Page 1 SATATYA PZCR50ML42CWP System Manual...
Page 2 Neither Matrix Comsec nor its affiliates shall be liable to the buyer of this product or third parties for damages, losses, costs or expenses incurred by the buyer or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Comsec operating and maintenance instructions.
Page 3: Table Of Contents
Contents Chapter 1. Introduction ..........................5 Safety Instruction ..................................5 Chapter 2. Product Description ........................ 6 Product Overview..................................6 Key Features..................................... 6 Hardware Overview 42X Speed Dome ............................. 8 How to Connect to Alarm Interface ............................9 How to Connect the Water-proof Connector ..........................9 System Requirements................................
Page 4 E-Waste Management and Handling Rules ..................199...
Page 5: Chapter 1. Introduction
Chapter 1. Introduction 1.1 Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measures are divided into “Warnings” and “Cautions” Warnings: Serious injury or death may be caused if any of these warnings is neglected. •...
Page 6: Chapter 2. Product Description
Chapter 2. Product Description 2.1 Product Overview The camera support state-of-the-art H.265/ H.264/ MJPEG video compression algorithm and industry-leading HD dual-stream technology to achieve the highest level of video image quality under the limited network resources. It is fully functional, also supports flexible and comprehensive alarm linkage mechanism, day and night auto switch and privacy masking, etc.
Page 7 Audio  G.711/AAC audio compression capability  Support Audio I/O Network  UPnP protocol for the easy management of camera  Support DDNS  FTP upload, SMTP upload, SD card record and SIP phone Advanced Function  Motion Detection, Privacy Masking, Network Fault Detection and ROI ...
Page 8: Hardware Overview 42X Speed Dome
2.3 Hardware Overview 42X Speed Dome Note: • Only AC 24V is available for Speed Dome power supply. AC 24V and PoE (802.3at) are available for PoE Speed Dome power supply. • Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory default.
Page 9: How To Connect To Alarm Interface
2.4 How to Connect to Alarm Interface External interface of camera is as following, you can refer to the picture to install the external alarm device:  PIN1: Alarm Output NC/NO 24V DC 1A  PIN2: Alarm Output NC/NO 24V DC 1A ...
Page 10: System Requirements
Step1: Get the network cable through the screw nut, rubber ring and the screw bolt. Step2: Insert the rubber ring into the screw bolt. Step3: Connect the screw nut to the screw bolt. Step4: Place the O-Ring on the network port connector. Step5: Connect the RJ45 to the network port connector, and tighten the screw bolt and the connector.
Page 11: Chapter 3. Configuration Flow
Chapter 3. Configuration Flow The configuration flow of cameras is shown in the following figure. Note: The configuration must be based on the actual situation of different models. Configure System...
Page 12 More configuration details are displayed in the following table. Table 1. Description of flow Configuration Description Reference Connect the network camera. Chapter 4. Network Connection You can set the camera over Network Connection the LAN or dynamic IP connection. Accessing from IP address, Chapter 5.
Page 13: Chapter 4. Network Connection
Chapter 4. Network Connection 4.1 Setting the Camera over the LAN Connecting the camera to a switch or a router is the most common connection method. The camera must be assigned an IP address that is compatible with its LAN. 4.2 Connect the Camera to the PC Directly In this method, only the computer connected to the camera will be able to view the camera.
Page 14: Dynamic Ip Connection
4.4 Dynamic IP Connection Connecting the network camera via a router Step1: Connect the network camera to a router; Step2: On the camera, assign a LAN IP address, the Subnet mask and the Gateway; Step3: On the router, set port forwarding. E.g. 80, 8000 and 554 ports. The steps for port forwarding vary depending on different routers.
Page 15: Chapter 5. Accessing The Network Camera
Chapter 5. Accessing the Network Camera 5.1 Assigning An IP Address The Network Camera must be assigned an IP address to be accessible. The default IP address of network cameras is 192.168.1.126. 5.2 Access with Plugin Currently you can only access the camera with plugin via Internet Explorer. 5.3 Accessing from the Web Browser Access over IE Browser Before using the browser to get access to your camera, you need to install the MsActiveX firstly.
Page 16 Step1: Start the IE9 or higher version browser, and select “Tools”→“Internet Options”; Step2: Select “Security” to “Trusted”;...
Page 17 Step3: Enter the IP address of the camera in the blank and click “Add”; 5.3.1 Assign an IP Address via Browser If the network segment of the computer and that of the camera are different, please follow the steps to change the IP address: Step1: Change the IP address of computer to make sure it is in the same network as the camera.
Page 18 b. Click “Advanced” and then click “IP settings”--> “IP address”--> “Add”. In the pop-up window, enter an IP address that in the same segment with network camera ( e.g. 192.168.1.112, but please note that this IP address shall not conflict with the IP address on the existing network);...
Page 19 Step2: Open the browser. In the address bar, enter the default IP address of the camera: http://192.168.1.126; The Login page appears. Enter the User Name as admin and Password as Matrix@123. Click Login. Note: • Password must be 8 to 32 characters long, contain at least one number and one letter.
Page 20: Forget Password
Step4: Change the IP address or other network values. Then click “Save” button; Step5: The change of default IP address is completed. 5.4 Forget Password If you have forgotten you password click the Forget Password link on the Login page. The Security Questions you set appear.
Page 21 Answer the same correctly. Then Reset Password screen appears. Now enter the new Password you wish to set and re-enter the same to Confirm.
Page 22: Chapter 6. Live View
Chapter 6. Live View 6.1 Live Video After logging in the network camera web GUI successfully, user is allowed to view live video as follows. Table 2. Description of the buttons Parameter Description Click to access the live view page. Live Video Click to access the playback page.
Page 23 Parameter Description Click to select system language. Display the user name and click to logout. Choose the stream (Primary/Secondary/Tertiary) to display on the current video window. Choose the options (Hide Detection Region/Region Entrance/ Region Exiting/Advanced Motion/Line Crossing/Loitering/ People Counting/Object Left/Object Remove/Regional People Counting) to hide/display detection region on the current video window.
