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Meridian 1

Succession 1000

Succession 1000M

Succession 3.0 Software

Features and Services

Book 3 of 3 (N to Z)

Document Number: 553-3001-306

Document Release: Standard 12.00

Date: October 2003

Year Publish FCC TM

Copyright © 1994–2003 Nortel Networks

All Rights Reserved

Produced in Canada

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design

or components as progress in engineering and manufacturing may warrant. This equipment has been tested

and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the

radio interference regulations of the Industry Canada. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses and can radiate radio frequency energy, and if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference in which case users will be required

to correct the interference at their own expense.

SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

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Summary of Contents for Nortel Meridian 1

Page 1 All Rights Reserved Produced in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of the Industry Canada.
Page 3: Revision History
Release 25.40 and Succession Communication Server for Enterprise (CSE) 1000, Release 2.0. This is book 3 of a 3 book set. January 2002 Standard 10.00. Up-issued to include content for Meridian 1 Release 25.40 and Succession Communication Server for Enterprise 1000, Release 1.1. April, 2000 Standard 9.00.
Page 4 Issue 7.00. This is the Release 23.0x standard version of this document. Certain application-specific features have been removed from this document and have been placed in their appropriate Nortel Networks technical publications (NTPs). Automatic Call Distribution features can be found in Automatic Call Distribution Feature description 553-2671-110;...
Page 5: Table Of Contents
Page 5 of 980 Contents About this document ..... Features and Software options ... . . N Digit DNIS .
Page 6 Page 6 of 980 Contents Off-Premise Station Analog Line Card ..On Hold on Loudspeaker ....On-Hook Dialing ......Optional Outpulsing Delay .
Page 7 Contents Page 7 of 980 Personal Call Assistant ....Phantom Terminal Numbers ....Position Busy with Call on Hold .
Page 8 Ringback Tone from Meridian 1 Enhancement ....Ringing Change Key .....
Page 9 Contents Page 9 of 980 Room Status ......Scheduled Access Restrictions ... . . Scheduled Electronic Lock .
Page 10 Page 10 of 980 Contents Special Trunk Support ....Speed Call Delimiter ..... . Speed Call Directory Number Access .
Page 11 Contents Page 11 of 980 Time and Date ......Tone to Last Party ......Tones and Cadences .
Page 12 Page 12 of 980 Contents 553-3001-306 Standard 12.00 October 2003...
Page 13: About This Document
Subject Features and Services (553-3001-306) describes the software features available with Succession 1000M, Succession 1000, and Meridian 1 systems. Note on legacy products and releases This NTP contains information about systems, components, and features that are compatible with Succession 3.0 Software.
Page 14 CP3 or CP4 systems (Options 51C, 61, 61C, 81, 81C). System migration When particular Meridian 1 systems are upgraded to run Succession 3.0 Software and configured to include a Succession Signaling Server, they become Succession 1000M systems. Table 1 lists each Meridian 1 system that supports an upgrade path to a Succession 1000M system.
Page 15: Intended Audience
Note the following: • When an Option 11C Mini system is upgraded to run Succession 3.0 Software, that system becomes a Meridian 1 Option 11C Chassis. • When an Option 11C system is upgraded to run Succession 3.0 Software, that system becomes a Meridian 1 Option 11C Cabinet.
Page 16 Page 16 of 980 About this document • Meridian 1 Option 61C • Meridian 1 Option 61C CP PII • Meridian 1 Option 81 • Meridian 1 Option 81C • Meridian 1 Option 81C CP PII • Succession 1000M Half Group •...
Page 17: Related Information
About this document Page 17 of 980 Feature interactions The feature interactions section explains how the feature is affected by or affects other features. When two features are mutually exclusive, they cannot be active in the system at the same time. Feature packaging The feature packaging section provides the packaging information (package name, package number, and package mnemonic) for the feature, as well as...
Page 18 Page 18 of 980 About this document • Product Compatibility (553-3001-156) • Transmission Parameters (553-3001-182) • Circuit Card: Description and Installation (553-3001-211) • Set-Based Administration (553-3001-303) • Software Input/Output: Administration (553-3001-311) • Automatic Call Distribution: Description (553-3001-351) • Hospitality Features: Description and Operation (553-3001-353) •...
Page 19 About this document Page 19 of 980 Online To access Nortel Networks documentation online, click the Technical Documentation link under Support on the Nortel Networks home page: http://www.nortelnetworks.com/ CD-ROM To obtain Nortel Networks documentation on CD-ROM, contact your Nortel Networks customer representative.
Page 20 Page 20 of 980 About this document 553-3001-306 Standard 12.00 October 2003...
Page 21 Page 21 of 980 Features and Software options Number Mnemonic Release Package Name 1.5 Mbit Digital Trunk Interface PBXI — Hong Kong Digital Trunk Interface — Reference Clock Switching (See also packages 129, 131, and 154) 16-Button Digitone/Multifrequency Telephone ABCD —...
Page 22: Features And Software Options
Page 22 of 980 Features and Software options Number Mnemonic Release Package Name 2 Mbit Digital Trunk Interface DTI2 • DID Recall features on DTI2 for Italy – DID Offering — DID Recall features on DTI2 for Italy – DID Recall —...
Page 23 — 500 Set Features — 500/2500 Line Disconnect AC15 Recall ACRL — AC15 Recall: Timed Reminder Recall — AC15 Recall: Transfer from Norstar — AC15 Recall: Transfer from Meridian 1 — Access Restrictions ACD/CDN Expansion ACDE 25.40 — ACD/CDN Expansion...
Page 24 Page 24 of 980 Features and Software options Number Mnemonic Release Package Name Aries Digital Sets ARIE — Meridian Communications Adapter — Meridian Modular Telephones Attendant Administration — Attendant Administration Attendant Alternative Answering — Attendant Alternative Answering — Attendant Barge-In Attendant Announcement AANN 25.40...
Page 25 Features and Software options Page 25 of 980 Number Mnemonic Release Package Name Attendant Forward No Answer AFNA — Attendant Forward No Answer — Attendant Forward No Answer Expansion — Attendant Incoming Call Indicators — Attendant Interpositional Transfer — Attendant Lockout Attendant Overflow Position —...
Page 26 Page 26 of 980 Features and Software options Number Mnemonic Release Package Name — Automatic Call Distribution Call Delays (see also package 40) — Automatic Call Distribution Call Priority (see also package 40) — Automatic Call Distribution Call Waiting Thresholds (see also packages 40 and 41) —...
Page 27 Features and Software options Page 27 of 980 Number Mnemonic Release Package Name Automatic Call Distribution Package D ACDD — Automatic Call Distribution Report Control (see also package 42) — Automatic Call Distribution Threshold Visual Indication (see also packages 40 and 41) Automatic Call Distribution, Account Code ACNT —...
Page 28 Page 28 of 980 Features and Software options Number Mnemonic Release Package Name Automatic Number Identification Route Selection ANIR — Automatic Number Identification Route Selection Automatic Number Identification — Automatic Number Identification — Automatic Number Identification on DTI — Automatic Preselection of Prime Directory Number Automatic Redial ARDL...
Page 29 Features and Software options Page 29 of 980 Number Mnemonic Release Package Name Basic Automatic Call Distribution BACD — Automatic Call Distribution Alternate Call Answer — Automatic Call Distribution Call Delays (see also package 131) — Automatic Call Distribution Call Priority (see also package 131) —...
Page 30 Page 30 of 980 Features and Software options Number Mnemonic Release Package Name BRI line application BRIL — Integrated Services Digital Network Basic Rate Interface (see also packages 216, and 233) — ISDN Basic Rate Interface Connected Line Presentation/Restriction — Bridging —...
Page 31 Features and Software options Page 31 of 980 Number Mnemonic Release Package Name Call Detail Recording, Data Link CLNK Call Detail Recording — Call Detail Recording — Call Detail Recording Enhancement — Call Detail Recording on Redirected Incoming Calls — Call Detail Recording with Optional Digit Suppression —...
Page 32 Page 32 of 980 Features and Software options Number Mnemonic Release Package Name Call Park Networkwide CPRKNET — Call Park Network Wide Call Park CPRK — Call Park — Recall after Parking — Call Pickup Call Processor Input/Output (Option 81) CPIO —...
Page 33 Features and Software options Page 33 of 980 Number Mnemonic Release Package Name Calling Party Privacy — Calling Party Privacy — Camp-On — Camp-On — Camp-on to Multiple Appearance Directory Number — Capacity Expansion — Card LED Status Centralized Attendant Services (Main) CASM —...
Page 34 Page 34 of 980 Features and Software options Number Mnemonic Release Package Name China Toll Package CHTL — China Phase II – Toll Call Loss Plan CLASS Calling Name Delivery CNAME — CLASS CLASS Calling Number Delivery CNUMB — CLASS Collect Call Blocking —...
Page 35 Features and Software options Page 35 of 980 Number Mnemonic Release Package Name Console Presentation Group CPGS — Console Presentation Group Level Services Controlled Class Of Service CCOS — Controlled Class of Service Coordinated Dialing Plan — Coordinated Dialing Plan Core Network Module CORENET —...
Page 36 Page 36 of 980 Features and Software options Number Mnemonic Release Package Name Dial Tone Detector — Dial Tone Detection — Flexible Dial Tone Detection Dialed Number Identification System DNIS — Dialed Number Identification Services — Dialed Number Identification Services Length Flexibility —...
Page 37 Features and Software options Page 37 of 980 Number Mnemonic Release Package Name Digital Private Network Signaling Network DNWK Services (DPNSS1) — Attendant Call Offer — Attendant Timed Reminder Recall and Attendant Third Party Service — Call Back when Free and Next Used —...
Page 38 Page 38 of 980 Features and Software options Number Mnemonic Release Package Name — Direct Inward Dialing to TIE Connection Direct Inward System Access DISA — Call Park on Unsupervised Trunks — Direct Inward System Access — Direct Inward System Access on Unsupervised Trunks Direct Private Network Access DPNA...
Page 39 Features and Software options Page 39 of 980 Number Mnemonic Release Package Name Do Not Disturb, Individual DNDI — Do Not Disturb — Network Individual Do Not Disturb (see also packages 127, and 159) — Electronic Brandlining Emergency Services Access Calling Number ESA_CLMP Mapping —...
Page 40 Page 40 of 980 Features and Software options Number Mnemonic Release Package Name Enhanced Controlled Class of Service ECCS Enhanced DPNSS Services DPNSS_ES — DPNSS1 Executive Intrusion Enhanced DPNSS1 Gateway DPNSS189I — Enhanced DPNSS1 Gateway Enhanced Hot Line 4/10 — Hot Line —...
Page 41 FCC68 — Federal Communications Commission Compliance for DID Answer Supervision Feature Group D — Feature Group D (Inbound to Meridian 1) — Federal Communications Commission Compliance for Equal Access — First-Second Degree Busy Indication — First-Second Degree Busy Indication, ISDN —...
Page 42 Page 42 of 980 Features and Software options Number Mnemonic Release Package Name Flexible Feature Codes — Call Forward/Hunt Override Via Flexible Feature Code — China Number 1 Signaling – Flexible Feature Codes — Dial Access to Group Calls (see also package 48).
Page 43 Features and Software options Page 43 of 980 Number Mnemonic Release Package Name French Type Approval FRTA — Camp-on to a Set in Ringback or Dialing — Forward No Answer Call Waiting Direct Inward Dialing — Group Hunt Queuing (see also package 120) —...
Page 44 Page 44 of 980 Features and Software options Number Mnemonic Release Package Name History File HIST — History File Hold in Queue for IVR Hospitality Management HOSP Hospitality Screen Enhancement — Hospitality Enhancements: Display Enhancements — Hunting By Call Type —...
Page 45 Features and Software options Page 45 of 980 Number Mnemonic Release Package Name Integrated Digital Access — Analog Private Network Signaling System (APNSS) (see also packages 190, 123, and 124) — DASS2/DPNSS1 – Integrated Digital Access (see also packages 123 and 124) —...
Page 46 — Call Pickup Network Wide — D-Channel Error Reporting and Monitoring — Integrated Services Digital Network (ISDN) Primary Rate Interface — Network Name Display (Meridian 1 to DMS-100/ 250) — Total Redirection Count — T309 Time — Integrated Voice and Data Intercept Computer Interface —...
Page 47 Features and Software options Page 47 of 980 Number Mnemonic Release Package Name — International Meridian 1 International nB+D INBD — ISDN PRI D70 Trunk Access for Japan (nB+D) International Primary Rate Access (CO) — Call Connection Restriction (see also packages 147 and 161) —...
Page 48 Page 48 of 980 Features and Software options Number Mnemonic Release Package Name Japan Central Office Trunks — Japan Central Office Trunk Japan Digital Multiplex Interface JDMI — Japan Digital Multiplex Interface Japan Telecommunication Technology Committee JTTC — Japan TTC Common Channel Signaling Japan Tone and Digit Switch JTDS —...
Page 49 Features and Software options Page 49 of 980 Number Mnemonic Release Package Name — LOGIVOX Telephone — Loop Start Answer Supervision XUT — Loop Start Supervisory Trunks — Loop Start Supervisory Trunks (Incoming Calls) M2000 Digital Sets DSET — Distinctive Ringing for Digital Telephones —...
Page 50 — Meridian Companion Enhanced Capacity MCDN End to End Transparency MEET Meridian 1 Enhanced Conference, TDS and MFS XCT0 — Meridian 1 Enhanced Conference, TDS and MFS Meridian 1 Fault Management ALRM_FILTER — Alarm Management — Meridian 1 Initialization Prevention and Recovery...
Page 51 Package Name Meridian 1 Mobility Multi-Site Networking MMSN Meridian 1 Packet Handler — Meridian 1 Packet Handler Meridian 1 Superloop Administration (LD 97) XCT1 — Extended DID/DOD Software Support – Europe — Extended Flexible Central Office Trunk Software Support — Extended Tone Detector and Global Parameters Download (see also package 203) —...
Page 52 Page 52 of 980 Features and Software options Number Mnemonic Release Package Name Message Intercept MINT — Message Intercept Message Waiting Center — Message Waiting Lamp Maintenance — Message Waiting Unconditional — Meridian Mail Trunk Access Restriction Message Waiting Indication Interworking with —...
Page 53 Features and Software options Page 53 of 980 Number Mnemonic Release Package Name Multifrequency Compelled Signaling — China Number 1 Signaling Trunk Enhancements (see also packages 49, 113, and 131) — China Number 1 Signaling – Active Feature Dial Tone (see also package 126) —...
Page 54 Page 54 of 980 Features and Software options Number Mnemonic Release Package Name — Multiple Console Operation Multiple Queue Assignment — Multiple Queue Assignment Multiple-Customer Operation CUST — Multiple Customer Operation Multiple-Tenant Service TENS — Multi-Tenant Service Multi-purpose Serial Data Link Serial Data MSDL SDI Interface —...
