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matrix III led troubleshooting
1.
9.
ID plug MUST be plugged in.
14.
MAX
1700 FS PRO
Matrix III LED
Problem Condition
"BATTERY IN ERROR" LED is ON.
"BATTERY IN USE" LED is ON
"BATTERY VOLTAGE (E 1/2 F)" LEDs, only "E"
is ON.
"REPLACE BATTERY" LED is ON.
"BATTERY IN USE" and "POWER" LED are
FLASHING
PRIMARY Matrix III "LINK OK" LED is OFF
SECONDARY Matrix III "LINK OK" LED is OFF
"UL Entrap" LED is ON
"ERD" LED is FLASHING
"PHOTO CLS" LED is ON
"CLS ONLY 10K" LED is ON
"PHOTO CLS" LED is flashing
"CLS ONLY 10K" LED is flashing
"OPEN ONLY" LED is ON
"OPEN ONLY" LED is FLASHING
"MAX SENSE" LED is ON
"MANUAL RELEASE/RESET" LED is ON but
manual release is not working
"OBD PORT" LED is FLASHING
"PROGRAM" LED is FLASHING
BATTERY INPUT ERROR
2.
BATTERY IN USE
BATTERY
INPUT
3.
BATTERY VOLTAGE
4.
REPLACE BATTERY
5.
POWER
POWER /
SOLAR IN
6.
ERD
7.
MAX SENSE
MODULE
8.
MOTOR OVERLOAD
PORT
MANUAL RELEASE/RESET
RESET /
MANUAL
10.
OBD PORT
RELEASE
1
2
11.
PROGRAM
ALARM
3
4
5
ID PLUG
6
12.
ID PLUG ERROR
ERROR
1
2
ID
3
4
13.
SOLAR MODE
PLUG
5
6
7
8
PRIMARY/SECONDARY
9
10
15.
EXIT LOOP
EXIT PWR
EXIT
GND
16.
CENTER LOOP
CENTER
LOOP PWR
17.
SAFETY LOOP
SAFETY
FAULTS
18.
12 VDC
24VDC OUTPUT
GND
19.
24 VDC
12VDC OUTPUT
GND
42.
GATE SPEED
41.
MANUAL RELEASE
Normal
LED
1
•
"BATTERY Plug" not plugged in to "BATTERY IN" port.
•
AC power is lost, operator is in battery back-up mode.
OFF
2
•
Check if Toroid box AC POWER ON/OFF SWITCH is ON.
• Measure power input DC voltage on Matrix 1 ("24V/GND" - 2-pin black connector), (expected reading
34 VDC if AC on, 25VDC if on battery back-up).
•
Battery is very LOW. Check if AC power ON/OFF switch is ON. If so, check AC power.
OFF
3
•
Battery needs to be replaced if BATTERY TEST fails and "REPLACE BATTERY" LED is ON.
OFF
4
•
Battery not plugged in to BATTERY INPUT port.
OFF / ON
2 / 5
•
Check if limit sensors are plugged into PRIMARY MATRIX III "SLIDER LIMIT" input.
ON
40
•
Check wiring between PRIMARY RS485 (+,-, gnd) and SECONDARY RS485 (+,-, gnd) terminals,
ON
40
connect [(+) to (+)], [(-) to (-)] and [GND to GND].
•
Check if limit sensors are plugged into SECONDARY Matrix III "SLIDER LIMIT" input.
•
An entrapment event has occurred, check if an entrapment sensor was triggered (see if PHOTO CLS,
ON
37
OPEN ONLY, or OPEN/CLS LEDs are on).
•
An ERD event may have occurred. Check for gate obstruction.
ON
6
•
ERD sensitivity is too high for application. Re-adjust ERD setting, (see
•
Sensor on PHOTO CLS or CLS ONLY 10K inputs (photocell or edge) may have detected an obstruction
OFF
30 / 34
while closing gate.
•
Photocell on PHOTO CLS or CLS ONLY 10K inputs is misaligned with reflector.
