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MiVoice Business 5300 Guide
BASIC CALL HANDLING
MAKING A CALL
1.
Lift the handset or press the speaker/headset
key for handsfree.
2.
At the dial tone, dial 9 and then enter the
number you wish to call.
Note: For an emergency call, you do not need to
grab a line, just dial 911. Dialing 9911 will also
work.
ENDING A CALL
Place the handset on its cradle or press the cancel
key.
REDIAL
1.
Lift the handset (optional).
2.
Press the Redial key. The last number dialed
appears in the display.
3.
Do one of the following:
a.
Press Dial to dial this number
b.
Press Redial to scroll the list of
previously-dialed numbers and then
press Dial when the desired number is
displayed.
ANSWERING THE INCOMING CALL
•
Lift the handset for handset operation.
•
For speakerphone operation, press the
Speaker/Headset key.
•
For headset operation, press the
Speaker/Headset key or the answer button on
your headset.
PLACING A CALL ON HOLD
To place a call on Hold (while on an active call):
1.
Press the Hold key. Your applicable line key
flashes the hold icon indicating the call is on
hold.
2.
To retrieve a call on hold, press the flashing
line key.
MUTING THE MICROPHONE
Press the mute key to mute the microphone on the
handset, headset, or speakerphone. When you use
the mute key on your phone, you cannot be heard
on an active call or on a conference.
Press the key again to unmute the audio.
Calling & Programming
TRANSFERRING A CALL
1.
Ensure you are on active call with the party you
wish to transfer.
2.
Press the Transfer softkey. The active call is
placed on hold.
Enter the transfer recipient's ten-digit number or
3.
extension.
4.
Hang up the handset to complete an
unattended call transfer OR Wait for an
answer, consult, and then hang up the handset
to complete an attended transfer.
CREATING A MULTI-PARTY CONFERENCE CALL
1.
Ensure you are on active call with one of the
parties with whom you wish to create a
conference.
2.
Press the Transfer key. The active call is placed
on hold.
Enter the conference target's number.
3.
4.
Wait for an answer, consult, and then press the
Transfer key to create the three-way conference
call.
5.
Repeat steps 2 to 4 to add an additional party to
the conference.
RETRIEVE A MESSAGE
1.
Press the Message hard key. It flashes when a
message is waiting.
2.
Follow the prompts to retrieve your message.
6
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