Troubleshooting - DeLonghi PrimaDonna Elite ECAM65 55 Series Instructions For Use Manual

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22.

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot.
The coffee is weak or not creamy
enough.
The coffee is delivered too slowly or a
drop at a time.
Coffee does not come out of one or
both of the spouts.
The appliance does not come on
The infuser cannot be extracted
The appliance is connected to a device via
bluetooth.
The appliance has detected impurities in its
internal circuits.
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is ground too finely.
The coffee spouts (A8) are blocked.
The power cord (C8) connector is not
inserted correctly.
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
The main switch (A21) is not turned on. Press the main switch (fig. 2).
The appliance has not been turned off
correctly
28
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact Cu-
stomer Services if the problem persists.
REMEDY
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"8.1 Rinsing ").
Set a higher coffee temperature in the menu
(section "8.10 Coffee temperature
Turn the grinding adjustment dial (A5) one
click anticlockwise towards 1 while the coffee
mill is in operation (fig. 10). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "9.3 Adjusting the coffee
mill").
Use ground coffee for espresso machines.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards 7 while the coffee
mill is in operation (fig. 10). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "9.3 Adjusting the coffee
mill").
Clean the spouts with a toothpick (fig. 36B).
Insert the connector as far as it will go in the
socket at the back of the appliance (fig. 1).
Turn the appliance off by pressing the
ton (A7) (section "7. Turning the appliance off").
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