Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
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Chapter 3 Chapter 4 GoVault™ for Windows User’s Guide Installing the SATA Card ... 9 Installing the Internal GoVault Dock... 10 Installing the External GoVault Tabletop Dock ... 15 Installing the GoVault System Application Software... 16 Determining Which System Application Applet to Use... 17 Installing the GoVault System Application Software ...
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Appendix A Appendix B Appendix C Appendix D GoVault™ for Windows User’s Guide Environmental Specifications... 59 Interface Compliance Specifications ... 60 Changing the Bezel Parts and Tools Required... 62 Procedure ... 63 Configuring Windows for DMA Data Transfer Mode About Data Transfer Modes ... 66 Determining Your Motherboard Configuration...
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GoVault™ for Windows User’s Guide Figure 1 GoVault Docks... 2 Figure 2 Ruggedized Disk Cartridge ... 4 Figure 3 Installing the SATA Card... 10 Figure 4 Installing and Securing the Internal GoVault Dock... 11 Figure 5 Connecting the SATA Data Cable to the Dock ... 12 Figure 6 Connecting the SATA Data Cable to the SATA Card...
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GoVault™ for Windows User’s Guide Table 1 Activity LED Indicator Display Definitions... 25 Table 2 Resolving Abnormal Hardware Conditions ... 51 Table 3 Physical Specifications... 53 Table 4 Voltage and Current Specifications ... 55 Table 5 Performance Specifications... 57 Table 6 Reliability Specifications ...
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Audience Purpose Document Organization GoVault™ for Windows User’s Guide This guide was written for users of the Quantum GoVault™ for Windows dock and cartridge disk drive. This guide provides the following information about the GoVault disk drive: • Unpacking and installation instructions •...
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Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warning: Warnings indicate potential hazards to personal safety and are included to prevent injury. The following subsections identify the Quantum company contacts. Bezel, provides instructions for changing Compliances, identifies Preface Mode,...
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Support website contains a collection of information, including answers to frequently asked questions (FAQs). You can also access software, firmware, and drivers through this site. For further assistance, or if training is desired, contact Quantum: Quantum Technical Assistance Center in the USA: For additional contact information:...
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Preface GoVault™ for Windows User’s Guide...
Overview GoVault™ for Windows User’s Guide This chapter provides an introductory overview of the Quantum GoVault™ for Windows dock and cartridge disk drive. Topics include: • Overview on page 1 • Product Description on page 2 • Operational Features on page 5...
Product Description Figure 1 GoVault Docks GoVault™ for Windows User’s Guide As shown in figure 1, GoVault is available in two models: • Internal—Mounts in a 3.5- or 5.25-inch bay of your computer workstation or server system • External (GoVault Tabletop)—Is already mounted inside a standalone enclosure The following subsections provide a brief description of each GoVault component:...
• Is a removable disk that can withstand a 1-meter drop to a hard surface and has a robust SATA connector that is rated for 5,000 matings with the GoVault dock. • Provides safe data storage for up to 10 years, under proper storage conditions. Product Description...
• Determine if a Self-Monitoring Analysis and Reporting Technology (SMART) threshold is set on the cartridge • Reformat GoVault cartridges with the FAT32 file system With each GoVault for Windows, Quantum provides robust backup application software that simplifies the automation and management of data backup and recovery operations.
3 for information about using GoVault. Most backup applications that can mount removable media disk-type devices can access GoVault for Windows. For the current list of Quantum- or vendor-tested compatible backup applications, visit the Quantum website at: www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx Operational Features...
GoVault™ for Windows User’s Guide Installation Procedures This chapter provides instructions for installing the GoVault™ for Windows dock and cartridge disk drive, including: • System Requirements on page 7 • Cartridge Handling Precautions • Unpacking and Inspection Procedures • Installing the Internal GoVault Dock •...
Intel Pentium 4 or above • AMD K6 or above • CD-ROM drive • 2 Mbytes of hard disk storage for the GoVault system application software • For the internal GoVault dock: • One available 3.5- or 5.25-inch internal drive bay •...