Page 24 Parameter Description Stop/Play live view. Stop/Pl Click to capture the current image and save to the configured path. Snapshot Click to Start Recording video and save to the configured path. Click again to Stop Recording. Start/Stop Recording When enabled, you can zoom in a specific area of the video image with your mouse wheel.
Page 25 Parameter Description PTZ Speed: To adjust the speed of pan/tilt movements, from 1 to 10 Zoom-/Zoom+: Click to zoom in and zoom out. Focus-/Focus+: Click to focus near or far of the lens. Lens Initialization, Auxiliary Focus and Auto Iris. Note: •...
Page 26: Face Detection Mode
6.2 Face Detection Mode The face detection function detects human faces in the monitoring scene and captures the snapshots, which greatly enhances the monitoring efficiency and benefits the large population related industries such as public security, access control and business management. Step1: Click to enable the Face Detection Mode and the camera will detect faces in live view according to the region and conditions set by you.
Page 27 Step2: When Attribute Recognition is enabled, the attributes of detected faces will be displayed on the left side of the Live View interface. Step3: When Face Privacy Settings is enabled, the detected faces in the face detection area will appear in the mosaic automatically.
Page 28: Ptz Mode
Note: Face Capture/Face Detection Message Post/Attribute Recognition are not available in Face Privacy Mode. 6.3 PTZ Mode After logging in the PTZ network camera web GUI successfully, user is allowed to view live video as follows.
Page 29 6.3.1 Operations on Live View Page Note: For description of other buttons, you can refer to Chapter 6. Live View Table 3. Description of the buttons Parameter Description Navigation key is used to control the direction. The rotation key is used for auto-rotation. PTZ Control To adjust the speed of pan/tilt movements, from 1 to 10.
Page 30 6.3.2 3D Positioning 3D Positioning allows user to use mouse clicking and dragging to control the PTZ. Steps: 1. Click on the toolbar of Live View interface. 2. Operate the 3D positioning function • Left click a position of the Live View, and the corresponding position will be moved to the center of the Live View.
Page 32 Step2: Use the PTZ control buttons to move the lens to the desired position; Step3: Click to save the setting of the current preset; Step4: Click to delete the chosen preset. Note: Up to 300 presets can be configured (18 presets are not modifiable). Up to 300 presets can be configured (for each regional view channel).
Page 33 Note: The following presets are predefined with special commands. You can only call them but can’t configure them. For example, preset 037 is the “Self Check”. If you call the preset number 037, the PTZ camera will start self check function at once. Table 4.
Page 34 Set / Call a patrol A patrol is a memorized series of preset function. It can be configured and called on the patrol setting list. You can customize up to 8 patrols and it can be configured with 48 presets. Before configuring the patrol, you should make sure that the presets you want to add to the patrol have been defined.
Page 35 In the PTZ control panel, select a defined patrol from the patrol list, and click to call the patrol, as shown below. The three buttons behind the Patrol list means: Play, Set and Delete. Set / Call a pattern A pattern is a memorized series of pan, tilt, zoom and preset functions. It can be called on the pattern settings interface.
Page 36 Call a pattern: In the PTZ control panel, select a defined pattern from the pattern list, click to call the pattern, as shown in the figure below. The three button behind the Pattern list means: Play, Record and Delete. When configuring the pattern, pan and tilt are valid but the limit stops and auto flip will be invalid. Also, 3D Positioning operation is not supported.
Page 37: Chapter 7. Playback
Chapter 7. Playback Click to enter playback interface. In this part, you can search and playback the recorded video files stored in SD cards or NAS. The Playback interface is as below: Step1: Click the “Search” button, choose the data and record type when the window pops up.
Page 38 Step2: The timeline displays the video files for the day and show different colors according to selected record type. Drag the progress bar with the mouse to locate the exact playback point as needed. Note: You can also input the time and click to locate the playback point in the file.
Page 39 Step3: Click to play the video files found on this date. The toolbar on the button of playback interface can be used to control playing progress. Table 6. Description of the buttons Parameter Description Choose date to search recorded videos. Search the recorded videos by record type ( All/General/ Basic Event/VCA Event/People Counting/Face Detection).
Page 40 Parameter Description Adjust the speed of video playback. Speed Down: Includes 0.5X and 0.25X for Play. Speed Down/Speed Up Speed Up: Includes 2X and 4X for Play. Speed: The default playback speed is 1X Play/Pause the video. Play/Pause Stop the video. Stop Select the time that want to locate.
Page 41 Full Screen. Full Screen Time narrow/expand. Time Expand/Narrow...
Page 42: Chapter 8. Settings
Chapter 8. Settings 8.1 Media 8.1.1 Video Stream parameters can be set in this module, adapting to different network environments and demands. Primary Stream Settings Secondary Stream Settings...
Page 43 Tertiary Stream Settings Table 8. Description of the buttons Parameters Function Introduction General & Event are available only for Primary Stream. General refers to continuous record video, while Event includes events that can trigger alarms, such as Motion, Exception and so on. Record Stream Type This item can separately set different bit rate and frame rate for different Recording Stream Types.
Page 44 Maximum Frame Rate Maximum refresh frame rate of per second and it is variable according to the mode. Transmitting bits of data per second, this item is optional only if you select the H.265/ H.264 Bit Rate Set the bitrate to 16~16384 Kbps. The higher value corresponds to the higher video quality, and the higher bandwidth is required as well.
Page 45 [Image Adjustment] Table 9. Description of the buttons Parameters Function Introduction Brightness Adjust the Brightness of the scene. Contrast Adjust the color and light contrast. Adjust the Saturation of the image. Higher Saturation makes Saturation colors appear more "pure" while lower one appears more “wash-out”.
Page 46 3D DNR Restore brightness, contrast and saturation to default settings. Adjust the Brightness of the scene. Save the configuration. [Day/Night Switch] Table 10. Description of the buttons Parameters Function Introduction Night Mode: Shown in live view based on Night Mode settings. Day Mode: Shown in live view based on Day Mode settings.
