Related Manuals for zappi ZAPPI-2H07UW-G
Summary of Contents for zappi ZAPPI-2H07UW-G
- Page 1 EV charge point User Manual MODELS: ZAPPI-2H07UW-G ZAPPI-2H22UW-G ZAPPI-2H07UB-G ZAPPI-2H22TW-G ZAPPI-2H07TW-G ZAPPI-2H22UB-G ZAPPI-2H07TB-G ZAPPI-2H22TB-G Rev 1.6 March 2023 - ENGLISH...
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Page 2: Table Of Contents
Contents Introduction ....................................5 Safety ......................................5 Disposal ......................................5 Copyright ...................................... 5 Overview ....................................... 6 Overview Diagram ..................................6 Box Contents....................................8 WiFi Set-up ....................................8 Product Registration ................................10 First Time User? Register for an Account ......................... 10 Existing Users .................................... - Page 3 Appendix A ......................................34 Electric Vehicles (Smart Charge Points) Regulations 2021..................34 Purpose of the Regulations ..............................34 What’s changed with zappi..............................34 Randomised Delay: How it works ............................34 Smart Scheduling: How it works ............................35 Defaulting to ‘ECO+’ Mode ..............................36 Charging Logs ...................................
- Page 4 To ensure all our zappis are compliant by the date the regulations come into force we will be taking a phased approach with the implementation of certain features. For information on how these new regulations may affect you and your myenergi zappi please read the appended information at the back of this manual.
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Page 5: Introduction
1. Introduction Thank you for choosing zappi. Of course, we think you have made an excellent choice and are sure you will be incredibly happy with the features, benefits, and quality of your myenergi product. These instructions will help you to familiarise yourself with the zappi. By reading the instructions, you will be sure to get the maximum benefit from your 'eco-smart' device. -
Page 6: Overview
This is what we call 'self-consumption'. zappi is a Mode 3 charging station, compatible with all electric vehicles that comply with EN 62196 and EN 61851-1 plug-in electric vehicle standards. -
Page 8: Box Contents
If WiFi was not available during your installation, your installer may have skipped this step. As soon as you have WiFi availability you can connect by following the steps below. It is important to connect your zappi to the internet to install the latest firmware and receive any future firmware updates. - Page 9 NOTICE In most cases you should leave the “Show IP Settings” option unticked. However, if you want to give your zappi a fixed IP address then tick the “Show IP Settings” box and fill in the extra information required. NOTICE Please be patient.
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Page 10: Product Registration
2. When asked if you have a ‘hub’ select, ‘No’ as this is your first device which already has a built-in virtual hub (vHub). 3. Enter the ‘Reg S/N’ and ‘Reg code’ (These can be found in your zappi device settings; menu > Information > Page 2.). -
Page 11: Operation
Charging Connection When cable not in use, the charging cable should be unplugged and Point (untethered units) stored in a cool dry place. RGB Indicator Visual Indicator that changes colour dependant on the zappi's charging state. (See 9.2 for key) -
Page 12: Rgb Indicator Key
These icons indicate that the import limiting is active (house), Demand Side Response (~) or the eSense input is live (e) zappi Icon If you see wavy lines above the zappi icon, the unit is thermally limiting! The output power is temporarily reduced. -
Page 13: Status Screens
Enough surplus is available and zappi is about to charge the EV. A timer is decremented and can be set in the charge settings (ECO+ mode only). 9.4.4 Waiting for EV zappi is waiting for the EV to respond; the EV is not ready to accept charge. - Page 14 The charging session has been delayed by the EV because a scheduled charge has been set in the vehicle. 9.4.6 Paused zappi is paused for a few seconds in order to limit the start/stop frequency during ECO+ mode charging. 9.4.7 Charging The EV is charging.
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Page 15: Charging Modes
(Please note: The EV charging standard does not support charging below 1.4kW) Example: when zappi is set to a Min Green Level of 100% you will need in excess of around 1.4kW of surplus energy available to start the charge. -
Page 16: Manual Boost
(just like FAST mode), until a set amount of energy has been stored in the EV's battery. After which, zappi will revert to ECO or ECO+ mode. This function is useful if you arrive home with an almost flat battery and would like to charge the vehicle immediately to ensure there is enough charge for a short trip if needed. -
Page 17: Activating Smart Boost
SMART BOOST is shown. The SMART BOOST icon will show including the target time and the pre-set energy amount. zappi will then test the EV for a few seconds, to determine the maximum charge rate. The boost will start at the latest possible time to achieve the set energy amount, if the current charge session has already accumulated enough energy, the boost will not be required and so will not operate. -
Page 18: Boost Timer
13. Boost Timer zappi When using ECO or ECO+ charge modes, can be programmed to 'boost' the current charge at certain times. When boosting, the charge rate is set to maximum (just like FAST mode), regardless of the amount of available surplus power. -
Page 19: Lock Function
14. Lock Function zappi can be locked from unauthorised operation. The Lock Function requires a PIN number to be entered before zappi the unit can be operated and/or a charge is allowed. The main display can also be hidden when is locked. -
Page 20: Configuration Settings
15.1 Time & Date The date and time are used for the Boost Timer and the savings calculations and therefore should be set correctly. zappi zappi In the event of a power-cut, and providing the has a connection to the internet the will update the time and date automatically once the power is restored. -
Page 21: Advanced Settings
Note: In most installations the Phase Return setting should be left as “N” for Neutral zappi includes built in 6mA DC residual current protection (RDC-DD in accordance with EN 62955). An additional upstream Type A RCD or RCBO is required 16.2 Device Limit... -
Page 22: Supply Grid - Network Settings
12kW (52A). The user wants to charge in FAST mode. Without the Grid Limit set, the total consumption would exceed the allowed import current and trip the supply or blow a fuse. However, with a Grid zappi Limit setting of 60A, would temporarily limit the charging current to 8A (about 1.8kW) and the... -
Page 23: Export Margin
17.4 Export Margin zappi This sets a minimum level of export power which is maintained when is charging in ECO or ECO+ modes. Export Margin would normally be set to 0W (zero Watts) so that all available surplus will be used to charge the vehicle. -
Page 24: Ct Detect Protection
17.6 CT Detect Protection zappi When using a wired CT for the Grid current reading, can also monitor the CT to make sure that it is still zappi connected. This is important when using the Grid Limit (or “Load Curtailment”) function in the and is a required by some distribution companies. -
Page 25: Preconditioning
To avoid draining the battery to precondition the car, the power needed is provided from the electricity supply. -
Page 26: Esense
The eSense input must be wired to a circuit which is live or an external volt free contact which closes during the economy tariff times for this to function. zappi 2. It can be used to limit the output or stop the charge –... -
Page 27: Myenergi App
Screen 1, above, shows eddi as the highest priority and libbi as the lowest priority. So, eddi will receive any surplus energy first, followed by zappi and lastly followed by libbi. As libbi is below both zappi and eddi, libbi can supply energy to them both (depending on the settings you have selected for your zappi and eddi devices). - Page 28 This means eddi will receive any surplus energy first before it is offered to the zappi and lastly it will be given to the libbi, providing eddi and zappi aren’t in requirement of it.
