Cannot Import Invoice/Receipt Database; License Key Is Disabled; Uninstall Your Scanner Software; Uninstalling Scanner Software - Windows - Epson ES-580W User Manual

• Make sure the accounting service is not down for system maintenance. Check the accounting service
website for more information.
• Make sure the desktop accounting service and its company file are opened on your computer.
Parent topic:

Cannot Import Invoice/Receipt Database

If you cannot import an invoice/receipt database, make sure the Epson ScanSmart software version
installed on your computer is up to date. Run Epson Software Updater or visit the Epson support website
for your product.
Parent topic:

License Key is Disabled

If you have problems entering a license key, try these solutions:
• Make sure the license key is valid and correctly entered.
• The license key is only available for one scanner. Make sure you selected the correct scanner.
• If you need to replace your scanner under warranty, Epson can issue you a new license key. Contact
Epson Support if you have trouble with the new license key.
Parent topic:
Related tasks
Changing the Epson Product

Uninstall Your Scanner Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.

Uninstalling Scanner Software - Windows

Uninstalling Scanner Software - Mac
Parent topic:
Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.
1. Exit all applications currently running on your computer.
2. Turn off the scanner.
Solving Invoice/Receipt Manager Problems
Solving Invoice/Receipt Manager Problems
Solving Invoice/Receipt Manager Problems
Solving Problems
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