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Longshine COBRA15 User Manual

15" all-in-one true flat touch screen pos system
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Fanless True Flat High Performance
COBRA15
USER MANUAL
15"All-in-One True Flat Touch Screen POS System
Version: 1.0
Date: Dec 26, 2012

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Summary of Contents for Longshine COBRA15

  • Page 1 Fanless True Flat High Performance COBRA15 USER MANUAL 15”All-in-One True Flat Touch Screen POS System Version: 1.0 Date: Dec 26, 2012...
  • Page 2 COBRA15 About this Manual Thank you for purchasing LONGSHINE COBRA15 All-in-One system. This terminal offers all the enhanced features and is easy to connect to various optional devices for optimal performance. This user manual describes how you can setup and connect your terminal.

  • Page 3: Declaration Of Conformity

    COBRA15 Federal Communications Commission (FCC) Declaration of Conformity This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesirable operation.
  • Page 4 COBRA15 BEFORE YOU PROCEED  Read the safety notices and the User Manual carefully before using the product.  Keep the box and packaging in case the product needs to be shipped in the future.  Follow the product and warning label instructions.
  • Page 5 COBRA15 ! OPERATING INSTRUCTIONS  Keep the User Manual for future reference.  Follow the product label instructions.  Lay this terminal Upside down on a stable safe surface when installing. Heavy objects placed on the product can cause damage or obstruct proper ventilation.

  • Page 6: Table Of Contents

    1.1 How to use this manual....................7 1.2 A Visual tour of COBRA15................... 8 1.2a What comes with COBRA15 ................12 1.2b Dimensions of COBRA15 and its optional peripherals ........15 1.3 Features of COBRA15 ....................17 1.4 IO Interface ......................18 2.

  • Page 7: Introduction

    1.1 How to use this manual This manual contains all the information needed for setting up a COBRA15. In addition, you can also consult the manual for the instructions to assemble / to service the terminal and to install the optional peripherals.

  • Page 8: A Visual Tour Of Cobra15

    COBRA15 1.2 A Visual tour of COBRA15 Before you start, please take a few moments to become familiar with COBRA15 Terminal. Elegant, Solid, Fashionable and Compact Design Item No Description Touch screen Removable Hard drive Extraction slot POWER LED Base / Stand Optional devices Version: 1.0...
  • Page 9 COBRA15 Item No Description Function cover Optional VFD ,7” and 10” Secondary Display cover MSR & RFID cover Speaker holes (speaker Optional) Switch cover VESA hole cover for 15”Secondary Display Cable cover Version: 1.0...
  • Page 10 COBRA15 “Very Easy Maintenance” Please follow the instructions to reach all inner components: Step 2: Please remove cable cover by Step 1: Please position the terminal as shown below sliding it downwards. on a working table with “soft protective pad”.
  • Page 11 COBRA15 Step 5: Please unplug and remove the hard Step 6: The back cover can now be removed. disk. Only authorized system engineers are advised to disassemble the device. Please be aware that unauthorized modifications will void your warranty. You are advised to contact your authorized supplier for technical support.

  • Page 12: What Comes With Cobra15

    COBRA15 1.2a What comes with COBRA15 Please check if your packaging contains below listed items before setting up your COBRA15. If any of the items is missing or damaged, please contact your supplier immediately.  Main system with hidden power adapter in the stand.
  • Page 13 COBRA15 COBRA15 with second 15” LCD monitor COBRA15 with i-Button reader COBRA15 with ADDIMAT reader COBRA15 with 2D Image scanner COBRA15 with Fingerprint reader Version: 1.0...
  • Page 14 COBRA15 COBRA15 with VFD customer display Version: 1.0...