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Page 29: Troubleshooting
Grid Sensor incorrectly Check the grid sensor is connected to a • • charge does not installed CT terminal in the zappi or any CT start, the display is Faulty Grid Sensor • input in the harvi always showing No signal from harvi (if •... -
Page 30: Fault Codes
(untethered units only). is twisted or pulled from the socket. Push the plug fully into the zappi to release the plug, then press and hold the button to reset the unit. -
Page 31: Warranty
EV, or the charge has been stopped by a timer in the If any of the above faults persist then stop using zappi and contact your supplier or myenergi Technical Support. 23. Warranty Full details of the myenergi product warranty are available on our web site or by using this QR code. -
Page 32: Technical Specifications
LVD 2014/35/EU, EMC 2014/30/EU, EN 62196-2:2017, ROHS 2011/65/EU, CE Certified, EN 61851-1:2019* zappi complies fully with EN 61851-1:2019 with the exception of Clause 8.4 in order to meet the requirements of BS 7671:2018 Amendment 1:2020 which requires the protective earth conductor to be switched in order to provide protection against a damaged PEN conductor in a TN-C-S earthed electrical system. -
Page 33: Max Transmitted Power
Electricity Safety, Quality, and Continuity Regulations 2002 and BS 8300:2009+A1:2010. Technical Support If you experience any issues with your zappi post installation, please contact our Technical Support Team by scanning the QR Code below. Please contact us directly for the quickest solution. -
Page 34: Electric Vehicles (Smart Charge Points) Regulations 2021
1.3.1 Delay Status You will be able to see if your charger is in a state of delay at any time as it will be displayed on both the zappi screen and in the myenergi app. Page 34 of 41... -
Page 35: Smart Scheduling: How It Works
1.3.2 Overriding the delay To override the delay simply press the ‘+’ button on the zappi or press the ‘charge now’ button displayed in the pop-up message within the myenergi app. If the delay is overridden your charge will start/stop immediately. -
Page 36: Defaulting To 'Eco+' Mode
Defaulting to ‘ECO+’ Mode As mentioned in section 1.2 if your zappi meets the Smart Regulation parameters it will default to ECO+ mode upon first start-up. This can be changed to ECO+ or FAST mode at any time by the customer. See Charging Modes section of the User Manual for further information on modes. -
Page 37: Electric Vehicles (Smart Charge Points) Regulations 2021
Automatic Firmware Checking – zappi will regularly check for new software and will automatically display a message on your zappi screen to let you know in the myenergi app when updates are available. Tamper Detection – We have added built-in tamper detection to alert you if anyone has removed the front cover of your zappi. -
Page 38: Automatic Firmware Checking
Firmware updates can only be delayed up to 3 times. Tamper Detection A tamper detection feature has been added to our zappi devices. This ensures that any time the cover is removed from your zappi you will be alerted that it has been tampered with. AES Encryption To protect your data from eavesdroppers zappi uses Advanced Encryption Standard (AES) to securely communicate throughout your home and across the internet. - Page 39 only turn off encrypted communication locally between devices. Communication externally across the internet will still use encryption. Installer Requirements It is the responsibility of the installer to ensure they are compliant with Electric Vehicles (Smart Charge Points) Regulations 2021. This includes, but is not limited to: Installing only compliant charge points in private installs from and including 30 December 2022.
- Page 40 Vulnerability Disclosure Policy Our Vulnerability Disclosure Policy can be found here: https://myenergi.com/vulnerability-disclosure-policy/ Cyber Security Guidance Guidance on Cyber Security can be found here: https://support.myenergi.com/hc/en-gb/articles/11387108470417 Product Support Policy Our Product Support Policy can be found here: https://myenergi.com/product-support-policy/ Page 40 of 41...
- Page 41 myenergi Designed and manufactured in the UK by myenergi Ltd, Pioneer Business Park, Faraday Way, Stallingborough, Grimsby, DN41 8FF T: +44 (0)333 300 1303 E: sales@myenergi.com W: myenergi.com Page 41 of 41...