Table of Contents
Advertisement
Verify Internet connectivity through the SonicPoint ACe
1 Connect a client device to the SonicPoint ACe by
selecting the appropriate access point name (SSID).
2 Ensure that the client device is not connected to any
other network connections (wired LAN, 3G/4G WWAN).
3 In a browser, enter "https://www.SonicWall.com/" in
the address bar and press Enter. The SonicWall website
should display. If you are unable to browse to a website,
refer to Troubleshooting tips.
Troubleshooting tips
When the SonicPoint ACe is correctly connected to a SonicWall
network security appliance, the two units perform an
encrypted exchange, and an entry for the SonicPoint ACe is
automatically created in the SonicPointNs table on the
SonicPoint > SonicPoints page in SonicOS.
If the entry does not appear in the table within 5 minutes of
connecting the SonicPoint ACe:
• Make sure the SonicPoint ACe is connected to an
interface that is configured as part of a wireless zone.
Either the default WLAN zone or a custom zone with
type set to "wireless" is required.
26
SonicWall SonicPoint ACe Getting Started Guide
• Ensure that the SonicPoint ACe is properly connected
by Ethernet cable to an 802.3at compliant PoE device or
to the supplied power adaptor.
• If an 802.3at compliant PoE injector is being used, verify
that the SonicPoint ACe is connected to the PoE port
labeled Data and Power Out.
If the SonicPoint ACe has an entry in the table, but reboots
frequently or seems non‐functional:
• Verify that your PoE switch/injector is 802.3at
compliant and rated to deliver 25 watts of power to
each PoE port. 802.3af compliant PoE devices do not
provide sufficient power to properly run current
generation 802.11 devices. An 802.3at compliant switch
or PoE injector is required to power the SonicWall
SonicPoint ACe over Ethernet.
• Click Synchronize SonicPoints on the SonicPoint >
SonicPoints page to force SonicOS to download a new
SonicPoint firmware image from the SonicWall back‐
end server.
Advertisement
Table of Contents