Cartridge Handling Precautions Unpacking and Inspection Procedures GoVault™ for Windows User’s Guide Always observe the following guidelines and precautions when handling GoVault cartridges: • Store cartridges: • Between 20° C and 30° C at 20% to 40% relative humidity (noncondensing) •...
Installing the Internal GoVault Dock Installing the SATA Card GoVault™ for Windows User’s Guide 3 Visually inspect the GoVault dock and notify your Quantum representative immediately of any damage. 4 Always save the shipping container and packing materials for any future use.
Figure 3 Installing the SATA Card Installing the Internal GoVault Dock GoVault™ for Windows User’s Guide 2 Remove the cover from the workstation or server system. See your computer manufacturer’s instructions for the Note: proper procedures to remove the cover. 3 Install the SATA card in an available PCI slot, and secure the card to the computer using one screw (see After you have installed the SATA card, or if your computer workstation...
Figure 4 Installing and Securing the Internal GoVault Dock GoVault™ for Windows User’s Guide 1 If you have just installed a SATA card, then you already have shut down the workstation or server system and removed the cover. In this case, skip to step 4 of this procedure. If your computer workstation or server system already had either a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card, then proceed to step 2 of this procedure.
Figure 5 Connecting the SATA Data Cable to the Dock Figure 6 Connecting the SATA Data Cable to the SATA Card GoVault™ for Windows User’s Guide 6 Connect one end of the SATA data cable to the SATA data connector on the back of the internal GoVault dock (see Caution: Do not force SATA connections.
Figure 7 Connecting the SATA Power Cable to the Dock Figure 8 Connecting the SATA Power Cable to the PC GoVault™ for Windows User’s Guide SATA power connector 9 Connect the power supply end of the of the SATA power supply conversion adapter cable to the computer power harness connector (see figure...
Figure 9 Successful Configuration Display GoVault™ for Windows User’s Guide 14 Use Windows My Computer and configuration (see figure 15 Perform a number of file copy operations to and from the GoVault cartridge to verify the disk write/read functions. 16 If you are going to install both the GoVault system application software and the backup application software, then proceed to Installing the GoVault System Application Software subsection.
Installing the External GoVault Tabletop Dock Figure 10 GoVault Tabletop Rear Panel GoVault™ for Windows User’s Guide Install the external GoVault Tabletop dock and cartridge as follows: 1 Connect the drive-end (Mini-B) connector of the USB interface cable to the Mini-B USB port on the rear panel of the GoVault Tabletop dock (see figure 10).
Installing the GoVault System Application Software GoVault™ for Windows User’s Guide Installing the GoVault System Application Software 7 Insert a GoVault cartridge into the dock and verify that the front panel activity LED indicator signifies a successful cartridge load operation (see Inserting Cartridges 8 Perform a number of file copy operations to and from the GoVault cartridge to verify the disk write/read functions.
Determining Which System Application Applet to Use Installing the GoVault System Application Software GoVault™ for Windows User’s Guide Installing the GoVault System Application Software To install the GoVault system application software: 1 First, you need to determine which system application applet to use. 2 Then, see Installing the GoVault System Application Software detailed software installation instructions.
Chapter 2 Installation Procedures Installing the GoVault System Application Software Figure 11 GoVault Setup Wizard GoVault™ for Windows User’s Guide...
Chapter 2 Installation Procedures Installing the GoVault System Application Software Figure 12 License Agreement Dialog 5 Read the License Agreement, select , and click to continue I Agree Next and display the dialog (see figure 13). Select Installation Folder GoVault™ for Windows User’s Guide...
Figure 13 Select Installation Folder Dialog GoVault™ for Windows User’s Guide Installing the GoVault System Application Software 6 Use the Select Installation Folder you want to install the GoVault system application software. 7 The default location is shown in different location, click Browse you want.
