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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the lower left-hand side when you open the
appliance door.
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
Environmental protection
Unpack the appliance and dispose of the packaging in an
environmentally-responsible manner.
Environmental protection
This appliance is labelled in accordance with the
European Directive 2002/96/EU concerning used
electrical and electronic appliances (WEEE –
waste electrical and electronic equipment). The
guideline determines the framework for the return
and recycling of used appliances as applicable.
Tables and tips
Steaming is a particularly gentle way of cooking food. The
steam surrounds the dish thereby preventing a loss of nutrients
from the food. Cooking takes place without overpressure. As a
result, the shape, colour and typical aroma of the dishes are
retained.
The tables contain a selection of dishes which are particularly
suitable for your steam oven. You can find out which
temperature, accessories and cooking time to select. Unless
otherwise stated, the information given applies to inserting
accessories when the appliance is cold.
FD no.
Replacing the cooking compartment bulb
The cooking compartment light in your appliance is a durable
LED light. If a fault does occur in the LED light, contact the after-
sales service. The glass light cover must not be removed
O
After-sales service
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928999
GB
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
01450 2655
IE
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Tips for saving energy
Only preheat the appliance if this is specified in the recipe or
■
in the operating instructions table.
Open the appliance door as infrequently as possible while
■
the food is cooking.
When steaming, you can cook on several levels at the same
■
time. When preparing foods with different cooking times,
those with the longest cooking time should be placed in the
oven first.
Accessories
Use the accessories provided.
When steaming in the perforated cooking container, always
insert the solid cooking container underneath. Dripping liquid is
caught.
Cookware
When using ovenware, always place it in the middle of the
perforated cooking container.
Ovenware must be heat and steam resistant. Cooking times are
increased if thick-walled ovenware is used.
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