Call Transfer - Consult; Call Transfer - To Voicemail; Call Waiting; Cancel Call Waiting Per Call - Polycom IP330 User Manual

Call Transfer – Consult
Allow incoming calls to be transferred to another line with consultation with the receiving party.
Using the Feature
Activate: Using the Soft Keys
1. During the call, press the
2. Enter the transfer
3. When the second party picks up you may consult with them.
4. Press the TRANS
5. Press the
CANCEL
Call Transfer – To Voicemail
Allow incoming calls to be transferred to any user's voicemail.
Using the Feature
To Transfer a call directly to voicemail
1. During the call, press the
2. Dial *55
3. Follow the

Call Waiting

This feature enables a user to answer a call when engaged in another call. When a second call is received while a user
is engaged in a call, the user is informed via a call waiting tone.
Using the Feature
Retrieving the Second Call
1. Press the
LINE BUTTON
Getting Back to the First Call
1. Press the LINE BUTTON

Cancel Call Waiting Per Call

Allows users to turn off call waiting on a call-by-call basis.
Using the Feature
1.
GO OFF HOOK.
2. Press *70. You will hear a stutter dial tone then a normal dial tone.
3. Dial the NUMBER
Zayo Managed Services
TRANS
with the KEYPAD.
NUMBER
soft key to transfer the call.
soft key to return to the first caller without transferring the call.
TRANS
IVR instructions.
of the incoming call.
for the first call.
of the party you wish to call.
Polycom IP 330 User Guide
soft key. This will place the caller on hold and provide dial tone.
soft key. This will place the caller on hold and provide dial tone.
Polycom IP 330 User Guide
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