HP Pavilion 13 x2 Maintenance And Service Manual
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HP Pavilion 13 x2 Maintenance And Service Manual

HP Pavilion 13 x2 Maintenance And Service Manual

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HP Pavilion 13 x2 PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP Pavilion 13 x2

  • Page 1 HP Pavilion 13 x2 PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes parts that should only be accessed by an authorized service provider. Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 4 Tablet edge components ............................4 Display ................................... 6 Keyboard dock ............................... 7 Top ............................... 7 TouchPad ............................. 8 Lights ..............................9 Keys ..............................10 Right side ............................11 Left side .............................
  • Page 8 Webcam ............................. 68 System board ............................ 70 Vibration module ..........................72 6 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ..........74 Starting Setup Utility (BIOS) ..........................74 Updating the BIOS ..............................74 Determining the BIOS version ......................74 Downloading a BIOS update ......................
  • Page 9 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........76 7 Specifications ............................. 77 Computer specifications ............................77 33.8-cm (13.3-in), HD display specifications ...................... 78 8 Backing up, restoring, and recovering ......................79 Creating recovery media and backups ........................ 79 Restore and recovery ............................

  • Page 11: Product Description

    Tablet Tablet Base Base (Intel) (AMD) (Intel) (AMD) Product Name HP Pavilion 13 x2 PC √ √ √ √ Processors Intel® Core™ i5-4210Y (1.5-GHz/1.9-MHz, 3-MB L3 cache, 1600-MHz √ DDR3L, 6 W) Intel Core i3-4020Y (1.5-GHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √...
  • Page 12 √ √ dts sound+ √ √ Webcam and HP TrueVision Full HD Webcam, 2 MP, 1080p by 30 frames per second √ √ microphone Fixed, no tilt, activity LED, USB 2.0 Dual array digital microphones with beam forming, echo cancellation, √...
  • Page 13 Supports Windows 8 modern touchpad gestures √ √ Multi-touch gestures enabled √ √ Power Supports the following HP AC adapters: √ √ requirements 45-W Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design 45-W Smart nPFC, 3-pin, 4.5-mm connector, non-slim design (for China and India) 65-W EM Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design...

  • Page 14: External Component Identification

    External component identification Tablet edge components Components Description Power button ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 15 Components Description Alignment post connectors (2) Align and attach the tablet to the keyboard dock. Power connector Connects an AC adapter. AC adapter/battery light ● White: The AC adapter is connected and the battery is charged. ● Blinking white: The battery has reached a low battery level.

  • Page 16: Display

    Display Component Description Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling echoes. Webcam light On: The webcam is on. Webcam Records video and captures photographs. Some models may allow you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.

  • Page 17: Keyboard Dock

    Component Description NOTE: Pressing the Windows button again returns you to the previous screen. *The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

  • Page 18: Touchpad

    TouchPad Component Description TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 19: Lights

    Lights Component Description Caps lock light ● White: Caps lock is on, which switches the keys to all capital letters. ● Off: Caps lock is off. Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. Wireless light ●...

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again returns you to the previous screen.

  • Page 21: Right Side

    Right side Component Description USB 3.0 port Connect optional USB 3.0 devices and provide enhanced USB power performance. HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device.

  • Page 22: Left Side

    Left side Component Description USB 2.0 port Connects an optional USB device. Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, earbuds, (microphone) jack a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset.

  • Page 23: Releasing The Tablet From The Keyboard Dock

    Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock, follow these steps: Slide the release latch on the keyboard dock to the left (1). Lift and remove the tablet (2). Keyboard dock...

  • Page 24: Locating System Information

    Locating system information Important system information is located on the bottom edge of the tablet. You may need the information when travelling internationally or when you contact support: (1): Product description (2): Serial number (3): Product number (4): Warranty period (5): Model number Using Windows, briefly press the fn+esc...

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Tablet components Item Component Spare part number Display rear cover 743226-001 Vibration module 732272-001 RTC battery 739054-001 Power button board (includes cable) 732281-001 Tablet components...
  • Page 26 Item Component Spare part number Volume control board (includes cable) 732282-001 732273-001 Audio board (includes audio cable and HDMI/dock cable) 732284-001 Heat sink (includes thermal grease) Heat sink for use in Intel models (includes thermal grease) 732274-001 Heat sink for use in AMD models (includes thermal grease) 748451-001 TouchScreen board (includes cable) not spared...
  • Page 27 Item Component Spare part number (20) Display panel cable 732271-001 (21) Bottom trim For use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) ● Asia/Pacific region for use only in AMD models 732275-001 ●...

  • Page 28: Keyboard Dock Parts

    Keyboard dock parts Item Component Spare part number Hinge assembly 743228-001 Top cover with keyboard NOTE: 743233-001 is the only top cover available for Intel models For use in Belgium 743233-A41 For use in Bulgaria 743233-261 For use in Canada 743233-DB1 For use in the Czech Republic and Slovakia 743233-FL1...
  • Page 29 Item Component Spare part number For use in Greece 743233-151 For use in Hungary 743233-211 For use internationally 743233-B31 For use in Israel 743233-BB1 For use in Italy 743233-061 For use in Latin America 743233-161 For use in Portugal 743233-131 For use in Romania 743233-271 For use in Russia...

