Table of Contents
Troubleshooting
Related Manuals for SVAT CV300-4CH-001
Summary of Contents for SVAT CV300-4CH-001
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Page 1: Instruction Manual
SVAT ELECTRONICS now you can see User Friendly DVR Security System w/ 4 Indoor/Outdoor Night Vision Surveillance Cameras COMPLETE SYSTEM Version 1.0 INSTRUCTION MANUAL Model #: CV300 - 4CH www.svat.com www.svat.com... -
Page 2: Important! Please Read
IMPORTANT! PLEASE READ! Please contact a SVAT customer support representative first regarding any additional information on product features, specifications or assistance with set-up. Please contact us via one of the methods below: Email: support@svat.com Online live web chat: Visit www.svat.com Toll free telephone: 1.866.946.7828... -
Page 3: Product Warranty Information
This warranty does not cover shipping costs, insurance, or any other incidental charges. You MUST call SVAT before sending any product back for repair. You will be sent a Return Authorization form with return instructions. When returning the product for warranty service, please pack it carefully in the original box with all supplied accessories, and enclose your original receipt or copy, and a brief explanation of the problem (include RA #). -
Page 4: Table Of Contents
Hidden Channel Setup ... 19 Image Parameters ... 19 Password Enable ... 20 Keypad Tones ... 20 Sequence Dwell Time ... 20 Sequencing Instructions ... 20 NETWORK SETUP ..21 Terms ...21 CV300 - 4CH SVAT ELECTRONICS now you can see... - Page 5 DVR TROUBLESHOOTING ... 47 DVR SPECIFICATIONS 50 CAMERA MANUAL..53 WHAT IS INCLUDED ... 53 FEATURES ... 53 CAMERA INSTALLATION ... 54 CAMERA TROUBLESHOOTING ... 55 CAMERA SPECIFICATIONS ... 55 CV300 - 4CH SVAT ELECTRONICS now you can see...
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Page 6: Introduction
• 1 Power Adapter for Cameras • 1 USB cord (to connect the DVR to • 1 Year Warranty • 24/7Lifetime Live Customer Support SVAT ELECTRONICS now you can see 1 x DC12V Power Adapter for DVR 1 x 4 port power supply... -
Page 7: Features
SVAT ELECTRONICS now you can see Fast & Hassle-Free Setup SVAT's stylish DVR is incredibly easy to set up and use. It is plug-and-play so you can do everything yourself within minutes. Record Over 2 Years of Video Footage The 500GB hard drive can hold over 2 years of continuous video and is optimized for 24/7 surveillance. We only use hard drives that are specifically designed for high capacity writing, which ensures long product life and accurate video data storage. -
Page 8: Optional Accessories
FEATURES cont... 24/7 Lifetime Live Customer Support Assistance is available whenever you need it. Simply visit www.svat.com for illustrated networking guides, simple tips on how to protect your property, and instructional videos on topics such as camera placement. Our customer support team can be reached by phone 24/7, or by e-mail and live web chat services so that you will always have access to an expert. -
Page 9: Back Panel
11. Play Button - Calls up the playback menu 12. Fast Forward Button – ast forwards through playback footage and allows you to navigate the menu to the right 13. Stop Playback Button - Stops recording and/or playback footage CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 10: Basic Setup
4PIN DIN male connection on the 60ft video/power wire. CV300 - 4CH Plug the included 4 port power supply cable into the red power jack located on the 60ft video/ power wire. SVAT ELECTRONICS now you can see... -
Page 11: Connecting Additional Devices
NOTE: We recommend using a surge protected power bar and/or Uninterrupted Power Supply (UPS) backup to prevent damage to your cameras DVR system. Plug the RCA cable into the BNC connector. SVAT ELECTRONICS now you can see... -
Page 12: Microphone
DVR system. 4. The DVR will begin normal operation and show the default display of 4 channels. The DVR will begin recording automatically and resume recording according to the defined schedule. SVAT ELECTRONICS now you can see... -
Page 13: Shutting Down
Note: Enter and select are interchangable terms therefore, Enter (on the front of the DVR) and SEL (on the remote) have the same function. CV300 - 4CH on the remote control provided. Or the SVAT ELECTRONICS now you can see menu... -
Page 14: Camera Setup
All cameras will still be displayed. If the record setting of the camera is turned OFF, it will not record, if it is set to ON, it will record according to the Record Schedule. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 15: Setting Cameras To Record/Not Record
