Resolving Issues With The Intel Compute Card; Resolving Issues With The Smart Ops Pc Module; Resolving Issues With Software; Referring To The Smart Knowledge Base For Additional Troubleshooting Information - Smart Technologies SMART Board SBID-7275-V2 Installation And Maintenance Manual

Chapter 6 Troubleshooting

Resolving issues with the Intel Compute Card

For information on resolving issues with the Intel Compute Card, including the drivers, see
Troubleshooting Windows 10 on Intel Compute Card.
Resolving issues with the SMART OPS PC module
Symptom
The SMART OPS PC module isn't
working as expected.

Resolving issues with software

For information on resolving issues with SMART software, see the following pages in the Support section
of the SMART website:
Troubleshooting SMART Notebook 18
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Troubleshooting Lumio
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Troubleshooting SMART Meeting Pro
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Troubleshooting SMART TeamWorks
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Troubleshooting SMART Ink 5
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Troubleshooting SMART Product Drivers 12
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Referring to the SMART knowledge base for
additional troubleshooting information
Refer to the SMART knowledge base for additional troubleshooting information:
community.smarttech.com/s/topic/0TO0P00000010RIWAY/7000-series

Contacting your reseller for additional support

If an issue you're experiencing with the display persists or isn't covered in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the display or the appliance (if one is installed).
smarttech.com/kb/171164
Troubleshooting steps
See the SMART OPS PC modules user guide (smarttech.com/kb/171747).
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