Page 47 Day to Night Value: You can set the sensitivity for switching Day Mode to Night Mode. When IR Light Sensor Current Value is lower than this value, it will switch Day Mode to Night Mode. You can click to reset the value to 36. Night to Day Value: This is the sensitivity for switching Night Mode to Day Mode.
Page 48 [Day/Night Parameters] Table 11. Description of the buttons Parameters Function Introduction Exposure Level Level 0~10 are available to meet your need. Minimum Shutter is the same as Maximum Exposure Time. Set Minimum Shutter the minimum Shutter to 1~1/100000s. Maximum Shutter is the same as Minimum Exposure Time. Set Maximum Shutter the maximum Shutter to 1~1/100000s.
Page 49 Here you can customize your special demands for different time, then the Day mode and Night mode will switch automatically according to your settings. Advanced Schedule Mode Save the configuration. [Exposure]...
Page 50 Table 12. Description of the buttons Parameters Function Introduction Auto Mode, Manual Mode and Schedule Mode are available. Auto Mode: The camera will adjust the brightness according to the light environment automatically. Manual Mode: The camera will adjust the brightness according to the value you set, you can set the exposure time from 1~1/100000s, the higher the value is, the brighter the image is.
Page 51 [Backlight] Table 13. Description of the buttons Parameters Function Introduction Single Mode: Set single mode for BLC/WDR/HLC. Note: Do not support WDR and General HLC while High Frame Rate is enabled. Day/Night Mode: Support BLC/WDR/HLC on Day Enhancement Mode/Night Enhancement Mode separately. Schedule Mode: Set schedule mode for BLC/WDR/HLC.
Page 52 [White Balance]...
Page 53 Table 14. Description of the buttons Parameters Function Introduction To restore white objects, removed color distortion caused by the light of the environment. Auto White Balance:This option will automatically enable the White Balance function. Manual White Balance: Set Red Gain Level and Blue Gain Level manually.
Page 54 [Image Enhancement] Table 15. Description of the button Parameters Function Introduction There is an option to turn On/Off the IR LED. IR Balance Mode IR Balance Mode would avoid the problem of overexposure and darkness, and the IR LED will change according to the actual illumination.
Page 55 [Display] Table 16. Description of the buttons Parameters Function Introduction Power Line Frequency 60Hz and 50Hz are available. Outdoor/Indoor Mode Select indoor or outdoor mode to meet your needs. There are three options available; you can select one to meet your need.
Page 56 8.1.2.2 OSD Table 17. Description of the buttons Parameters Function Introduction Video Stream Enable to set OSD for primary stream and secondary stream. Font Size Smallest/Small/Medium/Large/Largest/Auto are available for title and date. Font Color Enable to set different color for title and date. Enable to set different colors for display auto scan information background on screen.
Page 57 Date Format The format of date. Copy to Other Streams Copy the settings to other streams. Save the configuration. 8.1.2.3 ROI Region of interest (often abbreviate ROI), is a selected subset of samples within a dataset identified for a particular purpose. Users can select up to 8 key regions of a scene to transmit through separate streams for targeted preview and recording.
Page 58 Table 18. Description of the buttons Parameters Function Introduction Enable Check the checkbox to enable the ROI function. Video Stream Choose the Video Stream. Enable/disable the selected ROI areas. Delete the selected ROI areas. Delete All Clear all areas you drew before. Save the configuration.
Page 59 Table 19. Description of the buttons Parameters Function Introduction Enable Check on the checkbox to enable audio feature. Audio Mode Audio Input/Audio Output/Both Audio Input & Output are optional. Denoise: Set it as On/Off. When you set the function on, the noise detected can be filtered.
Page 60: Network
Note: Only support ‘.wav’ audio files with codec type PCM/PCMU/PCMA, 64kbps or 128 kbps and no more than 500k.n Note: Only support '.wav' audio files with codec type PCM/PCMU/PCMA, 64kbps or 128kbp bitrate and no more than 500k! 8.2 Network 8.2.1 Basic 8.2.1.1 TCP/IP...
Page 61 Table 20. Description of the buttons Parameters Function Introduction Type: Static Type and DHCP Type are optional for user to get IPv4 address automatically or use fixed IP address. IPv4 Address: An address that used to identify a network camera on the network.
Page 62 Table 21. Description of the buttons Parameters Function Introduction Enable: Start or stop using HTTP. HTTP Port: Web GUI login port, the default is 80, the same with ONVIF port. Enable: Start or stop using HTTPs. HTTPs Port: Web GUI login port via HTTPS, the default is 443. Installed Certificate Attributes Upload and set the SSL certificate.
Page 63 8.2.1.3 RTSP Table 23. Description of the buttons Parameters Function Introduction RTSP Port The port of RTSP, the default is 554. The port for playback, the default is 555. Playback Port Note: Port 0 means closing playback function. There are Better Compatibility and Better Performance two options, if RTP Packet your camera’s image mess up, please switch this option.
Page 64 Note: • DSCP refers to the Differentiated Service Code Point; and the DSCP value is used in the IP header to indicate the priority of the data. • A reboot is required for the settings to take effect. 8.2.1.4 UPnP Universal Plug and Play (UPnP) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices.
Page 65 8.2.1.5 DDNS DDNS allows you to access the camera via domain names instead of IP address. It manages to change IP address and update your domain information dynamically. You need to register an account from a provider. Table 26. Description of the buttons Parameters Function Introduction Check the checkbox to enable DDNS service.
Page 66 Save the configuration. Notes: • Please do the Port Forwarding of HTTP Port and RTSP Port before you use DDNS. • Make sure that the internal and the external port number of RTSP are the same. 8.2.1.6 Email Alarm video files can be sent to specific mail account through SMTP server. You must configure the email settings correctly before using it.
Page 67 Recipient Email Address2 Email address to receive video files. Check the checkbox to enable SSL or TLS if it is required Encryption by the SMTP server. Alarm Snapshot File Name: Default (YYYY-MM-DD) /MM- DD-YYYY/ DD- MM-YYYY/ Add prefix/ Overwrite with the base file name/ Customize are available.
