Follett Symphony Plus 110CT425W Operation And Service Manual
110 series ice and water dispensers
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Symphony Plus
110 Series
™
Ice and Water Dispensers
Operation and Service Manual
110CT425A/W
110CR425A/W
110FB425A/W
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
1
110CT/CR/FB Ice and Water Dispensers
01033729R00
www.follettice.com
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Table of Contents
Troubleshooting
Related Manuals for Follett Symphony Plus 110CT425W
Summary of Contents for Follett Symphony Plus 110CT425W
- Page 1 Symphony Plus 110 Series ™ Ice and Water Dispensers Operation and Service Manual 110CT425A/W 110CR425A/W 110FB425A/W Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 110CT/CR/FB Ice and Water Dispensers 01033729R00 www.follettice.com...
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Page 2: Table Of Contents
Welcome to Follett........ -
Page 3: Welcome To Follett
Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary. -
Page 4: Specifications
Specifications Electrical § Models with RIDE ice machines (110CR425A/W). Ice machine and dispenser require their own separate, dedicated circuit. Dispenser with Max. Dispenser without Max. ice machine circuit ice machine circuit Basic electrical: 115 V/60 Hz/1 phase 11.0A 4.0A § Freestanding models (110FB425A/W, 110CT425A/W) require a dedicated circuit. Total system Max. -
Page 5: Ventilation Clearances
Ventilation clearances § No clearance required for countertop models with RIDE ice machine (110CR425A/W). Note: 12" (30.5 cm) at top advised for service. § 6" (15.2 cm) required at top (110CT425A/W). Note: 6" (15.2 cm) at each side advised for service. §... - Page 6 Fig. 1 – Rear connections, freestanding models power cord NEMA 5-15 access panel 3/4" MPT drain 12.25 " (31.2 cm) 4.75 " (11.9 cm) 3/8" FPT condenser outlet location 3/8" FPT (water-cooled only) water inlet 3/8" FPT condenser outlet location 4.5 "...
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Page 7: Installing Countertop Dispensers
(4) 3/8" holes in counter to anchor 14.00" (35.6 cm) dispenser to counter (Fig. 2). Follett countertop dispensers can have any or all utilities run directly through counter or out rear of 7.00" (17.8 cm) dispenser. For dispensers with any utilities exiting through counter, make counter cut-out (Fig. - Page 8 Fig. 4 – Rear connections, countertop models CONDENSER INLET 3/8" NPT FEMALE WATER COOLED ONLY 8.22" (201 cm) CONDENSER OUTLET 3/8" NPT FEMALE 6.06" (15.5 cm) WATER COOLED ONLY POTABLE WATER INLET 3/8" NPT FEMALE DRAIN 3/4" NPT MALE 44.97" (114 cm) 41.97"...
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Page 9: Installing Ride Ice Machines
Installing RIDE ice machines CAUTION! See Ice Machine Installation Manual (form #01062587) for critical installation instructions for RIDE ice machines. Failure to comply with these instructions will result in poor performance and void warranty. 1. Install RIDE ice machine following instructions in ice machine manual. 2. -
Page 10: Installing Top Mount Ice Machines
Installing top mount ice machines Models 110CT425A/W CAUTION! Dispensers with top mount ice machines cannot be mounted on legs. They must be bolted to counter. Use gloves when lifting ice machine to protect hands from sheet metal edges. See Ice Machine manual. 1. - Page 11 VENT 8. Connect molded drain tube to evaporator drain pan, purge solenoid and rear drain fitting. CLEANING CUP RESERVOIR FILL SOLENOID NOZZLE WATER SUPPLY WATER 3/8" FPT, 45-90 F (7-32 C) RESERVOIR 10-70 PSI (69-483 KPA) DRAIN PAN TO DRAIN CUP 9.
