Arjo Voyager Duo Technical Manual
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Arjo Voyager Duo Technical Manual

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TECHNICAL MANUAL
Voyager Duo
V5 Duo
001-19521-EN Rev 7 • 06/2019

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  • Page 1 TECHNICAL MANUAL Voyager Duo V5 Duo 001-19521-EN Rev 7 • 06/2019...
  • Page 2 © Arjo 2019. As our policy is one of continuous improvement, we reserve the right to modify designs without prior notice. The content of this publication may not be copied either whole or in part without the consent of Arjo.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ........................3 General Information ........................4 Introduction ..........................4 How to use this Manual......................4 Equipment Identification .......................4 Safety Instructions ........................5 Instructions and Warnings ......................5 General ..........................5 Shock Prevention .........................5 Fire and Explosion Prevention .....................5 Safe Working Load ......................5 Part Designation .........................6 Lift Cassette and Charger Station ....................6...

  • Page 4: General Information

    Refer to this manual as required. If anything is not completely allow you to take advantage of the understood, please contact Arjo for more details. Failure to many characteristics of your Arjo comply with warnings in this manual may result in injury.

  • Page 5: Safety Instructions

    Safe Working Load safety checkpoints performed as instructed in the “Maintenance” section of the Instruction for The Voyager Duo / V5 Duo has been designed with Use. two settings with regards to the safe working load: •...

  • Page 6: Part Designation

    Part Designation Part Designation Lift Cassette and Charger Station Legend 1) Ceiling lift unit 2) Emergency lowering mechanism 3) Allen key 4) Side panel 5) Rail 6) Charging station 7) Travel direction arrows 8) Strap 9) Spreader bar 10) Up button 11) Down button 12) Red emergency pull cord 13) Reset switch plastic insert...

  • Page 7: Hand Control

    • The red light flashes when a service inspection is required. Hand control The Voyager Duo / V5 Duo hand control comes only in the wired model. Universal Chargers The Voyager Duo / V5 Duo comes equipped with a universal charging system that can be customized to fit the AC voltage outlets where they are sold ...

  • Page 8: Maintenance And Service

    Required Maintenance The Voyager Duo / V5 Duo is equipped with an electronic monitor that will cause a red light to flash when a maintenance inspection is necessary. Once this red light begins to flash, please contact Arjo if you need any assistance with performing the necessary maintenance inspection requirements.
  • Page 9 Maintenance and Service Battery Replacement Removing the batteries:  Push up on the battery.  Slide the battery slightly to the left.  Slide the battery outwards, and carefully disconnect the wires. Fig. 4 Maintenance and Service...
  • Page 10 Maintenance and Service Battery Replacement Replacing the batteries:  Pass the battery wires behind the plastic column located within the battery compartment.  Reconnect the battery wires black to black, red to red. CAUTION: Ensure the correct polarity when reconnecting the batteries NOTE: Make sure to correctly fit the batteries back into their...
  • Page 11 Maintenance and Service Battery Replacement Final steps:  Hook the side panels back onto the main shell of the unit’s housing.  Close the side panels completely.  Push up on the plastic insert switch to turn the unit back on. Fig.

