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Troubleshooting
Before sending your camera for repair, check the following or contact our technical specialist.
FOR NO VIDEO
Check the coaxial cable and make sure it is connected securely.
Check the power supply and make sure the camera has the proper voltage and current.
Check UTP/COAX switch inside the camera's housing and con rm the switch's position matches
the signal connection type.
FOR OUT-OF-FOCUS VIDEO
Check the clear dome cover and the lens for dirt or ngerprints. Use a soft cloth and gently clean.
The use of a eld test monitor is recommended.
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