Basic Call Handling; Getting Started - Mitel 6930 Quick User Manual

Quick User Guide
QUICK REFERENCE GUIDE
Mitel MiVoice 6930 IP Phone

Getting started

Softkeys
Five state-sensitive
softkeys
Contacts
Displays
a list of your
contacts
Call History
Displays a list of
missed, outgoing
and received
calls as well as
My Mobile and
Missed calls
Voicemail
Provides
access to
your voicemail
service
Settings
Provides
services and
options that
allow you to
customize
your phone
Navigation/Select
Volume
Multi-directional navigation
Adjusts the
keys are used to navigate
volume of
through phone menu.
the ringer,
Press the center button to
handset,
select menu options and
speaker,
perform various actions
and headset
On the Home screen,
the left and right navigation
keys can be used to access
the additional pages of
programmable keys
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Programmable Keys
Up to 72 programmable keys,
a maximum of 12 programmable keys
Goodbye
per page
Ends active calls
and used for
exiting menus
Redial
Displays Call
History with a list
of outgoing calls
Hold
Places an active
call on hold or
resumes a call
from hold
Mute
Mutes/unmutes
all outgoing audio
on headset,
handset or
speaker
Speaker/Headset
Toggles the phone's audio between speaker
and headset. If you are using a DHSG/EHS
headset, ensure that the headset jack adapter is
removed from the headset port. See the Mitel MiVoice
6930 IP Phone Installation Guide for more details
Warning!
The headset port is for headset use only.
Plugging any other devices into this port
may cause damage to the phone and will
void your warranty.

Basic call handling

Making a call
1. Lift the handset or press the
dial the number.
2. Press the Line programmable key and dial
the number.
Ending a call
Place the handset back in its cradle, press the End Call softkey, or press the
key.
Answering a call
Lift the handset or press the
Redialing
Press the Redial softkey once or the
displayed on the Home screen
or
Press the key once to access the Call History application with a list of recently
dialed numbers. Use the up and down navigation keys to scroll through the entries and
either press the Select button or Dial softkey to redial the selected number.
Muting
Press the key while on an active call to mute the microphone for your handset,
headset, or speaker. Press the
Holding and resuming
1. To place an active call on hold, press the
respective Line key.
2. To resume the call, press the
Note: For details on all the available features and options, refer to the Mitel MiVoice 6930 IP Phone
User Guide.
key, and
key for handsfree operation.
key twice to call the last dialed number as
key again to unmute the audio.
key. A (hold) icon flashes on the
key again or press the respective Line key