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Troubleshooting
Problem
Unit does not work / does not heat
No flame effect
Replacing the Light Bulb
This fireplace consists of 2 bulbs (E-12, 40W) that illuminate a flame effect. The light bulbs need
to be replaced if you notice a dark section of the flame or when the flames lose clarity.
Warning - Always disconnect from the power outlet before removing bulbs to reduce the risk of
fire, electric shock or damage to property.
Warning - The bulb reaches high temperatures during operation. Allow it to cool down before
replacing it.
Access the bulb panel located on the rear panel of the fireplace (see figures below).
Access the bulb by removing the four screws located on the back panel.
Replace the bulb with a new one. Extra caution should be taken because the bulb can be hot.
Close the panel lid using screws.
Warning – Do not use fireplace without properly putting the lid back in place.
Possible Solution
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. If so, turn
the unit ON.
· Check if the heat is turned OFF.
·
Check for safety cut-off operation.
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. Turn the
unit ON.
5
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