Troubleshooting
Status
The whole printout is blurred.
White streaks or color streaks
appear.
White or color rivers appear.
The backs of printed sheets are
blemished.
If rubbed with your finger, it
smears out.
Possible Causes, Descriptions, and Solutions
Paper is damp. Use paper that has been stored properly.
See
p.5 "Paper and Other
If you select [Toner Saving] on the [Print Quality] tab in the print-
er properties dialog box, printing is generally less dense.
See the printer driver Help.
Toner is almost depleted. When the "
"
Toner is almost empty
display panel, or the toner end LED on the control panel is lit,
replace the toner cartridge of the displayed color.
See
p.32 "Replacing the Toner
When "
Replace Black PCU
PCU
" appears on the display, replace the photo conductor
unit.
See
p.37 "Replacing the Photo Conductor
Condensation may have collected. If rapid change in temper-
ature or humidity occurs, use this printer only after it has ac-
climatized.
Toner is almost depleted. When the "
"
Toner is almost empty
display panel, or the toner end LED on the control panel is lit,
replace the toner cartridge of the displayed color.
See
p.32 "Replacing the Toner
When "
Replace Black PCU
PCU
" appears on the display, replace the photo conductor
unit.
See
p.37 "Replacing the Photo Conductor
When "
Replace Black PCU
" appears on the display, replace the photo conductor
PCU
unit.
See
p.37 "Replacing the Photo Conductor
When removing a jammed sheet, the inside of the printer
may have become dirtied. Print several sheets until they
come out clean.
If document size is larger than paper size, e.g. A4 document
on B5 paper, the back of the next printed sheet may be dirt-
ied.
The setting of the paper may not be correct. For example, al-
though thick paper is used, the setting for thick paper may not
be set.
•
Check the paper settings of this machine.
See
p.9 "Types of Paper and Other
•
Check the paper settings of the printer driver.
See the printer driver Help.
Media".
Add Toner XXX
" message appears on the
Cartridge".
" or "
Replace Color
Unit".
Add Toner XXX
" message appears on the
Cartridge".
" or "
Replace Color
Unit".
" or "
Replace Color
Unit".
Media".
" or
" or
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