Intex PureSpa SB-HSWF10 Owner's Manual
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Intex PureSpa SB-HSWF10 Owner's Manual

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PureSpa™
SB-HSWF10
For illustrative purposes only.
Do not forget to try these other fi ne Intex products: pools, pool
accessories, in-home toys, airbeds and boats available at fi ne
retailers or visit our website.
Due to a policy of continuous product improvement, Intex reserves
the right to change specifi cations and appearance, which may
result in updates to the instruction manual without notice.
DO NOT RETURN PRODUCT TO STORE
To purchase parts and accessories or to obtain non-technical assistance, Visit
For technical assistance, missing parts or warranty claims call (for U.S. and Canadian Residents):
Monday through Friday, 8:30am to 5:00pm Pacifi c Time
(353PO) SPA ENGLISH 7.5" X 10.3" PANTONE 295U 02/03/2023
IMPORTANT
SAFETY RULES
Please read, understand, and
follow all instructions carefully
before installing and using
this product.
IMPORTANT!
www.intexcorp.com
1-310-549-8235
353
English
PO
353-*PO-R2-2302

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Summary of Contents for Intex PureSpa SB-HSWF10

  • Page 1 PureSpa™ SB-HSWF10 For illustrative purposes only. Do not forget to try these other fi ne Intex products: pools, pool accessories, in-home toys, airbeds and boats available at fi ne retailers or visit our website. Due to a policy of continuous product improvement, Intex reserves the right to change specifi...

  • Page 2: Table Of Contents

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English TABLE OF CONTENTS Warning..................3-4 Parts....................Product Specifi cations..............Set-up..................... 7-12 Salt Level Information..............Operation..................14-20 LED Code Chart................21 Maintenance and Chemicals............21-28 Storage................... 28 Troubleshooting................29-33 Filter pump motor disassembly........... 34 Warranty..................

  • Page 3: Warning

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English IMPORTANT SAFETY RULES When installing and using this electrical equipment, basic safety precautions should always be followed, including the following. READ AND FOLLOW ALL INSTRUCTIONS DANGER • Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children.
  • Page 4 • Do not allow the water in the spa to freeze. Do not turn on the spa when the water is frozen. • Do not use the spa if damaged in delivery and/or malfunctioning in any fashion. Contact the Intex service center for further direction.

  • Page 5: Parts

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English PARTS Before assembling your product, please take a few minutes to check the contents and become familiar with all the parts. NOTE: Drawings for illustration purpose only. Actual product may vary. Not to scale. S AVE THESE INSTRUCTIONS Page 5...
  • Page 6 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English PARTS (continued) Before assembling your product, please take a few minutes to check the contents and become familiar with all the parts. PART NO. REF. DESCRIPTION QTY. 4 ADULTS 6 ADULTS 28449EP 28445EP 28451EP...

  • Page 7: Product Specifications

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English PRODUCT SPECIFICATIONS Maximum seating capacity: 4 adults 6 adults Water capacity: 210 gal (795 L) 290 gal (1098 L) Inner/outer size: 63/83 in (160/211 cm) 74/94 in (188/239 cm) Height: 28 in (71 cm) Bubble air blower: 800 Watts...
  • Page 8 Lay out all the parts on the ground and make sure all the parts are accounted for. For missing or damaged parts contact the appropriate Intex Service Center listed in the separate “Authorized service Centers” sheet. Safety Sign Card Posting The Safety Sign card included with the manual shall be posted in an area visible to the users of the spa to alert them of the safety rules and warnings.
  • Page 9 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SET UP (continued) Infl ation IMPORTANT SETUP NOTICE: The energy saving cover has two main components: the Outer Foam Filled Cover and the Infl atable Bladder that fi ts inside the spa. Infl...
  • Page 10 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SET UP (continued) Infl ate the Spa Tub Wall Take out the ground cloth (19) and spread it over the cleared area. Then spread out the spa liner over the ground cloth and point the drain valve towards a suitable draining area.
  • Page 11 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SET UP (continued) Release Air For Spa Tub Wall: With the spa control unit attached to the spa tub, turn the air passage selection dial on the side of the control base to “ ”...
  • Page 12 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SET UP (continued) Outer Foam Filled Cover: The insulation foam layer inside the Outer Foam Filled Cover is vacuum packed to minimize space during shipping. Unfold the spa cover, open the caps on the two vacuum valves per diagram to allow air into the foam layer.

  • Page 13: Salt Level Information

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SALT LEVEL INFORMATION The spa comes with a built-in saltwater sanitation system. Common salt (sodium chloride) is made up of two elements, sodium and chloride. During the installation of the device, a measured quantity of salt is dissolved in the SPA water to make it slightly salty.

