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Troubleshooting
8.2
Command not confirmed
If at least one receiver does not confirm a command, the
system LED (H) lights up red at the end of the failed trans-
mission process. The failed transmission may be caused
by radio interference (see „12 General information about
radio operation" on page 61). This may be caused be
the following:
•
Receiver cannot be reached.
•
Receiver is unable to execute the command (load
failure, mechanical blockade, etc.).
•
Receiver is defective.
8.3
Duty cycle
The duty cycle is a legally regulated limit of the transmis-
sion time of devices in the 868 MHz range. The aim of
this regulation is to safeguard the operation of all devices
working in the 868 MHz range. In the 868 MHz frequency
range we use, the maximum transmission time of any de-
vice is 1% of an hour (i.e. 36 seconds in an hour). Devices
must cease transmission when they reach the 1% limit
until this time restriction comes to an end. Homematic IP
devices are designed and produced with 100% conform-
ity to this regulation.
During normal operation, the duty cycle is not usually
reached. However, repeated and radio-intensive teach-
in processes mean that it may be reached in isolated in-
stances during start-up or initial installation of a system.
If the duty cycle is exceeded, this is indicated by one long
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