  • Page 15: Dimensions Of Cobra15 And Its Optional Peripherals

    COBRA15 1.2b Dimensions of COBRA15 and its optional peripherals 15” COBRA15 dimensions: 15” COBRA15 with MSR+RFID integrated: 15” COBRA15 with VFD customer display 15” COBRA15 with 15” second LCD monitor integrated: integrated: Version: 1.0...
  • Page 16 COBRA15 15” COBRA15 with ADDIMAT/i-Button/ 15” COBRA15 with second 10” LCD monitor Fingerprint/ 2D image scanner integrated: and 7” 4-Line customer display integrated: Version: 1.0...

  • Page 17: Features Of Cobra15

    COBRA15 features a highly durable, rigorously tested design that is reliable and dependable in rugged environments.  Environment protection Environmental friendly, RoHS compliant product.  High Stability COBRA15 has a longer overall system MTBF to provide a higher stability during operation. Version: 1.0...

  • Page 18: Io Interface

    COBRA15 1.4 IO Interface IO interface is located at the bottom of the display. To clearly see IO interface you must remove the cable cover. Chart of the connector panel: Item No Description Power DC-IN 12V PS/2 Keyboard / Mice Output 4 USB 2.0 Port...

  • Page 19: Hardware Setup

    USB devices when the power is still on. 5. Do not insert or remove any devices or components from COBRA15 while the power is still on. 6. Please make sure that flat touch screen will be well protected by soft pad on working table.

  • Page 20: General Information

    Incorrect power voltage setting can cause damage on device and terminal. Step 1: Please switch on COBRA15; BIOS message appears on the screen and the memory count begins. After the memory test, the message “Press DEL to run setup” will appear on the screen.
  • Page 21 COBRA15 Step 2: Select “Serial Port Power Control Configuration” from the Tab “Advanced”. Step 3: Please check with your device provider for correct voltage on accessory and select correct power voltage for the accessory. Please NOTE that the default voltage is 0V.
  • Page 22 COBRA15 Step 4: Please press “ESC” on the keyboard to go back to main screen of BIOS and select ”Save Change and Reset” from the Tab”Save & Exit”. Please select “Yes” to exit BIOS. Version: 1.0...

  • Page 23: Cash Drawer Power Voltage

    COBRA15 2.2.2 Cash drawer power voltage Step 1: Please switch on COBRA15; BIOS message appears on the screen and the memory count begins. After the memory test, the message “Press DEL to run setup” will appear on the screen. Step 2: Please select “Cash drawer VC Control” from the Tab “Advanced”.
  • Page 24 COBRA15 Step 3: Please check with your Cash Drawer provider for the correct voltage on Cash Drawer and select correct power voltage for Cash Drawer. Please NOTE that the default voltage for Cash drawer port is +24V. Version: 1.0...
  • Page 25 COBRA15 Step 4: Please press “ESC” on the keyboard to go back to main screen of BIOS and select “Save Change and Reset” from the Tab ”Save & Exit”. Please select “Yes” to exit BIOS. Version: 1.0...

  • Page 26: Hardware Assembly

    COBRA15 2.3 Hardware assembly Please make sure that the system power is turned off and the power supply is disconnected when making any hardware changes to COBRA15. 2.3.1 HDD + SSD Step 1: Please remove the HDD Step 2: Please pull out and retrieve screw.
  • Page 27 COBRA15 Step 8: Please tighten the circled Step 7: Please push in HDD or SSD into the terminal screw to complete the installation. where indicated below. Version: 1.0...

