Sling Media Slingbox User Manual

Slingmedia slingbox digital media reciever: user guide
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Summary of Contents for Sling Media Slingbox

  • Page 1 Slingbox User Guide...
  • Page 2 © 2005 Sling Media, Inc. All rights reserved. Patents pending. Slingbox, SlingPlayer, SlingStream, and SlingBar are the property of Sling Media, Inc. All other products and services, screen images, logos, trademarks, and movie quotes are the property of their respective owners.
  • Page 3: Table Of Contents

    Opening Ports ...42 You’re Good To Go ... 44 Registering Your Slingbox ... 45 How do I locate my Slingbox serial number? ...45 How do I locate my Slingbox Finder ID? ...45 Getting to Know SlingPlayer ...47 SlingPlayer User Interface ... 47 SlingPlayer Controls ...48...
  • Page 4 Slingbox Finder ID ... 64 Adding Another Slingbox to Your Directory ... 65 Adding a Slingbox Using its Finder ID ... 65 Adding a Slingbox Using a Domain Name or IP Address ... 65 Customizing SlingPlayer ...67 Audio/Video Settings ... 67 Video Options ...
  • Page 5: Introducing The Slingbox

    Slingbox can view it. All you need to do to watch your Slingbox from afar is to use a computer loaded with SlingPlayer application. Start it up and connect to your Slingbox at home. You’ll be watching your TV in no time.
  • Page 6: Stream Of Consciousness

    Stream of Consciousness It all comes together once you start up SlingPlayer application. The Slingbox compresses your television source (or other audio/video content) making it available digitally through your in-home router. Watch it in another room or even in the backyard.
  • Page 7: Using This Guide

    Using this Guide This user guide provides details about using your Slingbox and SlingPlayer so you get the most out of your new television experience. The guide includes step-by-step instructions for using your Slingbox. If you haven’t already, refer to the Quick Setup Guide for an overview of the connection process.
  • Page 8: Package Contents

    Package Contents Make sure you have received the following items with your Slingbox. See “Included Cables” on page 10. • Slingbox • 2 Audio/Video cables • Ethernet cable • Coaxial cable • Quick Setup Guide System Requirements • Windows XP Home/Pro/MCE/2000 (SP4) •...
  • Page 9: Important Safety Instructions

    Do not block the ventilation holes on top of the Slingbox. The Slingbox requires adequate ventilation. Do not place the Slingbox in a cabinet or built- in installation unless sufficient ventilation is provided. Do not place anything on top of the Slingbox, including another Slingbox.
  • Page 10 Servicing. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. Refer to www.slingmedia.com/support for servicing information. Damage requiring service. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: •...
  • Page 11 820-40 of the NEC, which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical. Slingbox User Guide Important Safety Instructions...
  • Page 12 Introducing the Slingbox™ Slingbox User Guide...
  • Page 13: Connecting Your Slingbox

    • Included Cables on page 10 • Rear Panel Connectors on page 12 Connecting Slingbox is easy, and takes just a few minutes. Refer to the Quick Setup Guide before reading this chapter. This chapter provides additional information and instructions.
  • Page 14: Included Cables

    From there, you can watch your living room TV programming from wherever you are by turning any laptop or Internet-connected computer into a window to your home. It’s that simple. You can also connect other A/V devices to Slingbox, such as a DVD player, a VCR, or a CD player. See “Connecting Other Audio/Video Devices”...
  • Page 15 Cable or Cable Combination Why do I need it? If you have a cable box, satellite receiver, DVR, or other external device, Slingbox uses this cable to control these external devices, just as you do with your remote control. IR Control cable This cable sends remote control signals from Slingbox to your cable/satellite box or DVR.
  • Page 16: Rear Panel Connectors

    • Antenna/Cable In: Connect the incoming antenna or analog cable TV source directly to Slingbox. You may also use this connection if your cable box, satellite receiver, or DVR does not have available S-Video and/or A/V outputs.
  • Page 17: Connecting Your Audio/Video Sources To Slingbox

