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8. Product Registration
8.1 First Time User? Register for an Account
If this is your first myenergi device your installer will talk you through the
following simple steps to get your account up and running.
Step 1:
Download the myenergi app
Android users can download the myenergi app on Google Play
Apple users can download the myenergi app in the App Store
1.
Open the app and click, 'Register for an account'.
2. Enter an email address and create a password, when prompted.
3. Select your contact preferences then click 'next'.
4. Check the email you registered with for a verification code.
5. Enter the code into the app, where requested and press 'next'
Step 2:
Set your location and add your first device
1.
In the app click the green '+' symbol to add your first location.
2. When asked if you have a 'hub' select, 'No' as this is your first device which already has a built-in virtual hub
(vHub).
3. Enter the 'Reg S/N' and 'Reg code' (These can be found in your zappi device settings; menu > Information
> Page 2.).
4. Once complete, your device will now display in your myenergi account and app.
Step 3:
Customer Details
1.
Visit
myaccount.myenergi.com
2. Log in with the same credentials used to register for the app.
3. Click on 'My Dashboard'.
4. In the section titled 'Finish setting up your account', click 'Add account details'.
5. Click 'Edit personal info' and complete the form with the required information.
6. Click, 'Submit'.
Congratulations! You're all set. You can now use the myenergi app and myaccount to monitor your energy
consumption in real time, wherever you are in the world.
8.2
Existing Users
Already have a myenergi device and registered account?
1.
Your installer will pair your new device to your existing system.
2. You will see your new device is automatically added to your myenergi account and app.
from a web browser.
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