• The more FPS you have, the smoother the video; however it will take up more space on the hard drive. The less FPS you have the choppier the video but less space taken on your hard drive. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 16: To Change The Frames Per Second
When the quality is lower, the images are not as impressive, but there is less space used on the hard drive. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 17: Adjusting Video Quality
The DVR will not record during the hour when this option is selected The DVR will continuously record for the hour it is selected (red box) Additional Motion Detection settings can be set under Sensor Setup. ([S] box) SVAT ELECTRONICS now you can see... -
Page 18: Sensor Record Time
• This menu allows you to choose which cameras have motion detection on, what level of motion detection per camera and adjust areas you do/do not want motion detection to trigger recording CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 19: Turning On And Off Motion Detection
5. Move the cursor and press enter on each square of the grid you want to not detect motion until you have completely blocked the area you want. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 20: Hard Drive Setup
‘MASTER HDD USED’ notifies you of how much space on your hard drive has been used in MB and the percentage used • ‘MASTER HDD FORMAT’ will format (erase everything) the hard drive. The password is required to complete this function CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 21: To Enable Overwrite
This menu option allows you to change the password, set the date and time, hide channels from being displayed in the monitor, adjust the camera image parameters (contrast, brightness, hue and saturation), enable the password to view footage, adjust keypad tone, and adjust sequence dwell time. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 22: To Change The Password
(CH1 – CH4 = Camera 1 – Camera 4) when you get to the camera you would like to adjust the image on press enter. CV300 - 4CH SVAT ELECTRONICS Note: You can use the numbers and arrows for a password. -
Page 23: Password Enable
2. On the front of your DVR, press the SEQ button and the cameras will sequence through using your desired sequence time.. Note: If you have the Sequence Dwell time set to ‘OFF’ the cameras will not start to sequence when you press pause or SEQ in live view mode. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 24: Network Setup Menu
3. Once you put your password in, the screen will go back to the main menu and all the factory settings will be restored to factory defaults. CV300 - 4CH Note: For more information on the Network Setup Menu, please see the Network Guide Section SVAT ELECTRONICS now you can see... -
Page 25: Recording Menu
• To rewind or fast forward the footage press the rewind or fast forward buttons (on the remote or DVR) • Each time you press the rewind or fast forward button the speed will increase by one until it is 6x the speed CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 26: View Recording List
The list in the photo shows • That there are 12 recorded events • It was recorded using Normal Record Mode • It was recorded on August 22nd, 2009 • It was recorded at 2:06 pm CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 27: Software Guide
To switch to single camera mode, double click the camera you would like to see fully. To go back to the 4 screen view, double click the camera again Note: The DVR can not record the camera footage or access the main menu when it is connected to a computer. CV300 - 4CH SVAT ELECTRONICS now you can see... - Page 28 To change the FPS you simply click the FPS that you would like to record the video in. When your choice is highlighted and there is a next to it, the video will record in that particular frame rate CV300 - 4CH SVAT ELECTRONICS now you can see...
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Page 29: Stop Condition
Set the filename for the file. It is recommended to name the file by the dates for future reference • Total size indicates the amount of HDD space on the target drive CV300 - 4CH next to it next to it, the video will record in that particular FPS rate SVAT ELECTRONICS now you can see... - Page 30 This DVR does not support audio, therefore, this function will not work, however, the following box will still appear, adjusting it will not make any difference to playback and/or backed up footage CV300 - 4CH and Forwards (HDD Playback Only) Forward Play back SVAT ELECTRONICS now you can see...