Figure 14 Confirm Installation Dialog GoVault™ for Windows User’s Guide Installing the GoVault System Application Software 9 Click to start the installation. Next 10 Appearance of the Installation Complete installation of the GoVault system application software (see figure 15). 11 As prompted, click Close display signifies a successful to exit the GoVault Setup Wizard.
Figure 15 Installation Complete Display GoVault™ for Windows User’s Guide Installing the GoVault System Application Software 12 Remove the GoVault Resource CD from the CD-ROM drive. 13 Verify successful installation of the GoVault system application software by right-clicking the GoVault drive letter and seeing the Password GoVault Help 14 If you are going to install the included backup application, or another...
Before installing any other backup application software, check the Compatibility Guide on the Quantum website to verify that it is compatible with GoVault: www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx After installing the backup application software, proceed to GoVault in the following subsection.
GoVault™ for Windows User’s Guide This chapter describes how to use the GoVault™ for Windows dock and cartridge disk drive, including: This chapter describes how to use GoVault™ Tabletop. Topics include: • Understanding the Activity LED Indicator Display • Inserting and Ejecting Cartridges •...
Understanding the Activity LED Indicator Display Table 1 Activity LED Indicator Display Definitions GoVault™ for Windows User’s Guide The on/off or flashing condition of the green activity LED indicator on the front panel of the GoVault dock displays the various status conditions, as shown in table When the LED .
Inserting and Ejecting Cartridges Inserting Cartridges GoVault™ for Windows User’s Guide When the LED . . . It means that the GoVault dock . . . is flashing on very encountered an unrecoverable hardware quickly, error, such as a Power On Self-Test (POST) approximately eight failure.
Figure 16 Inserting a Cartridge Ejecting Cartridges GoVault™ for Windows User’s Guide 4 Verify that the front panel activity LED flashes on and off as the operating system accesses the cartridge. Eject a cartridge from the GoVault dock by either: •...
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GoVault™ for Windows User’s Guide 2 Press and hold the front panel cartridge eject button for a second or longer, and watch the activity LED to confirm that the cartridge eject operation is underway: This LED indication . . . continuous fast flashing five flashes and then stop 3 Remove the cartridge from the dock after the eject operation...
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GoVault™ for Windows User’s Guide Emergency Cartridge Eject Procedure Caution: Avoid using this procedure. Ejecting a cartridge in this manner can result in a loss of data and directory corruption. If neither the power nor software cartridge eject procedure is successful, and you absolutely must have the cartridge ejected from the dock: 1 Verify that the font panel activity LED indicator is not flashing, which would signify that the cartridge is being accessed.
Figure 17 Manual Cartridge Eject Hole GoVault™ for Windows User’s Guide Manual Cartridge Eject Procedure In case of a power loss or other unusual situation that prevents a normal power or software cartridge eject operation, you can manually eject the cartridge from the GoVault dock by straightening a large paper clip and inserting it into the front panel manual cartridge eject hole (see Do not use a pencil or other breakable items.
Write Protecting Cartridges Figure 19 Cartridge Write Protect Switch GoVault™ for Windows User’s Guide GoVault cartridges have a two-position write-protect switch that enables and disables write access to the disk (see In this position . . . The write function is . . . unlocked enabled.
Changing the Volume Label of Cartridges Reformatting Cartridges GoVault™ for Windows User’s Guide Under Windows 2003, Windows XP, and Windows Vista, you can change the volume label (name) of GoVault cartridges as you would any other disk drive by: 1 Right-clicking the GoVault drive letter in the Windows display.
Accessing GoVault System Application Software Features GoVault™ for Windows User’s Guide Accessing GoVault System Application Software Features The GoVault system application software can format the cartridge with the NTFS or FAT32 file system. Note: If you have installed the GoVault system application software, you can format a FAT32 file system larger than 32 Gbytes, however the maximum file size (not volume size) is 4 Gbytes.
Figure 20 GoVault System Application Software Menu GoVault™ for Windows User’s Guide Accessing GoVault System Application Software Features 2 On the GoVault system application software menu: Selecting . . . Displays . . . Explore the standard Windows expanded GoVault drive display. the standard Windows Open expanded GoVault drive display.