    DVR does not have available outputs. All three Slingbox A/V inputs are available for use: Antenna/Cable In, S-Video In, and A/V In. However, you can only set up one input during the initial installation of SlingPlayer. See Connecting Multiple Audio/Video Sources to Slingbox on page 17 for information on setting up additional inputs after the initial software installation.
  • Page 18: Connecting A Cable Box, Satellite Receiver, Or A Dvr

    • Coaxial cable: Only use this cable if your cable/satellite box or DVR does not have S-Video or Audio/Video outputs. Connect the supplied coaxial cable from the output on your cable/satellite box or DVR to Antenna/Cable In on Slingbox. 2. You now need to connect the IR control cable. See “Connecting the IR Control Cable” on page 20.
  • Page 19: Connecting An Antenna Or Analog Cable

    If the incoming antenna or cable line from the wall in your home is connected directly to your TV, you will need to use a coaxial splitter (not included) to send your TV source to your TV and to your Slingbox. See below if you have a cable modem sharing the cable line.
  • Page 20: Connecting Other Audio/Video Devices

    DVD player—you must apply this change within SlingPlayer as well. See “Audio/Video Settings” on page 67. 4. Continue to connect Slingbox to the network. See “Connecting Slingbox to your Home Network” on page 21. Connecting your Slingbox...
  • Page 21 Connecting your Audio/Video Sources to Slingbox Important Though you can connect many A/V devices to Slingbox, not all can be controlled. If your device category (for example, a camcorder) is not among the categories listed during setup, choose Non-controllable device.
  • Page 22: Sharing An Audio/Video Source

    Complete this step if you have to remove the cable or cables currently connecting your cable/ satellite box or DVR to your TV to include Slingbox in your setup. You may need to do this if your device has only one set of outputs. This connection passes your television source through Slingbox and back to your television.
  • Page 23 6. Select the input to which you connected the new source and then follow the on-screen instructions. Switching Between A/V Inputs While streaming from your Slingbox, select Video Input from Slingbox menu and then choose the input to which you want to switch. SlingPlayer switches to the input you selected and displays the appropriate remote control.
  • Page 24: Connecting The Ir Control Cable

    The IR control cable allows Slingbox to act as a universal remote, controlling the device you connect to Slingbox. It works with your cable/satellite box, DVR, and many other devices. Place your Slingbox close enough to your device so the IR control cable can be attached to the front of your device.
  • Page 25: Connecting Slingbox To Your Home Network

    Slingbox works with any high-speed Internet connection or broadband home network. You must have a router to use Slingbox. Slingbox comes with an Ethernet cable. If it’s not long enough to reach your router, you can use a longer cable, or one of the optional connections. See “Optional Networking Connections”...
  • Page 26: Powering-Up Your Slingbox

    Connect the supplied power adapter to Slingbox and to an electrical outlet. When plugged in, the Power light on the front of Slingbox comes on, and then the lights on the front of Slingbox will blink a few times as Slingbox starts up.
  • Page 27: Installing Slingplayer

    3: Installing SlingPlayer Once Slingbox is connected and the two green lights on it are on, you are ready to install SlingPlayer, which you will use to watch your Slingbox. This chapter provides an overview of the installation process. Click Help at the bottom of each screen if you need assistance during setup.
  • Page 28: About The Software Installation

    About the Software Installation You will be guided through setting up Slingbox to work with your television source and your home network. If you are a cable/satellite box or DVR user, it may be helpful to know the model number.
  • Page 29: Installing Slingplayer On Your Pc

    Once the installation is complete, the Wizard places a shortcut to SlingPlayer on your desktop. This is what you will double-click to watch your Slingbox. 2. Click Finish to exit the installation Wizard and continue with SlingPlayer’s setup process, described on the following pages.
  • Page 30: Slingplayer Application Setup

    IR sensor on your device before completing these screens. “IR Control Setup” on page 38. 4. Name and Password Setup. You can create a name for your Slingbox, which is helpful if you have more than one. You can also set a password to watch your Slingbox, as well as an administrator password, which is used to change your Slingbox settings.
  • Page 31: Setup Type

    2. Click Next on the “Welcome” screen and follow the on-screen instructions. Checking for Updates If you selected Click here to set up your Slingbox for the first time in the previous screen, the wizard will check for updates. This is to ensure that you have the latest software.
  • Page 32: Audio/Video Setup

