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Troubleshooting - Sage Smart Grinder Pro BCG820BSSUK Instruction Booklet

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tRoUBLeSHootING

pRoBLeM
Grinder does
not start after
pressing StaRt|
paUSe|CaNCeL
button
Motor starts but
no ground coffee
coming from
grind outlet
Motor starts but
operates with
a loud 'racket'
noise
Unable to lock
bean hopper into
position
Not enough/
too much coffee
grind
portafilter
overfills
emergency stop?
poSSIBLe CaUSe
Grinder not plugged in.
Grinder has overheated.
Bean hopper not attached
correctly. 'PLEASE LOCK
HOPPER' will be displayed
on LCD screen.
Incorrect button pressed.
No coffee beans in bean
hopper.
Grinder/bean hopper
is blocked.
Grinder is blocked
with foreign item or chute
is blocked.
Moisture clogging grinder
Coffee beans obstructing
bean hopper locking
device.
Grind amount requires
adjustment.
WHat to do
Plug power cord into
power outlet.
Remove power plug from power
outlet. Leave for 20 minutes to cool
down before using again.
Lock bean hopper into position.
Press START|PAUSE|CANCEL
or PORTAFILTER SWITCH
to activate.
Fill bean hopper with fresh
coffee beans.
Remove bean hopper. Inspect
bean hopper and burrs for
blockage. Replace parts and
try again.
Remove bean hopper, inspect burrs
and remove any foreign body.
Clean burrs and chute (refer to
Care & Cleaning on page 17).
Leave burrs to dry thoroughly
before re-assembling. You can use
a hair dryer to blow air into grinder
inlet (lower burr) to dry.
Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock
hopper into position & try again.
Press SHOTS|CUPS button to
change grind amount.
Use Grind Amount Dial to fine
tune the amount 'more' or 'less'.
It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Press START|PAUSE|CANCEL
button to stop operation.
Unplug power cord from
power outlet.
19

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