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®
TROUBLESHOOTING
Access is not recognized when
adding to My AcuRite account
Possible Solutions:
Allow up to ten minutes for the
•
Access Device ID to be activated with
myacurite.com.
Make sure you entered the Device ID
•
correctly. Verify the 12-digit Device ID
located on the bottom side of the
Access and re-enter on My AcuRite.
Verify the Access has a network
•
(internet) connection.
Access Has No Network
(Internet) Connection
Possible Solutions:
Make sure the Ethernet cable is firmly
•
connected. The cable may be
defective and need to be replaced.
The Ethernet port on your router may be
•
malfunctioning. Try connecting the
cable to another port.
TM
HAVING PROBLEMS?
We're Here to Help!
If you have reviewed the troubleshooting section and
you still have questions, AcuRite offers several
support options to help get the answers you want:
Visit us online
www.AcuRite.com
AcuRite.com offers customer support, videos,
installation tips and a user forum. The AcuRite
Support Forum is an active public community where
you can exchange ideas and information with other
PC Connect users, or post questions for customer
support. AcuRite actively engages users in this
forum to improve our products and services.
Contact Support
support@chaney-inst.com
Our friendly U.S. Based Support team is ready to
assist you!
More Information
From your My AcuRite account, go to your Settings
menu and select Help to view instructions, tips, and
troubleshooting for the My AcuRite platform.
Visit www.AcuRite.com to learn more about your
AcuRite products.
Download additional documentation
•
Tips and tricks to get the most out of your
•
AcuRite products
Videos and tutorials
•
Purchase additional sensors
•
Limited 1 Year Warranty
AcuRite is a wholly owned subsidiary of Chaney Instrument Company. For purchases of
AcuRite products, AcuRite provides the bene ts and services set forth herein. For
purchases of Chaney products, Chaney provides the bene ts and services set forth
herein.
We warrant that all products we manufacture under this warranty are of good material
and workmanship and, when properly installed and operated, will be free of defects
for a period of one year from the date of purchase.
Any product which, under normal use and service, is proven to breach the warranty
contained herein within ONE YEAR from date of sale will, upon examination by us, and at
our sole option, be repaired or replaced by us. Transportation costs and charges for
returned goods shall be paid for by the purchaser. We hereby disclaim all responsibility
for such transportation costs and charges. This warranty will not be breached, and we will
give no credit for products which have received normal wear and tear not
a ecting the functionality of the product, been damaged (including by acts of nature),
tampered, abused, improperly installed, or repaired or altered by others than our
authorized representatives.
Remedy for breach of this warranty is limited to repair or replacement of the defective
item(s). If we determine that repair or replacement is not feasible, we may, at our
option, refund the amount of the original purchase price.
THE ABOVE-DESCRIBED WARRANTY IS THE SOLE WARRANTY FOR THE PRODUCTS
AND IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
ALL OTHER WARRANTIES OTHER THAN THE EXPRESS WARRANTY SET FORTH
HEREIN ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE.
We expressly disclaim all liability for special, consequential, or incidental damages,
whether arising in tort or by contract from any breach of this warranty. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
We further disclaim liability from personal injury relating to its products to the extent
permitted by law. By acceptance of any of our products, the purchaser assumes all
liability for the consequences arising from their use or misuse. No person, rm or
corporation is authorized to bind us to any other obligation or liability in connection with
the sale of our products. Furthermore, no person, rm or corporation is authorized to
modify or waive the terms of this warranty unless done in writing and signed by a duly
authorized agent of ours.
In no case shall our liability for any claim relating to our products, your purchase or your
use thereof, exceed the original purchase price paid for the product.
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions:
1- This device may NOT cause harmful interference, and
2- This device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, There is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user
authority to operate the equipment.
Printed in China
09155 INST 021919
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