    If you properly connected the cables from your television source to Slingbox, and connected Slingbox to your router, you will see the video from your TV source on the setup screens. Refer to the Quick Setup Guide or click Help if you don’t see the video. Make sure the outputs from your television source are connected to the inputs on Slingbox.
  • Page 33 A/V devices to the remaining Slingbox inputs. If, for example, you connected your cable box or DVR to Antenna/Cable In on Slingbox, you can later connect a DVD player to A/V In and switch between these two inputs while using SlingPlayer.
  • Page 34 Video Adjustments. Here is where you can adjust the video picture coming from your Slingbox. Adjusting these Slingbox settings does not change your television or external device's audio/video settings. However, every user who watches this Slingbox views it with the adjusted settings.
  • Page 35 2. Click Next after making a selection. Select Mute Audio to mute the audio during setup. Note If you plan to use a coaxial (RF) cable as an input to Slingbox, you must indicate the channel your device outputs the video signal. Slingbox User Guide...
  • Page 36 If you chose Internal Tuner in the Video Selection screen, you need to select the TV source. Slingbox also scans and makes a list of all the available channels from the selected source. 1. Select the source connected to your Slingbox.
  • Page 37 If you connected an external device to Slingbox, choose the type on this screen. It’s important that you choose the correct device and brand so its remote control code can be used by Slingbox. Using the IR control cable, Slingbox will test the communication with your device.
  • Page 38 Composite or an S-Video cable during setup. Slingbox needs to know the brand of the video source for the IR feature to work properly. Along with the brand, it also needs the control code which you will configure in the next screen.
  • Page 39 “IR Control Code” to search for the complete list of devices and their Alternative Code. Enter the relevant Alternative code in the box. 2. Click Next. Continue to name and assign user and administrator passwords for your Slingbox. See “Name and Password Setup” on page 36. Slingbox User Guide...
  • Page 40: Name And Password Setup

    Name and Password Setup Assigning a Name Give your Slingbox a catchy name, if you like, or use the provided name of “My Slingbox.” If you have more than one Slingbox in your home, give each a unique name so they’re easily recognized.
  • Page 41: Assigning Passwords

    Slingbox offers two levels of password protection. You must enter each password a second time to verify the entry. • The first password restricts the viewers of your Slingbox. Each time you want to view your Slingbox, you will need to type this password.
  • Page 42: Ir Control Setup

    If the test does not work: • Make sure you securely attached the IR control cable to Slingbox. The cable clicks in when fully inserted. If the IR control cable is not securely attached, Slingbox will not be able to communicate with your devices.
  • Page 43: Changing Channels

    There are a few fine-tuning features on this screen, so it’s important that you complete the ones that relate to your television source. It is possible, that Slingbox is sending the commands too fast or too slow. For example, if you want to change to channel ‘135’ and only ‘15’ is recognized.
  • Page 44: Remote Viewing Setup

    Installing SlingPlayer Remote Viewing Setup If you plan to watch your Slingbox outside of your home network, say from a hotel room in Beijing, check the box on this screen and continue to configure your router. See “Configuring your Router” on page 41.
  • Page 45: Configuring Your Router

    If you enabled remote viewing in the previous screen, you need to configure your router. To watch your Slingbox remotely, a “port” must be opened on your router. Opening a port is often called “port forwarding.” When opened, a port allows access to a device on your local network (Slingbox) from outside.
  • Page 46: Port Forwarding

    Translation,” “NAT Table,” “SUA/NAT,” “Virtual Servers” or “Port Mapping.” 3. Add a new port and enter the port number for your Slingbox. The Setup Wizard attempts to use port 5001 by default. However, if another device on your network is using port 5001, make sure Slingbox uses an unassigned port. It is recommended that you choose a number higher than 5000 for Slingbox.
  • Page 47 4. Enter your Slingbox IP address in an available IP address field. To find the IP address, start SlingPlayer and move your mouse over the name of your Slingbox. 5. Enable TCP (required) and UDP (optional) on the router administration screen.
  • Page 48: You're Good To Go

    Installing SlingPlayer You’re Good To Go This is the final setup screen. Click Finish to complete the setup process. See Chapter 5: “Using SlingPlayer”. Slingbox User Guide...
  • Page 49: Registering Your Slingbox