  • Page 12: Strap Replacement

    Maintenance and Service Strap Replacement Disconnecting the spreader bar from the strap:  Gently pull the red cord to turn off the unit.  Remove the split ring from the spreader bar clevis pin.  Slide the clevis out from the spreader bar connector. Note: Reinstall the clevis pin and split ring back into the now detached spreader bar connector.
  • Page 13 Maintenance and Service Strap Replacement Removing the batteries and handset plug:  Open and unhook the side panels.  Push down slightly on the battery.  Slide the battery outwards.  Carefully disconnect the wires.  Unplug the handset jack from its socket located on the plastic housing, unravel the cable from the strain relief and unclip the handset cable from the plastic housing.
  • Page 14 Maintenance and Service Strap Replacement Removing the top plastic housing:  Remove the screws that secure the top plastic housing.  Unplug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 37 step 3 for location). Remove screws with a Torx T20 screwdriver Fig.
  • Page 15 Maintenance and Service Strap Replacement Removing the strap:  Remove the strap inlet.  Unlock the transmission from the drum by restraining the drum with one hand and turning the shaft counter-clockwise.  Completely unwind the strap and remove it from the drum. ...
  • Page 16 Maintenance and Service Strap Replacement Installing the new strap - For lifts with limit plates (200.14070):  Thread the strap onto the drum, stitching side up, securing it with the strap retaining bolt. Wind up the strap manually until it is nearly completely wound on the drum. ...
  • Page 17 Maintenance and Service Strap Replacement Installing the new strap - For lifts with upper limit switch kits (700-14075):  Thread the strap onto the drum, stitching side up, securing it with the strap retaining bolt. Wind up the strap manually until it is nearly completely wound on the drum. ...
  • Page 18 Maintenance and Service Strap Replacement Reinstalling the top plastic housing:  Plug in the membrane for the alternative up/down switches located on the unit, as well as for the SWL key membrane, if applicable (see Fig. 37 step 3 for location). ...
  • Page 19 Maintenance and Service Strap Replacement Reinstalling the handset:  Reconnect the handset jack back in its socket on the unit’s frame.  Thread the cable through the various points in the strain-relief.  Secure the handset cable by clipping it to the unit’s plastic housing. Fig.
  • Page 20 Maintenance and Service Strap Replacement Reinstalling the batteries:  Reconnect the batteries wires for the batteries that was previously removed.  Reinsert the batteries back into the lift. NOTE: Make sure to correctly fit CAUTION: Ensure the correct batteries back into their polarity when reconnecting the...
  • Page 21 Maintenance and Service Strap Replacement Final steps:  Hook the panel onto the ceiling lift main shell.  Close the side panel completely.  Reinstall the spreader bar by sliding the clevis pin back into the connector.  Install the split ring on the clevis pin. ...

  • Page 22: Handset Replacement

    Maintenance and Service Handset Replacement Accessing the battery:  Turn unit off.  Open and unhook the side panel opposite to the emergency system access labels  Push up on the battery.  Slide the battery slightly to the left. ...
  • Page 23 Maintenance and Service Handset Replacement Accessing the handset jack:  Unplug the handset jack from its socket located on the plastic housing, unravel the cable from the strain relief.  Unclip the handset cable from the plastic housing. Fig. 18 Maintenance and Service...
  • Page 24 Maintenance and Service Installing the new handset:  Reconnect the handset jack to the socket located on the plastic housing.  Thread the cable through the various points in the strain-relief.  Secure the handset cable by clipping it to the unit’s plastic housing. ...

  • Page 25: Main Circuit Board Replacement

    Maintenance and Service Main Circuit Board Replacement Main Circuit Board Replacement Initial preparations:  Follow the initial steps as explained in Fig. 3 Fig. 4. and Fig. 7  Unplug the handset jack from its socket located on the plastic housing, unravel the cable from the strain relief and unclip the handset cable from the plastic housing.
  • Page 26 Maintenance and Service Main Circuit Board Replacement Removing the plastic housing:  Remove the screws that secure the housing parts together.  Unplug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 37). Unscrew with Torx T20 Fig.
  • Page 27 Maintenance and Service Main Circuit Board Replacement Removing the circuit board:  Unplug the main circuit board connector and two wires (orange/red-white) going to the emergency switch.  Unplug the battery wire harness (orange/red-white), as well as the handset connector extension. ...
  • Page 28 Maintenance and Service Main Circuit Board Replacement Installing the new circuit board:  Make sure that the plastic insert switch as well as the circuit support are placed between the new circuit and the frame. Replace the bolts.  Reconnect the battery wire harness (orange/red-white) to the emergency switch, as well as the handset connector extension to the new circuit board.
  • Page 29 Maintenance and Service Main Circuit Board Replacement Reinstalling the top plastic housing:  Plug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 37).  Reposition the handset extension cable socket in its slot on the plastic housing. ...
  • Page 30 Maintenance and Service Main Circuit Board Replacement Final steps:  Slide the clevis pin into the spreader bar connector and the looped end of the strap.  Install the split ring on the clevis pin.  Reinstall the handset (see Fig. 19). ...