  • Page 30: Miscellaneous Parts

    Miscellaneous parts Description Spare part number Rubber Kit (includes dock rear rubber) 733907-001 Screw Kit 732291-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Adapters HDMI to VGA adapter 701943-001 RJ-45 to USB adapter 539614-001 AC adapters 65-W AC adapter (for use only in AMD models) 714657-001 45-W AC adapter 721092-001...

  • Page 31: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081...
  • Page 32 Spare part number Description 732275-001 Bottom trim for use only in AMD models in the Asia/Pacific region that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732276-001 Bottom trim for use only in AMD models in the EMEA region that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732277-001 Bottom trim for use in models in the North American and Latin American regions that use the following wireless...
  • Page 33 Spare part number Description 743230-001 System board for use with non-Windows 8 models with an Intel Core i5-4210Y processor (includes processor and replacement thermal material) 743230-501 System board for use with Windows 8 Standard models with an Intel Core i5-4210Y processor (includes processor and replacement thermal material) 743231-001 System board for use with non-Windows 8 models with an Intel Core i3-4020Y processor (includes processor...
  • Page 34 Spare part number Description 743233-FL1 Top cover with keyboard for use in the Czech Republic and Slovakia 743234-001 System board for use with non-Windows 8 models with an AMD A6-1450 processor (includes processor and replacement thermal material) 743234-501 System board for use with Windows 8 Standard models with an AMD A6-1450 processor (includes processor and replacement thermal material) 747229-001 128-GB mSATA SSD drive, MLC, for use in Intel models...

  • Page 35: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 36: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 37: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 38: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 39: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 40: Removal And Replacement Procedures For Authorized Service Provider Parts

    This chapter provides removal and replacement procedures for Authorized Service Provider only parts. CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.

  • Page 41: Dock Components

    Dock components The following sections describe the removal and replacement procedure of the dock components Base enclosure Description Spare part number Base enclosure 743227-001 Before disassembling the keyboard dock, follow these steps: Shut down the keyboard dock. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 42: Hard Drive

    Hard drive Component Spare part number 500-GB, 5400-rpm hard drive 683802-005 320-GB, 5400-rpm hard drive 645193-005 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 Remove the hard drive from the dock (3). If you need to remove the hard drive from the hard drive cover, remove the four Phillips PM3.0×3.0 screws (1) that secure the cover to the hard drive. Remove the cover from the hard drive (2). Reverse this procedure to install the hard drive.

  • Page 44: Hinge Assembly

    Hinge assembly Description Spare part number Hinge assembly 743228-001 Before removing the hinge, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 45 Lift the hinge assembly (3) from the dock. Reverse this procedure to install the hinge assembly. Dock components...

  • Page 46: Battery

    Battery Description Spare part number 3-cell, 32-WHr, 2.96-AH battery 725607-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 47: Hdmi Board

    Reverse this procedure to install the battery. HDMI board Description Spare part number HDMI board 732287-001 Before removing the HDMI board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 48: Hard Drive Cable

    Hard drive cable Description Spare part number Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 49: Usb Board

    USB board Description Spare part number USB board (includes cable) 732285-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 50: Touchpad Board

    Touchpad board Description Spare part number TouchPad board (includes cable) 732278-001 Before removing the TouchPad board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 51: Power Connector

    Power connector Description Spare part number Power connector 732288-001 Before removing the power connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 52: Weight

    Weight The weight is not spared. Before removing the weight, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 53: Tablet Components

    Tablet components The following sections show the removal and replacement procedures for the tablet parts. Display rear cover Description Spare part number Display rear cover 743226-001 Before removing the display rear cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Battery Cable

    Battery cable You do not have to remove the internal battery before removing several internal components. However, if you leave the battery installed while removing components, be sure to disconnect the battery cable from the system board to remove power from internal components. Before disconnecting the battery cable, follow these steps: Shut down the computer.

  • Page 55: Memory Module

    Memory module Description Spare part number 2-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691739-005 4-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691740-005 8-GB memory module (PC3L-12800, 1600-MHz, DDR3) 693374-005 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 56: Fan

    Description Spare part number 732273-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 57: Heat Sink

    Heat sink Description Spare part number Heat sink for use in Intel models (includes thermal grease) 732274-001 Heat sink for use in AMD models (includes thermal grease) 748451-001 Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 58 Reverse this procedure to install the heat sink. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 59: Wlan/Bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005...
  • Page 60 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 61: Msata Solid-State Drive (Ssd)

    mSATA Solid-State drive (SSD) Description Spare part number 64-GB mSATA SSD drive 732293-001 128-GB mSATA SSD drive, TLC 732294-001 128-GB mSATA SSD drive, MLC, for use in Intel models 747229-001 128-GB mSATA SSD drive, MLC, for use in AMD models 747230-001 Before removing the mSATA drive, follow these steps: Shut down the computer.