Page 55 Features and Software options Page 55 of 980 Number Mnemonic Release Package Name Network Alternate Route Selection NARS — Equi-distribution Network Attendant Service Routing (see also package 159) — Network Alternate Route Selection/Basic Alternate Route Selection Enhancement – Local Termination (see also package 57) —...
Page 56 Attendant Present Calls — Night Service Enhancements – Requeuing of Attendant Present Calls NI-2 Name Display Service 25.40 — NI-2 Name Display Supplementary Service Nortel Symposium Call Center NGCC North America National ISDN Class II Equipment 553-3001-306 Standard 12.00 October 2003...
Page 57 Features and Software options Page 57 of 980 Number Mnemonic Release Package Name — North American Numbering Plan — Off-Hook Alarm Security Observe Agent Security — Observe Agent Security Off-Hook Queuing — Network Drop Back Busy and Off-hook Queuing (see also package 192) Office Data Administration System ODAS —...
Page 58 Page 58 of 980 Features and Software options Number Mnemonic Release Package Name Operator Call Back (China #1) OPCB — Busy Verify on Calling Party Control Calls — China Number 1 Signaling – Active Feature Dial Tone (see also package 128) —...
Page 59 Features and Software options Page 59 of 980 Number Mnemonic Release Package Name Optional Features OPTF — Autodial — Call Forward All Calls — Ring Again — Speed Call — Speed Call on Private Lines (see also package 0) — Speed Call/Autodial with Authorization Codes (see also package 34) —...
Page 60 Page 60 of 980 Features and Software options Number Mnemonic Release Package Name — Periodic Clearing — Periodic Clearing Enhancement — Periodic Clearing on RAN, Meridian Mail, ACD, and Music Personal Call Assistant — Personal Call Assistant Phantom TN PHTN —...
Page 61 Features and Software options Page 61 of 980 Number Mnemonic Release Package Name — Privacy Release — Private Line Service Property Management System Interface PMSI — Property Management System Interface — Public Switched Data Service Pulsed E&M (Indonesia, French Colisée) PEMD —...
Page 62 — Restricted Direct Inward Dialing Class of Service — Ring Again on No Answer (see also package 148)PBX (500/2500) Telephones — 500/2500 Line Disconnect — Ring and Hold Lamp Status — Ringback Tone from Meridian 1 Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 63 Features and Software options Page 63 of 980 Number Mnemonic Release Package Name Ringing Change Key — Ringing Change Key Room Status — Room Status Scheduled Access Restrictions — Scheduled Access Restrictions — Secrecy Enhancement — Secretarial Filtering — Seizure Acknowledgment —...
Page 64 Page 64 of 980 Features and Software options Number Mnemonic Release Package Name Single Term Access — Single Term Access — SL-1 Telephones — Slow Answer Recall Enhancement — Slow Answer Recall for Transferred External Trunks — Source Included when Attendant Dials Spanish KD3 DID/DOD interface —...
Page 65 Features and Software options Page 65 of 980 Number Mnemonic Release Package Name — Station-to-Station Calling Stored Number Redial — Stored Number Redial Supervisory Attendant Console SUPV — Supervisory Attendant Console Supervisory Console Tones SVCT — System Capacity Enhancements System Errors and Events Lookup SYS_MSG_ LKUP —...
Page 66 Page 66 of 980 Features and Software options Number Mnemonic Release Package Name Trunk Anti-Tromboning — Trunk Anti-Tromboning Trunk Barring TBAR — Trunk Barring Trunk Failure Monitor — Trunk Failure Monitor — Trunk Failure Monitor Enhancement Trunk Hook Flash (Centrex) —...
Page 67 Features and Software options Page 67 of 980 Number Mnemonic Release Package Name Virtual Network Services — Virtual Network Services — Virtual Network Services/Virtual Directory Number Expansion (see also package 58) — Voice Call Virtual Office VIRTUAL_ OFFICE — Emergency Services For Virtual Office —...
Page 68 Page 68 of 980 Features and Software options 553-3001-306 Standard 12.00 October 2003...
Page 69: Operating Parameters
Page 69 of 980 N Digit DNIS Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 70: Feature Interactions
Page 70 of 980 N Digit DNIS M911 trunks cannot be configured as DNIS trunks. System messages for the Time Slot Monitor (TSM) supports 31 digits of DNIS. Applications and features display DNIS in the following ways: • Meridian MAX 9.0 supports up to nine digits of DNIS information. Nine digits of DNIS information are sent over the High Speed Link (HSL).
Page 71 N Digit DNIS Page 71 of 980 Application Module Base The system is connected to Application Module Base (AM Base) through Application Module Link (AML). DNIS information is in AML messages; therefore, the AM Base supports the expanded DNIS information. Application Module Link (AML) messages Call presentation and call modification receives DNIS through AML messages.
Page 72: Feature Packaging
Page 72 of 980 N Digit DNIS Meridian Mail Meridian Mail receives DNIS digits over the Command Status Link (CSL). The DNIS message contains one to 31 DNIS digits, instead of the previously supported one to seven digits. Since Meridian Mail limits DNIS digits to 30, the AML message uses 30 digits.
Page 73: Feature Implementation
N Digit DNIS Page 73 of 980 • Automatic Call Distribution (ACD A) package 45 • Digit Display (DDSP) package 19 • Incoming DID Digit Conversion (IDC) package 113 • New Format Call Detail Recording (FCDR) package 234 • New Flexible Code Restriction (NFCR) package 49 Feature implementation Task summary list The following is a summary of the tasks in this section:...
Page 74 Page 74 of 980 N Digit DNIS Define IDC-DNIS route in LD 16. Define a trunk that auto-terminates on ACD-DNIS in LD 14. Define a route Auto Terminate Route in LD 16. Define APL Link number, enable the Incoming Digit Conversion (IDC) operation to include DNIS for a customer in LD 15.
Page 75 N Digit DNIS Page 75 of 980 LD 49 – Define Incoming Digit Conversion (IDC) table. Prompt Response Description IDGT 0-99999999 0- Incoming digits to be converted to ACD DN. 99999999 <CR> Re-prompt request. LD 16 – Define Incoming DID Digit Conversion DNIS route. Prompt Response Description...
Page 76 Page 76 of 980 N Digit DNIS --WDGT (L)F First or last DNIS digits to be sent on APL and HSL link. Where: F = First, L = Last (default) WDGT has no effect on AML Links. All DNIS digits are sent for AML. Prompted if NDGT is greater than four.
Page 77 N Digit DNIS Page 77 of 980 LD 16 – Define a route with DNIS feature enabled and AUTO-terminate. Prompt Response Description Add a new data. TYPE Route Data Block. CUST Customer number, as defined in LD 15 ROUT Route number 0-511 For Large Systems 0-127...
Page 78 Page 78 of 980 N Digit DNIS LD 15 – Define APL Link number, enable the Incoming Digit Conversion (IDC) operation to include DNIS for a customer. Prompt Response Description REQ: Change existing data. TYPE: Disable/Enable New flexible code Restriction. Flexible Code Restriction.
Page 79: Feature Operation
N Digit DNIS Page 79 of 980 LD 23 – Define ACD group. Prompt Response Description Add ACD group. TYPE ACD data block. CUST Customer number, as defined in LD 15 ACDN xxxx ACD Directory Number. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 80 Page 80 of 980 N Digit DNIS 553-3001-306 Standard 12.00 October 2003...
Page 81 Page 81 of 980 New Flexible Code Restriction Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 82: Operating Parameters
Page 82 of 980 New Flexible Code Restriction When a user accesses an outgoing route, the user’s assigned FRL determines which digits are allowed or denied on that route. Up to eight FRL codes can be assigned per trunk route. When a user dials denied digits following direct trunk access codes, intercept treatment is given.
Page 83: Feature Interactions
New Flexible Code Restriction Page 83 of 980 When Code Restriction (LD 19) and NFCR (LD 49) are both enabled for the same customer, NFCR takes precedence. Any parameters required for Code Restriction are ignored. Feature interactions Access Restrictions The Code Restriction feature and New Flexible Code Restriction cannot be implemented simultaneously for the same customer.
Page 84 Page 84 of 980 New Flexible Code Restriction Basic Alternate Route Selection (BARS) Network Alternate Route Selection (NARS) Coordinated Dialing Plan (CDP) Only TLD telephones are subject to NFCR when calls are routed by BARS/ NARS/CDP. CTD and CUN calls routed by BARS/NARS/CDP are not subject to NFCR treatment.
Page 85: Feature Packaging
New Flexible Code Restriction Page 85 of 980 Federal Communications Commission Compliance for Equal Access The New Flexible Code Restriction (NFCR) feature has been modified to allow for the restriction of Equal Access international toll calls (10XXX+011+CC+NN) while not restricting Equal Access operator calls (10XXX+0).
Page 86: Feature Implementation
LD 10 – Assign an analog (500/2500 type) telephone a Toll Denied and Network Class of Service. LD 11 – Assign Meridian 1 proprietary telephones a Toll Denied and Network Class of Service. LD 14 – Assign a trunk a Toll Denied and Network Class of Service.
Page 87 New Flexible Code Restriction Page 87 of 980 LD 87 – Define NCOS groups and associated FRL. Prompt Response Description NEW CHG Create new, or change. CUST Customer number, as defined in LD 15 FEAT NCTL Network Control. NCOS (0)-99 NCOS group.
Page 88 Page 88 of 980 New Flexible Code Restriction DENY xx...xx Digit sequence to be denied. BYPS xx...xx Digit sequence to be bypassed LD 16 – Associate an FRL with a code restriction tree. Prompt Response Description Change. TYPE Route Data Block. CUST Customer number, as defined in LD 15 ROUT...
Page 89 New Flexible Code Restriction Page 89 of 980 LD 11 – Assign Meridian 1 proprietary telephones a Toll Denied and Network Class of Service. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 90 Page 90 of 980 New Flexible Code Restriction CUST Customer number, as defined in LD 15 SPWD xxxx Security password. xxx..x DISA Directory number. NCOS (0)-99 NCOS. Toll Denied Class of Service. LD 88 – Assign an Authorization code a Toll Denied and NCOS. Prompt Response Description...
Page 91: Night Key For Direct Inward Dialing (Did) Digit Manipulation
The Day/Night mode is controlled by a DID Route Control (DRC) key on an Attendant Console, or Meridian 1 proprietary telephone. There can only be one DRC key for each DID route. The Night tree table is invoked in any of the following ways: •...
Page 92 Console Presentation Group (CPD) attendant goes into Night Service, or • when a Meridian 1 proprietary telephone activates the DRC key. In each case, only the DID routes controlled by the initiating source (console or telephone) are affected.
Page 93 Night Key for Direct Inward Dialing (DID) Digit Manipulation Page 93 of 980 Attendant Overflow Position When the last attendant activates the POS BUSY key, the system does not go into Night Service if an Attendant Overflow Position Directory Number (DN) is available.
Page 94 Night Key for Direct Inward Dialing (DID) Digit Manipulation LD 12 – Define a DID Route Control (DRC) key on an Attendant Console. LD 11 – Define a DRC key on a Meridian 1 proprietary telephone. LD 15 – Enable Incoming Digit Conversion for Night mode. Prompt...
Page 95 Night Key for Direct Inward Dialing (DID) Digit Manipulation Page 95 of 980 DCNO 0-254 IDC tree number. IDGT 0-9999 0-9999 Directory Number (DN) or range of DNs to be converted. The external DN to be converted is output and the user enters the internal DN.
Page 96 Page 96 of 980 Night Key for Direct Inward Dialing (DID) Digit Manipulation LD 11 – Define a DRC key on a Meridian 1 proprietary telephone. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 97 Night Key for Direct Inward Dialing (DID) Digit Manipulation Page 97 of 980 Follow these steps to change all DID routes to Day/Night mode from the Attendant Console: Select an idle loop key. Press DRC and dial the octothorpe (#). If the DRC indicator is on steadily, all routes are in Day mode.
Page 98 Page 98 of 980 Night Key for Direct Inward Dialing (DID) Digit Manipulation 553-3001-306 Standard 12.00 October 2003...
Page 99: Night Restriction Classes Of Service
Page 99 of 980 Night Restriction Classes of Service Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 100 Page 100 of 980 Night Restriction Classes of Service Feature interactions Call Waiting If Call Waiting and Night Restriction for Call Waiting Class of Service (NRWA) are assigned, Call Waiting will be operational for the set only when Night Service is in effect. Call Waiting Redirection The Call Waiting Redirection feature applies to unanswered calls given Call Waiting treatment when the Night Restriction Classes of Service feature...
Page 101 Night Restriction Classes of Service Page 101 of 980 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 and LD 11 – These overlays are modified to accept the following six new classes of service: NRCD, NRCA, NROD, NROA, and NRWD, NRWA.
Page 102 Page 102 of 980 Night Restriction Classes of Service (NROD) NROA Night Restriction of priority Override (Denied) Allowed. Priority Override must be configured for the set. Assigning NROD Class of Service allows Priority Override to operate during both Night and Day Service. Assigning NROA Class of Service restricts Priority Override to operate during Night Service only.
Page 103 Night Restriction Classes of Service Page 103 of 980 XXXXXX Print station with designator XXXXXX. Print data for stations with designators starting X. Print data for all stations with no designator. <CR> Print data for all stations with designators. FEAT NRCA NRCD Night Restriction of Forced Camp-on Allowed, or Denied.
Page 104 Page 104 of 980 Night Restriction Classes of Service 553-3001-306 Standard 12.00 October 2003...
Page 105: Night Service
Page 105 of 980 Night Service Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 106 Page 106 of 980 Night Service • Night Answer Telephone: All calls normally routed to the Attendant Console can be routed to one particular DN that is designated as the night answer destination for the customer. Trunk Answer From Any Station (TAFAS) can be used to pick up calls routed to this number.
Page 107 Night Service Page 107 of 980 If an attendant is not assigned to a customer, the customer is automatically in Night Service upon system start-up. The following tables show how calls are directed during Night Service, depending on the time of day: Call is directed to Night DN Between times: NIT1 DN...
Page 108 Page 108 of 980 Night Service Attendant Position Busy When the last console operator activates the Position Busy key or the Night key, Night Service is put into effect. Incoming calls receive the customer- specified night treatment. Automatic Wake Up Unanswered Automatic Wake Up calls going through Attendant Recall are discarded if the Attendant Console is in the Night Service mode.
Page 109 Night Service Page 109 of 980 Departmental Listed Directory Number Departmental Listed Directory Number does not affect Night Service (including TAFAS). Calls presented to the LDN from an external source will queue for the night bell. All other attendant calls receive busy treatment if the night Directory Number (DN) is busy.
Page 110 Page 110 of 980 Night Service Meridian 911 Call Abandon Abandoned calls can be forwarded to the Night Call Forward DN if the Night Forward DN is an ACD DN. If a primary answering center goes into Night Service while there are abandoned calls in the queue, those abandoned calls are dropped.
