Atel Apex WB550 User Manual
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Atel Apex WB550 User Manual

5g fwa wifi router
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Apex by ATEL
WB550 5G FWA WiFi Router
User Manual
1
ATEL WB550 Apex by ATEL
User Manual
V2.3, July 20, 2023

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Summary of Contents for Atel Apex WB550

  • Page 1 Apex by ATEL WB550 5G FWA WiFi Router User Manual ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 2: Table Of Contents

    3.5 SMS ............................42 ATRACS Cloud Connect Remote Management ................43 Common Problems, FAQ’s and Solutions ................. 43 Regulatory Statements ............................ 44 Safety Hazards ..............................45 Limited Warranty: ............................46 ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 3: About This Manual

    The contents of this User Manual have been made as accurate as possible. However, due to continual product improvements, specifications and other information are subject to change without notice. Please visit www.ATEL-USA.com or contact ATEL USA for additional information and the latest version of this User Manual. 2. Router Interfaces ! LEDs...
  • Page 4 " DC – Power (12V DC) jack to input power supply from the Power Adaptor provided with the device’s accessories. Note: Please only use accessories provided by ATEL USA. The use of other accessories may damage the device and/or void the warranty.
  • Page 5 " WPS – Press this button to activate the WPS feature. " RST – Press this keyhole for up to 10 seconds to reset the router to factory defaults. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 6: Configuring The Router

    Password: Unique to your device, check the device label for your password. 3.2 Dashboard After successfully logging in, the screen below will appear and you will see four main menus on the top bar of the WebGUI. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 7: Status

    Device List, WLAN Device List and Statistics. 3.3.1 WAN Status From the WAN Status page, you can view the WAN IP Address, WAN Primary DNS and WAN Secondary DNS information ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 8: Wifi Lan Status

    3.3.3 Cellular Status From this page, you can view the Cellular information, such as, Connection Status, USIM Status, IMEI, IMSI, RSRP, RSRQ, RSSI, SINR, PCI, Cell ID and Band. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 9: Network Status Ca

    PCI, EARFCN, Bandwidth, MIMO, Modulation and RSRP. Figure 8 Cellular Network Status CA 3.3.5 Software From this page, you can view the software version and the Module software version for the WB550 5G Router. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 10: Device List

    3.3.6 WLAN Device List On this page, you can view the connected wireless users’ information, including Hostname, MAC address, IP address, MCS, and receiving signal information for each user. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 11: Statistics

    Note: Statistics data might differ from the data consumed on the ISP side. 3.4 Settings On this page, you will find some Basic & Advanced configuration options, such as, Basic, WiFi, VPN, Security, Advanced & Cellular Settings. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 12: Basic

    2 times and click the “Apply” button for changes to take effect. Next you would logout automatically and you should login to the system with the new password. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 13 3.4.1.2 LAN Settings On this page, you can view the existing settings for the LAN (Local Area Network) and modify them as per your requirements. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 14 After the time is up, the user will be assigned a new IP address automatically. # Static IP - IP/MAC binding function, the router will assign a fixed IP address to a specific user using its MAC address according to the rules. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 15 FOTA server, it will upgrade the new version automatically. It can also check if a new version is available when you click the “Check” button and upgrade the new version after you click the “Upgrade” button. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 16 You can define the rule for this router to reboot itself automatically on a defined day and time. For the settings to take effect, make sure to click on the “Apply” button. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 17: Wifi

    When this feature is disabled, it is the user equipment instead of the router that decides which frequency WiFi to connect to. By default, this feature is disabled. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 18 This router can be operated in six different wireless modes: “11b/g/n/ax mixed mode”, “11b/g/n mixed mode”, ”11b/g mixed mode”, “11n only”, “11g only”, “11b only”. You can set your preferred mode as shown in the image below. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 19 When wireless clients survey the local area for wireless networks to associate with, they will detect the SSID broadcast of the router. If you disable this feature, the WiFi SSID of the router is invisible. # Channel Bandwidth: 20MHz, 20/40MHz,40MHz ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 20 " 2.4GHz WiFi QR Code: You can use this QR code to connect with this router wirelessly. Make sure to click the “Apply” button to apply any settings. 5GHz WiFi Settings Figure 18 WiFi > 5GHz WiFi ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 21 When wireless clients survey the local area for wireless networks to associate with, they will detect the SSID broadcast of the router. If you disable this feature, the WiFi SSID of the router is invisible. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 22 On this page, you can set the configuration for Guest WiFi as 2.4GHz or 5GHz (as required). By default, Guest WiFi is disabled. Figure 21 WiFi > Guest WiFi " 2.4GHz Guest WiFi Settings ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 23 When wireless clients survey the local area for wireless networks to associate with, they will detect the SSID broadcast of the router. If you disable this feature, the WiFi SSID of the router is invisible. " 5GHz Guest WiFi Settings ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 24 SSID broadcast of the router. If you disable this feature, the WiFi SSID of the router is invisible. Make sure to click the “Apply” button to apply any settings. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 25 # Start PBC - Click on this button to turn on the WPS feature. You can also use the WPS button available on the bottom panel of your WB550. Figure 30 WiFi > WPS Settings ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 26: Vpn

