Sharp Actius PC-GP20 Operation Manual page 104

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If you set your connection status using New Connection Wizard, check Use
dialing rules in the Properties dialog box of that connection status. Refer to
Internet Connection of Chapter 5.
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Confirm the country/region setting is appropriate.
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Confirm the network configuration is appropriate.
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Confirm the user name or password is correct.
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Confirm the COM port in the communication software is set appropriately.
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Turn off the power management in the Windows.
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If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact the dealer of the device.
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If your computer is connected to a PBX, consult the PBX maintenance staff or its
service company. If the electric characteristics of your PBX are different from
those of a regular analog line, the modem will not function properly. If you
connect the modem to a digital PBX, both the modem and the PBX may be
damaged.
Question: Why is the communication speed so slow?
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Close the applications currently opened.
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Try to connect another ISP (Internet Service Provider), or try to connect in some
other time.
Question: Why can't I access the LAN?
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Confirm the cable is properly connected to the LAN jack and the network hub.
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Confirm the network configuration is appropriate.
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Confirm the LAN driver is enabled in System Properties dialog box. Click
Hardware tab; then Device Manager. Double-click Network adapters, then, SiS
900-Based PCI Fast Ethernet Adapter, and in General tab, confirm Use this
device(enable) is selected in Device usage.
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Confirm the user name or the password is correct.
Question: How can I detect the MAC address?
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Follow the instructions below:
1. Click start – All Programs – Accessories – Command Prompt.
2. Type ipconfig/all; then, press Enter. The information about IP appears.
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