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8
Backing up, restoring, and recovering
Your computer includes tools provided by HP and Windows to help you safeguard your information
and retrieve it if you ever need to. These tools will help you return your computer to a proper working state
or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
●
Creating recovery media and backups
●
Restoring and recovering your system
NOTE:
This chapter describes an overview of backing up, restoring and recovering options. For more details
about the tools provided, see the HP Support Assistant. To access the HP Support Assistant, from the Start
screen, select the HP Support Assistant app. Use the search field to access information about backup,
restore, refresh, and other recovery topics, and then follow the information provided.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
Use the Windows tools to create system restore points and create backups of personal information. For
▲
more information and steps, see HP Support Assistant. To access HP Support Assistant, from the Start
screen, select the HP Support Assistant app. Use the search field to access information about restore.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
●
Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information and steps, see Help and Support. From the Start
screen, type h, and then select Help and Support.
●
If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications
Reinstall, and then follow the on-screen instructions.
●
If you want to restore the system to a previous state without losing any personal information, Windows
System Restore is an option. System Restore allows you to restore without the requirements of
Windows Refresh or a reinstallation. Windows creates system restore points automatically during a
Windows update and other system maintenance events. Even if you did not manually create a restore
point, you can choose to restore to an automatically created restore point. For more information and
steps for using Windows System Restore, see Help and Support. From the Start screen, type h, and then
select Help and Support.
●
If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see
Recovery Manager on page
80.
Recovering using HP
Creating recovery media and backups
79
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