Page 111 Night Service Page 111 of 980 Trunk to Trunk Connection If an attendant is placed in Night Service, calls to the attendant are directed to a station with the Night DN. Recalls are not directed to the Night DN. Recalls are put in the attendant call waiting queue when in Night Service.
Page 112 Page 112 of 980 Night Service Series Call If the attendant extends a Series Call and goes into Night Service before it recalls to the attendant, the call recalls to the night DN and Series call treatment is canceled. Trunk Answer from Any Station When a DN changeover occurs while an incoming call is ringing the current Night DN and a new incoming call is ringing the new Night DN, a user activating Trunk Answer from Any Station (TAFAS) picks up the call from...
Page 113 Night Service Page 113 of 980 TYPE: Night Service Options. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - NIT1 xxx...x, X Night Service DN 1 (enter X to remove). Night Service DN times must be defined in ascending order.
Page 114 Page 114 of 980 Night Service To cancel Night Service when all handsets and headsets are unplugged: • Plug in at least one handset or headset. To cancel Night Service at a console when a handset or headset is plugged in: •...
Page 115: Night Service Enhancements
Page 115 of 980 Night Service Enhancements Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 116 Page 116 of 980 Night Service Enhancements All Calls Remain Queued for Night Service This capability ensures that when Night Service is activated all calls in the attendant queue remain queued for Night Service treatment. Depending on the call type, the call may be presented to the Night DN, or continue waiting for the called party to answer.
Page 117 Night Service Enhancements Page 117 of 980 Any call presented at the AOP is not removed from the console and requeued if the Position Busy key is pressed. The call is removed unanswered only if the Attendant Forward No Answer feature is active.
Page 118 Page 118 of 980 Night Service Enhancements These restrictions are: • Camp-on will not be permitted if the desired station is in a state other than established (for instance, ringing or dialing). • Only one call at a time may be Camp-on a busy station. •...
Page 119 Night Service Enhancements Page 119 of 980 According to NAS routing, the Night DN defined on a node must be on the given node (local). If for any reason the Night DN is not on the local node Night Service Enhancements (NSE) are no longer supported. In any case, NAS routing takes precedence over NSE, so if NAS routing is involved the call will be presented to the Night DN defined according to the NAS configuration.
Page 120 Night calls to busy Night DNs. This will still be done even if the Night DN is an analog (500/2500 type) telephone with Call Waiting Denied (CWD) Class of Service, or if the Night DN is a Meridian 1 proprietary telephone without a Call Waiting (CWT) key assigned.
Page 121 Night Service Enhancements Page 121 of 980 Centralized Attendant Service Centralized Attendant Service (CAS) takes precedence over Night Service. If a user in a remote node in Night Service deactivates CAS and Camps-on an external call from the night station to a busy DN, and then reactivates CAS, any subsequent Camp-on recalls will be routed to the remote DN.
Page 122 Page 122 of 980 Night Service Enhancements Recall with Priority during Night Service, Network Wide If Recall with Priority during Night Service is equipped along with either the Night Service Improvement or Enhanced Night Service feature, calls are processed according to priority. Trunk to Trunk Connection Recalls made while the attendant is in Night Service are routed to the Night DN, if the original call is an external call.
Page 123 Night Service Enhancements Page 123 of 980 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 – This overlay is modified to accept responses to STCB (Station Camp-on Busy Tone) and NSCP (Network Station Camp-on) prompts. In response to the STCB prompt, enter YES or NO to allow or deny Station Camp-on Busy Tone.
Page 124 Page 124 of 980 Night Service Enhancements - STCB (NO), YES Station Camp-on Busy tone. Enter NO if Busy Tone is not to given to the transferring (controlling) party when the desired station is busy. Enter YES if Busy Tone is to be given to the transferring (controlling) party when the desired station is busy.
Page 125 Night Service Enhancements Page 125 of 980 External Call Any call originated by the Public Switched Telephone Network (PSTN) is said to be an external call. This includes the following cases: • Calls originating on a Public Exchange (Central Office [CO]), Foreign Public Exchange (FEX), Direct Inward Dial (DID), or Wide-area Telephone Service (WATS) trunk and terminating on the local node, and •...
Page 126 Page 126 of 980 Night Service Enhancements Note that all consoles will enter the Position Busy state if the Night Service key is pressed on any one of a customer’s Attendant Consoles. In this case, all consoles must be checked for presented, but unanswered calls which must be cleared from the console and requeued.
Page 127 Night Service Enhancements Page 127 of 980 • All intercepts involving an external party were queued for the Night DN. • Timed reminder recalls remained queued, but were not presented to the Night DN. Operation with Night Service Enhancements The NSE capabilities change the operation such that Call Forward No Answer calls, ARCs, and transfers to the attendant will remain queued for the Night DN.
Page 128 Page 128 of 980 Night Service Enhancements Timed Reminder Time Outs during Night Service When a timed reminder time out occurs during Night Service, depending on the call type, the call may be presented to the Night DN or continue waiting for the called party to answer.
Page 129 Night Service Enhancements Page 129 of 980 The camp-on will take affect from the moment the transferring station has completed the transfer to the desired DN. The transferring station will hear Ringback Tone or Busy Tone depending on the option entered in response to the STCB prompt in the Customer Data Block (LD 15).
Page 130 Page 130 of 980 Night Service Enhancements Recall Timing on Camp-on Calls When any station extends an external call, recall timing will be initiated if the call is camped-on to a busy station. The recall timing will start from the moment that the extending station “releases”...
Page 131: Night Service, Enhanced
Page 131 of 980 Night Service, Enhanced Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 132: Operating Parameters
Page 132 of 980 Night Service, Enhanced The customer will also be able to define whether Night Call Waiting tone will be given to Night stations. With Night Call Waiting tone allowed, busy Night stations are notified when an incoming call is terminating on them. The incoming call will be queued on the Night station until it becomes idle.
Page 133: Feature Interactions
Call Waiting. This will still be done even if the Night DN is an analog (500/2500 type) telephone with Call Waiting Denied (CWD) Class of Service, or if the Night DN is a Meridian 1 proprietary telephone without a Call Waiting (CWT) key assigned.
Page 134 Trunk Barring for the system. Warning Tone All telephones — both analog (500/2500 type) telephones and Meridian 1 proprietary telephones — will be given Night Call Waiting tone, if the NWT prompt in LD 15 was responded to with “YES,” regardless of the Warning Tone (WTA/WTD) Class of Service setting of the telephone.
Page 135 Night Service, Enhanced Page 135 of 980 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 18 – Configure Night Number Table. LD 15 – Configure Enhanced Night Service. LD 14 – Configure Enhanced Night Service for trunks. LD 18 –...
Page 136 Page 136 of 980 Night Service, Enhanced LD 15 – Configure Enhanced Night Service. Prompt Response Description REQ: NEW CHG Add, or change. TYPE: Customer data block. (NO) YES (Disable) enable Enhanced Night Service. - NWT (NO) YES (Disable) enable Night Call Waiting tone. - NNT 0-253 Enter the Speed Call List (LSNO) number of the Night...
Page 137 Night Service, Enhanced Page 137 of 980 The designated SCL consists of 100 two-digit translations. The first digit represents the Night Service Option number, while the second digit represents the Night Service Group number. Night Service Option zero (0) and Group zero (0) are reserved for the customer Night number, and therefore should not be defined, (that is, 00, 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, 20, 30, 40, 50, 60, 70, 80, and 90).
Page 138: Attendant Console
Page 138 of 980 Night Service, Enhanced If Night Service Option 2 is active, night calls from trunks designated in LD 14 as Night Service Group 5 will be routed to 4311, night calls from trunks designated in LD 14 as Night Service Group 6 will be routed to 4011, and night calls from trunks designated in LD 14 as Night Service Group 7 will be routed to 3893.
Page 139 Night Service, Enhanced Page 139 of 980 Dial a one-digit (0-9) Dial tone is removed. option number. Old Night Service Option number (X) is shifted, new Option number (Y) is displayed, and X and Y are separated by a hyphen, (for example, Y-X). Press RLS key Indicator next to Night and Position Busy keys deactivates.
Page 140 Page 140 of 980 Night Service, Enhanced 553-3001-306 Standard 12.00 October 2003...
Page 141 Page 141 of 980 No Hold Conference Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 142 Page 142 of 980 No Hold Conference When a telephone is connected to another party, you can originate a Conference-Autodial (CA), Conference-Speed Call (CS), or Conference-Hot Line (CH) call by pressing the CA, CS, CH, or NHC key. The system determines the destination as if it were a regular Autodial, Speed Call, or Hot Line call.
Page 143 Assignable keys are limited to the number of keys available on your telephone. NHC is available on Meridian 1 proprietary telephones with the CA, CS, CH, and NHC keys. It is not available on the M3000, analog (500/2500 type) telephones, or Attendant Consoles.
Page 144 Page 144 of 980 No Hold Conference Feature interactions 500/2500 Line Disconnect If one of the parties in the conference is connected to a 500/2500 port that is in turn connected to a Voice Response Unit (VRU), dial tone is provided to the 500/2500 port when all the other parties in the conference disconnect.
Page 145 No Hold Conference Page 145 of 980 IVR calls cannot be No Hold conferenced. Make Set Busy The CH key overrides Make Set Busy only when the terminating key is HOT. Meridian 911 In a Meridian 911 environmental, No Hold Conference calls are treated as internal calls and are linked to the low priority queue of the ACD DN.
Page 146 The following is a summary of the tasks in this section: LD 18 – Provision Speed Call or Hot Line numbers for CS and CH keys. LD 11 – Add or change No Hold Conference for Meridian 1 proprietary telephones.
Page 147 Where xxxxx is the amount of protected memory and yy.y is the number of disk records required for the new speed call list. Check the MEM AVAIL and DISK REC AVAIL values displayed before the REQ prompt. LD 11 – Add or change No Hold Conference for Meridian 1 proprietary telephones. Prompt...
Page 148 Page 148 of 980 No Hold Conference xx CA 4-(16)-23 Combined NHC and Autodial key, where: y...y xx = key number, and y...y = target number stored in the key (maximum 23 digits). xx CH D yy z...z Combined NHC and Direct Hot Line key, where: xx = key number yy = number of digits in the target number, and z...z = target number stored within the key.
Page 149 No Hold Conference Page 149 of 980 To use Conference-Autodial: Establish a call. Press CA. The indicator flashes until the call is answered. The conference is complete. Conference-Hot Line (CH) To establish an NHC call using the CH key: Establish a call. Press CH (Conference-Hot Line).
Page 150: No Hold Conference
Page 150 of 980 No Hold Conference 553-3001-306 Standard 12.00 October 2003...
Page 151: North American Numbering Plan
Page 151 of 980 North American Numbering Plan Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 152 Page 152 of 980 North American Numbering Plan Interchangeable Numbering Plan Area The Interchangeable NPA codes plan was developed in the 1960s to manage the inevitable depletion of available codes. Prior to 1995, all area codes had an N(0/1)X format, where N was any digit from 2 to 9 inclusive and X was any digit, 0 to 9.
Page 153 North American Numbering Plan Page 153 of 980 Table 3 summarizes the options. Table 3 Access Codes and 1+ dialing # of Access Need LOC? Use 1+? Results Codes no conflicts may need to check that no LOC is identical to any NPA (depends on access code arrangement) no conflict no conflict...
Page 154 Page 154 of 980 North American Numbering Plan System upgrades Upgrade requirements can include hardware and software. For specific information, consult Large System: Upgrade Procedures (553-3021-258). Operating parameters There are no operating parameters associated with this feature. Feature interactions Autodial Speed Call Hot Line Customers may need to modify the lists and tables associated with these...
Page 155 North American Numbering Plan Page 155 of 980 LD 87 – Define the Free Call Area Screening. LD 90 – Build the NPA and HNPA translation tables. Note 1: For complete information on implementation and configuration, refer to the Equal Access Compliance feature description in this document.
Page 156 Page 156 of 980 North American Numbering Plan LD 19 – Enter the NPA for incoming Feature Group D ANI screening. Prompt Response Description TYPE Feature Group D data block. ANIT (OVF) RAN xxx DN Invalid Automatic Number Identification (ANI) treatment. xxx NCOS xxx 200-999 Three ANI digits in NPA format (prompt accepts only three...
Page 157 North American Numbering Plan Page 157 of 980 Carrier Access Codes A Carrier Access Code (CAC) gives a caller access to any interexchange carrier or Operator Service Provider (OSP). FCC regulations require that Call Aggregators, such as hotels, motels, hospitals, universities, airports, gas stations, and pay telephone owners, provide selective access to the public.
Page 158 Page 158 of 980 North American Numbering Plan where CAC = Carrier Access Code (10XXX or 101XXXX) NPA = Numbering Plan Area (area code) NXX = Central Office code format (N = any digit except 0 or 1; X = any digit 0–9) XXXX = any four digits CC = Country Code, and NN = National number.
Page 159: Off-Hook Alarm Security
Page 159 of 980 Off-Hook Alarm Security Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 160 Page 160 of 980 Off-Hook Alarm Security An Off-Hook Alarm Security (OHAS) DN can be a Single Appearance Directory Number (DN), a Multiple Appearance DN, or an Automatic Call Distribution (ACD) DN. The OHAS DN cannot be an attendant DN, Listed DN, SPRE, Virtual ACD Agent, or Trunk Access Code.
Page 161 Off-Hook Alarm Security Page 161 of 980 For example, a hospital with several locations can define separate OHAS DNs for each location and define each distinct location as a zone. In Figure 2, the hospital has four zones. A separate OHAS DN is defined for each of the four zones.
Page 162 Page 162 of 980 Off-Hook Alarm Security Figure 3 Event dependent example Zone 0 OHAS DN 0 Zone 1 Forced Out of Service OHAS DN 1 CLS ASCA? Zone 2 Dial Tone/ Interdigit Timeout OHAS DN 2 Zone 9 OHAS DN 9 553-5534.EPS OHAS TTY display Every time an OHAS intercept treatment takes place, a message is sent to all...