    Registering Your Slingbox Registering your Slingbox is important because it can improve your support experience. After registration, the support team at Sling Media can identify you faster. Sling Media also gives out freebies and goodies at times. To register your Slingbox: 1.
  • Page 50 Installing SlingPlayer Slingbox User Guide...
  • Page 51: Getting To Know Slingplayer

    In this chapter, you can find: • SlingPlayer User Interface on page 47 • SlingStream on page 55 See Chapter Three for... • Instructions on installing the software for your Slingbox. See Chapter Five for... • Instructions on using SlingPlayer.
  • Page 52: Slingplayer Controls

    Slingbox Name Status Display Control Mode Indicator Favorite Channels Start/Stop Remote Control SlingPlayer Controls The table below describes the various controls and their function. Volume Slider Mute/Unmute Getting to Know SlingPlayer Window Controls Buffer SlingPlayer Options Streaming Bitrate Slingbox User Guide...
  • Page 53 There are several channels provided from which to choose. You can also use your own custom picture as a channel logo. See “Favorites” on page 77. Start/Stop Start and stop streaming from your Slingbox. If you have more than one Slingbox in your directory, you will be prompted to choose one. Slingbox User Guide...
  • Page 54 Click and drag the volume control button, or click on either side of the button to adjust the volume. You can change this when the volume is muted. Mute Click to mute and unmute the volume. Table 1: SlingPlayer Controls Function Getting to Know SlingPlayer Slingbox User Guide...
  • Page 55: Slingplayer Window Controls

    Moves the SlingBar to the right side of your screen. Minimize Minimizes SlingPlayer to a button on the Windows taskbar. Maximize Displays the SlingPlayer so it fills the entire computer screen. Close Closes SlingPlayer. Slingbox User Guide Usage SlingPlayer User Interface Dock Right Minimize Dock Left Close Maximize...
  • Page 56: Slingbox Directory

    Slingbox Directory The Slingbox Directory lists the available Slingbox connections in your network. The following table describes the various states and icons of the Slingbox Directory. Table 3: Slingbox Directory Icon Description A house on top of a Slingbox icon represents a local Slingbox.
  • Page 57: Slingremote

    SlingRemote The SlingPlayer remote control displays the buttons for the device you connected to your Slingbox. If you connected a DVR, you can play your recorded programs and control the action. You can even schedule recordings right from the SlingPlayer. Use the SlingRemote to control whatever you connect to Slingbox.
  • Page 58 • Manual: If you click on Sling Remote, your Slingbox will remain in Control Mode until you click it again. This is helpful when you are spending a lot of time controlling a device, such as rewinding a video. See “Preferences” on page 76.
  • Page 59: Slingstream

    SlingStream SlingStream is the proprietary streaming technology of Sling Media. Slingbox uses SlingStream to stream content to the SlingPlayer. The SlingStream addresses varying network conditions in order to optimize your video playback experience. SlingStream automatically provides the best possible video experience at any given time, although you can also manually change the settings on the SlingPlayer options window and the Slingbox properties window.
  • Page 60 Getting to Know SlingPlayer Slingbox User Guide...
  • Page 61: Using Slingplayer

    PC. Watching your TV using Slingbox Watching your Slingbox at home is as easy as starting SlingPlayer and pressing start. Starting SlingPlayer To start your SlingPlayer: 1.
  • Page 62: Using Slingremote

    SlingPlayer is equipped with a feature called the Control Mode. What this does is, it lets you switch between channels faster. You can also use this if you are rewinding your VCR. To change to/from Control Mode: 1. Click on SlingPlayer to toggle Control Mode. Using SlingPlayer Control Mode Remote Control Slingbox User Guide...
  • Page 63: Viewing Options

    To minimize SlingPlayer: 1. Click on SlingPlayer. SlingPlayer minimizes to a button on the Windows task bar. Click the SlingPlayer task bar button to restore it. See Table 1, “Different SlingPlayer Viewing Modes,” on page 61. Slingbox User Guide Viewing Options...
  • Page 64: Docked Mode