•
Sensor on PHOTO CLS or CLS ONLY 10k inputs (photocell or edge) may not be wired properly, (see
OFF
30 / 34
•
Sensor is NOT a N.C. monitored sensor that is UL325 2018 compliant.
•
Sensor might need to be re-learned.
•
Sensor is damaged or malfunctioning.
•
Sensor on OPEN ONLY input (photocell or edge) may have detected an obstruction while cycling gate.
OFF
29 / 33
•
Photocell on OPEN ONLY input is misaligned with reflector.
•
Sensor on OPEN ONLY input (photocell or edge) may not be wired properly, (see
OFF
29 / 33
•
Sensor is NOT a N.C. monitored sensor that is UL325 2018 compliant.
•
Sensor on OPEN ONLY is damaged or malfunctioning.
•
Sensor might need to be re-learned.
•
MOST sensitive setting for ERD entrapment detection. Select a less sensitive setting (recommend level
OFF
7
10 thru 16)
•
Connected external device to MANUAL RELEASE input is not working, check wiring. replace device.
OFF
9 / 41
•
Up to 8000 event history and error codes are being downloaded to connected flash drive. Up to 5 min.
OFF
10
•
Program button has been pressed and programming mode is active. Press button again to leave
OFF
11
programming mode.
BATTERY
MATRIX III
BATTERY VOLTAGE
INPUT
ERROR
E
1/2
F
BATTERY
BACKUP MODE
BATTERY
LEAVE
OPEN
IN USE
OPEN
1 TIME
REPLACE
LEAVE
BATTERY
BATTERY
CLOSED
TEST
POWER
CLOSE
ERD SENSITIVITY
TIMER
14
12
14
12
16
16
MIN
MIN
ERD
ERD
1
9
1
9
MAX
MOTOR
MAX
MOTOR
SENSE
OVER
SENSE
OVER
3
3
7
7
MIN
LOAD
LOAD
OPENING
CLOSING
OBD PORT
BLACK BOX
MATRIX III
OFF
SWING / SLIDE
ON/OFF
BATTERY
MOTION CONTROL
JOG
PROGRAMMING
LEFT
OPEN
STOP
CLOSE
PROGRAM
OFF
QUICK
MAGLOCK
OPEN
OPEN
SOLAR MODE
CLOSE
LEFT
RIGHT
DELAY
LOOP
OFF
ON
OFF
ON
GATE
LOOP
OFF
GATE SPEED
1.5 sec
LOOP
OPERATOR
MIN
MIN
MAX
MAX
PRIMARY
SECONDARY
ENTRAP
OPENING
CLOSING
LINK
OK
PRIMARY/
SECONDARY
LINK
40.
LINK OK
Table continued on next page
UL 325 2018 Standard - MAX 1200 FS PRO/1700 FS PRO Matrix III Install Version 2c
21
MOTOR
INPUTS
20.
CLOSE TIMER
MOTOR
POSITION
INPUTS
21.
SLIDER LIMIT
SLIDER
LIMIT
SWING
MAX
OFF
LIMIT
22.
ON/OFF BATTERY
23.
QUICK CLOSE
24.
OPEN LEFT
25.
OPEN RIGHT
GATE OPEN
26.
GATE OPEN
COM
GATE CLOSED
27.
GATE CLOSED
GND
RIGHT
28.
MAGLOCK
MAG
NO
LOCK
COM
NC
29.
OPEN ONLY NC
OPEN ONLY
NC
30.
PHOTO CLOSE NC
PHOTO CLS
NC
OPEN/CLS
NC
2.5 sec
31.
OPEN / CLOSE NC
12VDC OUT
32.
12VDC OUT
GND
OPEN ONLY
10K
UL
33.
OPEN ONLY 10K
CLS ONLY
10K
OPEN/CLS
10K
34.
CLOSE ONLY 10K
12VDC OUT
35.
OPEN / CLOSE 10K
GND
36.
12VDC OUT
37.
UL ENTRAPMENT
38.
GATE TAMPER
39.
GATE DISABLE
Solution(s) for
Problem Condition
).
8
).
5
).
5
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Table of Contents
Troubleshooting