Page 163 Off-Hook Alarm Security Page 163 of 980 Operating parameters OHAS is not supported for attendants or networks. OHAS intercept treatment for FSVC telephones is provided only for the following telephones: • the M2009, M2112, and M2018 • the M2317 • the M3000, and •...
Page 164 Page 164 of 980 Off-Hook Alarm Security • Call Pickup, and • Hunting. Call Transfer A telephone receives the OHAS treatment if the telephone has ASCA Class of Service and attempts to transfer a call and the ASTM expires. China – Flexible Feature Codes - Busy Number Redial Enhanced Flexible Feature Codes Busy Number Redial cannot be used on a set with Off-Hook Alarm Security Allowed, since ADL cannot be configured on these sets.
Page 165 Off-Hook Alarm Security Page 165 of 980 Multi-Party Operations Three-party Service (TSA) and Alarm Security Allowed (ASCA) Classes of Service are mutually exclusive. A set assigned TSA Class of Service cannot also be assigned ASCA Class of Service, and vice versa; a set assigned ASCA Class of Service cannot also be assigned TSA Class of Service.
Page 166: Task Summary List
Page 166 of 980 Off-Hook Alarm Security Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 – Define the Off-Hook Alarm Security (OHAS) Directory Numbers (DNs). OHAS DNs must have ASCA Class of Service assigned in LD 10 or LD 11.
Page 167 Off-Hook Alarm Security Page 167 of 980 - ODN4 xxx...x OHAS DN 4. - ODN5 xxx...x OHAS DN 5. - ODN6 xxx...x OHAS DN 6. - ODN7 xxx...x OHAS DN 7. - ODN8 xxx...x OHAS DN 8. - ODN9 xxx...x OHAS DN 9.
Page 168 Page 168 of 980 Off-Hook Alarm Security OHID (0)-9 Off-Hook Interdigit OHAS number. FSVC (0)-9 FSVC OHAS DN number. The FSVC prompt is given only to digital telephones. Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 169: Off-Hook Alarm Security Half Disconnect Enhancement
Page 169 of 980 Off-Hook Alarm Security Half Disconnect Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 170 Page 170 of 980 Off-Hook Alarm Security Half Disconnect Enhancement Where two telephones share one TN, the need for an enhancement addressing the Half Disconnect condition arose. The scenario is as follows. A user initiates a call on telephone 1 and then continues the call on telephone 2, in a different location.
Page 171 Off-Hook Alarm Security Half Disconnect Enhancement Page 171 of 980 The OHAS Half Disconnect Option, (HDOPT) determines the number of OHAS Half Disconnect treatments that can be given to telephones that remain in the Half Disconnect state. This is programmed on a customer group basis. There are three OHAS HD options for Half Disconnected telephones with OHAS enabled.
Page 172 Page 172 of 980 Off-Hook Alarm Security Half Disconnect Enhancement The OHAS HD Index can be configured to send calls to the same security DN as the existing OHAS Off-Hook Index (OHID) or a different security DN. This flexibility allows you to distinguish between regular OHAS dial tone/ interdigit time-out treatment calls (emergency situations) and OHAS HD treatments for half disconnect calls.
Page 173 Off-Hook Alarm Security Half Disconnect Enhancement Page 173 of 980 Note: The TN for Small Systems and Succession 1000 systems is only two digits (c u). 5:04:04 = time stamp (when the OHAS or OHAS Half Disconnect Treatment is given) 7/09/1998 = date stamp Operating parameters While an analog (500/2500-type) telephone is in the half disconnect/Line...
Page 174 Page 174 of 980 Off-Hook Alarm Security Half Disconnect Enhancement If Party A goes on-hook at any time, the OHAS Half Disconnect treatment is canceled, since the disconnect is completed. If the connection is a trunk call and the far end does not disconnect completely, Party A will not go into the half disconnect state.
Page 175 Off-Hook Alarm Security Half Disconnect Enhancement Page 175 of 980 Line Lockout If an analog telephone has the ASCA Class of Service, and it is in the half disconnected state, the OHAS HD treatment occurs if the customer-based OHAS Half disconnect option (HDOPT) is enabled. Choose HDOPT 1-10 or HDOPT = CONT.
Page 176 Page 176 of 980 Off-Hook Alarm Security Half Disconnect Enhancement LD 15 – Configure Off-Hook Alarm Security (OHAS) Directory Numbers (DNs), Half Disconnect treatment option, and the OHAS Half Disconnect timer. Prompt Response Description REQ: Change existing data. TYPE: Off-Hook Alarm Security (OHAS) options. CUST Customer number 0-99...
Page 177 Off-Hook Alarm Security Half Disconnect Enhancement Page 177 of 980 CUST Customer number, as defined in LD 15 d..d Office Data Administration System Station Designator..x...x Directory Number..ASCA Alarm Security Allowed. (ASCD) = Alarm Security Denied is the default. OHID (0) - 9 OHAS ID index to OHAS security DN.
Page 178 Page 178 of 980 Off-Hook Alarm Security Half Disconnect Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 179: Off-Premise Extension
The loop limit is 1400 ohms to the station or equivalent long-line circuit interface. Distance varies depending on the gauge of wire used. Refer to Nortel Networks technical publication Circuit Card: Description and Installation (553-3001-211) for additional information. Operating parameters The Off-Premise Extension (OPX) feature applies only to single line telephones.
Page 180 Page 180 of 980 Off-Premise Extension Feature interactions Refer to Circuit Card: Description and Installation (553-3001-211) for feature interactions. Feature packaging This feature is included in base System Software. Feature implementation LD 10 – Add or change Off-Premise Extension Class of Service for analog (500/2500 type) telephones.
Page 181: Off-Premise Station Analog Line Card
Page 181 of 980 Off-Premise Station Analog Line Card Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 182 Page 182 of 980 Off-Premise Station Analog Line Card Operating parameters The XOPS card requires a Main Distribution Frame (MDF) wiring installation plan similar to trunks, rather than other line cards. Therefore, it will not be possible to interchange the XOPS card with another line card without rewiring the connections, or adjusting the Terminal Numbers (TNs) using service change.
Page 183 North American Transmission Plan, Static Loss Plan Download (SLPD), or Dynamic Loss Switching (DLS). Feature packaging Meridian 1 Superloop (XPE) package 203 is required, because the XOPS card can only operate in an IPE environment. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 –...
Page 184 Page 184 of 980 Off-Premise Station Analog Line Card LD 10 – At the TN prompt configure an XOPS card as a Double Density card on a Superloop. Prompt Response Description REQ: NEW CHG New, or change. TYPE: Analog (500/2500 type) telephone data block. For Large Systems 500M For Small Systems and Succession 1000 systems...
Page 185 Off-Premise Station Analog Line Card Page 185 of 980 LD 10 – The commands for creating or modifying an analog (500/2500 type) telephone type logical card block are modified to support the new card density for the XOPS card. Prompt Response Description REQ:...
Page 186 Page 186 of 980 Off-Premise Station Analog Line Card ITEM TIMP ttt, Prompted only if the response to ECHG is yes. New ITEM BIMP bbbb responses TIMP or BIMP have been added, with the CDEN cc associated responses for each item (ECHG of TIMP and CLS sss sss BIMP are only allowable for a Double Density card on a Superloop (XOPS)).
Page 187 Off-Premise Station Analog Line Card Page 187 of 980 LD 10 – Additional checks are added to support CPY (copy) commands involving XOPS units. Prompt Response Description REQ: CPY xx Copy. TYPE: Analog (500/2500 type) telephone data block. CFTN Copy From Terminal Number, prompted if REQ = CPY l s c u For Large Systems For Small Systems and Succession 1000 systems...
Page 188 Page 188 of 980 Off-Premise Station Analog Line Card LD 25 – Move card TNs from non-Superloop to Superloop. Prompt Response Description Move. CUST <CR> Customer number. SRCL 0-156 Source loop. DSTL 0-156 Destination loop. MVSG (NO) YES Move segment. SCHD If attempting to move a Single Density, Double Density, or Quad Density card on a Superloop to an XOPS card, an...
Page 189 Off-Premise Station Analog Line Card Page 189 of 980 TNUM SLDP Table number. nn is 1 to 25 Prompted if PRED is selected (REQ is prompted next). PWD2 pppp Prompted only if STYP is CSTM and LAPW is restricted or ppp...p the user logged in with the PWD1 password.
Page 190 Page 190 of 980 Off-Premise Station Analog Line Card 553-3001-306 Standard 12.00 October 2003...
Page 191: On Hold On Loudspeaker
Page 191 of 980 On Hold on Loudspeaker Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 192 Page 192 of 980 On Hold on Loudspeaker This feature is dependent upon access to conference cards and therefore each proprietary loudspeaker/speech monitor should have a conference loop assigned. Since the conference loops are used by the entire system, an option to separate normal conference traffic from “Dealer Group Traffic”...
Page 193 On Hold on Loudspeaker Page 193 of 980 Call Waiting Camp-on Ring Again These features can be applied to a busy loudspeaker DN. Conference Loops The configuration of conference loops has been modified to indicate whether a conference loop is a Dealer or an ordinary conference loop. Dial Access to Group Call If a group call is initiated from a set with Dealer Allowed (Class of Service), the conference is built up on the assigned loop of the loudspeaker or speech...
Page 194 Page 194 of 980 On Hold on Loudspeaker Hot Line Two Way This feature can be used with the speech monitor system. The DN of the speech monitor system channel is configured as the DN for the HOT line key. Hunting Call Forward Hunt/Call Forward to a loudspeaker DN can be programmed, but will receive...
Page 195 On Hold on Loudspeaker Page 195 of 980 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 17 – Assign Dealer Conference loop and Spare Dealer Conference loop. LD 10 – A new Class of Service is added to this overlay to allow an analog (500/2500 type) telephone to be assigned as a loudspeaker DN.
Page 196 Page 196 of 980 On Hold on Loudspeaker LD 10 – A new Class of Service is added to this overlay to allow an analog (500/2500 type) telephone to be assigned as a loudspeaker DN. A new prompt, DCLP (Dealer Conference Loop), has been added to configure the assigned conference loop.
Page 197 On Hold on Loudspeaker Page 197 of 980 LD 11 – Configure a set with a DN key corresponding to a speech monitor system channel. Prompt Response Description NEW CHG New, or change. TYPE M2616 Meridian Modular set. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems...
Page 198 Page 198 of 980 On Hold on Loudspeaker To release the call from the loudspeaker, the active call on the handset has to be put on hold (either by automatic hold or manual hold) or released. Attempts to activate a call onto the loudspeaker when busy will be ignored. Speech Monitor System The speech monitor system is used in an environment where several users need to listen to the same call publicly.
Page 199 On Hold on Loudspeaker Page 199 of 980 To talk privately on one of the calls being monitored on the speech monitor unit, the user takes the call on the handset of the phone. This conversation will not be heard on the loudspeaker, but any other user with the same DN appearance will be able to enter the call by going off-hook and establishing a multiple appearance conference.
Page 200 Page 200 of 980 On Hold on Loudspeaker 553-3001-306 Standard 12.00 October 2003...
Page 201: On-Hook Dialing
Feature operation......... . Feature description The On-Hook Dialing feature enables a Meridian 1 proprietary telephone user to make a call without lifting the handset. Signaling tones and the voice of the called party are heard over the loudspeaker.
Page 202 Page 202 of 980 On-Hook Dialing Feature interactions LOGIVOX Telephone Because of the firmware on the LOGIVOX set, the DN key 0 is automatically selected when the first digit is dialed, and no other DN has been selected. Feature packaging This feature is included in base System Software.
Page 203: Optional Outpulsing Delay
Page 203 of 980 Optional Outpulsing Delay Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 204 Page 204 of 980 Optional Outpulsing Delay • Autodial • Speed Call • Call Forward All Calls • Basic Alternate Route Selection/Network Alternate Route Selection (BARS/NARS) • System Speed Call, System • Network Speed Call, and • Flexible Hot Line. Feature packaging This feature is included in base System Software.
Page 205 Page 205 of 980 Outgoing Hold Timer Increase Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 206 Page 206 of 980 Outgoing Hold Timer Increase Figure 5 Example of the operation of the OHT The calling party calls a busy telephone. The CO sends a disconnect message. Disconnect message Busy Calling telephone party Large System 553-AAA1081 The calling party remains off-hook, while system holds the trunk. Trunk held up for duration of OHT timer.
Page 207 Outgoing Hold Timer Increase Page 207 of 980 The calling party, still off-hook, receives ringing. Answer message User hears Telephone rings ringing Large System 553-AAA1084 The call is established and the connection is released when the calling party hangs up. Calling party Large System...
Page 208 Page 208 of 980 Outgoing Hold Timer Increase Feature interactions Outgoing Hold Toll Timer When the CO sends a disconnect message on an outgoing toll call, the Outgoing Hold Toll Timer (OHTT) disconnects after a maximum of 90 seconds. The OHTT can be programmed in increments of two seconds. Feature packaging This feature requires Operator Call Back (OPCB) package 126.
Page 209 Outgoing Hold Timer Increase Page 209 of 980 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 210: Outgoing Hold Timer Increase
Page 210 of 980 Outgoing Hold Timer Increase 553-3001-306 Standard 12.00 October 2003...
Page 211: Out-Of-Service Unit (Oosu)
Page 211 of 980 Out-of-Service Unit (OOSU) Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 212: Task Summary List
Page 212 of 980 Out-of-Service Unit (OOSU) Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature is included in base System Software. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 –...
Page 213 Out-of-Service Unit (OOSU) Page 213 of 980 Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems If the REQ is NEW, a check is made to verify that the card already exists, and the unit specified is not already configured.
Page 214 Page 214 of 980 Out-of-Service Unit (OOSU) 553-3001-306 Standard 12.00 October 2003...
Page 215: Overlay 45 Limited Repeats
Page 215 of 980 Overlay 45 Limited Repeats Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 216 Page 216 of 980 Overlay 45 Limited Repeats Operating parameters The system overlay loader checks for power alarms and sets the relevant task request bit, if found. This overlay loader is modified to ignore power alarms once the limit defined for the overlay repeats has been reached, until the end of the current midnight routine cycle, if there is one.
Page 217 Overlay 45 Limited Repeats Page 217 of 980 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 218 Page 218 of 980 Overlay 45 Limited Repeats 553-3001-306 Standard 12.00 October 2003...
Page 219: Overlay Cache Memory