    Resizing SlingPlayer and SlingRemote SlingPlayer and the SlingRemote can be resized to whatever size you choose. To resize SlingPlayer or the SlingRemote: 1. Click and drag from the right, corner, or bottom. to dock right. Using SlingPlayer Slingbox User Guide...
  • Page 65 SlingRemote by clicking and dragging the top of SlingPlayer. Table 1: Different SlingPlayer Viewing Modes SlingPlayer in the windowed mode SlingBar docked to the left SlingPlayer in full screen with controls SlingPlayer minimized SlingBar docked to the right SlingPlayer in full screen without controls Slingbox User Guide...
  • Page 66: Using Multiple Slingbox Audio/Video Inputs

    SlingPlayer. Once you have completed the Setup Wizard for the first time, you can connect additional A/V devices to the remaining Slingbox inputs. If, for example, you connected your cable box or DVR to Antenna/Cable In on Slingbox, you can later connect a DVD player to A/V In and switch between these two inputs while using SlingPlayer.
  • Page 67: Viewing Your Slingbox Remotely

    2. Click under the video window or select Slingbox Directory from the View menu. 3. Select the remote Slingbox you want to watch. If you don’t see your Slingbox, you may need to add it to your directory using its Slingbox Finder ID. See “Adding Another Slingbox to Your Directory”...
  • Page 68: Slingbox Finder Id

    2. Click the Slingbox you want to set up and select Edit Properties. 3. Click the Connection tab. The Slingbox Finder ID is on this screen. Enter this number when you want to add a new Slingbox to your directory. See “Adding Another Slingbox to Your Directory” on page 65.
  • Page 69: Adding Another Slingbox To Your Directory

    Adding Another Slingbox to Your Directory Your home Slingbox and any other Slingbox on the local LAN are automatically added to your directory when you install SlingPlayer. You can add another Slingbox in two ways: • Using its Finder ID. See Adding a Slingbox Using its Finder ID on page 65 •...
  • Page 70 Using SlingPlayer Slingbox User Guide...
  • Page 71: Customizing Slingplayer

    Slingbox, to the A/V input— you must apply this change within SlingPlayer as well. You can also set up each Slingbox input for use as well as configure the audio and the video picture settings. To change the Audio/Video settings of Slingbox: 1.
  • Page 72: Video Options

    • Enable SlingStream optimizer. This helps keep the video playing smoothly, even in low bandwidth situations. • Enable fast start. This will allow you to enjoy video as soon as you select a Slingbox and press Start. You can enable this only if you enable SlingStream smoothing.
  • Page 73 VMR9 or not. Even if you have attempted all of these remedies, your computer may still not fully support VMR9. This, however, will not adversely affect your Slingbox viewing experience. VMR9 is not a required feature to use your Slingbox. SlingPlayer delivers excellent video quality with or without it.
  • Page 74: Encoding Settings

    Encoding Settings You may never need to adjust the streaming characteristics of Slingbox. However, you can fine-tune the SlingStream based on the type of content you’re currently viewing. To change the encoding settings: 1. Select Player > SlingPlayer Options. The Options window opens.
  • Page 75 SlingStream settings. This setting cannot be changed while streaming. If you want to discard the current changes, click Original Settings to return to the default settings. Slingbox User Guide Encoding Settings...
  • Page 76: Skins

    The Options window opens. 2. Click Sling Central in the Skins tab. Alternatively, you can navigate to http://www.slingmedia.com/slingbox/skins/slingplayer using your web browser. 3. Download the required skin to a convenient location on your PC. 4. In the Options window, click Add.
  • Page 77: Removing Skins

    1. Select Player > SlingPlayer Options. The Options window opens. 2. Select the skin you want to remove in the Skins tab. 3. Click Remove. A confirmation appears. 4. Click OK to delete the skin from your system. Slingbox User Guide Skins...
  • Page 78: Connection Settings

    Slingbox from the office, this might be the reason. If you’re having trouble connecting to your Slingbox, try to connect to a Web site from which video is playable. If you can’t stream from this site, you may not be able to stream your in-home Slingbox from the office.
  • Page 79 Enter the IP address, subnet mask, and default gateway. Click Next. b. Enter the Port Number. Click Next. c. Enter the generated Slingbox information in your router’s administration screens. 9. Select Ready to continue and test remote viewing. Click Next.
  • Page 80: Preferences