Page 68 Table 28. Description of the buttons Parameters Function Introduction FTP Type FTP and SFTP are optional. Server Address FTP/SFTP server address. The port of the FTP server. Generally it Server Port is 21. The port of the SFTP server. FTP Server Generally it is 22.
Page 69 Alarm Choose the default (YYYY-MM-DD) or customize the Action alarm action file name. File Name If you choose to customize the alarm action file name, Video File Name YYYY-MM- DD/ MM-DD-YYYY/ DD-MM-YYYY/ Add prefix are available. If you choose to customize the alarm action file name, Image File Name YYYY-MM- DD/ MM-DD-YYYY/ DD-MM-YYYY/ Add prefix are available.
Page 70 Note: About how to set up VLAN in switches please refers to your switches user manual. 8.2.2.2 PPPoE This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE parameters of the network camera.
Page 71 8.2.2.3 SNMP You can set the SNMP function to get camera status, parameters and alarm related information and manage the camera remotely when it is connected to the network. Before setting the SNMP, please download the SNMP software and manage to receive the camera information via SNMP port.
Page 72 Enable SNMP v3: Provide encryption and the HTTPS protocol must be enabled. Read Security Name: Input the name of Read Security Community. Level of Security: There are three levels available: (auth, priv), (auth, SNMP v3 no priv) and (no auth, no priv). Write Security Name: Input the name of Write Security Community.
Page 73 8.2.2.5 Bonjour Bonjour is based on Apple's multicast DNS service. Bonjour devices can automatically broadcast their service information and listen to the service information of other devices. If you don't know the camera information, you can use the Bonjour service on the same LAN to search for network camera devices and then to access the devices.
Page 74 Note: • For YouTube live broadcast, if you use a newly created account to live broadcast, you need to wait for 24hrs to activate the account for using live function. • For RTMP, since G.711 is not available for YouTube, so you can only play video from Network Camera with H.264 video coding and AAC audio coding on YouTube.
Page 75 [SIP Settings] Table 30. Description of the buttons Parameters Function Introduction Start or stop using SIP. Enable Note: SIP supports Direct IP call. Choose to use Enable mode or Disable mode. Enable mode means Register Mode to use SIP with register account. Disable mode refers to use SIP without register account, just use the IP address to call.
Page 76 SIP registration status. Display “Unregistered” or “Registered” . Status Save the configuration. [Alarm Phone List] Table 31. Description of the buttons Parameters Function Introduction Add alarm phone to the camera. Phone Type: Phone Number(Call by phone number) & Direct IP Call(Check to accept peer to peer IP call).
Page 77 [White List] Table 32. Description of the buttons Parameters Function Introduction When enabled, only the designated phone number or IP address can Enable White List Number Filter visit Phone Type: Phone Number (Call by phone number) & Direct IP Call. Phone Number/IP Address: Including the phone number or IP address on the white list.
Page 78 8.2.2.8 VPN Usually a VPN, or Virtual Private Network, is one of the most secure ways to remotely access your security camera system. A VPN enables you to connect to your network from any location. VPN creates secure connection to another private network, over a public network such as internet to ensure that sensitive data is safely transmitted..
Page 79: Storage
Table 33. Description of the buttons Parameters Function Introduction Enable: Enable/disable the Push Message function Push Event Type: You can click to choose the types of Events' message which will be pushed to i-Sight App as shown below: Push Message Settings Here you can choose whether to enable or disable camera ONVIF function.
Page 80 Table 34. Description of the buttons Parameters Function Introduction Format: Format SD card, the files in SD card will be removed. Mount/UnMount: Mount/Dismount SD card. SD Card Delete: Enable cyclic storage, when the free disk space reach at a certain value, it will automatically delete the files at certain percentage according to your settings.
Page 81 8.3.2 Record Settings Table 35. Description of the buttons Parameters Function Introduction Enable Enable/Disable Recycle Storage, if you enable this option, it will delete the files Recycle when the free disk space reaches a certain value. Storage Pre Second Reserve the record time before alarm, 0~10 sec. Edit record schedule as needed.
Page 82 Copy the schedule area to another date. Schedule Settings Select all schedule. Clear all schedule. Save the configuration. Note: SD Card or NAS are available. 8.3.3 Snapshot Settings...
Page 83 Table 36. Description of the buttons Parameters Function Introduction Enable Timing Snapshot: Check the checkbox to enable the Timing Snapshot function Interval: Set the snapshots interval, input the number and choose the unit (millisecond, second, minute, hour, day). Save Into Storage: Save the snapshots into SD card or NAS, and choose the file name to add time suffix or overwrite the base file name.
Page 84 Copy the schedule area to another date. Schedule Settings Select all schedule. Clear all schedule. Save the configuration. 8.3.4 Explorer Files will be seen on this page when they are configured to save into SD card or NAS. You can set time schedule every day for recording videos and save video files to your desired location.
Page 85: Event
8.4 Event 8.4.1 Basic Event 8.4.1.1 Motion Detection Settings steps are shown as follows: Step1: Check the checkbox to enable the motion detection. Step2: Check the check box to enable the motion analysis. Step3: Select the detection mode; Step4: Set motion region;...
Page 86 Table 37. Description of the buttons Parameters Function Introduction Check the checkbox to enable Motion Detection function. Enable Detection When Motion Analysis is enabled, the moving region will turn yellow so that the user can know exactly where the motion occurred.
Page 87 Table 38. Description of the buttons Parameters Function Introduction Normal Mode and Advanced Mode are available for the option. Detection Mode When Advanced Mode is selected, users can configure up to 4 detection regions and sensitivity for each detection region. Sensitivity Sensitivity level, 1~10 Onvif Motion...
Page 88 Table 39. Description of the buttons Parameters Function Introduction Copy the schedule area to another date. Select All schedule. Clear All schedule. Save the configuration. [Alarm Action] Step6: Set alarm action;...