Page 219 of 980 Overlay Cache Memory Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 220 Page 220 of 980 Overlay Cache Memory If a small number of cache memory buffers are allocated, frequently used overlays may be removed from protected memory by seldom used overlays. The PRTY prompt in option 17 sets an overlay priority flag. A priority flag prevents the removal of an overlay from cache memory.
Page 221 Overlay Cache Memory Page 221 of 980 When overlays are stored in cache memory, the ENLT and DIST commands are not supported. The system automatically stores and retrieves overlays from cache memory. If the cache area is full when a new overlay is requested, the overlay gone unused the longest without a priority flag set is removed and replaced by the new overlay.
Page 222 Page 222 of 980 Overlay Cache Memory Feature implementation LD 17 – Enter the number of overlay buffers and priority of stored overlays. Prompt Response Description Change data. TYPE Configuration Record. OVLY Overlay area options. OVLY Change overlay area. - CACH (0) 2-32 Number of overlay buffers held in cache memory.
Page 223: Override
Page 223 of 980 Override Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 224 Override key (OVR) on system telephones. Operating parameters On Meridian 1 proprietary telephones, a separate Override key must be assigned. An associated lamp is not required. On analog (500/2500 type) telephones, a Flexible Feature Code (FFC) is required to override a call.
Page 225 Override Page 225 of 980 Automatic Redial An Automatic Redial (ARDL) call cannot be overridden. This is done to avoid creating a conference when a tone detector is involved. Call Forward/Hunt Override Via Flexible Feature Code It is possible to use Priority Override after using the Call Forward/Hunt Override FFC and encountering a busy set.
Page 226 Page 226 of 980 Override China – Attendant Monitor A set may operate override to join into a desired call. If the desired call is being Attendant Monitored at the time, one of the following occurs: • If the desired call is a conference call, the override attempt is blocked as per existing operation.
Page 227 Override Page 227 of 980 Network Intercom An internal Hot Type I call never returns busy, unless the call became a non- Hot Line call due to the Hot Line key being busy. In this case, the call behaves like a normally dialed call, and override can be used upon receipt of a busy signal.
Page 228: Task Summary List
The following is a summary of the tasks in this section: LD 10 – Allow Override for analog (500/2500 type) telephones. LD 11 – Add or change Override for Meridian 1 proprietary telephones. LD 14 – Define Warning Tone Allowed for trunks to permit Override.
Page 229 Override (denied) allowed for this telephone. (XFD) XFA Transfer (denied) allowed. (WTA) WTD Warning Tone (allowed) denied (WTA is required to be overridden). LD 11 – Add or change Override for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 230 Override access code. Feature operation To override a call in progress from a Meridian 1 proprietary telephone: Dial the number. You hear a busy tone. Press Override. Everyone hears a one-second tone burst. You are connected to the call.
Page 231 Override Page 231 of 980 To cancel Override from an analog (500/2500 type) telephone: Press Rls or hang up. You are disconnected. The original call remains active. Features and Services Book 3 of 3 (N to Z)
Page 232 Page 232 of 980 Override 553-3001-306 Standard 12.00 October 2003...
Page 233: Override, Enhanced
Page 233 of 980 Override, Enhanced Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 234: Priority Override
Override, Enhanced For manual Forced Camp-On an analog (500/2500 type) telephone, the user has to dial the EOVR Flexible Feature Code (FFC), while a Meridian 1 proprietary telephone user has to use the EOVR key. A second operation of the EOVR key or FFC executes Enhanced Override.
Page 235 Priority Override FFC, (Override FFC with Priority Override package 186 equipped), breaks into the connection and establishes a conference between all three parties and sends an override tone. For a Meridian 1 proprietary telephone, the OVR key is used in place of the FFC.
Page 236 • Configuring the EOVR FFC for analog (500/2500 type) telephone users and equipping Meridian 1 proprietary telephones with EOVR keys gives the users the ability to use only Priority Override (using OVR key or OVRD FFC) or Forced Camp-On followed by Priority Override (pressing the EOVR key twice or using EOVR FFC).
Page 237: Operating Parameters
Override, Enhanced Page 237 of 980 Operating parameters The Flexible Feature Codes (FFC) package 139 must be equipped for Forced Camp-On and Priority Override to be available from analog (500/2500 type) telephones. For analog (500/2500 type) telephone activation, the Multi-Party Operations (MPO) package 141 must be equipped, with the “YES”...
Page 238: Feature Interactions
Page 238 of 980 Override, Enhanced Call Forward and Hunting take precedence over Call Waiting. If Call Waiting is allowed, Camp-On is not attempted. If Call Waiting is not allowed, Station- to-Station Camp-On is automatically attempted. If this succeeds, Priority Override can still follow.
Page 239 Override, Enhanced Page 239 of 980 Attendant calls Automatic Call Distribution Telephones involved in Automatic Call Distribution (ACD) calls cannot be force camped on or priority overridden. Overflow (fast busy) tone is returned to telephones attempting either Forced Camp-On or Priority Override. Call Hold, Deluxe Call Hold, Permanent Neither held calls nor telephones with calls on hold may be camped on or...
Page 240 Page 240 of 980 Override, Enhanced Data calls Data calls have Warning Tone Denied (WTD) Class of Service, and cannot be force camped on or priority overridden. Overflow (fast busy) tone is returned to telephones attempting Forced Camp-On or Priority Override. Digit Display The Digit Display of the telephones being overridden changes to the Directory Number (DN) of the telephone overriding once Priority Override is...
Page 241: Feature Packaging
Override, Enhanced Page 241 of 980 Operator Call Back Telephones involved in an Operator Call Back call or Toll Operator Break-In cannot be force camped on or priority overridden. Overflow (fast busy) tone is returned to telephones attempting either Forced Camp-On or Priority Override.
Page 242 On, Priority, and Enhanced Override. Enter the Priority Override Level at the PLEV prompt. LD 11 – Configure Meridian 1 proprietary telephones for Forced Camp- On, Priority, and Enhanced Override.Enter the Priority Override Level at the PLEV prompt. Define the override keys at the Key prompt.
Page 243 Override, Enhanced Page 243 of 980 - STCB (NO) YES Station Camp-On Busy tone. Enter NO if Busy Tone is not to be given to the transferring (controlling) party when the desired station is busy. Enter YES if Busy Tone is to be given to the transferring (controlling) party when the desired station is busy.
Page 244 Page 244 of 980 Override, Enhanced LD 10 – Configure analog (500/2500 type) telephones for Forced Camp-On, Priority, and Enhanced Override. Enter the Priority Override Level at the PLEV prompt. Prompt Response Description REQ: NEW CHG Add, or change. TYPE: Telephone type.
Page 245 Override, Enhanced Page 245 of 980 LD 11 – Configure Meridian 1 proprietary telephones for Forced Camp-On, Priority, and Enhanced Override.Enter the Priority Override Level at the PLEV prompt. Define the override keys at the Key prompt. Prompt Response Description...
Page 246 Page 246 of 980 Override, Enhanced Define keys. xx OVR Override (If Priority Override [POVR] package [186] is equipped, the OVR key is used for Priority Override.) Enhanced Override (Allowed to be programmed only if xx EOVR Priority Override [POVR] package [186] is equipped.) LD 16 –...
Page 247: Feature Operation
A (an analog (500/2500 type) telephone) or telephone E (a Meridian 1 proprietary telephone) to call telephone B, which is connected to party C. Party D is used as the party on hold when either A or E is making a consultation call.
Page 248 The Camp-On tone is always provided for Forced Camp-On, since Warning Tone Allowed (WTA) Class of Service is a prerequisite. This tone can be a buzz for Meridian 1 proprietary telephones or a single burst of tone for analog (500/2500 type) telephones if the customer option Periodic Camp-On Tone Denied (CTD) is selected in LD 15.
Page 249 Override, Enhanced Page 249 of 980 Override will take place on any established call when the Flexible Feature Code (FFC) is dialed or the Override (OVR) key is pressed. That means if telephone A calls telephone B while telephone B is busy and telephone B disconnects from that call and is established on another call when telephone A activates Override, the new call will be overridden.
Page 250 Page 250 of 980 Override, Enhanced -or- A performs a recall. A receives SDT. A dials EOVR FFC to attempt Priority If telephone B or C has disconnected, Override. telephone A receives overflow (fast busy) tone. Otherwise, a conference is established between A, B, and C with Override tone given.
Page 251 A receives overflow (fast busy) tone. or EOVR FFC to attempt Priority Override. Example 2 Enhanced Override with a Meridian 1 proprietary telephone With automatic Forced Camp-On turned off; response to AFCO in LD 15 was “NO”. Table 8 Example of Enhanced Override with a proprietary telephone with AFCO turned off.
Page 252 Page 252 of 980 Override, Enhanced E presses EOVR key to attempt Forced If telephone B or C has disconnected, Camp-On. telephone E receives overflow (fast busy) tone. Otherwise, B receives Camp-On tone and E receives ringback or busy tone depending on the options equipped.
Page 253 Override, Enhanced Page 253 of 980 E presses OVR or EOVR key to attempt If telephone B or C has disconnected, Priority Override. telephone E receives overflow (fast busy) tone. Otherwise, a conference is established between E, B, and C with Override tone given.
Page 254 Page 254 of 980 Override, Enhanced A performs a recall. A receives special dial tone (SDT). D is held. A dials B. A receives busy tone. A releases. Treated as misoperation of call transfer. -or- A performs a recall and dials any A releases from B and returns to D.
Page 255 Override, Enhanced Page 255 of 980 – if – A performs a recall and dials the POVR If telephone B or C has disconnected, FFC again. telephone A receives overflow (fast busy) tone. Otherwise, a conference is established between A, B, and C with Override tone given.
Page 256 A, B, and C with Override tone given. Example 4 Enhanced Override from a consultation call with a Meridian 1 proprietary telephone With Automatic Forced Camp-On turned off; Response to AFCO in LD 15 was “NO”; Station-to-Station Camp-On is denied or Station-to-Station Camp-On is equipped and D is a station;...
Page 257 Override, Enhanced Page 257 of 980 E presses EOVR key. B receives Camp-On tone. E receives ringback or busy tone depending on the options equipped. E is manually forced camped on to B. – if – E presses Transfer key. D is camped on to B.
Page 258 Page 258 of 980 Override, Enhanced With Automatic Forced Camp-On turned off; response to AFCO in LD 15 was “YES”; Station-to-Station Camp-On is allowed and D is an external call; Multi-Party Operation active. Table 13 Example of Enhanced Override with proprietary telephone with AFCO turned off. STEP ACTION RESPONSE...
Page 259 Override, Enhanced Page 259 of 980 -or- E presses EOVR or OVR key to attempt If telephone B or C has disconnected, Priority Override. telephone E receives overflow (fast busy) tone. Otherwise, a conference is established between E, B, and C with Override tone given.
Page 260 Page 260 of 980 Override, Enhanced The following table highlights the various combinations and the results of different actions for a simple call. Table 14 Example of the results of various combinations of simple calls. Setup AFCO setting in LD 15 Forced Camp-On Allowed Priority Override Allowed Action...
Page 261 Override, Enhanced Page 261 of 980 The following table highlights the various combinations and the results of different actions for a consultation call. Table 15 Example of the results of various combinations of consultation calls. Setup AFCO setting in LD 15 Forced Camp-On Allowed Priority Override Allowed Action...
Page 262 Page 262 of 980 Override, Enhanced Legend: BT – Busy tone returned to A. BT or R – Busy tone or ringback returned to A; A camped on to B. CDT – Control dial tone returned to A. O&R – Overflow (fast busy) returned to A for 30 seconds, then A is reconnected to D.
Page 263 Override, Enhanced Page 263 of 980 – or – Telephone A disconnects or telephone E D is transferred into the conference with presses Transfer or Conference key. B and C. Override tone is removed. – or – Telephone E disconnects. Telephones B and D remain connected.
Page 264 Page 264 of 980 Override, Enhanced 553-3001-306 Standard 12.00 October 2003...
Page 265 Page 265 of 980 Override, Priority Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 266: Operating Parameters
Page 266 of 980 Override, Priority For an analog (500/2500 type) telephone, a recall followed by dialing of the Priority Override FFC (OVRD FFC with Priority Override package 186 equipped) breaks into the connection and establishes a conference between all three parties.
Page 267 Override, Priority Page 267 of 980 For analog (500/2500 type) telephone activation, Multi-Party Operations (MPO) package 141 must be equipped. Responsed with “YES” to the RALL prompt in LD 15 to ensure register recalls are required before dialing control digits. The OVRD FFC defined must not start with the same digit as one of the control digits.
Page 268: Feature Interactions
Page 268 of 980 Override, Priority Feature interactions Attendant calls Telephones involved in attendant calls cannot be Priority Overridden. Overflow (fast busy) tone is returned to telephones attempting Priority Override. Automatic Call Distribution (ACD) Telephones involved in ACD calls cannot be Priority Overridden. Overflow (fast busy) tone is returned to telephones attempting Priority Override.
Page 269: Feature Packaging
Override, Priority Page 269 of 980 Make Set Busy (MSB) Telephones with MSB active cannot be Priority Overridden. Overflow (fast busy) tone is returned to telephones attempting Priority Override. Multi-Party Operations (MPO) With Priority Override (POVR) equipped, there is a slight change in Multi- Party Operations functionality.
Page 270: Feature Implementation
Page 270 of 980 Override, Priority Feature implementation Task summary list The following is a summary of the tasks in this section: LD 57 – Configure Priority Override FFC at the CODE prompt. LD 10 – Configure Analog (500/2500 type) telephones for Priority Override.
Page 271 Override, Priority Page 271 of 980 LD 10 – Configure Analog (500/2500 type) telephones for Priority Override. Prompt Response Description REQ: NEW CHG Add, or change. TYPE: Type of telephone. analog (500/2500 type) telephone. Class of Service. OVDA Override Allowed. Warning Tone Allowed.
Page 272 Page 272 of 980 Override, Priority LD 11 – Enter Priority Override levels and define override keys Prompt Response Description REQ: NEW CHG Add, or change. TYPE: xxxx Telephone type, where: xxxx = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 273: Feature Operation