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Page 31: Side Panel Control Buttons
PTZ functions this grid allows you to decide which PTZ camera you would like to control when viewing the online function (see network setup below) CV300 - 4CH keys , to button until you SVAT ELECTRONICS now you can see... - Page 32 • To begin playing back the footage when PlayBack is clicked, highlight the event and click on Normal Play at event start • Click PlayBack and the event will begin playing automatically CV300 - 4CH SVAT ELECTRONICS File/Backup View now you can see...
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Page 33: Language Select
• Highlight the folder and click OK AVI Folder Lists the current save folder for recorded AVI backups. Language Select English is the only supported language for this software. CV300 - 4CH button. SVAT ELECTRONICS now you can see button to... -
Page 34: Network Setup
(To check the version of Internet explorer: Open IE. In the top menu bar select “Help” and then select “about internet explorer”. The version of IE will be displayed.) • A genuine and fully updated version of Windows XP or Vista Note: The computer and DVR need to be connected to the same router. A computer is required at the location to view the DVR for initial setup only. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 35: Connecting Your Dvr To The Router
• Use the stop button to delete the selected field 7. You can set the User ID and password the same way. The User ID will get limited access to settings when accessing the DVR online. If your router does not support DHCP, contact your network administrator to supply you with the proper IP information. If the DVR needs to store PPPoE (DSL/ADSL) settings contact your ISP (Internet Service Provider) for the proper settings. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 36: Preparing Your Computer For Viewing Dvr
If you are trying to access the DVR from a remote location you will add the “External IP Address” to the trusted sites list. (see Finding your External IP Address). CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 37: Method 2
If the computer is not connected to the same router and is at a remote location you will need to use the External IP address for the DVR to view the DVR from the remote computer. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 38: Logging Into Dvr
(http://portforward.com). *Port forwarding is required if you want to view the DVR from a computer that is not connected to the same router. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 39: Port Forwarding
3. Press ENTER. Note: If using a port other then the default port 80 (ex. 2000) the port will need to be entered at the end of the IP address. Ex. http://74.14.243.111:2000 CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 40: Troubleshooting
Provider (ISP). Consult your ISP for more information on your PPPoE settings NOTE: SVAT technical support cannot troubleshoot modems, since changing these settings can potentially render your modem inoperable. Bridging or any other modifications to the modem will need to be completed by the ISP (Internet Service Provider). -
Page 41: Online Software
2. If you want to use a different viewing program, right click on the image file and select open with. Record Clicking this option records what is currently playing on your computer and saves it to your computer according to your desired settings. • When you click on the record button a separate menu pops up CV300 - 4CH SVAT ELECTRONICS now you can see... - Page 42 • To select a particular Stop Condition click the Stop Condition that you would like to record the video in. When your choice is highlighted and there is a CV300 - 4CH next to it next to it, the video will record in that particular FPS rate SVAT ELECTRONICS now you can see...
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Page 43: Side Panel Control Buttons
Side Panel Control Buttons Software Version - This indicates what version of the software you are using. PTZ Camera Functions This function is used if you have a PTZ camera connected to your DVR (not included/not supported). PTZ stands for Pan, Tilt, Zoom and are commonly referred to as dome cameras. They allow you to control the camera by panning left/right, tilting up/down, and zooming in on a focus area. *PTZ Cameras are not supported with the CV300-4CH CV300 - 4CH SVAT ELECTRONICS now you can see... - Page 44 PTZ camera SVAT ELECTRONICS now you can see , to zoom you would...
- Page 45 Note: The options that appear, but are unable to be accessed are from the software for your computer hookup only. They cannot be changed with the Internet software. CV300 - 4CH SVAT ELECTRONICS now you can see button to...
- Page 46 ONLINE SOFTWARE SVAT ELECTRONICS now you can see Connect/Disconnect Clicking this function allows you to disconnect or connect to the system – the sign in menu will appear when you want to connect back to the DVR footage. Settings This option allows you to change and save any settings you make to each camera while viewing the DVR online (if you are signed on as main user).