Page 89 Table 40. Description of the buttons Parameters Function Introduction Duration: Selected the duration time of alarm. 5s/10s/15s/20s/25s/30s are available. Record Linkage: Save alarm recording files into SD Card or NAS or Upload the recording files via FTP. Number: The number of snapshot, 1~5 are available. Interval: This cannot be edited unless you choose more than 1 to Snapshot Snapshot.
Page 90 8.4.1.2 Audio Alarm Check the check box to enable the Audio Alarm function. Note: Enable the Audio Mic before using Audio Alarm function. [Basic Settings] Table 41. Description of the buttons Parameters Function Introduction Audio Alarm will be triggered when the threshold reaches Alarm Threshold to a certain value from 0 to 100.
Page 91 8.4.1.3 External Input Select the desired External Input and check the Enable External Input check box. [Schedule Setting] Refer to the table [Schedule Settings] of Basic Motion from events for the meaning of the items. [Alarm Setting] Refer to the table [Alarm Action] of Basic Motion from events for the meaning of the items.
Page 92 [Normal Status Settings] Please set the Normal Status firstly, when the Current Status is different with Normal Status, it will lead to the alarm. [Manual External Output] You can set the manual external output. Table 42. Description of the buttons Parameters Function Introduction Manual Output...
Page 93 Table 43. Description of the buttons Parameters Function Introduction Alarm Type Network Disconnected, IP Address Conflict, Record Failed, SD Card Full, SD Card Uninitialized, SD Card Error and No SD Card are available Check the checkbox to enable the alarm type you selected Enable Alarm Check the check box to enable the Alarm.
Page 94 Settings steps are shown as follows: [Detection Settings] Note: General Settings will take effect in all detection regions/lines! Step1: Select detection region and enable region entrance detection Note: If you choose Normal Mode, it supports configuring the detection region for the current area.
Page 95 Table 44. Description of the buttons Parameters Function Introduction Level 1~10 are available, the default level is 5. The higher the Sensitivity sensitivity, the easier it is for moving objects to be recorded in the results. Draw the screen or input pixel number to set the minimum size of the detected object.
Page 96 Table 45. Description of the buttons Parameters Function Introduction Copy the schedule area to another date. Select all schedules. Clear all schedules. Save the configuration. [Alarm Action] Step5: Set alarm action;...
Page 97 Table 46. Description of the buttons Parameters Function Introduction Duration: Selected the duration time of alarm. 5s/10s/15s/20s/25s/30s are available. Record Linkage: Save alarm recording files into SD Card or NAS or Upload the recording files via FTP. Number: The number of snapshot, 1~5 are available. Interval: This cannot be edited unless you choose more than 1 to Snapshot Snapshot.
Page 98 8.4.2.2 Region Exiting Region exiting is to make sure that any person or object won't exit the area that is being monitored. Any exit of people or objects will trigger an alarm. Settings steps are shown as follows: [Detection Settings] Note: General Settings will take effect in all detection regions/lines! Step1: Select detection region and enable region exiting detection;...
Page 99 [General Settings] Step3: Set detecting sensitivity and object size limits;...
Page 100 Table 47. Description of the buttons Parameters Function Introduction Level 1~10 are available, the default level is 5. The higher the Sensitivity sensitivity, the easier it is for moving objects to be recorded in the results. Draw the screen or input pixel number to set the minimum size of the detected object.
Page 101 8.4.2.3 Advanced Motion Detection Different from traditional motion detection, advanced motion detection can filter out “noise” such as lighting changes, natural tree movements, etc. When an object moves in the selected area, it will trigger alarm. Settings steps are shown as follows: Step1: Select Detection Region and enable advanced motion detection;...
Page 102 [General Settings] Step3: Set Ignore Short-Lived Motion time. If you set the time, when the moving duration of an object is within the setting time, the alarm will not be triggered; Step4: Set detecting sensitivity and object size limits; Table 48. Description of the buttons Parameters Function Introduction The alarm will not be triggered when the moving duration of an object...
Page 103 Draw the screen or input pixel number to set the minimum size of the detected object. When the object is smaller than this size, it will Min. Size not be detected. The default minimum size is 3*3. Draw the screen or input pixel number to set the maximum size of the detected object.
Page 104 Settings steps are shown as follows: Step1: Enable Tamper Detection and set detecting sensitivity; [Schedule Settings] Step2: Set detection schedule; Refer to the table [Schedule Settings] for the meanings of the items. [Alarm Action} Step3: Set alarm action; Refer to the table [Alarm Action] for the meanings of the items.
Page 105 8.4.2.5 Line Crossing Line Crossing detection is designed to work in most indoor and outdoor environment. An event will be triggered every time when the camera detects objects crossing a defined virtual line. Settings steps are shown as follows: [Detection Settings] Step1: Select detection line, enable line crossing detection and define its direction;...
Page 106 [General Settings] Step3: Set detecting sensitivity and object size limits;...
Page 107 Table 49. Description of the buttons Parameters Function Introduction Level 1~10 are available, the default level is 5. The higher the Sensitivity sensitivity, the easier it is for moving objects to be recorded in the results. Draw the screen or input pixel number to set the minimum size of Min.
Page 108 Note: • When enabling PTZ Auto Tracking, camera will automatically track objects and trigger an alarm if detecting objects crossing a defined virtual line • If you enable External Output and choose Constant External Output Action Time, when objects cross a defined virtual line, External Output Action alarm time will be always constant till the alarm is released 8.4.2.6 Loitering When objects are loitering in a defined area for a specific period of time, it would trigger an alarm.
Page 109 [General Settings] Step4: Set object size limits;...
Page 110 Table 50. Description of the buttons Parameters Function Introduction Draw the screen or input pixel number to set the minimum size of the detected object. When the object is smaller than this size, it Min. Size will not be detected. The default minimum size is 3*3. Draw the screen or input pixel number to set the maximum size of the detected object.
Page 111 8.4.2.7 Object Left/Removed Object Left can detect and prompt an alarm if an object is left in a pre-defined region. Object Removed can detect and prompt an alarm if an object is removed from a pre-defined region. Settings steps are shown as follows: [Detection Settings] Note: General Settings will take effect in all detection regions/lines! Step1: Select detection region and enable object left/removed detection (Or you can enable both...