Figure 21 GoVault Properties Dialog GoVault™ for Windows User’s Guide Accessing GoVault System Application Software Features Selecting . . . Displays . . . the standard Windows Rename GoVault drive name highlighted for the file rename function. the standard Windows local disk Properties for the GoVault drive (see extensions to support the following GoVault...
Using Cartridge Password Protection About Cartridge Password Protection GoVault™ for Windows User’s Guide The GoVault system application software provides cartridge password protection features that you can use to: • Create and use a unique password for each GoVault cartridge • Change the password or remove password protection for a cartridge •...
Setting Cartridge Password Protection Figure 22 Set Cartridge Password Dialog GoVault™ for Windows User’s Guide To set password protection for a GoVault cartridge: 1 Create the password that you want, using the following requirements: • From 6 to 16 case-sensitive characters •...
Entering the Cartridge Password Figure 23 Enter Cartridge Password Dialog GoVault™ for Windows User’s Guide 6 As prompted, type the cartridge password in the box. Note: The password fields are case-sensitive. Also, always record cartridge passwords and store them in a safe, secure location.
Figure 24 Incorrect Password Eject Message GoVault™ for Windows User’s Guide 1 As prompted, type the cartridge password in the 2 Click to close the Enter Cartridge Password GoVault cartridge. 3 If you entered an incorrect password, an error message asks you to try again.
Changing the Cartridge Password Figure 25 Change Cartridge Password Dialog GoVault™ for Windows User’s Guide To change the current password of a password-protected cartridge: 1 Eject and reinsert the cartridge to redisplay the dialog (see figure 23 Password 2 As prompted, type the current cartridge password in the text box.
Figure 26 Removing Cartridge Password Protection Performing a Security Erase Cartridge Function GoVault™ for Windows User’s Guide 7 As prompted, type the new cartridge password in the text box. 8 Type the password again in the 9 Click to assign the new password to the GoVault cartridge and close the Change Cartridge Password To remove password protection from a cartridge:...
Figure 27 Security Erase Cartridge Dialog GoVault™ for Windows User’s Guide If you cannot access a password-protected cartridge because of a forgotten or lost password, perform the Security Erase Cartridge function as follows: 1 Close all applications running on the workstation or server system, especially: •...
Checking the GoVault Dock and Cartridge Status GoVault™ for Windows User’s Guide Checking the GoVault Dock and Cartridge Status 4 On the Security Erase Cartridge a Click if you want to quit without erasing any of the data Cancel on the cartridge. You will not be able to click Erase Cartridge function.
Figure 28 GoVault Status Display Dock Status GoVault™ for Windows User’s Guide Checking the GoVault Dock and Cartridge Status As shown in figure 28, the GoVault system application software displays operational statistics and status information about the GoVault dock on the left side of the display, under the information includes: •...
Cartridge Status GoVault™ for Windows User’s Guide Checking the GoVault Dock and Cartridge Status For the internal dock (SATA interface), the displayed information also includes: • The total hours of operation for the fan. • The operational status of the voltage, temperature, and fan. If there is a problem, the displayed status changes from Handling Operational Fault Conditions As shown in...
If they are the same, then there is no need to proceed with the firmware update procedure. b If the firmware on the Quantum website is a later version than the firmware installed on your dock, then download the newer firmware file, saving it to a location on your local system startup hard drive.
Figure 29 GoVault Firmware Update Dialog Figure 30 Ready to Commence Firmware Update Message GoVault™ for Windows User’s Guide 10 Click to begin the firmware update. 11 When the firmware update operation completes, the GoVault system application software prompts you to restart the system (see figure 31).
Figure 31 Firmware Update Complete Message Handling Operational Fault Conditions GoVault™ for Windows User’s Guide 13 To verify that the GoVault dock firmware was successfully updated: a Right-click the GoVault icon in the Windows display to view the GoVault system application software Explorer menu (see figure 20 on page...
