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Zehnder ComfoBox Q / ComfoHeat
User's Manual
Release 04.2021
Heating
Cooling
Fresh air
Clean air

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Table of Contents
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Summary of Contents for Zehnder Rittling ComfoBox Q

  • Page 1 Zehnder ComfoBox Q / ComfoHeat User's Manual Release 04.2021 Heating Cooling Fresh air Clean air...
  • Page 2: Introduction

    Comfosystems , ComfoBox , ComfoHeat , ComfoAir and ComfoTherm are internationally ® ® ® ® ® protected trademarks of the Zehnder Group. Document No: TM-CBQ_DE-CH V1.0 Release 04.2021 (Author: MGR07) Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 3: Table Of Contents

    1.11 Water heating / protection against legionella ................14 1.12 Swimming pool ..........................15 1.13 Information ..........................16 1.14 Alarms ............................17 1.15 Faults ............................18 1.16 Comfort issues ..........................19 Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 4: Application

    With this key, menu 1 USER can be directly accessed at any point in the program.  [PRG]+[ESC] BUTTONS SIMULTANEOUSLY Pressing [Prg]+[Esc] buttons simultaneously opens menu 2 INSTALLER. This program level is password protected. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 5: Main Menu

    Operating mode Work programme Active components Brine pump activated Compressor in start-up phase Compressor activated Compressor in shutdown phase Output pump activated Heating groups activated Cooling groups activated HRT system activated Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 6: Operating Modes

    This operating mode is activated according to the weekly Legionella Protection program. Activation of different OPERATING MODES may depend on the time programming functions or heat pump operation priorities (HOT WATER, HEATING, COOLING, SWIMMING POOL). Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 7 The number of minutes remaining until the compressor start is displayed next to the symbol. STANDBY This is not applicable. The heat pump will remain in standby mode as there is currently no demand for it. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 8: Program

    Depending on the outside temperature, the heat pump automatically selects between WINTER and SUMMER programs. The required temperatures and times can be set by the user. REMOTE CONTROL WINTER/SUMMER program is selected using an external signal. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 9: Statuses

    The heat pump is in the status EMERGENCY STOP, because it is a constantly recurring alarm. The compressor cannot be started. However, services may be provided if additional equipment is available for emergency use. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 10: Parameters

    7. When the cursor is back in position 1, press to open the previous or next menu window, or return to the user menu list with Position 1 Position 2 Position 3 Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 11: Switching On/Off

    COOLING and SWIMMING POOL services. You can also set the time to fully turn on and off the heat pump. Vacation calendar During the year, up to 3 periods can be set during which the heat pump remains on or off. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 12: Heating

    In the operating mode EMERGENCY STOP, the auxiliary system is activated automatically when an active alarm is present. In the operating mode SUPPORT, the auxiliary system is automatically activated for normal heating production according to the technical assistance program. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 13: Cooling

    In operating mode SUPPORT the auxiliary system is automatically activated for normal operation COOLING as programmed by the technical service. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 14: Water Heating / Protection Against Legionella

    5 hours. The Legionella Protection program is recommended to be used at night or when hot water is not consumed. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 15: Swimming Pool

    In the operating mode SUPPORT, the auxiliary system is automatically activated for normal operation of the operating mode SWIMMING POOL according to the programming made by the technical customer service. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 16: Information

    The fact that there is an active demand for a compressor or supply groups does not necessarily mean that they must be in operation. There may be other reasons that prevent their start. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 17: Alarms

    Alarm register The heat pump records information for the last 50 alarms. In this menu window, the historical alarm data register can be accessed by pressing the button Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 18: Faults

    In case of malfunction of the heat pump, the electric emergency heating of the heat pump must be activated on the heat pump display. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 19: Comfort Issues

    Room terminals do not present a Set the default temperature for the room terminals. demand for the heat pump. Temporarily strict requirements for Wait a few hours and check the room temperature again. air conditioners. Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 20 Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 21 Notes Zehnder ComfoBox Q / ComfoHeat User Manual, BA-CBQ_DE-CH V1.0...
  • Page 22 Zehnder Group Schweiz AG - Moortalstrasse 3 - 5722 Gränichen - Switzerland Tel +41 62 855 11 11· faks +41 62 855 11 22 · info@zehnder-systems.ch · www.zehnder-systems.ch...

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