Page 112 [General Settings] Step2: Set Min. time, detecting sensitivity and object size limits.
Page 113 Table 51. Description of the buttons Parameters Function Introduction After setting Min. time from 5s to 1800s, any objects are left in the Min. Time selected area or removed from the selected area over the minimum time will trigger the alarm. Level 1~10 are available, the default level is 5.
Page 114 8.4.3 Object Counting 8.4.3.1 People Counting People Counting is able to count how many people enter or exit during the setting period. Settings steps are as shown below: Step1: Select the desired Effective Region and select the desired Line. Step2: Enable the Detection line and configure the Direction. Note: •...
Page 115 Table 52. Description of the buttons Parameters Function Introduction Level 1~10 are available, the default level is 5. The higher the Sensitivity sensitivity, the easier it is for moving objects to be recorded in the results. Draw the screen or input pixel number to set the minimum size of Min.
Page 116 [Schedule Settings] Step4: Set detection schedule; Table 53. Description of the buttons Parameters Function Introduction Copy the schedule area to another date. Select all schedule Clear all schedule.
Page 117 Save the configuration. [Counting Information] Step5: Set counting information; Table 54. Description of the buttons Parameters Function Introduction Count Type Users can choose the information they want to display in Live Video. Set counting OSD. Note: The Total Counting OSD configuration is linked in all detection lines.
Page 118 Set Single Counting. Note: The Total Counting OSD configuration is linked in all detection lines. Show Information: Click to show the information. Single Counting Manual Reset: Reset the counting of each single line. You can choose to reset the statistics report together. Auto Reset: It is used to automatically clear the single counting information.
Page 119 Table. 55 Description of the buttons Parameters Function Introduction Alarm will be triggered when the thresholds reaches to a certain value from 1 to 9999. Total Counting and Single Counting are available. Alarm Thresholds In/Out/Capacity/Sum. Alarm Trigger Note: • For Total Counting, the thresholds are the sum of the total number of 4 detection lines.
Page 120 8.4.3.2 Regional People Counting When enabling Regional People Counting, users can check the real-time number of people and the time of each person's stay in the detection region. Note: • Support up to 4 detection regions for regional people counting. •...
Page 121 Table 56. Description of the buttons Parameters Function Introduction Level 1~10 are available, the default level is 5. The higher the Sensitivity sensitivity, the easier it is for moving objects to be recorded in the results. Draw the screen or input pixel number to set the minimum size of the detected object.
Page 122 Table 57. Description of the button Parameters Function Introduction Alarm will be triggered when the Max./Min. Stay/Max. Length of Stay thresholds reaches to the value. Alarm Trigger Note: The value must be in the range of 1 to 60. This part is the same as the regular alarm settings. You can refer to table [Alarm Action].
Page 123 8.4.3.3 Vehicle Counting Vehicle Counting is able to count how many vehicles enter or exit during the setting period. Settings steps are as shown below: Step1: Set detection line. Step2: Enable Detection and configure the Direction. Note: • Crossing along the direction of the arrow will record as “In”, opposite is “Out”. •...
Page 124 Table 58. Description of the buttons Parameters Function Introduction Level 1~10 are available, the default level is 5. The higher the Sensitivity sensitivity, the easier it is for moving objects to be recorded in the results. Draw the screen or input pixel number to set the minimum size of the detected object.
Page 125 Set Single Counting. Note: The Total Counting OSD configuration is linked in all detection lines. Show Information: Click to show the information. Single Counting Manual Reset: Reset the counting of each single line. You can choose to reset the statistics report together. Auto Reset: It is used to automatically clear the single counting information.
Page 126 Table 60. Description of the buttons Parameters Function Introduction Alarm will be triggered when the Max./Min. Stay/Max. Length of Stay thresholds reaches to the value. Alarm Trigger Note: The value must be in the range of 1 to 60. This part is same as the regular alarm settings. You can refer to table [Alarm Action] Note:...
Page 127 Step3: For people counting, select Statistics Type including In, Out and Sum. For regional people counting, select Length of Stay including All, More Then and Less Then and set the time of more then/less then. Note: For regional people counting, check the check box to search the report of regions as needed.
Page 128 Regional People Counting-Statistics Report (Line Chart) Regional People Counting-Statistics Report (Bar Chart)
Page 129 Vehicle Counting- Statistic Report (Line Chart) Vehicle Counting- Statistic Report (Bar Chart) Step6: Click "Download" button to download the screenshot of the statistical report chart.
Page 130 Step7: Click "Export" button to pop up the Export window as shown below, and you can choose File Format to export the report to local. For people counting Statistics Report, you can check the check box to export the report of different lines as needed. People Counting-Export Regional People Counting-Export Vehicle Counting- Export...
Page 131 Step8: Click "Auto Export" button to pop up the Statistics Report Settings as shown below: People Counting-Auto Export  Check the check box to enable the auto export of people counting, and then select the lines as needed.  Day: User can choose Everyday to export daily reports, while choosing others to export reports on a specific day of the week- ...
Page 132  Export Time Range:  Destination: Set the Destination path of the automatically exported report. The report can be exported to FTP/ Email/Storage automatically as the form of an Excel spreadsheet according to the day, time and export time range you set. Then click “Save”. Note: If the current Statistics Report is generated, it will be saved as a CSV form.
Page 133  Set Length of Stay.  Time: User can choose the time of day to export the Statistics Report automatically, click the calendar icon to pop up the following Quick Selection-...
Page 134  Export Time Range:  Destination: Set the destination path of the automatically exported report. The report can be exported to FTP/ Email/Storage automatically as the form of an Excel spreadsheet according to the day, time and export time range you set. Then click “Save”. Note: If the current Statistics Report is generated, it will be saved as a .csv form.
Page 135 8.4.4.1 General Settings steps are as shown below: Step1: Enable Face Detection; [Basic Settings] Step2: Set Min. Object Size; Step3: Set Detection Region, you can drag the detection region to adjust the size. Only faces in this region will be detected; Step4: If required, you can set Shield Region within the Detection Region.
