Error Messages - SATO GL408e User Manual

4. Error Messages

The RFID encoder can detect a number of errors. When one of these errors occurs, the RFID encoder
alerts the printer to perform the currently selected error action
Error Message
NON-RFID DATA On Rfid Tag
RFID Comm Err
Check Cable
RFID FW
Mismatch
RFID LOCK
supported!
RFID MAX
System
RFID TAG ERR: Read-Only
Tag
RFID TAG FAILED Check Media
RFID UNLOCK
Supported!
RFID ACS FIELD: Not Supported
RFID KIL
Supported!
Explanation
A job was printed that had no RFID
commands on at least one form of
the job while RFID tags were
installed in the printer and the Non-
RFID Warning menu item is set to
Enable.
RFID error: communication cannot
be established with the RFID
encoder. Reader will be set to
Disable in the RFID (or RFID
CONTROL) menu and the
previous port settings restored
ERR: Version
The RFID encoder firmware
version is not capable of operating
with the printer software.
CMD: Not
A lock command was executed on
a tag which does not support
locking. All Class 1 tags and most
Gen 2 tags support locking. Other
tag classes such as Class 0+,
Class 1.19, and Class Zuma do
not support locking.
RETRY Check
Error Handling = Overstrike in the
RFID (or RFID CONTROL) menu,
and the Label Retry count has
been exhausted.
A write was attempted on a
read-only tag.
Error Handling = Stop in the RFID
(or RFID CONTROL) menu, and
the RFID encoder could not read
the RFID tag.
CMD: Not An unlock command was executed
on a tag which does not support
locking.
The ACS field was accessed on a
tag which does not support the
ACS field
FIELD: Not The KIL field was accessed on a
tag which does not support the
KIL field.
Solution
Press LINE to clear the message.
Set Non-RFID Warning to Disable,
print a job with RFID commands
on every form, or install non-RFID
labels in the printer
Press LINE to clear the message.
Press LINE to clear the
message.
Re-download the program file to
the printer.
Press LINE to clear the
message.
Remove the lock command from
the application.
Press LINE to clear the message.
Press LINE to clear the message.
Change media to writable tags or
remove the write command from
the application
Press LINE to clear the message.
Press LINE to clear the message.
Remove the unlock command
from the application.
Press LINE to clear the message.
Remove references to the ACS
field from the application
Press LINE to clear the message.
Remove references to the KIL field
from the application.
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