Override, Priority Page 273 of 980 LD 16 – Configure Route for Priority Override. Prompt Response Description NEW CHG Add, or change. TYPE Route Data Block. PLEV 0-(2)-7 Priority Override Level 0 Cannot be overridden. 1-7 Can be overridden by a telephone with a Priority Level which is equal to or greater than the level assigned to this route.
Page 274 Page 274 of 980 Override, Priority The telephones are configured as follows: • Telephone A is an analog (500/2500 type) telephone with Warning Tone Allowed (WTA) and Override Allowed (OVDA) Classes of Service. • Telephone B has Warning Tone Allowed (WTA) Class of Service. •...
Page 275 Override, Priority Page 275 of 980 Override will take place on any established call when the Flexible Feature Code (FFC) is dialed or the Override (OVR) key is depressed. That means if telephone A calls telephone B while telephone B is busy, and telephone B disconnects from that call and is established on another call when telephone A activates Override, the new call will be overridden.
Page 276 Page 276 of 980 Override, Priority 553-3001-306 Standard 12.00 October 2003...
Page 277 Page 277 of 980 Paging Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 278 Page 278 of 980 Paging Time Forced Disconnect (TFD), provides a variable timer to force disconnect Paging trunks. The timer is defined on a route basis to limit the time a user can keep a Paging trunk seized. When the timer expires, the call is disconnected from the trunk.
Page 279 Paging Page 279 of 980 Trunks forced off by TFD are disconnected normally, accompanied by an error message (ERR4054) output on the system terminal. The error message identifies the Originating Terminal Number (TN), Terminating Terminal Number (TN), date, and time for the following trunk types: •...
Page 280 LD 10 – Allow or deny dial access to Paging for analog (500/2500 type) telephones. LD 11 – Allow or deny dial access to Paging for Meridian 1 proprietary telephones. LD 16 – Add or change a Paging trunk route access code and restriction group numbers.
Page 281 Paging Page 281 of 980 TARG 1-31 Trunk access restriction group number. LD 16 – Define the timer for the Time Forced Disconnect feature. Prompt Response Description Change. TYPE Route Data Block. CUST Customer number, as defined in LD 15 ROUT Route number 0-511...
Page 282 Page 282 of 980 Paging SIGL DX signaling (two-wire) – QPC71 only. DX signaling (four-wire) – QPC71 and NT8D15. E&M signaling (two-wire) – QPC71 and NT8D15. E&M signaling (four-wire) – QPC71 and NT8D15. Loop dial repeating – QPC71 and NT8D14/15. Outgoing automatic, incoming dial –...
Page 283 Paging Page 283 of 980 TGAR Allow/deny access to Paging trunk. LD 11 – Allow or deny dial access to Paging for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 284 Page 284 of 980 Paging 553-3001-306 Standard 12.00 October 2003...
Page 285 Page 285 of 980 Partial Dial Timing Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 286 Page 286 of 980 Partial Dial Timing Note: The Partial Dial Timing feature can be used with the End of Selection and End of Selection Busy features. Table 20 Treatment of calls upon expiration of dial timer PRDL Call ATTN Overflow tone EOS signal EOS signal...
Page 287 Partial Dial Timing Page 287 of 980 Feature implementation LD 16 – Create or modify partial dial timing for trunk routes. Prompt Response Description PRDL (NO) No partial dial timing on DID route, Partial dial timing is equipped using EOD, or Partial Dial timing is equipped using EOD;...
Page 288 Page 288 of 980 Partial Dial Timing 553-3001-306 Standard 12.00 October 2003...
Page 289 Page 289 of 980 PE/EPE blocking Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 290: Maintenance
Page 290 of 980 PE/EPE blocking Operating parameters The operating parameters are as follows: • If a TN is in a call, the call is dropped after the terminal is upgraded. • A loop that is disabled before upgrade remains disabled after upgrade, and cannot be enabled.
Page 291 PE/EPE blocking Page 291 of 980 • PE shelves • PE cards • PE units The SCH1469 error message displays when the user attempts to change an existing TN or create a new TN on PE/EPE shelves. Feature packaging No new software packages are introduced for this feature. Feature implementation This feature is implemented immediately after an installation or upgrade to Succession 3.0 Software.
Page 292 Page 292 of 980 PE/EPE blocking 553-3001-306 Standard 12.00 October 2003...
Page 293 Feature operation......... . Feature description This feature replaces the single buzz or burst of tone for Meridian 1 proprietary telephones, given to indicate a camped-on call, with periodic bursts of buzz or tone.
Page 294: Task Summary List
Page 294 of 980 Periodic Camp-on Tone Feature interactions Attendant Break-In Attendant Busy Verify Override The Periodic Camp-On Tone has precedence over Break-In, Busy Verify, and Override intrusion tones. Semi-Automatic Camp-On Periodic Camp-On Tone stops when the camped-on call is recalled to the attendant.
Page 295 Periodic Camp-on Tone Page 295 of 980 LD 56 – Define a new cadence in the Master Cadence Table (if required). Prompt Response Description TYPE MCAD Master Cadence data block. WCAD 0-225 Cadence Number to be given the new definition. Cadence number 0 is reserved for continuous tone and is not changeable.
Page 296 Page 296 of 980 Periodic Camp-on Tone LD 56 – Assign a cadence, either new or existing, to the Camp-On tone. Prompt Response Description TYPE Flexible Tones and Cadence data block. CDNC xxxx ... xxxx The cadence number of the existing cadence, or the cadence number given to the newly defined cadence.
Page 297: Periodic Clearing
Page 297 of 980 Periodic Clearing Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 298 Page 298 of 980 Periodic Clearing Feature interactions AC15 Recall: Timed Reminder Recall When the Periodic Clearing feature is active the Disconnect timer will interfere with the AC15 recall timer. The Disconnect timer is activated on a TIE trunk or an incoming Direct Inward Dialing (DID) or Central Office (CO) trunk which is connected to the AC15 TIE trunk.
Page 299 Periodic Clearing Page 299 of 980 Feature implementation LD 16 – Enable Periodic Clearing Signal for trunk routes at the PECL prompt. Prompt Response Description PECL (NO) YES (Do not send) send Periodic Clearing signal. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 300 Page 300 of 980 Periodic Clearing 553-3001-306 Standard 12.00 October 2003...
Page 301 Page 301 of 980 Periodic Clearing Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 302 Page 302 of 980 Periodic Clearing Enhancement Feature interactions Called Party Disconnect Control Toll Operator Break-in The Called Party Disconnect Control and Toll Operator Break-in can exist on the same system and function on the same routes, but are not to be used in conjunction with Periodic Clearing.
Page 303: Feature Description
Page 303 of 980 Periodic Clearing on RAN, Meridian Mail, ACD, and Music Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 304 Page 304 of 980 Periodic Clearing on RAN, Meridian Mail, ACD, and Music Operating parameters There are no operating parameters associated with this feature. Feature interactions Called Party Disconnect Control This feature is not supported if used together with Toll Operator Break-In. Centrex Switchhook flash This feature is not supported if used together with Centrex Switchhook flash.
Page 305 Periodic Clearing on RAN, Meridian Mail, ACD, and Music Page 305 of 980 LD 15 – Allow or deny Periodic Clearing on Meridian Mail for a customer. Prompt Response Description NEW CHG New, or change. TYPE Features and options. (PCMD) PCMA Deny (the default) or allow Periodic Clearing on Meridian Mail.
Page 306 Page 306 of 980 Periodic Clearing on RAN, Meridian Mail, ACD, and Music 553-3001-306 Standard 12.00 October 2003...
Page 307 Page 307 of 980 Periodic Pulse Metering Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 308 Page 308 of 980 Periodic Pulse Metering • Allows the customer to specify a particular schedule for printing the MR reports. • Supports Call Detail recording (CDR) on multiple call transfer for outgoing PPM calls. Operating parameters A Periodic Pulse Meter can count to a maximum of 32,767 pulses. When this limit is exceeded, an indication of overflow is provided.
Page 309 Periodic Pulse Metering Page 309 of 980 Attendant Administration Attendant Administration does not support the PPM feature. Call Detail Recording If both the Call Detail Recording (CDR) and Meter Registration feature are equipped for a customer, the PPM pulse counts for metered calls over trunks for which the CDR feature is enabled are recorded on the CDR record along with the standard CDR information.
Page 310 Page 310 of 980 Periodic Pulse Metering If the station user transfers the call after consulting with the dialed station user, then the PPM pulses are counted against the controlling station until the call is transferred. When the call is transferred, the PPM pulses are counted against the station to which the call has been transferred.
Page 311 Periodic Pulse Metering Page 311 of 980 provide a disconnect signal, their CDR records are not printed until the last party disconnects from the conference. Consultation calls If a user establishes a consultation call including one or more metered trunks, all the associated pulses are counted against the controlling station until the call is transferred.
Page 312 Page 312 of 980 Periodic Pulse Metering 1.5 Mbps Digital Trunk Interface PPM is not supported by 1.5 Mbps DTI. 2 Mbps Digital Trunk Interface PPM operates the same for 2 Mbps DTI as for analog trunks. Feature packaging This feature is packed under Periodic Pulse Metering/Message Registration (MR), package 101.
Page 313 Periodic Pulse Metering Page 313 of 980 LD 12 – Create or modify a meter key for Attendant Consoles. Prompt Response Description xx MTR Add a meter key. LD 15 – Assign Meter Incoming Call Indicator. Prompt Response Description xx MTR xx is the selected key/lamp number.
Page 314 Page 314 of 980 Periodic Pulse Metering Feature operation If the attendant desires billing information immediately upon the completion of a long distance call, the call must be flagged by the attendant as a metered call. When a metered call is terminated or modified, the same attendant is recalled and the calculated call charge or PPM count for this call is displayed on the console.
Page 315 Periodic Pulse Metering Page 315 of 980 The Destination lamp remains off. The following information appears on the display of the Attendant Consoles: The DN of the station or Access Code of the TIE trunk on which the external call was placed is shown on the left-hand portion of the digit display.
Page 316 Page 316 of 980 Periodic Pulse Metering 553-3001-306 Standard 12.00 October 2003...
Page 317 Page 317 of 980 Personal Call Assistant Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 318 (for example, in the cell phone). PCA functionality enables multi-media capabilities on Succession 1000M, Succession 1000, and Meridian 1 systems that were previously restricted to the Succession Multimedia Xchange (MX). The PCA feature supports the following telephones and terminals: •...
Page 319 • Succession 1000M Single Group • Succession 1000M Multi Group • Succession 1000M Cabinet • Meridian 1 Option 61C CP PII • Meridian 1 Option 81C CP PII • Meridian 1 Option 11C Cabinet • Meridian 1 Option 11C Chassis When multiple PCAs are configured with the same MADN, you cannot update individual PCAs using the FFC.
Page 320 Page 320 of 980 Personal Call Assistant Feature interactions The PCA feature has the same feature interactions as the MADN feature, which are as follows. Automatic Redial An ARDL call from a Single Call Ringing (SCR) or Single Call Non Ringing (SCN) is redialed only when all sets that have the same DN are free.
Page 321 If the call is answered on a cell phone supported by the Succession MX, the following CDR records are created: — Succession 1000M, Succession 1000, and Meridian 1: PCA to DOD (Succession MX) and DID to DOD (after the call is joined to the Succession MX) —...
Page 322 Page 322 of 980 Personal Call Assistant • If a DN appears on analog (500/2500-type) telephones, and digital telephones, the analog (500/2500-type) telephones are listed in numerical TN order at the top of the list. Digital telephones are listed in numerical TN order at the bottom of the list.
Page 323 Personal Call Assistant Page 323 of 980 Calling Party Name Display Denied For a ringing call to a Multiple Appearance DN, the name on the calling set display can be suppressed by configuring any of the Terminal Numbers with NAMD Class of Service. The digit display on the calling set cannot be suppressed —...
Page 324 Page 324 of 980 Personal Call Assistant Digital Private Signaling System #1 (DPNSS1) Executive Intrusion If the attendant tries to extend a call to a DN that appears on more than one set, this DN can either be: • Multiple-Call Arrangement with Ringing (MCR). When a call terminates on this DN, all idle stations on which the DN appears are rung.
Page 325 Personal Call Assistant Page 325 of 980 Display Calling Party Denied When a Multiple Appearance DN is ringing, the display of the calling telephone does not show the caller’s name if at least one of the TNs has Named Denied (NAMD) Class of Service. The dialed DN displays even if one TN has a DN Denied (DDGD) Class of Service.
Page 326 Page 326 of 980 Personal Call Assistant Group Hunt While Multiple Appearance DNs (MADN) single call arrangements are treated the same as Single Appearance DNs (SADN), MADN multiple call arrangements must be avoided in a group hunt list. With MADN multiple call arrangement, the idle or busy status of the MADN is determined by the Terminal Number (TN) data block of the prime appearance of the called DN.
Page 327 Personal Call Assistant Page 327 of 980 Hunting follows the hunt chain based on the originally dialed DN. The actual functioning and requirements for Hunting are not changed by the MARP feature. The basic change introduced by the MARP feature is to always have a designated TN, the MARP TN, as the TN supplying the call redirection parameters.
Page 328 Page 328 of 980 Personal Call Assistant Message Registration For Multiple Appearance Directory Number (MADN), the system selects the appropriate meter for the DN as follows. The MADN accesses the meter of the most recently configured telephone having a Prime DN (PDN) appearance and Message Registration Allowed (MRA) Class of Service.
Page 329: Feature Packaging
Personal Call Assistant Page 329 of 980 Three Wire Analog Trunk – Commonwealth of Independent States (CIS) Since the ANI category is defined on a per-set basis for Three Wire Analog Trunks, two stations with the same multiple Appearance DN can be assigned different ANI categories.
Page 330 Page 330 of 980 Personal Call Assistant LD 15 – Enable PCA at the customer level. (Part 2 of 2) Prompt Response Description CUST Customer number, as defined in LD 15 VO_ALO (NO) YES Enable (disable) Virtual Office Automatic Logout. (OFF) ON Enable (disable) Personal Call Assistant Configuration of the PCA is preserved and enabled...
Page 331 Personal Call Assistant Page 331 of 980 LD 57 – Configure FFCs for PCA control. (Part 2 of 2) Prompt Response Description CODE PCAV Code to verify the status of PCA PCAV ZZZZ Code number LD 11 – Configure a new PCA. Prompt Response Description...
Page 332: Feature Operation
