Care And Cleaning; Troubleshooting - Sage Smart Grinder Pro SCG820 Instruction Book

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CARE & CLEANING
1. Empty beans from the hopper and grind out any excess beans
(see below).
2. Unplug power cord from power outlet before cleaning.
3. Wash the grind container and lid, bean hopper and lid in warm soapy
water, rinse and dry thoroughly.
4. Wipe and polish exterior of appliance with a soft damp cloth
NOTE
• Do not use alkaline or abrasive cleaning agents, steel wool or scouring
pads, as these can damage the surface.
• Please do not clean any grinder parts or accessories in the dishwasher.

TROUBLESHOOTING

Grinder does not start
after pressing START|
PAUSE|CANCEL button
Motor starts but no
ground coffee coming
from grind outlet
Motor starts but operates
with a loud 'racket' noise
Unable to lock bean
hopper into position
Not enough/ too much
coffee grind
Portafilter overfills
Emergency stop?
10
• Grinder not plugged in.
• Grinder has overheated.
• Bean hopper not attached correctly.
'PLEASE LOCK HOPPER' will be displayed on
LCD screen.
• Incorrect button pressed.
• No coffee beans in bean hopper.
• Grinder/bean hopper is blocked.
• Grinder is blocked with foreign item or chute is
blocked.
• Moisture clogging grinder
• Coffee beans obstructing bean hopper locking
device.
• Grind amount requires adjustment.
CLEANING CONICAL BURRS (see fig. 17 )
1. Unlock hopper
2. Hold hopper over container & turn dial to release beans into container
3. Align hopper into position
4. Run grinder until empty
5. Remove hopper
6. Remove upper burr
7. Clean upper burr with cleaning brush
8. Clean lower burr with cleaning brush
9. Clean grind outlet with brush
10. Push upper burr firmly into position
11. Lock upper burr
12. Align hopper into position
13. Lock hopper
• Plug power cord into power outlet.
• Remove power plug from power outlet. Leave for 20 minutes to
cool down before using again.
• Lock bean hopper into position.
• Press START|PAUSE|CANCEL or PORTAFILTER SWITCH
to activate.
• Fill bean hopper with fresh coffee beans.
• Remove bean hopper. Inspect bean hopper and burrs for
blockage. Replace parts and try again.
• Remove bean hopper, inspect burrs and remove any foreign
body.
• Clean burrs and chute (refer to Care & Cleaning).
• Leave burrs to dry thoroughly before re-assembling. You can
use a hair dryer to blow air into grinder inlet (lower burr) to dry.
• Remove bean hopper. Clear coffee beans from top of burrs.
Re-lock hopper into position & try again.
• Press SHOTS|CUPS button to change grind amount.
• Use Grind Amount Dial to fine tune the amount 'more' or 'less'.
• It is normal for the correct amount of coffee to appear overfilled
in your portafilter. Untamped coffee has approximately three
times the volume of tamped coffee.
• Press START|PAUSE|CANCEL button to stop operation.
• Unplug power cord from power outlet.

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