  • Page 31: High Limit Switch Replacement

    Maintenance and Service High Limit Switch Replacement Accessing the limit switch:  Turn unit off and follow the initial steps found in Fig. 7 to disconnect the spreader bar, and Fig. 8 to remove the batteries and the handset.  Remove the screws that secure the top plastic housing.
  • Page 32 Maintenance and Service High Limit Switch Replacement Removing the limit switch - For lifts with limit plates (200.14070):  Select the two high limit wires from the main circuit harness (both are blue) and with a extractor tool, disconnect them from main circuit connector. ...
  • Page 33 Maintenance and Service High Limit Switch Replacement Reinstalling the high limit switch:  Reinsert the high limit switch wires into the main circuit harness, passing them first through the opening in the frame.  Fasten the high limit switch to the frame and reinstall the limit switch plate. ...
  • Page 34 Maintenance and Service High Limit Switch Replacement Removing the limit switch - For lifts with upper limit switch kits (700-14075):  Select the two high limit wires from the main circuit harness (both are blue) and with a extractor tool, disconnect them from main circuit connector. ...
  • Page 35 Maintenance and Service High Limit Switch Replacement Reinstalling the high limit switch:  Reinsert the high limit switch wires into the main circuit harness, passing them first through the rectagular opening in the frame.  Route the wires within the upper limit kit wire guides and snap the new switch into place. ...
  • Page 36 Maintenance and Service High Limit Switch Replacement Installing the strap inlet:  Replace the screws that attach the strap inlet to the frame.  Be sure to snap the battery wires into the clips located underneath the strap inlet. Install screws with a Torx T-20 screwdriver Fig.
  • Page 37 Maintenance and Service High Limit Switch Replacement Reinstalling the top plastic housing:  Plug in the main circuit connector  Plug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 37). ...

  • Page 38: Horizontal Motor Replacement

    Maintenance and Service Horizontal Motor Replacement Accessing the motor:  Turn unit off and follow the steps explained in Fig. 7, and Fig. 8.  Remove the screws that secure the top plastic housing.  Unplug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig.
  • Page 39 Maintenance and Service Horizontal Motor Replacement Removing the motor:  Remove the two screws located in the corners of the motor support.  Use a 8 mm wrench as a lever to push out the gear from the motor shaft. ...
  • Page 40 Maintenance and Service Horizontal Motor Replacement Reinstalling the new motor:  Replace the three screws that secure the motor to the motor support plate.  Replace the gear fully on the motor shaft.  Install and tighten the two screws located in the corners of the motor support. ...

  • Page 41: 200 Kg (440 Lb) Safe Working Load (Swl) Key Installation

    Maintenance and Service 200 kg (440 lb) Safe Working Load (SWL) Key Installation Applying the label:  Turn unit off and follow the steps found in Fig. 7, Fig. 8 and Fig. 9.  With a screwdriver, pierce the SWL label already applied on the ceiling lift main shell. ...
  • Page 42 Maintenance and Service Connecting the 200 kg (440 lb) Safe Working Load key:  Plug in the membrane for the alternative up/down switches located on the unit.  Plug in the connector for the SWL key. Fig. 37 Maintenance and Service...
  • Page 43 Maintenance and Service Final steps:  Reposition the handset extension cable socket within its slot on the plastic housing.  Reconnect the handset jack back into its socket on the unit’s plastic housing (see Fig. 14).  Replace the top plastic cover and secure it with the plastic screws. ...

  • Page 44: 200 Kg (440 Lb) Safe Working Load (Swl) Key Removal

    Maintenance and Service 200 kg (440 lb) Safe Working Load (SWL) Key Removal Applying the label:  Turn the unit off and follow steps from Fig. 7, Fig. 8 and Fig. 9.  Disconnect the 200 kg (440lb) SWL key (see Fig. 39). ...