Page 332 of 980 Personal Call Assistant LD 97 – Add virtual superloops. Prompt Response Description Add virtual superloops. TYPE SUPL Superloop parameters SUPL vxxx Add virtual superloops. Feature operation The PCA feature operates as outlined below. Activating and deactivating PCA at the user level Succession 3.0 introduces three Flexible Feature Codes (FFC) that enable the user to activate, deactivate, or change the target DN on PCA.
Page 333 Personal Call Assistant Page 333 of 980 If you are done, enter # to complete the PCAA FFC. Optionally, to update the HOT P DN and activate PCA, enter a new target DN (HOT P DN) followed by #. Listen for a confirmation tone after entering the main extension number.
Page 334 Page 334 of 980 Personal Call Assistant Configure Key 1 as a new PCA key (equivalent to a Hot Line Key). If the DN is not configured, the system generates a blending service DN based on the customer setting in LD 15. Note: Configuration can be simplified through the use of set models.
Page 335 Page 335 of 980 Phantom Terminal Numbers Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 336: Operating Parameters
Page 336 of 980 Phantom Terminal Numbers Note: The Phantom Terminal Numbers feature is not to be used for predictive dialing applications. For information on configuring Phantom TNs for predictive dialing, please refer to “Predictive Dialing” on page 347 in this guide. Operating parameters Phantom TNs can only have Single Appearance DNs.
Page 337 Phantom Terminal Numbers Page 337 of 980 Attendant Blocking of Directory Number DNs on Phantom TNs will not be overridden by the Attendant Blocking of DN feature. Automatic Call Distribution Phantom TNs cannot be configured as Automatic Call Distribution (ACD) agents.
Page 338 Page 338 of 980 Phantom Terminal Numbers The Phantom TN feature uses the RCFW feature to configure and activate/ deactivate the CFW DN on the Phantom TNs. As the data blocks associated with Phantom TNs match those of standard analog (500/2500 type) telephones configured within the system, the operation of the RCFA and RCFD features on Phantom TNs is applicable to the RCFW feature.
Page 339 Phantom Terminal Numbers Page 339 of 980 Meridian Link Phantom TNs cannot be used for origination and termination of calls. AST Class of Service is not allowed on Phantom TNs. With the Telelink Mobility Switch feature, a separate type of TN can be used by Meridian Link AST applications.
Page 340 Page 340 of 980 Phantom Terminal Numbers Ring Again on No Answer Although Ring Again on No Answer can be applied to a phantom DN, it is not recommended. Because a phantom DN cannot be active or busy, the caller is not notified when the phantom DN’s forward DN does not answer.
Page 341 SUPL N0-N156 Local Superloop in multiples of four N96-N115 For Succession 1000M Cabinet and Meridian 1 Option 11C Cabinet systems Precede loop number with “N” to create a phantom loop; precede with an “X” to remove a terminal loop. Note: Phantom TNs can use loops 0-159 for Large Systems.
Page 342 Page 342 of 980 Phantom Terminal Numbers LD 10 – Define a TN for the phantom loop. Prompt Response Description NEW, CHG Add, or change. TYPE Telephone type. Terminal Number; if the loop is a phantom loop, “PHANTOM” is echoed to the technician. l s c u For Large Systems For Small Systems and Succession 1000 systems...
Page 343 Page 343 of 980 Position Busy with Call on Hold Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 344 Page 344 of 980 Position Busy with Call on Hold Feature interactions Attendant Forward No Answer If an attendant with a call on hold does not answer an Attendant Forward No Answer call within a customer-defined time, the console is not placed in Position Busy.
Page 345 Position Busy with Call on Hold Page 345 of 980 With Position Busy with Calls on Hold Denied (BOHD) configured in LD 15, when an attendant with a call on hold presses the POS BUSY key the system will react as if nothing has happened. In addition, if the attendant with a call on hold presses the POS BUSY key, the system remains in day service (even if supposed to go in Night Service).
Page 346 Page 346 of 980 Position Busy with Call on Hold 553-3001-306 Standard 12.00 October 2003...
Page 347 Page 347 of 980 Predictive Dialing Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 348 If phantom TNs/DNs are used, this development only supports calls and Fast Transfers originated by phantom TNs/DNs which are defined as Associate set (AST) Meridian 1 proprietary telephones on a phantom loop. Data calls are not supported. For outbound trunk calls, if no third-party equipment is used to detect live voice answer, the switch will have to depend on receiving answer supervision before transferring the call to the target DN.
Page 349 Call Transfer by Meridian 1 proprietary telephone The application sends the Fast Transfer request on behalf of a Meridian 1 proprietary telephone, and then the switch initiates and completes the transfer immediately which is similar to a normal call transfer from a Meridian 1 proprietary telephone.
Page 350 In a Predictive Dialing scenario where the autodialer (originating DN) is a Meridian 1 proprietary telephone, the Make Call message sent by the application to the switch to make a call on behalf of the Meridian 1 proprietary telephone, and then the call transfer call, will interact with the Meridian 1 proprietary telephone Call Transfer feature.
Page 351 LD 17 – Configure the MSDL port to the Meridian Link Module. LD 10 – Configure non-ACD analog (500/2500 type) telephones as autodialers. LD 11 – Configure non-ACD Meridian 1 proprietary telephones as autodialers. LD 23 – Configure ACD groups.
Page 352 TN, it can use a phantom TN. This idle TN is an AST Meridian 1 proprietary set which is defined on a phantom loop. There is no upper limit on the number of devices per group defined by the Phantom DN.
Page 353 Predictive Dialing Page 353 of 980 - IADR HDLC protocol individual address. - RADR HDLC protocol remote address. TYPE PARM System parameters - CSQI (20) Maximum call registers for Command and Status Link (CSL) input queues (use the default, unless the system requires otherwise).
Page 354 Page 354 of 980 Predictive Dialing - CTYP MSDL Card Type. MSDL card. - DNUM Device number is y. Refers to the device number on the MSDL card. - DES MERIDIAN_LINK Description of this I/O device. - BPS 19200 Baud rate is 19,200 bits per second. - PARM RS232 DCE Parameters for interface and transmission mode.
Page 355 Internal Directory Number. Associate set assignment. The internal DN is an AST. Transfer allowed. Dial Pulse Class of Service for 500 sets (use DTN for 2500 sets). LD 11 – Configure non-ACD Meridian 1 proprietary telephones as autodialers. Prompt Response Description New.
Page 356 Page 356 of 980 Predictive Dialing CUST Customer number, as defined in LD 15 Number of key lamp strips, typically one. xx yy Key number for Associate set DN assignment. xx SCR yyyy Key number, Single Call Ringing, DN. xx TRN Key number, Call Transfer.
Page 357 Predictive Dialing Page 357 of 980 LD 10 – Configure ACD analog (500/2500 type) telephones as autodialers. Prompt Response Description New. TYPE Telephone type. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems CUST Customer number, as defined in LD 15 x...x...
Page 358 Page 358 of 980 Predictive Dialing LD 11 – Configure ACD Meridian 1 proprietary telephones as autodialers. Prompt Response Description New. TYPE aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 359 Predictive Dialing Page 359 of 980 LD 23 – Configure a Control DN (CDN – default mode). If the application wants to transfer a call to a target CDN, a CDN must be configured. CDNs can be in default or controlled mode. Prompt Response Description...
Page 360 Page 360 of 980 Predictive Dialing LD 23 – Configure a Control DN (CDN – controlled mode).When a CDN is in controlled mode, the application can have control of the call once it enters the CDN. Prompt Response Description New. TYPE Control Directory Number data block.
Page 361 Predictive Dialing Page 361 of 980 LD 14 – Define answer supervision for trunks. If the application wants to transfer outgoing calls based on answer supervision, answer supervision must be configured. If answer supervision is not configured, the End-of-Dialing timer will be used as a trigger for the system to transfer the call. Prompt Response Description...
Page 362 Page 362 of 980 Predictive Dialing LD 17 – In order to originate calls from phantom TNS/DNs, a phantom loop must first be configured and a physical loop card must be installed. A phantom DN can then be configured as part of a specific device group.
Page 363 TN, it can use a phantom TN. This idle TN is an AST Meridian 1 proprietary set which is defined on a phantom loop. There is no upper limit on the number of devices per group defined by the Phantom DN.
Page 364: Feature Operation
Page 364 of 980 Predictive Dialing IAPG (0)-15 Meridian Link Unsolicited Status Message (USM) group. These groups determine which status messages are sent for an AST set. The default 0 sends no messages, whereas Group 1 sends all messages. ITNA (NO) YES Idle TN for Third Party Application.
Page 365: Feature Description
Page 365 of 980 Pretranslation and System Speed Call Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 366 Page 366 of 980 Pretranslation and System Speed Call Enhancement Analog (500/2500 type) sets, Meridian 1 proprietary sets, and Attendant Consoles can activate System Speed Call by using a Special Prefix (SPRE) or Flexible Feature Code (FFC). For further information pertaining to the existing Pretranslation and System Speed Call features, refer to the feature modules in this guide.
Page 367 Pretranslation and System Speed Call Enhancement Page 367 of 980 Table 23 Example of System Speed Call List List entry Corresponding DN 7182 122455678 In Table 22, if the first dialed digit is 0 to 6, Pretranslation passes all of the digits and leaves them unchanged.
Page 368 Page 368 of 980 Pretranslation and System Speed Call Enhancement To follow are examples of Pretranslation and System Speed Call functionalities when Pretranslation is blocked/not blocked. Table 22 and Table 23 are considered for these examples. It is assumed that the SPRE method of dialing is used and that the user has the following configuration: •...
Page 369: Operating Parameters
Pretranslation and System Speed Call Enhancement Page 369 of 980 Operating parameters To allow or deny Pretranslation on a System Speed Call list entry when dial accessed, the BPSS prompt must be defined in the Customer Data Block. When Pretranslation is disabled (PREO = 0) in the Customer Data Block, BPSS is prompted but does not take effect.
Page 370: Feature Packaging
Page 370 of 980 Pretranslation and System Speed Call Enhancement Feature packaging The following packages are required for Pretranslation and System Speed Call Enhancement: • System Speed Call (SSC) package 34 • Pretranslation (PXLT) package 92 Feature implementation Note: The Pretranslation and System Speed Call features must be configured as per the existing implementation procedures.
Page 371 Dials the System Speed Call list entry number If the system is equipped with Flexible Feature Codes (FFCs), the user Lifts the handset of the (500/2500 type) set, Meridian 1 proprietary set, or Attendant Console Dials the Flexible Feature Code (FFC) for accessing System Speed Call,...
Page 372 Page 372 of 980 Pretranslation and System Speed Call Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 373 Page 373 of 980 Pretranslation Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 374 Page 374 of 980 Pretranslation The dialing capabilities and/or restrictions of each Pretranslation group are defined in Pretranslation Tables. The tables are Speed Call lists modified for Pretranslation. With Pretranslation, only the first dialed digit of a call is pretranslated. The translation choices are: •...
Page 375 Pretranslation Page 375 of 980 The dialing capabilities of each group are reflected by the codes stored against entries in the Pretranslation Table. The four possible codes are shown in Table 24. Table 24 Pretranslation Table Code Function Block call. Delete Pretranslation (first dialed) digit, pass remaining digits unchanged.
Page 376 Page 376 of 980 Pretranslation A hotel has been chosen as a model to illustrate the principles of Pretranslation and how to set up Pretranslation. However, Pretranslation can be applied to many other business environments. Table 25 Description of Pretranslation model Hotel with 12 floors containing administrative offices, hotel services, and guest rooms.
Page 377 Pretranslation Page 377 of 980 Step 1 – Identify the numbering plan The model hotel’s numbering plan is shown in Table 26. Table 26 Numbering plan for model Available numbers Assigned to Actual DNs used Operator Guest rooms on floor 10 1001-1026 Guest rooms on floor 11 1101-1126...
Page 378 Page 378 of 980 Pretranslation Step 2 – Determine access restrictions Pretranslation calling groups and dialing restrictions are shown in Table 27. Table 27 Access and restrictions for model Group number Type of station Allowed access Denied access (XLST) Default for DISA Operator only All except Operator trunks and...
Page 379 Pretranslation Page 379 of 980 Step 3 – Determine dialing requirements and create Pretranslation Tables Dialing instructions for Group 0 (zero) in this model are shown in Table 28 and the corresponding Pretranslation Table is listed in Table 29. For an explanation of the groups used in this model, see Table 27.
Page 380 Page 380 of 980 Pretranslation Dialing instructions for Group 1 in this model are shown in Table 30 and the corresponding Pretranslation Table is listed in Table 31. Table 30 Group 1 – Guest dialing instructions for model Actual digits Desired destination dialed 1xxx...
Page 381 Pretranslation Page 381 of 980 Table 31 Group 1 – Pretranslation Table (Guests) Digit Code Function Destination space <CR> pass Guest rooms 2700 replace Security space <CR> pass SPRE 2730 replace Front desk 5 (see Note) replace Guest services block call Not used space <CR>...
Page 382 Page 382 of 980 Pretranslation Table 33 Group 2 – Pretranslation Table (lobby and courtesy telephones) Digit Code Function Destination space <CR> pass Guest rooms 2700 replace Security block call Not used block call Not used block call Not used block call Not used space <CR>...
Page 383 Pretranslation Page 383 of 980 Table 35 Group 3 – Pretranslation Table (Administrative A) Digit Code Function Destination space <CR> pass Guest rooms space <CR> pass Administrative telephones space <CR> pass SPRE block call Not used block call Not used block call Not used space <CR>...
Page 384: Operating Parameters
Page 384 of 980 Pretranslation Table 37 Group 4 – Pretranslation Table (Administrative B) Digit Code Function Destination space <CR> pass Guest rooms space <CR> pass Administrative telephones space <CR> pass SPRE block call Not used block call Not used block call Not used space <CR>...
Page 385: Feature Interactions
Pretranslation Page 385 of 980 When Pretranslation is allowed in LD 15 (PREO = 1), in order for a pretranslation entry to be removed, Pretranslation must first be disabled in LD 15 (PREO = 0). The Pretranslation data block is then removed in LD 18. It is not possible to remove a single entry.
Page 386 Page 386 of 980 Pretranslation Charge Account, Forced The first digit dialed after a valid Charge Account Code is sent to the pretranslator. Controlled Class of Service, Enhanced The DN used to program the Controlled Class of Service (CCOS) should be the actual DN before pretranslation.