Page 136 [Schedule Settings] Step5: Set detection schedule.
Page 137 Table 61. Description of the buttons Parameters Function Introduction Copy the schedule area to another date. Select all schedule Clear all schedule. Save the configuration. [Alarm Action] Step6: Set alarm action...
Page 138 Table 62. Description of the buttons Parameters Function Introduction Duration: Select the duration time of alarm. 5s/10s/15s/20s/25s/30s are available. Record Linkage: Save alarm recording files into SD Card or NAS or Upload the recording files via FTP. Number: The number of snapshot, 1~5 are available. Interval: This cannot be edited unless you choose more than 1 to Snapshot Snapshot.
Page 139 8.4.4.2 Advanced 8.4.4.3 [Face Capture Settings] Here you can make configuration for face capture snapshot. Table 64. Description of the buttons Parameters Function Introduction Quality Priority, Timeliness Priority are available. Capture Mode Quality Priority: In this mode, it will push a face screenshot of best quality when the face is detected.
Page 140 Save the configuration. Camera will detect faces in Live View according to the region and conditions you set. It will display the face screenshot with the ID on the left side of Live View. 8.4.4.4 [Attribute Recognition Settings] Here you can enable Attribute Recognition and configure the attributes you want to detect. Table 65.
Page 141 Users can choose the attributes as needed. All: Select or deselect all attributes in one click. Age: Recognize the age according the face, the types including Child (Age 0-17 ), Adult (Age 18-59), Elderly (Age more than 59). Gender: Recognize the gender according to the face, the types Attribute including Male and Female.
Page 142 Note: To enable Face Privacy Mode, video parameters should be: • H.265 video codec (all streams). • Primary Stream: 1080P@25fps. • Secondary Stream: 704*576@25fps. • Tertiary Stream: Disabled. • Face Capture/Face Detection Message Post/Attribute Recognition are not available in Face Privacy Mode.
Page 143: Chapter 9. Ptz
Chapter 9. PTZ 9.1 Basic [Basic]...
Page 144 Table 67. Description of the buttons Parameters Function Introduction If you enabled Preset Freezing, the live view of preset position will be showed directly instead of showing both the Preset moving path to the position and the live view. It can also reduce the use of bandwidth in the digital network system.
Page 145 [PTZ OSD] Table 68. Description of the buttons Parameters Function Introduction Zoom Status 2s/ 5s/ 10s/Always Open/ Always Close are available. 2s/ 5s/ 10s/Always Open/ Always Close are available. Pan & Tilt Status 2s/ 5s/ 10s/Always Open/ Always Close are available. Preset Status Patrol Status Always Open/ Always Close are available.
Page 146 [Others] Table 69. Description of the buttons Parameters Function Introduction If the camera stops working for a longer time than predefined, the position of i t will be recorded. And it will Power Off resume to the position after going back to the normal work Memory from power off.
Page 147: Auto Home
9.2 Auto Home Auto Home allows the PTZ camera to return to a predefined Home Position automatically after a period of latency time. Check the checkbox to enable the Auto Home mode. Table 70. Description of the buttons Parameters Function Introduction Enable Enable/disable the auto home function.
Page 148: Ptz Limits
9.3 PTZ Limits The PTZ camera can be programmed to move within the configurable PTZ Limits (Left/Right). Step1: Check the checkbox to enable the PTZ Limit function. Step2: Choose the limit mode as Manual limit or Scanning limit. • Manual Limit: When Manual limit stops are set, you can operate the PTZ control panel manually only in the limited surveillance area.
Page 149: Initial Position
9.4 Initial Position You can configure the Initial Position for PTZ cameras as a zero point. Step1: Click the PTZ control buttons as the Initial Position of the PTZ bullet, you can also call a defined preset and set it as the Initial Position. Step2: Click Set to save the position as the Initial Position.
Page 150: Privacy Mask
9.5 Privacy Mask Privacy mask enables to cover certain areas on the live video to prevent certain spots in the surveillance area from being viewed and recorded. The mask area does not move as the lens moves. [Privacy Mask] You can select the color to use for the cover certain areas on the live video. Note: Up to 24 mask areas and 4 mosaic areas are supported.
Page 151 Set the value of Active Zoom Ratio according to your need, Active Zoom and then the mask will only appear when the zoom ratio is Ratio greater than the predefined value Save the configuration. [Mosaic type of Privacy Mask] You can select the color type and mosaic type to cover certain areas on the live video. The mosaic type can maintain the continuity of the picture and improve the visual effect.
Page 152: Schedule Tasks
Change the color of Mask area, there are eight colors available: White, Black, Blue, Yellow, Green, Brown, Red and Violet Operation Delete the privacy mask area Save the configuration. 9.6 Schedule Tasks You can configure the PTZ camera to perform a certain action automatically in a user-defined time period.
Page 153: Auto Tracking
9.7 Auto Tracking PTZ series cameras support to track the moving objects automatically after you configure this function. Note: In non-associated conditions, the priority for Auto Tracking is: VCA Event > Auto Tracking > Motion Detection. Settings steps are shown as follows: Step1: Check the check box to enable Auto Tracking;...
Page 154: Config Clear
Step6: Set Tracking Zoom Ratio including Auto Mode and Customize. The camera will automatically adjust tracking zoom ratio when Auto Mode is chosen. When Customize is chosen, user needs to set the tracking zoom ratio first by adjusting zoom button, then camera will automatically track the moving objects according to customized tracking zoom ratio and the object's proportion in the picture at the moment.
Page 155: Status
9.9 RS485 Here you can clear configure RS485 serial port to control the PTZ of Speed Dome. Protocol, Baudrate, Data Bit, Stop Bit, Parity, Flow Control, PTZ Address should be exactly the same as those of the control device. 9.10 Status Here you can see the status information for PTZ camera, including temperature and fan status.
