Solutions When "Not Supported" Message Appears; Solutions When Only A Partial Image Appears; Solutions When The Image Is Not Rectangular - Epson EB-810E User Manual

Solving Image or Sound Problems
d Select Mirror Displays.

Solutions When "Not Supported" Message Appears

If the message "Not supported" is displayed, try the following solutions:
• Make sure the correct input signal is selected in the projector's Signal I/O
menu.
• Make sure the computer's display resolution does not exceed the projector's
resolution and frequency limits. If necessary, select a different display
resolution for your computer.
• If you are projecting from an HDMI source, change the HDMI IN EQ Level
setting in the projector's Signal I/O menu. After changing the setting, you
may need to restart the projector. Follow the on-screen instructions.
• If you are projecting using a thumb-sized media streaming device, set the
HDMI IN EQ Level setting to Auto in the projector's Signal I/O menu. If a
problem occurs, change the setting.
g g Related Links
• "Input Signal Settings - Signal I/O Menu"
• "Supported Monitor Display Resolutions"

Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:
• Make sure you selected the correct Screen Type setting in the projector's
Installation menu for the screen you are using.
If there are margins between the edge of the image and the projected screen
frame, adjust the position of the image.
• Make sure the Scale setting is turned off in the projector's Image menu.
• If you have adjusted the image size using the Digital Zoom setting in the
projector's Installation menu, perform Image Shift to adjust the image
position.
Installation > Digital Zoom > Image Shift
s
p.183
p.251
• Press the [Aspect] button on the remote control to select a different image
aspect ratio.
• If you zoomed into or out of the image using the [E-Zoom] buttons, press
the [Esc] button until the projector returns to a full display.
• Check your computer display settings to disable dual display and set the
resolution within the projector's limits.
• Check the resolution assigned to your presentation files to see if they are
created for a different resolution.
• When projecting in Content Playback mode, make sure you are using the
appropriate Overlay Effect settings.
Operation > Content Playback > Overlay Effect
s
• Make sure you selected the correct Projection setting in the projector's
Installation menu.
g g Related Links
• "Projector Installation Settings - Installation Menu"
• "Image Quality Settings - Image Menu"
• "Supported Monitor Display Resolutions"
• "Adjusting the Image Position Using Screen Position"
• "Adding Effects to Your Projected Image"

Solutions When the Image is not Rectangular

If the projected image is not evenly rectangular, try the following solutions:
• Place the projector directly in front of the center of the screen, facing it
squarely, if possible.
• Adjust the Quick Corner setting to correct the image shape.
Installation > Geometry Correction > Quick Corner
s
• Adjust the Arc Correction setting to correct the image shape projected on a
curved surface.
Installation > Geometry Correction > Arc Correction
s
• Adjust the Point Correction setting to correct slight distortion which
occurs partially.
Installation > Geometry Correction > Point Correction
s
235
p.186
p.181
p.251
p.51
p.100