  • Page 28: Memory

    COBRA15 2.3.2 Memory Step 1: Please remove four screws indicated Step 2: Please see below where RAM below to expose memory module. module can be reached for replacement. NOTE: The memory is located in the upper portion of MB.(When replacing the memory module,...
  • Page 29 COBRA15 Please follow the instructions below to change memory on COBRA15. 1. Make sure that the terminal and all other peripherals which are connected to the terminal have been powered down and unplugged. 2. Disconnect all power cords and cables.
  • Page 30 COBRA15 7. Push down the module until the clips at each end of the socket lock into position. You will hear a distinctive click, indicating the module is correctly locked into position. Clip Clip Version: 1.0...
  • Page 31 COBRA15 2.3.3 Mini-PCI-E m-SATA SSD Step 1: Please position the terminal as shown below Step 2: Please remove cable cover by on a working table with “soft protective pad”. sliding it downwards. Push Push Step 4: Please disconnect and remove all the...
  • Page 32 COBRA15 Step 5: Please unplug and remove the Step 6: The back cover can now be removed. hard disk. Step 7: Mini PCI-E Connecter can then be found where circled. Version: 1.0...
  • Page 33 COBRA15 Step 8: Connect Pin Head and push header directly into Mini PCI-E Connecter. Step 9: Please reverse step 1~6 to assemble the terminal. Only authorized system engineers are advised to disassemble the device. Please be aware that unauthorized modifications will void your warranty.

  • Page 34: Cf Card

    COBRA15 2.3.3 CF card Step 1: Please position the terminal as shown below Step 2: Please remove cable cover by on a working table with “soft protective pad”. sliding it downwards. Push Push Step 4: Please disconnect and remove all the...
  • Page 35 COBRA15 Step 5: Please unplug and remove the hard Step 6: The back cover can now be removed. disk. Step 7: CF card slot can then be found where circled. Version: 1.0...
  • Page 36 COBRA15 Step 8: Please push CF card directly in place. Step 9: Please reverse step 1~6 to assemble the terminal. Only authorized system engineers are advised to disassemble the device. Please be aware that unauthorized modifications will void your warranty.

  • Page 37: Optional Peripherals Installation

    COBRA15 2.4 Optional peripherals installation 2.4.1 MSR + RFID Step 1: Please position the terminal as shown below on a working table with “soft protective pad”. Step 2: Please remove MSR cover to find USB connecter. Step 3: Please refer to the chart below for P/N assignment of USB. Terminal does not support P/S2 interface.
  • Page 38 COBRA15 Step 4: Please tightly plug in the connector into USB pin header in correct orientation. Step 5: Please sort the cable inside MSR housing and lock the two screws indicated below. Step 6: Integration completed. Version: 1.0...

  • Page 39: 2-Line Vfd Customer Display

    COBRA15 2.4.2 2-Line VFD customer display Step 1: Please remove four screws indicated below. Step 2: Please remove four screws indicated below to release the display cover. Step 4: Please fix VFD to function cover as Step 3: Please check interface of VFD customer shown below.
  • Page 40 COBRA15 Step 5: Please screw four screws indicated below to fix VFD customer display on to function cover. Step 6: Please refer to the follow drawing and adjust the jumper (JP7) on the motherboard to provide +5V/ +12V power for VFD customer display.
  • Page 41 COBRA15 Step 7: Please screw four screws indicated below to install VFD customer display to COBRA15. Step 8: Integration completed. Only authorized system engineers are advised to disassemble the device. Please be aware that unauthorized modifications will void your warranty.

  • Page 42: I-Button Reader

    COBRA15 2.4.3 i-Button reader Step 1: Please position the terminal as shown below on a working table with “soft protective pad”. Step 2: Please remove four screws indicated below. Step 3: Please remove the peripheral cover as shown below. Step 4: Please check the interface of i-Button before integration.
  • Page 43 COBRA15 Step 5: Please position the terminal as shown Step 6: Please follow arrows in below below on soft protective pad and screw four screws diagram to sort the cable of i-Button. indicated in below diagram. Step 7: Please remove cable cover by sliding it downwards.
  • Page 44 COBRA15 Step 8: If interface of i-Button is RJ45(RS232), please connect cable to COM1~COM4 which is RJ-45 type. If interface of i-Button is USB, please connect cable directly to USB port. Step 10: Integration completed. Step 9: Please assemble the cover back.

