Kraus PU-20 Installation Manual

TROUBLE - SHOOTING
If you have followed the instructions carefully
and your faucet still does not work properly, take
the following corrective steps
PROBLEM CAUSE ACTION
Drain is Washers
Check washers
leaking may be to make
compromised sure they
or installed are installed
incorrectly correctly and
not cracked
KRAUS LIFETIME LIMITED WARRANTY
Kraus products are manufactured and tested to
the highest quality standards by Kraus USA Inc.
("Kraus").
Kraus extends this warranty to the original
purchaser for personal household use of the
"Bathroom Accessories" in their original
location. The warranty is non-transferable.
Kraus warrants the structure and finish of the
product (Bathroom Accessories) to be free from
defects in material and workmanship under normal
usage for a period of one (1) year. The warranty
commences from the initial date of purchase by
the owner or trade professional, from an
authorized Kraus dealer, through the lifetime of
the original owner or end-user.
Any product reported to the authorized dealer or
to Kraus as being defective within the warranty
period will be repaired or replaced with a product
of equal value at the option of Kraus. This
warranty extends to the original owner or
end-user, and is not transferable to a subsequent
owner.
RESTRICTIONS
This warranty does not cover antediluvian,
discontinued, or display products, whether such
items are purchased at discount outlets,
unauthorized dealers, and/or sold
on clearance.
This warranty does not cover instances of
negligence, misuse, abuse, improper installation,
carelessness, accident, hard water or mineral
deposits, exposure to corrosive materials,
misapplication, damages caused by improper
maintenance, alteration of the product, or failure
to follow care or installation instructions enclosed
with your product. Avoid using abrasive cleaners
such as powders, bleach, ammonia, alcohol, or
chlorine. Avoid using abrasive pads, steel wool, or
wire brushes, as these will damage and wear
down the finish.
This warranty does not apply to Products that
have not been installed or operated
in accordance with instructions supplied
by Kraus and all applicable rules,
regulations, and legislation pertaining
to such installations.
This warranty does not apply unless the Kraus
product is installed by a fully insured and licensed
trade professional. Kraus insists that such
professionals have experience
in the installation of bathroom and kitchen
manufactured goods.
This warranty does not cover labor charges or
costs of removal and reinstallation of said product.
This warranty does not allow recovery of incidental
or consequential damages such as loss of use,
delay, property damage, or other consequential
damages, and Kraus accepts no liability for such
damages.
This warranty does not cover Marine or Outdoor
Installation.
Except as otherwise provided above, Kraus
makes no warranties, expressed or implied,
including warranties of merchantability and fitness
for a particular purpose, or compliance with any
code.
Shipping charges will be covered for the first (1)
year of the warranted replacement part or product
(HI, AK, and Puerto Rico shipping charges may
apply). International shipping fees are not
included.
COMMERCIAL WARRANTY
Kraus extends the above warranty for a period of
one (1) year to purchasers of products for
industrial, commercial and business use.
All incidental or consequential damages are
specifically excluded. No additional warranties,
express or implied are given, including but not
limited to, any implied warranty of merchantability
or fitness for a particular purpose.
Some states do not allow the exclusion
or limitation of incidental or consequential
damages, or limitations on how long an implied
warranty lasts, so the above limitations or
exclusions may not apply
to you.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
If you are a homeowner please contact Kraus
Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade
professional please contact a Kraus Pro
Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an Authorized Partner please contact
a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
In requesting warranty service, please be ready to
provide:
1. Proof of purchase.
2. A description of the problem.
POP-UP DRAIN
PU-20
Thank You
For Purchasing Kraus
We would like to take this opportunity to thank
you for your business with Kraus USA. It is our
sincere hope that you are completely satisfied
with your experience. We welcome any
questions or comments you may have,
and will be glad to assist you in the future.
For more information about Kraus products,
please visit our website at:
www.kraususa.com
Please register your new Kraus product at the
following web address in order to activate the
warranty and receive the full benefit of customer
support:
www.kraususa.com/registration
Sincerely,
Kraus Customer Service
Prior to Installation:
Make sure you have all necessary parts by
checking the diagram and parts list.
If any part is missing or damaged, please contact
Kraus Customer Service at 800-775-0703 for
a replacement.