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Page 47: Configuring Dvr To Work With Ddns
DVR. The DVR has many DDNS Provider web addresses built into it. The following instructions are for DYNDNS.org and DDNS.CAMDDNS.COM. The sites are not owned nor operated by SVAT and therefore support for these services will be done through their website. -
Page 48: Networking Guide
DVR. This will only need to be done for the initial set up as the DVR will connect and update with its current IP address according to the UPDATE SCHEDULE on the DVR. CV300 - 4CH SVAT ELECTRONICS now you can see... - Page 49 2. You should be promted to enter a host name, Port and Password. Host Name: DVR’s external IP Address Port (Default): 80 Password (Default) : 111111 3. The cameras view and online software should appear. (instructions above) CV300 - 4CH SVAT ELECTRONICS now you can see...
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Page 50: Dvr Troubleshooting
Make sure the browser is Internet explorer, the software will not play on any other browser • Download all Windows Updates to make sure you have the latest version of windows and Internet Explorer SVAT ELECTRONICS now you can see... - Page 51 This could be because HDD overwrite is enabled. This means that once the HDD is full the DVR will begin overwriting the earliest stored footage • Try unplugging the power to the cameras and/or DVR SVAT ELECTRONICS now you can see...
- Page 52 Check your connections and keep the DVR in a safe place where it will not me tampered with or moved around • Disconnect and reconnect all camera connections to make sure they are snug and tight fitting SVAT ELECTRONICS now you can see...
- Page 53 NTSC: 720 x 480 / PAL: 720 x 576 Max.60fps(adjustable) 2 Years NTSC: 720 x 240 / PAL: 720 x 288 Record as Each, Playback in Quad and Full Screen low, normal, high, highest Motion Record, Continuous Record, Time Schedule Record SVAT ELECTRONICS now you can see...
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Page 54: Dvr Specifications
NTSC: 720 x 480 / PAL: 720 x 576 120fps Full, Quad TCP/IP, DDNS, DHCP, Static, Dynamic 10/100 BaseT Ethernet (RJ-45) Via USB cable to PC Time/date, Event list Full, Quad Six Language(English, French, German, Italian, Spanish, Portuguese) USB 2.0 SVAT ELECTRONICS now you can see... - Page 55 CV300 - 4CH Linux Play, Pause, Stop, FWD, REW Iron Black 12V DC 3A 13W~30W 100V 50/60HZ~240 50/60HZ (50o~104o) Under 90% 9.84 X 9.25 X 1.49 in 2.64 lbs Backup Remote Control, USB 2.0 SVAT ELECTRONICS now you can see...
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Page 56: Camera Manual
2. Power Supply Ports The four to one power Supply Cable allows you to plug four cameras into one power source, saving you time and space. SVAT ELECTRONICS now you can see 1 x four to one Power Supply Cable... -
Page 57: Camera Installation
4. Plug the red adapter from the 60ft video/power wire (G) into one of the ports of the four port power supply (D) 5. Connect the RCA Video from the 60ft video/power wire (H) into the Channel/Camera inputs on your DVR or monitor. 5. Repeat for all cameras. CV300 - 4CH SVAT ELECTRONICS now you can see... -
Page 58: Camera Troubleshooting
Email: support@svat.com Online live web chat: Visit www.svat.com • Make sure your TV/monitor is on the correct video input channel. This is NOT • If your camera is connected to a VCR/DVR, make sure that it is properly No picture/signal •... -
Page 59: Camera Specifications
60ft 4 PIN DIN to RCA (male) Video/Power Wire NTSC 65 Degrees 1/60 ~ 1/100000 sec Automatic Automatic Metal Platinum Silver >48dB 14°F ~ 122°F DC 12V 200mA 120V 60Hz 3 1/8" x 2" x 4 3/8" 0.06lbs (with stand) SVAT ELECTRONICS now you can see... -
Page 60: Visit Us On The Web
SVAT does not endorse any of SVAT products for any illegal activities. SVAT is not responsible or liable in any way shape or form for any damage, vandalism, theft or any other action that may occur while a SVAT product is in use by the consumer.
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