    Slingbox to your directory when you want to access it remotely. • Reconnect Automatically. When selected, SlingPlayer starts reconnecting to the last Slingbox you were watching whenever you launch the software. If you only have a single Slingbox, you may want to check this for faster connections.
  • Page 81: Favorites

    The favorites bar shows all the icons of that group. 2. Click again on your SlingPlayer. Select Group > Rename. The Edit a favorites group window appears. 3. Update the name and description for the group. 4. Click OK. SlingPlayer updates the group. Slingbox User Guide Favorites...
  • Page 82 When you delete a group, you also delete the channels belonging to that group. Exporting/Importing Groups If you use multiple computers to access your Slingbox, you can either Import/Export your favorites in stead of recreating them. To export a group: 1. Click on your SlingPlayer.
  • Page 83 Favorites Note You can also download predefined favorite groups from the Sling Media site. Click Search Online in the Import Favorites Bar window. Download the required group to your local computer and then import it to SlingPlayer. Slingbox User Guide...
  • Page 84: Adding Favorite Channels

    4. Search and select for the name of the channel. If you cannot find the icon: • Click Custom to browse and select an appropriate icon available on your system. • Visit http://www.slingmedia.com/slingbox/skins/slingplayer to download channel icons relevant for your country.
  • Page 85: Adding A Favorite Controls

    If you have a mouse with a wheel button, you can quickly scroll through your favorite channels by pointing to the Favorites area and moving the wheel up or down. You can add a control not available in SlingRemote to your favorites. Slingbox User Guide Favorites...
  • Page 86: Modifying And Removing Favorite Channels/Controls

    • To make changes to a channel's settings, right-click the channel, select Modify channel and then make your changes. • To remove all of your favorite channels, right-click any channel and select Remove all channels. Follow the same procedures for Controls. Customizing SlingPlayer Slingbox User Guide...
  • Page 87: Slingbox Settings

    Slingbox Settings Select a unique password (user and administrator) for your Slingbox. This will also reduce the chances of someone using your Slingbox. Here are a few tips for creating and safeguarding your password: • Change your password periodically. • Don’t share your password with others.
  • Page 88 Customizing SlingPlayer Slingbox User Guide...
  • Page 89: Updating Slingplayer And Slingbox

    We constantly strive to improve your viewing experience. Updating SlingPlayer New software is available for your Slingbox from time to time. You will see a message when new software is available. You can also manually check the website for updates.
  • Page 90: Updating Slingbox

    Updating Slingbox From time to time, there are new firmware updates available for your Slingbox. You will be automatically prompted. You can also check for updates manually. Updating Slingbox Firmware Automatically To update Slingbox firmware automatically: 1. When SlingPlayer informs you that a new version of firmware is available for your Slingbox, click Yes.
  • Page 91: Updating Slingbox Firmware Manually

    2. In the Slingbox Configuration tab, click Change in the Update Slingbox Firmware section. The Slingbox Setup Wizard starts. 3. Follow the on-screen instructions. Refer “Updating Slingbox Firmware Automatically” on page 86 for more information. Slingbox User Guide Updating Slingbox...
  • Page 92 Updating SlingPlayer and Slingbox Slingbox User Guide...
  • Page 93: Setup And Installation Assistance

    Certain personal firewall security software may block this process or categorize Slingbox as an “intruding device.” If this occurs, you need to change your security software settings to allow Slingbox as a device on your network. See page 91 for information about adjusting your firewall software settings.
  • Page 94: Troubleshooting Remote Viewing Setup

    Troubleshooting Remote Viewing Setup To view your Slingbox remotely (outside of your home network) you need to open a port on your router. During the Setup Wizard, if you selected “Fully- Automatic UPnP” mode, the software attempts to open a port on your router automatically. If you were unable to use Automatic mode or you selected Manual mode, you must open a port on your home router prior to activating remote viewing.
  • Page 95: Resolving Remote Viewing Failure