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Page 12: User Information
User information How the dispenser works Follett’s 110 series automatic-load ice and water dispensers are equipped with Follett’s 425 lb (193 kg)/day ice machine. In the continuous icemaking process, water freezes to the inside wall of the evaporator. A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port. -
Page 13: Weekly
Recommended cleaning/descaling and sanitizing intervals* Symphony Plus Frequency Drain Line weekly Drain Pan/Drip Pan weekly Exterior as needed Condenser monthly (air-cooled only) Dispenser and Components semi-annually Ice Machine semi-annually Transport Tube semi-annually Ice Storage Area/Bin semi-annually * Ice machine and dispenser must be sanitized prior to start-up. Weekly CAUTION! §... -
Page 14: Semi-Annually (More Often If Conditions Dictate)
§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser. Solution A: Following manufacturer’s instructions, mix cleaning solution of 1 gal. (3.8 L) 120 F (49 C) water and 7 oz (198 g) (one 7 oz packet) of Follett SafeCLEAN™ ice machine cleaner/descaler (P/N 00132001). -
Page 15: Dispenser Only
Sanitizing Procedure 8. Press CLEAN switch. The MAINTENANCE light and LOW WATER light will turn on. 9. Fill cleaning cup until sanitizing solution completely fills the reservoir. Place lid back on cup. Save remainder of sanitizing solution. 10. CLEANER FULL light will turn on and machine will start sanitizing cycle then rinse three times; this process takes approximately 15 minutes. - Page 16 Sanitize dispenser 8. Wipe all above items with damp cloth wrung out in Solution B to sanitize. Do not rinse. 9. Reinstall all parts and replace any panels removed prior to cleaning. 10. Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains. 11.
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Page 18: Service
Service Wiring diagram Lever models The dispense wheelmotor is energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The ice machine is controlled through an unpowered contact closure bin thermostat circuit. When ice builds up around the bin thermostat, the contacts open, cutting the bin signal to the ice machine. -
Page 19: Control Box
A safety, shut-off feature automatically shuts off dispensing after one minute of continuous activation. Dispensing can be restarted by moving the container away and then returning it to the actuation zone. Dispensing can be temporarily suspended for cleaning by depressing and releasing the clean switch, located under the left side of the top front cover. -
Page 20: Dispenser Troubleshooting
Dispenser troubleshooting CAUTION! § Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Before calling for service 1. Check that no ice is in the dispenser bin area. 2. Check that congealed ice is not causing a jam. 3. -
Page 21: Sensorsafe Model Troubleshooting Guide
SensorSAFE model troubleshooting guide SensorSAFE Board LED Status ICE/ Problem Action Corrective Action Does not Check Check circuit breakers and power switch. dispense ice LEDs on the Restore power or replace defective switch. and/or water. SensorSAFE Press clean switch on lower left side of electrical control board. -
Page 22: Disassembly And Replacement Instructions
Disassembly and replacement instructions Dispense chute removal Fig. 6 1. Remove dispenser front cover. 2. Slide plastic dispense chute up and out to baffle remove. dispenser Dispense wheel and drive bar removal front 3.2mm (1/8") spacer 1. Remove all ice from storage area of dispenser. -
Page 23: Ice Transport Tube Replacement - Top Mount Units
Ice transport tube replacement – Top mount units Models 110CT425A/W CAUTION! § Use only tubing supplied by Follett Corporation. Tighten clamp screw 1.00" (2.54 cm) Ice transport tube replacement – Freestanding and RIDE models Models 110FB425A/W, 110CR425A/W CAUTION! § Correct installation of ice transport tube is critical to RIDE ice machine performance. Replacement ice transport tubes for RIDE ice machines must be insulated and run continuously from ice machine to dispenser with no dips or bends with a radius of less than 6"... - Page 24 10. Slip supplied hose clamp onto tube and push tube onto exit port of evaporator. Do not twist hose when securing to evaporator. Note: Only use tubing supplied by Follett Corporation. 11. Fasten tube on port with hose clamp, ensure that clamp is positioned on evaporator side of nozzle flange.