  • Page 45: Addimat Reader

    COBRA15 2.4.4 ADDIMAT reader Step 1: Please position the terminal as shown below on a working table with “soft protective pad”. Step 3: Please remove the peripheral cover Step 2: Please remove four screws indicated below. as shown below. Step 4: Please see below diagram of ADDIMAT reader.
  • Page 46 COBRA15 Step 6: Please position the terminal as shown Step 7: Please follow arrows in below diagram below on soft protective pad and screw four screws to sort cable of ADDIMAT reader. indicated in below diagram. Step 8: Please remove cable cover by sliding it downwards.
  • Page 47 COBRA15 Step 9: Please use RJ45 to D-SUB9 converter cable to connect with original cable from ADDIMAT reader and then connect converter cable to COM1~4. Step 10: Integration completed. Step 10: Please fix the cable cover back to the terminal.

  • Page 48: Second 7" 4-Line Lcd Display / 7" Lcd Display / 10" Lcd Display

    COBRA15 2.4.5 Second 7” 4-Line LCD display / 7” LCD display / 10” LCD display Step 1: Please remove screws indicated below. Step 2: Please remove four screws indicated below to release the display cover. Step 3: Please fix second display to function cover and screw four screws as shown below.
  • Page 49 COBRA15 Step 4: Please refer to the following drawings and connect the connectors (USB, VGA or RS232) of 7”, 10” second display to the correct connector on M/B. Version: 1.0...
  • Page 50 COBRA15 Version: 1.0...
  • Page 51 COBRA15 Step 5: Please screw four screws indicated below to install LCD display to COBRA15. Step 6: Integration completed. Version: 1.0...

  • Page 52: 15" Second Display

    COBRA15 2.4.6 15” second display Step 1: Please position the terminal as shown below on a working table with “soft protective pad”. Please remove cable cover by sliding it downwards. Step 2: Please push out VESA hole cover from inside the stand.
  • Page 53 Step 5: Please connect the cables to terminal 12V in place. DC OUT and VGA. Step 7: Please change power adapter from 60W to 80W. NOTE: With 15” 2 second LCD display, you must install 80W power adapter for COBRA15 instead of 60W power adapter. Version: 1.0...

  • Page 54: Fingerprint Reader

    COBRA15 2.4.7 Fingerprint reader Step 1: Please position the terminal as shown below on a working table with”soft protective pad”. Step 3: Please remove the peripheral cover Step 2: Please remove four screws indicated below. as shown below. Step 4: Please properly fit Fingerprint reader to where circled.
  • Page 55 COBRA15 Step 5: Please position the terminal as shown below on soft protective pad and screw four screws indicated in below diagram. NOTE: Cable should go through the hole. Step 6: Please follow arrows in below diagram to sort cable of Fingerprint reader.
  • Page 56 COBRA15 Step 8: For USB interface, please connect USB cable directly to USB port. Step 10: Integration completed. Step 9: Please fix the cable cover back to the terminal. Version: 1.0...

  • Page 57: Image Scanner

    COBRA15 2.4.8 2D image scanner Step 1: Please position the terminal as shown below on a working table with”soft protective pad”. Step 3: Please remove the peripheral cover Step 2: Please remove four screws indicated below. as shown below. Step 4: Please properly fit 2D image scanner to where circled.
  • Page 58 COBRA15 Step 5: Please position the terminal as shown below on soft protective pad and screw four screws indicated in below diagram. NOTE: Cable should be go through the hole. Step 6: Please follow arrows in below diagram to sort cable of 2D image scanner.
  • Page 59 COBRA15 Step 8: For USB interface, please connect USB cable directly to USB port on the terminal. Step 10: Integration completed. Step 9: Please fix the cable cover back to the terminal. Version: 1.0...

  • Page 60: Internal Speaker

    COBRA15 2.4.9 Internal speaker Step 1: Please position the terminal as shown below Step 2: Please remove cable cover by on a working table with “soft protective pad”. sliding it downwards. Push Push Step 4: Please disconnect and remove all the...
  • Page 61 COBRA15 Step 5: Please unplug and remove the Step 6: The back cover can now be removed. hard disk. Step 7: Internal left and right speaker can be integrated to COBRA15 with circled six screws in below diagram. Version: 1.0...
  • Page 62 COBRA15 Step 8: Please connect speaker cables directly to M/B Audio ports. Step 9: Reverse step 1-6 to assemble the terminal. Version: 1.0...