  • Page 14: Operation

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English OPERATION SPA CONTROL PANEL A: On/Off Button B: Lock/Unlock Button C Control Panel Battery Indicator D: Bubble Button E: Water Filter Button F: Increase Button G: Decrease Button H: LED Display On/Off...
  • Page 15 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English OPERATION (continued) SPA CONTROL PANEL I: Heat Button J: Heater Start Timer (HST) Button K: Heater Duration Timer (HDT) Button Heat Button: Press this button to activate the heating system. Press to set the desired water temperature.
  • Page 16 “Troubleshooting” for more details. Sanitizer Button: Use this button to activate and set operating hours for the sanitation system. Intex ® Spa Management App Setup User Guide The WiFi App Control allows you to turn on/off any function on your spa, and program a schedule for future use remotely even when not at home from your mobile device.
  • Page 17 Follow below step-by-step sequence. 1) Scan the WiFi App QR code located on the control base rating label or on this manual to install the App. You may also download the “Intex Link –Spa Management APP” from your App store. 2) Touch the button on the spa control panel to turn on the spa and make sure the spa control base is powered on.
  • Page 18 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English OPERATION (continued) Heater Function Setting Examples Action Temp set at ( C/F) HST & HDT functions are off . Heating system has to be activated manually by pressing ( ) button. See 40/104 000H 000H...
  • Page 19 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English OPERATION (continued) Function Information shown on LED display alternates between  Remaining fi lter pump time and water temperature      Remaining HST time and water temperature ...
  • Page 20 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SANITATION SYSTEM OPERATING INSTRUCTIONS 1. Activate the sanitation system: Press the sanitizer button on the control panel, this will activate the sanitation system as well as the fi lter pump. The sanitizer icon and the fi...

  • Page 21: Led Code Chart

    Do not add chemicals if the spa is occupied. This can cause skin or eye irritation. Concentrated chlorine solutions can damage the spa tub. In no event is Intex Recreation Corp., Intex Development Co. Ltd., their related companies, authorized agents and service centers, retailers or employees liable to the buyer or any other party for costs associated with the loss of spa water, chemicals or water damage.
  • Page 22 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SPA WATER CHEMISTRY AND BALANCE Preferred Water Chemistry Reading Minimum Ideal Maximum Free Chlorine 2 ppm 2 - 4 ppm 5 ppm 7.2 - 7.6 Total Alkalinity (TA) 60 ppm 80 ppm 120 ppm Calcium Hardness (CaCO...
  • Page 23 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SPA WATER CHEMISTRY AND BALANCE (continued) Lowering Total Alkalinity Amount of Sodium Bisulfate to lower Total Alkalinity Desired level 60 ppm 80 ppm 100 ppm 120 ppm 140 ppm 0.269 Lb 0.358 Lb 0.448 Lb 0.528 Lb...
  • Page 24 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English SPA WATER CHEMISTRY AND BALANCE (continued) Raising pH Raising pH Using Sodium Bicarbonate Volume 210 gal (795 L) 290 gal (1098 L) Total Alkalinity 120 ppm 80 ppm 120 ppm 80 ppm 0.541 Lb 0.361 Lb...
  • Page 25 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English MAINTENANCE Maintenance of Spa Water and Cartridge Protect all the spa occupants from possible water-related illnesses by keeping the spa water clean and sanitized. Always practice good hygiene. To ensure proper spa water quality follow these procedures: Inspect and clean the fi...
  • Page 26 NOTE: Ensure the notch on the electrolytic cell is aligned with the ridge on the electrolytic cell housing. TEST STRIPS ( PACKED WITH THE PRODUCT ) INTEX ® The Test Strips can test the “Free Chlorine”, “pH”, “Total Alkalinity” and “Calcium Hardness” levels at the same time.
  • Page 27 (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English MAINTENANCE (continued) Spa Tub Drainage Turn off the spa control unit. Remove the drain valve cap from outside of the spa tub and attach a garden hose, point the other end of the garden hose to a suitable draining area (see drawing 15).

  • Page 28: Storage

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English MAINTENANCE (continued) Spa Cover The attachment buckles of the cover are locking buckles. Two keys are provided in the plastic bag with the manual and other accessories. Each buckle is marked with “locked” and “unlocked” symbols for easy operation: put the key into the slot on the buckle and turn it to the appropriate position to lock or unlock the buckle respectively.

  • Page 29: Troubleshooting

    • Turn off and unplug the spa. Let it cool down and BLOWER DOES restart all over again. NOT WORK • If problem persists, contact Intex Service Center. FILTRATION PUMP • Dirty fi lter cartridge. • Clean or replace the fi lter cartridge in time.
  • Page 30 INFLATION tighten. • Finger tighten during infl ation. • Connection between the hose • If problem persists, contact Intex Service Center. adaptor and blower infl ation outlet, and between the infl ation hose and infl ation valve are loose. • Air blower failure.
  • Page 31 • Possible electrolytic cell failure. • Ensure that the cell cord is plugged fi rmly into the cell receptacle. • Contact Intex Service Center. Replace the cell if needed. • High salt level. • Partially drain the pool and refi ll it with fresh water. See “Salt Level Information”.
  • Page 32 • Power off the spa control base and the wireless control panel, fl ashing rapidly restart the spa and try to pair the spa control panel again. • If the problem persists, contact Intex Service Center. • Wrong WiFi pairing • Refer to “WiFi pairing” section.
  • Page 33 LTE), if it works, there may be a fi rewall that is preventing communications between your mobile device and the spa. • If the problem persists, contact Intex Service Center. • The App does not load • Force-quit the App, re-launch the App and try to pair the spa control panel with your mobile device again.

  • Page 34: Filter Pump Motor Disassembly

    (353PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 02/03/2023 English FILTER PUMP MOTOR DISASSEMBLY If there is a need to replace the fi lter motor, follow below steps to disassemble it: IMPORTANT: You must drain out any remaining water inside the piping system of the control base before replacing any parts.

  • Page 35: Warranty

    WARRANTY Your PureSpa has been manufactured using the highest quality materials and workmanship. All Intex products have been inspected and found free of defects prior to leaving the factory. This Limited Warranty applies only to the PureSpa listed below. The provisions of this Limited Warranty apply only to the original purchaser and is not transferable.

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