Page 156: Chapter 10.System
Chapter 10.System Here you can configure System Setting, Security, Logs and Maintenance. 10.1 System Setting Here you can check System information and Date & Time. System Info 10.1.1 All information about the hardware and software of the camera can be checked on this page. Table 74.
Page 157 The number of Alarm Input interface. Alarm Input The number of Alarm Output interface. Alarm Output Uptime The elapsed time since the last restarted of the device. Save the configuration. Date and Time 10.1.2 Table 75. Description of the buttons Parameters Function Introduction Current System...
Page 158: Security
Synchronize Mode: NTP server, Manual and Synchronize with computer time are optional. NTP server: Input the address of NTP server. NTP Sync: Regularly update your time according to the interval time. Manual: Set the system time manually. Synchronize with computer time: Synchronize the time with your computer.
Page 159 Table 76. Description of the buttons Parameters Function Introduction Allow anonymous viewing: Click on the check box to allow anonymous Manage Privilege access to any visitor, who does not have an account. Click “Edit” button to set three security questions for your camera. In case that you forget the password, you can click “Forget Password”...
Page 160 Table 77. Description of the buttons Parameters Function Introduction Click “Add” button, it will display Account Management page. You can add an account to the camera by entering Admin Password, User Level, User Name, New Password, Confirm, and edit user privilege by clicking on the desired check boxes.
Page 161 Save the configuration. Online User 10.2.2 Here real-time status of user logging in camera will be shown. Table 78. Description of the buttons Parameters Function Introduction Refresh Click to get latest status of user accessing to camera. Record serial number of user logging in camera. Note: •...
Page 162 Access List 10.2.3 Table 79. Description of the buttons Parameters Function Introduction Max. Number of Connection: Select the maximum number of concurrent General Settings streaming. Options include Number Limit- 1~10. Access List Enable Access List Filtering: Able to access or restrict access for some IP address.
Page 163 Security Service 10.2.4 Table 80. Description of the buttons Parameters Function Introduction Secure Shell (SSH) has many functions: it can replace SSH Settings Telnet and also provides a secure channel for FTP, POP, even for PPP. Save the configuration.
Page 164 Watermark 10.2.5 Watermarking is an effective method to protect information security, realizing anti-counterfeiting traceability and copyright protection. The Network camera supports Watermark function to ensure information security. About 10.2.6 User can view some open source software licenses about the camera by clicking the View Licenses button.
Page 165: Logs
10.3 Logs Logs 10.3.1 The logs contain the information about the time and IP that has accessed the camera through web. Table 81. Description of the buttons Parameters Function Introduction There are five main log types: All Type, Event, Main Type Operation, Information, Exception and Smart.
Page 166 Save the configuration. Remote Logs 10.3.2...
Page 167: Maintenance
10.4 Maintenance Here you can configure System Maintenance and Auto Reboot. System Maintenance 10.4.1 Table 82. Description of the buttons Parameters Function Introduction Software Version: The software version of the camera. Local Upgrade: Click the “Browse” button and select the upgrading file, then click the “Upgrade”...
Page 168 Reset: Click “Reset” button to reset the camera to factory default settings. Keep the IP Configuration: Check this option to keep the IP configuration when resetting the camera. Keep the User information: Check this option to keep the user information when resetting the camera. Export Config File: Click this button and a window will pop up as shown below: You need to enter and confirm password again, then click save...
Page 169 Auto Reboot 10.4.2 Set the date and time to enable Auto Reboot function, the camera will reboot automatically according to the customized time in case that camera overload after running a long time.
Page 170: After-Sales Services
Appendix After-sales Services For the high-definition network series camera produced in our company, we promise one-year warranty. During the product warranty period, the company provides free maintenance services, but in case of the following circumstances, the material cost and labor cost shall be charged as appropriate: 1.
Page 171: Lightning Protection And Surge Protection
Lightning Protection and Surge Protection Lightning and surge protection shall be considered for outdoor cameras. On the premise of ensuring electrical safety, the following lightning protection measures can be taken: 1. The signal transmission line must be kept at least 50 meters away from the high-voltage equipment or high-voltage cable;...
Page 173: Disposal Of Products/Components After End-Of-Life
After end-of-life of the Matrix products, if you are unable to dispose-off the products or unable to locate e-waste recyclers, you may return the products to Matrix Return Material Authorization (RMA) department.
Page 174 E-Waste Management and Handling Rules E-waste is a popular, informal name for electronic products nearing the end of their useful life. E- wastes are considered dangerous, as certain components of some electronic products contain materials that are hazardous, depending on their condition and density. The hazardous content of these materials pose a threat to human health and environment.
Page 175 E-Waste Management Plan M/s. MATRIX COMSEC PVT LTD has partnered with E-Waste Recyclers India (EWRI) to comply with the new India E-Waste management and handling rules in providing drop-of centers and environmentally sound management of end of life electronics.
Page 176 Collection Centers: Toll-Free State/ City Location Logistic Address Number Profession Rangpuri, Milakpur Kohi Delhi Rangpuri Rangpuri, Rangpuri, New Delhi - 1800-102-5679 Logistics 110037 Profession 295, LIG Colony, Sector 31, Gurugram Gurugram 1800-102-5679 Gurugram, Haryana - 122022 Logistics Profession Sardar Patel Nagar, Dhanbad, Jharkhand Dhanbad 1800-102-5679...
Page 177 Profession 27,Sakthi Nagar Phase-II, Sennerkuppa Chennai Sennerkuppam, Near Bisleri 1800-102-5679 Logistics Water Plant, Chennai - 600056 Profession A-81, 200 ft. By Pass, Heerapura, Rajasthan Jaipur 1800-102-5679 Jaipur, Rajasthan - 302021 Logistics Profession Bokaro Odisha Cuttack, Odisha, India 1800-102-5679 Logistics Profession HN-34, Kundil Nagar Basistha Guwahati Kundil...
Page 178 MATRIX COMSEC Head Office: 394-GIDC, Makarpura, Vadodara – 390010, India. Phone:(+91)18002587747 E-mail:Tech.Support@MatrixComsec.com www.matrixvideosurveillance.com...

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