  • Page 63: Wifi

    COBRA15 2.4.10 WiFi Step 2: Please remove cable cover by Step 1: Please position the terminal as shown below sliding it downwards. on a working table with “soft protective pad”. Push Push Step 4: Please disconnect and remove all the...
  • Page 64 COBRA15 Step 5: Please unplug and remove the Step 6: The back cover can now be removed. hard disk. Step 7: Please align WiFi mini PCI-E card into mini PCI-E slot at an approximately 30 degrees on the slot and properly push it into the slot.
  • Page 65 COBRA15 Step 8: There are two antenna wires on WiFi module. Please fix internal antenna inside the front bezel shown below on the left hand side. Please nicely sort external antenna cable where shown below on the right top corner to connected to external antenna.
  • Page 66 COBRA15 External antenna Step 9: Please reverse step 1-6 to assemble the machine. Version: 1.0...

  • Page 67: Service Manual

    COBRA15 3. Service manual 3.1 Touch panel Step 2: Please remove cable cover by Step 1: Please position the terminal as shown below sliding it downwards. on a working table with “soft protective pad”. Push Push Step 4: Please disconnect and remove all the...
  • Page 68 Step 6: The back cover can now be removed. disk. Step 7: Please remove eight screws indicated below to separate touch panel from COBRA15. Step 8: After touch panel is replaced, please reverse the step 1-7 to assemble the machine.

  • Page 69: Lcd Panel

    COBRA15 3.2 LCD panel Step 1: Please position the terminal as shown below Step 2: Please remove cable cover by on a working table with “soft protective pad”. sliding it downwards. Push Push Step 4: Please disconnect and remove all the...
  • Page 70 Step 5: Please unplug and remove the hard Step 6: The back cover can now be removed. disk. Step 7: Remove 4 screws for holder and 4 screws for touch panel. Then you can separate touch pane from COBRA15. Version: 1.0...
  • Page 71 COBRA15 Step 8: Please loosen four screws and disconnect the inverter and touch connectors to remove LCD. Step 9: Please disconnect LVDS cable to separate LCD from M/B. Step 10: Please reverse step 1-9 to assemble the machine. Version: 1.0...

  • Page 72: Motherboard

    COBRA15 3.3 Motherboard Step 1: Please position the terminal as shown below Step 2: Please remove cable cover by on a working table with “soft protective pad”. sliding it downwards. Push Push Step 4: Please disconnect and remove all the...
  • Page 73 COBRA15 Step 5: Please unplug and remove the hard Step 6: The back cover can now be removed. disk. Step 7: Please disconnect all indicated connectors on M/B Version: 1.0...
  • Page 74 COBRA15 Step 8: Please remove four screws from M/B to separate and replace motherboard from COBRA15. Step 9: Please reverse step 1-8 to assemble the machine. Version: 1.0...

  • Page 75: Specification

    COBRA15 4. Specification Technical Information COBRA15 System Specifications Technical Requirements Intel N2800 1.86 GHz, 1M Cache, BGA (6.55W) Core Logic Intel NM10 Family Express Chipset BIOS VGA Controller VGA Controller Intel GMA 3650 graphics will run at 640 MHz -Two 204-pin DDR3 SDRAM Small Outline Dual Inline Memory Module (SO-DIMM) sockets.
  • Page 76 COBRA15 PRINTER DC in 1 2 PIN DC JACK. Option Requirements MSR+RFID USB I/F 2x 20 VFD Customer Display RS232 I/F, USB(optional) i-Button RS232 I/F,USB(optional) CF Storage CF card Internal Speaker 2W Speaker ADDIMAT-AG RS232 I/F, USB(optional) 4-Line 7” customer Display RS232 I/F ,USB(optional) Second Display 7"...

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