Abnormal Hardware Conditions GoVault™ for Windows User’s Guide The GoVault system application software samples three operational aspects of the internal GoVault dock and cartridge disk drive once a minute: • Voltage • Temperature • Fan When it detects that the internal dock temperature, voltage, or fan operation is abnormal, the GoVault system application software: •...
• Posts a message in the Windows Application Event log • Updates the GoVault Properties, setting the (see figure 28 on page 45) Contact Quantum Technical Support for diagnosis instructions. Handling Operational Fault Conditions THEN . . . shut down the computer and contact the computer manufacturer for instructions and diagnosis.
GoVault™ for Windows User’s Guide This chapter provides GoVault™ for Windows dock and cartridge disk drive technical specifications, including: • Physical Specifications on page 53 • Power Specifications on page 55 • Performance Specifications • Reliability Specifications • Environmental Specifications •...
Power Specifications Table 4 Voltage and Current Specifications GoVault™ for Windows User’s Guide The internal GoVault dock is powered by +5 VDC and +12 VDC from the internal power supply of the host workstation or server system. The external GoVault Tabletop dock is powered by an AC-to-DC power adapter/converter that provides +12 VDC.
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GoVault™ for Windows User’s Guide Specification Tabletop Input voltage (60 Hz) Dock DC voltage tolerance Non-operating maximum Maximum operating current: • Idle • Continuous Ripple, peak-to-peak Power Specifications Value 115/230 VAC ± 10% +12.0 VDC ± 10% +28 VDC 0.30 Amps (with cartridge inserted) 0.11 Amps (without cartridge) 0.50 Amps (with cartridge...
Performance Specifications Table 5 Performance Specifications GoVault™ for Windows User’s Guide Table 5 lists the GoVault performance specifications. Specification Capacity Data transfer rates Seek rates: • Minimum (1 track) • Average • Maximum Latency Spindle speed Start time Stop time, including eject Performance Specifications Value A function of the installed...
Reliability Specifications Table 6 Reliability Specifications GoVault™ for Windows User’s Guide Table 6 lists the GoVault reliability specifications. Specification Load/unload cycles Dock service life MTBF Cartridge archive life Unrecoverable data rate Reliability Specifications Value 5,000 (dock and cartridge) 5 years at 2.75 load/unload cycles per day Internal dock, 375,000 hours Tabletop dock, 300,000 hours Cartridge, 330,000 hours...
Environmental Specifications Table 7 Environmental Specifications GoVault™ for Windows User’s Guide Table 7 lists the GoVault environmental specifications. Specification Value Temperature: • Operating 50° F to 104° F (10° C to 40° C) • Nonoperating Dock, –40° F to 140° F (–40°C to 60° C) Cartridge, 68°...
Parts and Tools Required GoVault™ for Windows User’s Guide Changing the Bezel The standard configuration of the internal GoVault™ dock includes side brackets and a 5.25-inch bezel for installation in a 5.25-inch drive bay. If you need to install the dock in a 3.5-inch drive bay, use the procedure in this appendix for removing the side brackets and changing the bezel.
Figure 34 Parts and Tools Required Procedure Figure 35 Removing the Side Brackets GoVault™ for Windows User’s Guide To change the GoVault bezel: 1 Remove the two screws that attach each side bracket to the GoVault dock (see figure 35). 2 Remove the side brackets store them in a safe place.
Figure 36 Releasing the Bezel Clips Figure 37 Removing the 5.25- inch Bezel GoVault™ for Windows User’s Guide 4 Make sure that the bezel release is even across all surfaces, and carefully remove the bezel in a straight, outward motion (see figure 37), and store it in a safe place.
About Data Transfer Modes GoVault™ for Windows User’s Guide Configuring Windows for DMA Data Transfer Mode If you are not going to install the GoVault system application software, use the procedures in this appendix to determine the hardware configuration of the motherboard in your workstation or server system and, if necessary, configure the operating system to use the high-speed Direct Memory Access (DMA) mode for GoVault data transfer operations.
