this device to restore your settings. Note: You will be locked out if an incorrect password is used too many times. l Restore to Factory Defaults Restore all settings to the factory default settings. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 24: Remote Update

    If a software upgrade is available, click the active “Upgrade” button to launch the upgrade manually. Once the upgrade is completed, the device will reboot, and the new software version will display. ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 25: Troubleshooting

    Using the RESET pin hole: Remove the back cover. Make sure your V810A is powered on. Use an unfolded paper clip, insert it into the RESET pin hole and push down for 3 seconds, ATEL V810 Series V810A Data User Manual...
  • Page 26 Wi-Fi Name, the devices try to connect to your V810A using the Wi-Fi name and previous Wi- Fi password saved, causing Wi-Fi authentication error. To resolve the issue, from your device Wi-Fi settings, try “Forget” your V810A Wi-Fi SSID ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...
  • Page 27 You can register with an “Admin” account without the device information (note that you must have an agreement ready with ATEL first.) Admin accounts can manage all the devices ATEL preload for you. d. The registered account can be used to log-in to ARMS and the APP.
  • Page 28 ARMS, you can use the same credentials to log in. c. You can register with an “Admin” account without the device information (note that you must have an agreement ready with ATEL first.) Admin accounts can manage all the devices ATEL preload for you.

  • Page 29: Regulatory Statements

    15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. FCC CAUTION: Any changes or modification not expressly approved by ATEL, the party responsible for compliance could void the user's authority to operate this equipment.
  • Page 30 In order to avoid interfering with blasting operations, your device should be turned OFF when in a blasting area or in an area with posted signs indicating that people in the area ATEL V810 Series V810A Data User Manual V6.1, January 3, 2023...

  • Page 31: Limited Warranty

    Disclaimer: Certain variations may be present between the device and user manual description depending on software release or specific network services. ATEL shall not be held legally responsible for such deviations, if any, nor for their potential consequences. Limited Warranty: The full ATEL USA Warranty Policy can be found at www.atel-usa.com/warranty.

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