  • Page 45: Care And Maintenance

    WARNING: Safety related maintenance and authorized service must be carried out by qualified personnel, fully trained in servicing procedures by Arjo, and equipped with proper tools. Failure to meet these requirements could result in personal injuries and/or unsafe equipment.

  • Page 46: Inspections By An Authorized Service Technician

    Care and Maintenance Inspections by an Authorized Service Technician FREQUENCY Every Every Every Every Before four Inspections for spreader bar year two years Initially every months months and slings or 2500 or 5000 or 500 or 1000 cycles cycles cycles cycles Inspect all sling parts (attachments, fabric, stitch areas and strap) for signs...

  • Page 47: Cleaning

    Inspect track end stoppers. Required SWL (safe working load) test for tracks Note: If the product does not work as intended, immediately contact your local Arjo representative for support. WARNING: Always reinstall the rail end stoppers (if removed) after servicing. Cleaning To clean the the lift enclosure, wipe it down with a damp cloth using warm water and a disinfectant cleaner.

  • Page 48: Strap Inspection

    If the strap is damaged or shows signs of wear or discoloration, the acceptable load on the strap before rupture can drop rapidly and present a danger for the resident or caregiver. Arjo Loose threads in recommends a thorough inspection of the straps every 2 months...

  • Page 49: Handling And Storage

    If you store or ship the lift, ensure that the power (green light) is turned off beforehand. NOTE: Even if the lift is not used, Arjo recommends charging the batteries at least every two weeks. This will prevent premature aging of batteries.

  • Page 50: Troubleshooting

    Care and Maintenance Troubleshooting PROBLEM TO CHECK The red “service” light is on and flashing. • A maintenance inspection must be performed. See the Programming KWIKtrak Track Lifts (001-14154-EN) to reset the unit after the inspection has been performed. The red light is solid. •...
  • Page 51 If, after testing all of the above, the ceiling lift will not operate,  • contact Arjo’s customer services department. When you press the button to return the • Verify that the contact blades of the cassette are intact and mak- ceiling lift to its charger (four-way motor ing a good contact with the clip on charging station.

  • Page 52: Labels On The Lift

    Labels on the Lift Labels on the Lift 1) Maximum capacity 2) Date of manufacture, serial number, product code and manufacturer identification 3) Product name 4) Travel direction indicators 5) Emergency lowering system access identification 6) Emergency stop identification 7) Charger information Labels on the Lift...

  • Page 53: Technical Specifications

    WARNING: Wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, walkie-talkies, etc. can affect the Voyager Duo unit and should be kept at least 2.3 m away from it. Cables from potentially strong sources of electromagnetic fields should not be placed near the unit.

  • Page 54: Lift Dimensions

    Technical Specifications Lift Dimensions Fig. 44 Technical Specifications...

  • Page 55: Electromagnetic Compatibility

    The Voyager Duo / V5 Duo is intended for use in the electromagnetic environment indicated below. The customer or the user of the Voyager Duo / V5 Duo should assure that it is used in such an environment. Emissions test...

  • Page 56: Electromagnetic Immunity

    Electromagnetic Immunity - For all Equipment and Systems The Voyager Duo / V5 Duo is intended for use in electromagnetic environment specified below. The customer or the user of the Voyager Duo / V5 Duo should assure that it is used in such an environment. Electromagnetic...
  • Page 57 To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the Voyager Duo / V5 Duo is used exceeds the applicable RF compliance level above, the Voyager Duo / V5 Duo should be observed to verify normal operation.
  • Page 58 Voyager Duo / V5 Duo. The Voyager Duo / V5 Duo is intended for use in electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the Voyager Duo / V5 Duo can help prevent electromagnetic...
  • Page 59 Intentionally left blank...
  • Page 60 At Arjo, we are committed to improving the everyday lives of people affected by reduced mobility and age-related health challenges. With products and solutions that ensure ergonomic patient handling, personal hygiene, disinfection, diagnostics, and the effective prevention of pressure ulcers and venous thromboembolism, we help professionals across care environments to continually raise...

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