Longshine 15IW Series User Manual

15” all-in-one true flat touch screen pos system

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15IW Series
USER MANUAL
15" All-in-One True Flat Touch Screen POS System
Version: 1.0
Date: 06. May. 2022
I

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Summary of Contents for Longshine 15IW Series

  • Page 1 15IW Series USER MANUAL 15” All-in-One True Flat Touch Screen POS System Version: 1.0 Date: 06. May. 2022...
  • Page 2: Table Of Contents

    Table of Contents Table of Contents ............................II Item Checklist ..........................1 Standard Items ........................1 1-2 Optional Items ..........................1 Identifying Components ........................3 Front View & Rear View ......................3 Dimension ..........................4 I/O View ........................... 5 System Assembly & Disassembly ....................6 Replace the storage .......................
  • Page 3 TXE Driver ..........................30 A-3-1 TXE patch Driver ......................32 USB 3.0 Driver ........................34 LAN Driver ..........................37 Audio Driver .......................... 39 DPTF Driver ........................... 40 APPENDIX B: Copyright and Trademark .................... 41 Copyright ............................41 Trademark Recognition ........................41 Disclaimer ............................
  • Page 4: Item Checklist

    1. Item Checklist 1-1 Standard Items B. Power adapter A. System C. Power Cord D. USER Manual / Driver CD...
  • Page 5: Optional Items

    1-2 Optional Items A.MSR B. Multi-function module C. 2nd Display with back mount bracket D. Customer Display with back mount bracket E. Wall Mount kit (Device side) F. Wall Mount kit (Wall side)
  • Page 6: Identifying Components

    2. Identifying Components Front View & Rear View Number Description Power LED Power Button Speaker Wall mount MSR Cover Touch screen Swing arm base Cable cover I/O Cable Cover Neck Cover...
  • Page 7: Dimension

    Dimension...
  • Page 8: I/O View

    I/O View Number Description 2.5”storage door COM3~6 Mic in USB x 2 (USB2.0) Line out RJ-45 LAN USB x 4 (USB3.0) COM1~2 HDMI DC 12V out DC 12V in...
  • Page 9: System Assembly & Disassembly

    3. System Assembly & Disassembly Replace the storage Remove the 2.5”storage cover retaining the screw and pull the drive out. Remove the screws (x4) that fix the 2.5”storage drive as shown in the picture.
  • Page 10: Peripherals Installation

    4. Peripherals Installation Install the MSR/Multi-function module MSR or Multi-function module is installed on the right side of the system. Please make sure the unit is turned off before starting the installation. Remove the dummy cover first. Connect the MSR cable (x1) to the connector on the system side.
  • Page 11: Install The Customer Display

    Install the Customer Display Remove the 4 screws from back cover first and remove the swing arm. Fasten the screws (x4) to secure the customers display to the system, plug the USB Cable Into the USB connector on the system board.
  • Page 12 Fasten the screws (x4) to secure the swing arm to the back cover.
  • Page 13: Install The 2 Nd Display

    Install the 2 Display Remove the 4 screws from back cover first and remove the swing arm. Fasten the screws (x4) to secure the 2 display to the system, plug the display and DC Cable Into the VGA connector and 12V DC-IN connector on the system board.
  • Page 14 Fasten the screws (x4) to secure the swing arm to the back cover.
  • Page 15: How To Activate The 2 Nd Display Under Windows

    ate the 2 nd display Under Windows How to activ 4-3-1 Make sure to connect the 2 display cable and begin the installation after your  system has booted. The Setup program requires about one minute for the installation. If you turn the ...
  • Page 16 2. Click the Control Panel to change the setting and customize the functionality of the system. 3. Click the Appearance and Personalization to enter the menu.
  • Page 17 4. Select Display from the menu and the display properties windows appears. 5. Arrange the monitors displayed in the order they are actually used. 6. Remember to click Apply before exiting the menu.
  • Page 18: Install The Wall Mount Kit

    7. Click Keep Changes and then click OK to save the setting. Install the Wall Mount Kit The wall mount come with the following parts: First attach the four mounting clips using the 4 mm screws as shown in the picture. Next attach the mounting bracket to the wall or other surface using at least four of the bracket mounting holes.
  • Page 19 3. Next step is to route any cables you need to go to the system as required. Cables can also be routed down as well. You can remove the system on and off the wall mount bracket as needed to route the cables.
  • Page 20: Specification

    5. Specification...
  • Page 21: Configuration

    6. Configuration 6-1 Motherboard Layout 6-1-1 15IW Connectors & Functions Rear IO interfaces...
  • Page 22 COM1_SET& COM2_SET The motherboard provides COM1_SET&COM2_SET two 2*3Pin(pitch:2.00mm), different voltage values of COM1&COM2, Pin1 can be selected by jumper as required Pin 1 COMX 1-2(Default) COMX_SET1 +12V Warning! Improper voltage value adjustment might cause damage on the device.
  • Page 23: Connector Pin Definition

    6-1-2 Connector Pin Definition This section describes the connectors pins. DC 12V Input Connector Pin Description Signal DC 12V Input Connector Pin Description Signal +12V...
  • Page 24: Sata Connector Pin Description

    SATA Connector Pin Description Signal Signal SATA_RX- SATA_TX+ SATA_RX+ SATA_TX- COM Connector Pin Description Signal Signal DCD* SOUT *It could be supplied with power with 5V or 12V via Jumper setting DC 12V Output Connector Pin Description Signal +12V...
  • Page 25: Vga Connector Pin Description