Determining Your Motherboard Configuration Figure 39 Device Manager View Menu GoVault™ for Windows User’s Guide 3 The GoVault device server is connected to the system by an Intel or an Intel-compliant motherboard with either an Intel or an Intel- compliant ICH5, ICH6, or ICH7 I/O Controller Hub. To make sure that your system uses the high-speed DMA mode for data transfer operations: 1 First, use the procedure in...
Connection Listing GoVault™ for Windows User’s Guide 3 Sequentially expand the following device categories, in the order presented, looking for a QUANTUM GoVault ACPI Uniprocessor PC or ACPI Multiprocessor PC Microsoft ACPI-Compliant System PCI Bus Intel(R) XXXXX Ultra ATA Storage Controllers...
PIO is the GoVault data transfer mode, change it to DMA mode as follows: 1 Right-click QUANTUM GoVault select to display the Properties (see figure 41). Changing the Transfer Mode Changing the Transfer window. Device Manager in the window and Device Manager QUANTUM GoVault Properties dialog...
3 Click to close the QUANTUM GoVault Properties 4 In the window right click the IDE Channel listing Device Manager under which QUANTUM GoVault is shown—either the Channel Secondary IDE Channel the appropriate IDE Channel Properties 5 Open the Advanced Settings...
10 When the system restarts, verify that DMA is configured as the GoVault transfer mode (see Repeat steps 1 through 3 of Configuration on page 67 to find the QUANTUM GoVault listing Device Manager Changing the Transfer Mode from the DMA if available dialog.
Configured GoVault™ for Windows User’s Guide In the window right-click the IDE Channel listing Device Manager under which QUANTUM GoVault is shown and select to display the appropriate Open the Advanced Settings as the GoVault transfer mode as shown in...
Appendix C Environmental and Disposal Compliances Environmental Compliance Quantum is committed to providing quality products in an environmentally sound manner and to comply with all applicable environmental laws, rules and regulations. This product was designed, manufactured and made available with...
For more information about properly disposing of your waste equipment for recycling, please visit our website at your local government authority, your household waste disposal service, or the business from which you purchased the product. Disposal of Electrical and Electronic Equipment qcare.quantum.com or contact...
GoVault™ for Windows User’s Guide Regulatory Compliances This appendix identifies the GoVault™ regulatory compliances. The topics include: • Safety Standard Compliances • Electromagnetic Compatibility (EMC) Compliances • Regulatory Agency Certifications Appendix D on page 76 on page 77 on page 78...
Safety Standard Compliances Table 9 Safety Standards Country Regulatory Organization Canada Canadian Standards Association (CSA) EU member nations Comité Europèen de Normalisation Electrotechnique – the European Committee for Electrotechnical Standardization (CENELEC) Germany Bauart IECEE* member nations IECEE* International Electrotechnical Commission on Electrical Equipment (IECEE) for Mutual Recognition of Test Certificates for Electrical Equipment “CB Scheme”...
Electromagnetic Compatibility (EMC) Compliances Table 10 Electromagnetic Compatibility (EMC) Regulations Country Regulatory Organization Canada Industry Canada Digital Apparatus - Interference-Causing Equipment Standard (ICES-003) EU member nations Japan Voluntary Control Council for Interface (VCCI) South Korea Taiwan Bureau of Commodity Inspection and Quarantine (BSMI) United States Federal Communications Commission...
Regulatory Agency Certifications Table 11 Regulatory Agencies GoVault™ for Windows User’s Guide You should also consider the following safety points: • Install the drive in an enclosure that limits the user’s access to live parts, gives adequate system stability and provides the necessary grounding for the drive.
Canadian Standards Association (CSA) International Electrotechnical Commission (IEC) GoVault™ for Windows User’s Guide GoVault is certified under the CSA’s Component Recognition Program (CSA Standard C22.2 NO 950). GoVault is classified for safety standards of the International Standard IEC 950, European Standard EN 60950 by GS and Bauart license. Regulatory Agency Certifications...
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