    From this page, you can use the VPN feature, as required. By default, this feature is disabled. You can find different VPN types (i.e., PPTP, IPsec, L2TP and GRE). You must know how to use them, otherwise check with your ISP or VPN provider. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 27: Security

    3.4.4.1 MAC Filtering This function is a powerful security feature that allows you to specify which user(s) are not allowed to connect with this router and surf the Internet. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 28 The maximum rule count is 10. Figure 35 MAC Filtering Rule Table The MAC Filtering Schedule gives you the option to set up a schedule for the filtering policy. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 29 “Dropped/Accepted”. If you choose “Dropped” here, the action of the new rule would be “Accept”. Otherwise, the action is “Drop” by default, and the packet that doesn’t match with any rules would be accepted. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 30 Forwarding” page. By clicking on the “Add New” button, you can configure IP addresses and set a port range to achieve the port forwarding purpose. Figure 38 Port Forwarding Settings ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 31 Server” page. It is a feature that is similar to port forwarding. Click on the “Add New” button to add a new rule. You can configure the IP Address, Public Port, Private Port and Protocol to achieve the virtual server function. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 32 The new rules will be shown on the Rule Table. You can delete the items that you have selected or add new rules by clicking the “Add New” button. The maximum rule count is 20. Figure 41 Virtual Server Rule Table ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 33 Internet. # WAN Interface - You can select LTE/ETH WAN port. # DMZ IP Address - The IP address of your PC (such as 192.168.0.3). ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 34 Rule Table will determine when access to the Internet or website will be denied. Internet or website access will be automatically blocked in the defined time. Figure 44 Parental Control ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 35: Advanced

    Traceroute: allows you to check the host/route for an IP address/domain name. Figure 45 Advanced > Diagnostic 3.4.5.2 Dynamic DNS On this page, you can set up the DDNS service. Figure 46 Advanced > Dynamic DNS ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 36 Figure 47 Advanced > Backup & Restore 3.4.5.4 Network Management On this page, you can view and modify features related to the management of this router. Figure 48 Advanced > Network Management ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 37 From this page, you can set the Current Time, Time Zone, NTP Server and NTP synchronization. When this router obtains the WAN IP, the current time will synchronize with the NTP server automatically. Figure 49 NTP ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 38 PC/Device connected to Ethernet port LAN1. 6. ETH IP Passthrough: After it is enabled, the Wired WAN IP address will be assinged to the PC/Device connected to Ethernet port LAN1. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 39: Cellular Settings

    “Auto”, if you want to configure the APN, you should choose the manual mode, then you can define the required APN settings by clicking on the “Add New” button. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 40 ISP. Sometimes the router finds connected and acquired WAN IP addresses from the network but no data/internet services. In that scenario, this feature can reboot/re attach to network. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...
  • Page 41 You can define the URL/IP address that the router will use to check the internet/data accessibility in regular intervals. 3.4.6.4 PCI LOCK You can set up the PCI LOCK value to optimize device performance. Figure 55 Cellular Settings > PCI LOCK ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 42: Sms

    To edit and send a text message, click the “New message” button. Figure 57 New message Note: Please confirm with your service provider that SMS feature is provisioned by the network first. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 43: Atracs Cloud Connect Remote Management

    4. ATRACS Cloud Connect Remote Management You can manage the device using the ATEL Remote Management Platform ATRACS, by visiting http://aags.a-tracs.com or https://aags.a-tracs.com. Please refer to the ATRACS User Manual for details. Common Problems, FAQ’s and Solutions 1. The Power LED indicator is not ON.

  • Page 44: Regulatory Statements

    15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. FCC CAUTION: Any changes or modification not expressly approved by ATEL, the party responsible for compliance could void the user's authority to operate this equipment.

  • Page 45: Safety Hazards

    • If you are concerned or suspect for any reason that interference is taking place with your pacemaker, turn your device OFF immediately. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

  • Page 46: Limited Warranty

    Disclaimer: Certain variations may be present between the device and user manual description depending on software release or specific network services. ATEL shall not be held legally responsible for such deviations, if any, nor for their potential consequences. Limited Warranty: The full ATEL USA Warranty Policy can be found at www.atel-usa.com/warranty.
  • Page 47 V1.9.1 Add ATRACS, comments on back view image, other editorials Kayla V2.0 Grammar edits, wireframe edit Kayla V2.1 Clear Redlines, Update Table of Contents Kayla V2.2 Updated FAQs Section for Johnny/Austin’s requested add. ATEL WB550 Apex by ATEL User Manual V2.3, July 20, 2023...

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