  • Page 62: Rtc Battery

    RTC battery Description Spare part number RTC battery 739054-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 63: Antennas

    Antennas Description Spare part number Antennas (includes main and auxiliary antennas) 732268-001 Before removing the antennas, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 64: Display Cable

    Display cable Description Spare part number Display cable 732271-001 Before removing the display cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 65 Lifting the tape from bottom connector (3), and then disconnect the cable from the audio board connector (4). Reverse this procedure to install the display cable. Tablet components...

  • Page 66: Touchscreen Board

    Touchscreen board Before removing the touchscreen board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 67: Volume Board

    Volume board Description Spare part number Volume board (includes cable) 732282-001 Before removing the volume board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 68: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 732281-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 69: Bottom Trim

    Bottom trim Description Spare part number Bottom trim for use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) APJ region for use only in AMD models 732275-001 EMEA region for use only in AMD models 732276-001 North American and Latin American regions 732277-001...
  • Page 70 Pull the trim away from the tablet (2) Reverse this procedure to install the bottom trim. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 71: Home Led Board

    Home LED board Description Spare part number Home LED board 737898-001 Before removing the home LED board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 72: Audio Board

    Audio board Description Spare part number Audio board (includes audio cable and HDMI/dock cable) 732284-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 73 If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from the system board connector. Lift the cable to disengage the adhesive that secures it in the routing path (2). Lifting the tape from bottom connector (3), and then disconnect the HDMI/dock cable from the connector on the audio board (4).

  • Page 74: Card Reader

    Card reader Description Spare part number Card reader (includes cable) 732283-001 Before removing the card reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 75 Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 76: Battery

    Battery Description Spare part number 3-cell, 33-WHr, 3.05-AH battery 725606-001 The tablet includes an internal battery. Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 77: Frame

    Frame The frame is not spared. Before removing the frame, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 78: Webcam

    Lift the frame off the tablet (3). Reverse this procedure to install the frame. Webcam Description Spare part numbers Webcam (includes cable) 732299-001 Before removing the webcam: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 79 ● Speakers (see Speakers on page ● Battery (see Battery on page ● Frame (see Frame on page Remove the front webcam: Disconnect the webcam cable from the system board (1). Use a flat tool to pry the webcam up and loosen the adhesive that secures it to the tablet (2). Remove the webcam from the tablet (3).

  • Page 80: System Board

    System board NOTE: The system board spare part kits include replacement thermal material. Description Spare part number Intel models: System board for use with non-Windows 8 models with an Intel Core i5-4210Y processor 743230-001 System board for use with Windows 8 Standard models with an Intel Core i5-4210Y processor 743230-501 System board for use with non-Windows 8 models with an Intel Core i3-4020Y processor 743231-001...
  • Page 81 ● Battery (see Battery on page ● Frame (see Frame on page Remove the system board: Remove the two Phillips PM 2.0x3.0 screws (1) that secure the system board to the tablet. Lift the system board (2) off the tablet. Reverse this procedure to install the system board.

  • Page 82: Vibration Module

    Vibration module Description Spare part number Vibration module 732272-001 Before removing the vibrating motor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 83 To install the vibration module, reverse the removal procedures. Tablet components...

  • Page 84: Using Setup Utility (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi)

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 85: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 86: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see...

  • Page 87: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: tablet Width 34.0 cm 13.4 in Depth 21.6 cm 8.5 in Height 1.13 cm 0.45 in Dimensions: base Width 33.9 cm 13.4 in Depth 21.7 cm 8.5 in Height 1.16 cm 0.46 in Weight: tablet With hard drive <...

  • Page 88: 33.8-Cm (13.3-In), Hd Display Specifications

    33.8-cm (13.3-in), HD display specifications Metric U.S. Dimensions Height 17.91 cm 7.05 in Width 28.65 cm 11.28 in Diagonal 33.8-cm 13.3-in Number of colors 262,144 Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 ×...

  • Page 89: Backing Up, Restoring, And Recovering

    Windows System Restore, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP...

  • Page 90: Recovering Using Hp Recovery Manager

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
  • Page 91 Press and hold while the computer is restarting, and then press for boot options. Select the optical drive or USB flash drive you want to boot from. Follow the on-screen instructions. Restore and recovery...

  • Page 92: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 93 Country/region Accredited agency Applicable note number Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm²...

  • Page 94: 10 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 95: Index

    1 spare part number 49 removal 47 display rear cover boot order spare part number 16, 21, 24, removal 43 changing HP Recovery Manager spare part number 15, 22, 43 docking connector, identifying 7 docking port, identifying 5 Index...
  • Page 96 3 removing 61 microphone pointing device 3 spare part number 22, 61 product description 2 ports 2 HP PC Hardware Diagnostics (UEFI) minimized image power requirements 3 using 75 creating 80 processors 1 HP Recovery Manager 80 model name 1...
  • Page 97 speakers volume board identifying 6 removal 57 specifications spare part number 16, 22, 57 computer 77 volume button, identifying 5 display 78 SSD drive warranty period 14 removal 51 webcam spare part number 16, 22, 51 removal 68 static-shielding materials 29 spare part numbers 16, 22, 68 system board webcam light, identifying 6...

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