    Internet or Finder Service Problem If either your Internet connection or the Slingbox Finder service is down, you will not be able to watch your Slingbox remotely. You can verify this is the problem if the following error message displays: “Unable to connect to the Slingbox Finder.
  • Page 96 Setup and Installation Assistance Solution: If you see such a warning, you need to grant or permit access for your Slingbox to work properly. If you accidentally block SlingPlayer, consult your firewall documentation or support Web site to grant access to SlingPlayer.
  • Page 97 No Open Port On Your Router A port must be open on your router to watch your Slingbox remotely. By opening a port on your router, your router allows access to your Slingbox when you attempt to watch your Slingbox from a remote computer. If the port is not open, your router does not allow outside access, as shown below.
  • Page 98 Solution: Follow these instructions if you connected Slingbox to your secondary router. 1. Complete the standard port forwarding setup for your Slingbox and your secondary router (the secondary router is the one connected to your Slingbox; the primary router is the one between your secondary router and the Internet, as shown below).
  • Page 99 Troubleshooting Remote Viewing Setup Your Current Status: If you properly completed the network steps during the Setup Wizard, port-forwarding is now set up on your secondary router, as shown above. Slingbox User Guide...
  • Page 100 If you do not perform one of these two steps, your secondary router’s IP address may change, for example, in the event of a power failure. If this occurs, you will have to reconfigure your primary router again for remote viewing of your Slingbox.
  • Page 101 5. If the Setup Wizard successfully set up your secondary router, it assigned a port number (the default is 5001). You may have also assigned ports on your own. Open the same ports you opened on your secondary router, with one change... 6. Instead of opening these ports to the IP address for your Slingbox, open these ports to your secondary router’s public IP address. Example: •...
  • Page 102 Setup and Installation Assistance • Your secondary router is located at 192.168.1.1 • Your secondary router has a Public IP address of 192.168.10.2, and a gateway of 192.168.10.0 Correctly configured secondary router. Slingbox User Guide...
  • Page 103 Troubleshooting Remote Viewing Setup Setup after opening the secondary router’s port. Slingbox User Guide...
  • Page 104 Setup and Installation Assistance Your primary router must ALSO have a port forwarding entry, which should look like this. Slingbox User Guide...
  • Page 105 Troubleshooting Remote Viewing Setup Setup after opening both router’s ports. Slingbox User Guide...
  • Page 106: Optional Networking Connections

    • Use wall plug bridges such as the Sling Media SlingLink, which use your existing in-home electrical outlets to connect devices to your network. These wall plug devices—also known as HomePlug or Powerline bridges—are easy to set up and use with Slingbox, requiring no new wires. Wall plug bridges provide better performance than wireless networking especially when using a HomePlug optimized for Slingbox like the SlingLink.
  • Page 107: Connecting Slingbox To A Wireless Network

    1. Set up your bridge to work with your existing wireless home network before you connect Slingbox to your bridge. (It is recommended that you test the bridge where you plan to use Slingbox. Wireless networks vary in signal strength from location to location.) 2.
  • Page 108: Restoring Slingbox To Factory Settings

    Certain situations may require you to restore your Slingbox to factory settings. For example: • If you replace the router to which you originally connected your Slingbox. In this case, Slingbox was set up to work with your original router and now needs a new IP address from your new router.
  • Page 109: Fcc And Specifications

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Slingbox User Guide In this chapter, you can find: • FCC Statement on page 105 •...
  • Page 110: Product Specifications

    Product Specifications Slingbox Specifications Table 1: Slingbox Specifications Product Name Slingbox Model # SB100-100 Dimensions 10.6"(w) x 1.6"(h) x 4" (d) Weight ~1.5 lbs. Power Requirements 6V/1.6A Inputs RCA audio (L/R) Composite video S-video RF/Coaxial Outputs RCA audio (L/R) Composite video...
  • Page 111: Power Adapter Specifications

    100VAC to 240VAC Input Frequency Range 47 Hz to 63 Hz Input In-rush Current 50A Max Input Current 0.45A Max Output Voltage Output Regulation 5.7~6.3V Output Load Range 0~2.0A Output Ripple & Noise 60mVMax @20MHz BANDWIDTH Slingbox User Guide Product Specifications...
  • Page 112 FCC and Specifications Slingbox User Guide...

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