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Page 25: Thermostat Replacement
Thermostat replacement 3" (76 mm) 2" (51 mm) 0.50 TYP capillary tube bracket Thermostat: hand bend cap tube end as shown ice mounting hose bracket well nut knurled screw rubber grommet ice level control stat ice level control stat bin thermostat control box assembly hopper assembly control box assembly... -
Page 26: Replacement Parts
Replacement parts Dispenser exterior Reference Description Part # Cover, top front, CT, ice and water 01072818 Cover, top front, CR/FB, ice and water 01072792 Cover, lower section, FB 502704 Cover, dispense chute 502681 Not shown Knurled screws, front cover 501100 Drain pan 502705 Not shown... -
Page 27: Wheelmotor And Drive System
Wheelmotor and drive system Reference Description Part # Wheelmotor, 120 V, 60 Hz 501861 Washer, thrust 501026 Not shown Fan blade, wheelmotor 501607 Drive shaft (includes key and stud) 501619 Chain, pitch 54, link 502691 Sprocket, drive shaft, 35T 502692 Sprocket, wheelmotor, 10T 501019 Bearing, drive shaft... -
Page 28: Dispense Chute And Splash Panel (Models With Lever Dispensing)
Dispense chute and splash panel (models with lever dispensing) Reference Description Part # Tube, water station 502356 Cover, dispense chute 502681 Switch, dispense, ice, lever actuated (includes 501841) 501829 Switch, dispense, water, lever actuated (includes 501841) 502359 Lever, dispense 00976845 Chute, ice (with Agion antimicrobial product protection 01042787... -
Page 29: Dispense Chute And Splash Panel (Models With Sensorsafe Infrared Dispensing)
Dispense chute and splash panel (models with SensorSAFE infrared dispensing) Reference Description Part # Cover, dispense chute 502681 Chute, ice (with Agion antimicrobial product protection 01042787 ® Chute, water (with Agion) 01042795 Lens, sensor 502690 Splash panel (includes 2 of 502690) 01049162 Not shown Splash panel, SensorSAFE, ice only (includes 2 of 502690) -
Page 30: Electrical Components
Electrical components Reference Description Part # Thermostat, bin level 500514 Switch, dispenser power 502209 Switch, ice machine bin signal 502209 Control board, SensorSAFE 502242 Not shown Clean switch, SensorSAFE 502359 Not shown Boot, clean switch 501841 Relay, bin signal contact closure and level fill 501369 Timer, level fill 501601... -
Page 31: Hopper Components
Hopper components Reference Description Part # Baffle, ice 501802 Wheel, dispense (includes drive bar, rotating agitator, threaded bar & rod) 501493 Agitator, rotating 501494 Bracket, ice tube 502712 Screw 501100 Rod, threaded (includes knurled nut) 501612 Drive bar assembly (includes threaded rod and nut) 501617 Ice deflector/cap tube bracket (units with top mounted ice machine) 501616... -
Page 32: Ice Transport Tubing
Ice transport tubing Reference Description Part # Not shown Ice transport tube (RIDE units) - 10 ft 502522 Not shown Ice transport tube (RIDE units) - 20 ft 502523 Not shown Ice transport tube insulation (RIDE units only) - sold by the foot 501176 Not shown Ice transport tube assembly (50 FB units) -
Page 33: Dispenser Plumbing Connections
Dispenser plumbing connections TOP VIEW BOTTOM VIEW Reference Description Part # Not shown Valve, water shut-off 01035526 Drain tube assembly 01074285 Fitting, water inlet 01065275 Cup, cleaning 01065226 Drain pan 502705 Fitting, drain 00109728 Not shown Tee, water inlet, 1/4" 502923 Not shown Grille, drain pan... -
Page 34: Solenoid Dispense Assembly
Solenoid dispense assembly Reference # Description Part # Solenoid, dispense 501830 Cotter pin 502040 Linkage, solenoid (includes 502054 grommet) 502039 Block, dispense gate 502042 Grommet 502054 Splash pan, gate assembly 502045 Shoulder screw and washer 502038 Spring, gate assembly 501824 —... -
Page 35: Water Treatment Accessories For Symphony Plus Ice And Water Dispensers
Reference # Description Part # Standard capacity filter system Not shown Follett QC4-FL4S water filter system (includes FL4S primary cartridge and 00130229 head, coarse pre-filter and head, pressure gauge, flushing valve; assembled and installed on mounting bracket), one per ice machine... - Page 36 SafeCLEAN, SensorSAFE, Maestro Plus, Symphony Plus, Quiet Night and Sani-Sponge are trademarks of Follett Corporation. Follett and RIDE are registered trademarks of Follett Corporation, registered in US. 801 Church Lane • Easton, PA 18040, USA 01033729R00 Toll free (877) 612-5086 • +1 (610) 252-7301 ©...