Sharp Actius PC-GP20 Operation Manual page 103

•
If the computer is turned off, insert a fine rod into the drive tray ejection hole.
Question: Why can't I read data from a disk or play files?
•
Confirm the disk is inserted correctly.
•
Confirm the drive and file names are correct.
•
Confirm the disk is not stained or scratched.
•
Confirm the disk or files are supported.
Question: Why doesn't the DVD movie play smoothly?
•
Ensure to use AC power.
•
Set back the screen resolution, color quality, and screen refresh rate to the default
value of 1024x768, 16bit, and 60Hertz.
Question: Why isn't the optical drive recognized?
•
If the computer is turned on with some kind of DVD disks inserted in the drive,
the drive may not be recognized. In this case, turn off the computer and open the
disk tray by the way on Question: Why does not the drive open? on the previous
page. Remove the disk from the drive; then turn on the computer again.
Trouble with Communication
Question: Why can't I communicate through the built-in modem?
•
Confirm the telephone line is properly connected to the modem jack.
•
Confirm the dial setting (pulse or tone) of Windows XP and/or communication
software are matched with the telephone line.
T-6