Uninstalling Product Software - Windows; Uninstalling Product Software - Mac - Epson Perfection V19 II User Manual

Parent topic:

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.
1. Exit all applications currently running on your computer.
2. Turn off the product.
3. Disconnect any interface cables.
4. Do the following to uninstall each of your scanning software programs and follow any on-screen
instructions:
• Windows 11: Click
features. Then select the program you want to uninstall and select Uninstall.
• Windows 10: Click
software program and click Uninstall.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the product software program and click Uninstall/Change.
• Windows 7: Open the Windows Control Panel utility. Select Programs and Features. (In
Classic view, select Programs and click Uninstall a program.) Select the product software
program and click Uninstall/Change.
5. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic:

Uninstalling Product Software - Mac

In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
1. To download the Uninstaller utility, visit
latin.epson.com/support
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
Solving Scanned Image Quality Problems
, then search for Settings and select it. Select Apps or System > Apps &
and select
Uninstall Your Product Software
(Caribbean) and select your product.
(Settings) > Apps > Apps & features. Select the product
epson.com/support (U.S.), epson.ca/support
66
(Canada), or