    VGA Connector Pin Description Signal Signal Signal Green DDC DAT Blue Horizontal Sync Vertical Sync DDC CLK LAN Connector Pin Description Signal Signal TXA+ TXC- TXA- TXB- TXB+ TXD+ TXC+ TXD-...
  • Page 26: Usb 3.0 Connector Pin Description

    USB 3.0 Connector Pin Description Signal Signal USB Vcc StdA_SSRX- USB - StdA_SSRX+ USB + StdA_SSTX- StdA_SSTX+ Parallel Connector Pin Description Signal Signal Signal Strob# Acknowledge# Data 0 Busy Data 1 Paper Empty# Data 2 Printer Select Data 3 Auto Form Feed# Data 4 Error# Data 5...
  • Page 27: Appendix A: Driver Installation

    APPENDIX A: Driver Installation Chipset Device Driver Verify you are logged in with an account that has Administrative Priviliges. If you are logged in as a Guest or Standard User, Windows will not permit you to install the driver. 1. You will next be prompted to accept the software license agreement. Read the contents and then if you agree, click "Accept"...
  • Page 28 2. You will see a window similar to the screenshot below. Click "Install" to proceed. 3. The installer will copy all selected components to your computer. After the installer has completed, you will see a window similar to the screenshot below.
  • Page 29: Vga Driver

    VGA Driver The first dialog of the installation user interface will appear. By default, a checkbox is selected to automatically run WinSAT and enable the Windows Aero desktop theme (if supported). Deselect the checkbox if this support should be turned off. 1.
  • Page 30 2. Review the Readme File information and click "Next" to proceed. 3. You will see a window similar to the screenshot below, click "Install" to proceed.
  • Page 31 4. You will see a window similar to the screenshot below, click "Install" to proceed. 5. When the "Setup Progress" is complete, click "Next" to proceed.
  • Page 32 6. When the "Setup is Complete" screen appears, click "Finish" to complete the installation and restart your computer.
  • Page 33: Txe Driver

    TXE Driver Verify you are logged in with an account that has Administrative Priviliges. If you are logged in as a Guest or Standard User, Windows will not permit you to install the driver. 1. You will next be prompted to accept the software license agreement. Read the contents and then if you agree, select the checkbox and click "Next"...
  • Page 34 2. You will next be prompted to confirm the installation. Read the contents and then click "Next" to proceed. 3. You will see a window similar to the screenshot below, select "Install this driver software anyway" to proceed.
  • Page 35: A-3-1 Txe Patch Driver

    4. After the installer has completed, you will see a window similar to the screenshot below. Click "Finish" to complete the installation and restart your computer. A-3-1 TXE patch Driver 1. Double click the “kmdf-1.11-Win-6.1-x64.msu”,the Install dialog will appear. Click "Yes"...
  • Page 36 2. You will see a window similar to the screenshot below. 3. Lastly, the “Installation Complete” screen appears, so click “Restart Now” to restart your computer.
  • Page 37: Usb 3.0 Driver

    USB 3.0 Driver Verify you are logged in with an account that has Administrative Priviliges. Double click the “Setup.exe” from this directory, the Install dialog will appear. Click “Next” to continue. 1. Read License Agreement and click “Yes” to proceed.
  • Page 38 2. Review Readme File Information and click “Next” to proceed. 3. When the “Setup Progress” is complete click “Next” to proceed.
  • Page 39 4. Lastly, the “Setup Complete” screen appears so click “Finish” to restart your computer.
  • Page 40: Lan Driver

    LAN Driver Verify you are logged in with an account that has Administrative Priviliges. Double click the “Setup.exe” from this directory, the Install dialog will appear. Click “Next” to continue. 1. You will see a window similar to the screenshot below, click "Install" to proceed.
  • Page 41 2. The installer will copy all selected components to your computer. After the installer has completed, you will see a window similar to the screenshot below. Click "Finish" to complete the installation..
  • Page 42: Audio Driver

    Audio Driver Verify you are logged in with an account that has Administrative Priviliges. Double click the “Setup.exe” from this directory,the Install dialog will appear. Click “Next” to continue. 1. When the “Setup Progress” is complete click “Finish” to restart you computer.
  • Page 43: Dptf Driver

    DPTF Driver (Intel Dynamic Tuning Driver for Windows 11 (Version 21H2 or later), 10 (Version 1809 or later)) If you are Verify you are logged in with an account that has Administrative Priviliges. logged in as a Guest or Standard User, Windows will not permit you to install the driver.
  • Page 44: Appendix B: Copyright And Trademark

    APPENDIX B: Copyright and Trademark Copyright This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without written consent of the author. Trademark Recognition All product names used in this manual are the properties of their respective owners and are acknowledged.
  • Page 45: Revision History

    case the user may be required to take adequate measures. Revision History Revision Date Description V1.4 Oct, 2021 Release Warranty Limits Warranty terminates automatically when any person other than the authorized technicians opens the machine. The user should consult his/her dealer for the problem happening. Warranty voids if the user does not follow the instructions in application of this merchandise.
  • Page 46: Legislation And Weee Symbol

    protection against harmful interference when the device is operated in a commercial environment. This device generates, uses and can radiate frequency energy and, if not installed and used in accordance with this manual, may cause harmful interference to radiocommu nications. Operation of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

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