Page 387 Pretranslation Page 387 of 980 The Flexible Feature Code (FFC) feature will not be affected if the FFC’s begin with “*” or “#”, since before translation begins if the first digit is an “*” or “#” pretranslation will not be done. If any digits follow the FFC code, the first of the digits that follows will be pretranslated.
Page 388: Feature Packaging
LD 10 – Associate an Analog (500/2500 type) telephone with a Pretranslation group. LD 11 – Associate a Meridian 1 proprietary telephone with a Pretranslation group. LD 17 – Allocate sufficient Speed Call lists to be used as Pretranslation Tables.
Page 389 Pretranslation Page 389 of 980 TYPE Configuration Record. PARM System Parameters - MSCL (0)-8191 Maximum number of Speed Call lists. LD 18 – Add or change a Speed Call list to be used for each Pretranslation calling group. Prompt Response Description Add, or change.
Page 390 Page 390 of 980 Pretranslation CUST Customer number, as defined in LD 15 XLAT xxx yyyy Pretranslation list, where: xxx = Pretranslation calling group number (0-254), and yyyy = corresponding Speed Call list number (1-8190). LD 15 – Activate Pretranslation and define calling groups to Speed Call list correlation. Prompt Response Description...
Page 391: Feature Operation
It is important to define the XLST prompt, rather than letting it default to 0, as when Pretranslation group 0 is configured, all sets in the switch are affected. LD 11 – Associate a Meridian 1 proprietary telephone with a Pretranslation group. Prompt Response...
Page 392 Page 392 of 980 Pretranslation 553-3001-306 Standard 12.00 October 2003...
Page 393 Page 393 of 980 Preventing Reciprocal Call Forward Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 394 Page 394 of 980 Preventing Reciprocal Call Forward If a Multiple Appearance DN is encountered during the verification process, the only possible Call Forward Chain is checked. Operating parameters The verification is done only to current Call Forward states of the DNs being checked.
Page 395 Preventing Reciprocal Call Forward Page 395 of 980 Feature implementation LD 15 – Allow or deny Preventing Reciprocal Call Forward for a customer. Prompt Response Description REQ: NEW CHG Add, or change. TYPE: Features and options. (PVCA) PVCD Enter PVCD to (allow) deny Preventing Reciprocal Call Forward.
Page 396 Page 396 of 980 Preventing Reciprocal Call Forward 553-3001-306 Standard 12.00 October 2003...
Page 397 Feature operation......... . Feature description The bottom key on a Meridian 1 proprietary telephone is the Prime DN. It is preselected for call origination. If a user wishes to place or receive a call on any other DN, the key must be manually selected.
Page 398 Hot Line If the Hot Line key is assigned to key 0 on a Meridian 1 proprietary telephone, it acts as the prime DN. When the user goes off-hook without selecting a DN key, the Hot Line is activated and the call is placed without further user action.
Page 399 Feature operation......... . Feature description Meridian 1 proprietary telephones automatically provide Privacy for telephones sharing a single call arrangement Directory Number (DN). When a call is in progress on the DN, no other telephone on which the DN appears can enter the call.
Page 400 Multiple Appearance Directory Number If a Multiple Appearance, SCR/SCN DN is shared by Meridian 1 proprietary telephones only, Privacy is in effect. No one can enter a call unless the call is first placed on Hold, or unless Privacy Release is activated to allow another appearance to enter the call.
Page 401 Page 401 of 980 Privacy Override The user can Override the inherent privacy on Meridian 1 proprietary telephones. If an appearance occurs on a telephone with Privacy Override enabled, that appearance can bridge into an active call. This pertains to calls on a multiple appearance single call Directory Number (DN) when not mixed with single line telephones.
Page 402 Page 402 of 980 Privacy 553-3001-306 Standard 12.00 October 2003...
Page 403: Privacy Override
Feature operation......... . Feature description A Meridian 1 proprietary telephone with a Privacy Override Allowed (POA) Class of Service can enter an established call on a multiple appearance single call Directory Number (DN).
Page 404 Page 404 of 980 Privacy Override Operating parameters Privacy Override does not apply to analog (500/2500 type) telephones. The system must be equipped with a conference loop. The number of timeslots is limited to 30 per conference loop. For Small Systems and Succession 1000 systems, a maximum of six parties per conference is supported.
Page 405 Directory Number (DN) when not mixed with single line telephones. Feature packaging This feature is included in base System Software. Feature implementation LD 11 – Allow or deny Privacy Override on a Meridian 1 proprietary telephone. Prompt Response Description REQ: Change.
Page 406 Page 406 of 980 Privacy Override 553-3001-306 Standard 12.00 October 2003...
Page 407: Privacy Release
Number (DN) to enter the call. Privacy is then reestablished until Privacy Release is activated again. Operating parameters Privacy Release is available only with Meridian 1 proprietary telephones in multiple appearance single call arrangements. The system must be equipped with a conference loop. The number of timeslots is limited to 30 per conference loop.
Page 408 Privacy Release (PRS) key is ignored if pressed. Call Park When a call from a Meridian 1 proprietary telephone is parked, that telephone cannot activate Privacy Release. For example, Party A calls Party B. Party B parks the call. Party A cannot activate Privacy Release.
Page 409 DNs, the blinking rate is based on the Class of Service of each set on which other appearances of the DN occur. Feature packaging This feature is included in base System Software. Feature implementation LD 11 – Allow/deny Privacy Release for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 410 Page 410 of 980 Privacy Release 553-3001-306 Standard 12.00 October 2003...
Page 411 Feature description Private Line Service enables the customer to assign private Central Office (CO) lines to selected telephones or power fail transfer equipment. When associated with a Meridian 1 proprietary telephone, the following features are available to Private Line Service: •...
Page 412 A Private Line should not be assigned as a Prime Directory Number (DN) unless preselection is required. Hunting does not apply to Private Line service. Call Forward on Private Lines (Meridian 1 proprietary telephones) is not forwarded to a second appearance of its own DN. 553-3001-306 Standard 12.00...
Page 413 Private Line Service Page 413 of 980 Feature interactions Call Modification Features (CMF) in the trunk data block can be inhibited as follows: • Call Transfer • Conference • Call Forward, and • Message Center. • Call Forward No Answer Call Forward No Answer is always inhibited on Private Lines.
Page 414: Task Summary List
Page 414 of 980 Private Line Service Collect Call Blocking If an incoming DID or CO call from a private line trunk terminates on a set with a CCBA Class of Service, the Collect Call Blocking answer signal is provided in place of the regular answer signal. Do Not Disturb Do Not Disturb cannot be used on Private Lines.
Page 415 Page 415 of 980 LD 10 – Add or change Private Line Service for analog (500/2500 type) telephones. LD 11 – Add or change Private Line Service for Meridian 1 proprietary telephones. LD 16 – Add or change a Private Line trunk route.
Page 416 For Small Systems and Succession 1000 systems xxx...x Private Line DN (xxx...x is the same as for PRDN prompt in LD 14). LD 11 – Add or change Private Line Service for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 417 Private Line Service Page 417 of 980 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 418 Page 418 of 980 Private Line Service 553-3001-306 Standard 12.00 October 2003...
Page 419 Page 419 of 980 Public Switched Data Service Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 420 Page 420 of 980 Public Switched Data Service Figure 6 Public Switched Data Service (PSDS) between system and Central Office (CO) Large System Large System HSDM HSDM 553-AAA1077 You can install a T1 link to different vendors and use the Meridian Communications Adapter (MCA) or QMT21 High Speed Data Module to initiate or receive a 56 kbps digital data call.
Page 421: Related Features
Public Switched Data Service Page 421 of 980 Feature interactions ISDN PRI The following routes are possible using this feature on Primary Rate Access: • Point to Point access For Point to Point access of TIE trunks, the software can be modified to handle the requirements of this feature.
Page 422 Page 422 of 980 Public Switched Data Service The Meridian Communications Unit (MCU) allows you to transmit and receive data using either PSDS over the public network or a private network. The MCU, which replaces the QMT21C, is designed for domestic and international use, with transmission speeds up to 19.2 kbps asynchronous, and 64 kbps synchronous, integrated display, and self diagnostics.
Page 423 Public Switched Data Service Page 423 of 980 • Meridian Communications Unit (MCU), a standalone version of the MCA, which uses T-Link and PSDS protocols on external calls • Basic Rate Interface (BRI) telephones, which use T-Link, V.110, and V.120 protocols, and •...
Page 424 Page 424 of 980 Public Switched Data Service 553-3001-306 Standard 12.00 October 2003...
Page 425 Page 425 of 980 Pulsed E&M DTI2 Signaling Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 426 Page 426 of 980 Pulsed E&M DTI2 Signaling Feature interactions China Number 1 signaling Cancel Offering (Toll Operator Break Out) is added to the Toll Operator Break-in feature. Calling Party Control is enhanced to use the OHTT, as well as the OHT prompt in LD 16. Digital Trunk Interface (DTI) –...
Page 427: Task Summary List
Pulsed E&M DTI2 Signaling Page 427 of 980 • the counting of PPM pulses will not be activated when the call is set up; it will be activated when an ANSWER or RE-ANSWER signal is received, and • PPM pulse detection will be turned off when a CLEAR BACK signal is received.
Page 428 Page 428 of 980 Pulsed E&M DTI2 Signaling LD 73 – Change the signal values for incoming/outgoing calls. LD 73 – Change the signal values for incoming calls. LD 73 – Change the signal values for outgoing calls. LD 16 – Configure the Route Data Block for Pulsed E&M DTI2 Signaling. Prompt Response Description...
Page 429 Pulsed E&M DTI2 Signaling Page 429 of 980 0-(30)-62 Prompted if CNTL = YES and OPCB = YES. Enter the number of seconds, in increments of two, after which an outgoing CGPC non-toll call will disconnect, after the far end disconnects. OHTT 0-(30)-62 Prompted if CNTL = YES and OPCB = YES.
Page 430 Page 430 of 980 Pulsed E&M DTI2 Signaling RRBS Repeat Release Before Seize. This prompt allows a FORWARD RELEASE signal to be sent immediately before a SEIZE signal on a DTI2 trunk. Prompted only if DTRK = YES, DGTP = DTI2, and FRRS is not set to YES.
Page 431 Pulsed E&M DTI2 Signaling Page 431 of 980 LD 73 – Change the signal values for incoming calls. Prompt Response Description E SEZ(R) ABCD SEIZE signal. TIME 16-(56)-1000 16- Duration of pulsed time on and off, in milliseconds. The (296)-1000 default for on is 56, and for off is 296.
Page 432 Page 432 of 980 Pulsed E&M DTI2 Signaling LD 73 – Change the signal values for outgoing calls. Prompt Response Description E SEZ(S) ABCD SEIZE signal. TIME 10-(150)-630 Delay, in milliseconds, before sending SEIZE signal. E SEZA(R) ABCD N SEIZE ACKNOWLEDGE (receive) signal. P WNKS(R) ABCD N Wink Start (receive) signal.
Page 433 Page 433 of 980 Radio Paging, X11 Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 434 Page 434 of 980 Radio Paging, X11 To make a paging call, the calling party dials the paging access Flexible Feature Code. The paged party receives an indication of the incoming call in the form of a special tone, a verbal message, or a display message. The paged party can then answer the incoming call from any telephone set by dialing the answer paging Flexible Feature Code.
Page 435 Radio Paging, X11 Page 435 of 980 The paged party is required to answer the paging call within a specified time limit. When a paging call is not answered in time and the caller remains off- hook, a meet-me operation is possible. With this operation, calling parties to a radio pager are placed in a queue for a period of time, and the paged party can connect to the caller by dialing the answering Flexible Feature Code (FFC) and the paged party's DN.
Page 436 Page 436 of 980 Radio Paging, X11 Note 1: The Radio Paging (RPA) package is not required at remote nodes, unless post-selection Radio Paging is required. Note 2: These steering codes are the equivalent of Flexible Feature Codes for Radio Paging, and are referred to as Remote Radio Paging (RRPA) FFCs.
Page 437 Radio Paging, X11 Page 437 of 980 Post Selection Access to Remote Radio Paging Remote Radio Paging allows the post selection operation of Radio Paging from all nodes in the network. For this functionality, all nodes must be equipped with the Remote Radio Paging feature. For post-selection access, Trunk Steering Codes (TSCs) and Distant Steering Codes (DSCs) are defined as Remote Radio Paging (RRPA) FFCs.
Page 438 Page 438 of 980 Radio Paging, X11 Invalid directory number handling With the first four methods, it is not possible for the system to detect if the DN is invalid. With the last method, an invalid DN is blocked with the caller receiving CTVN treatment.
Page 439: Dialing Plans
Radio Paging, X11 Page 439 of 980 • If ringback and detection-of-call-accepted signal are selected, then the caller gets the ringback tone (only after receiving a call accepted signal from the RPS). • If ringback is required and detection-of-call-accepted signal is not required, then the caller gets the ringback tone after the valid entry of the FFC and DN.
Page 440 Page 440 of 980 Radio Paging, X11 Multiple paging systems This arrangement has two or more systems connected, with each having a connected RPS. Different RPACs are required for each RPS (the user must be aware of which system is connected to which RPS). Trunk access between systems is handled by internal manipulation of the RPACs.
Page 441 Radio Paging, X11 Page 441 of 980 The following system procedures occur when the fault is corrected: Idle all trunks on an RPS. Each RPS is checked (faulty systems are made maintenance busy) after a system initializes and/or reloads. Paging time limits For sets internal to system network Each RPAC has time limits defining how long a paged party has to answer a call.
Page 442: Methods Of Operation
Page 442 of 980 Radio Paging, X11 For sets external to system network The recall timer overrides the existing Attendant Recall on all external calls transferred to the paging trunks. The recall timer is required because a paged party is expected to take a longer time to answer a call. Any recall to the attendant is presented to the attendant as a recall Incoming Call Indicator (ICI).
Page 443 Radio Paging, X11 Page 443 of 980 The following are the procedures for an RPA call: Enter the RPAC. Enter the DN of the paged party (optionally translated to a PSA code). Enter the mode digit. Enter the necessary digit information. Enter # to indicate the end-of-digit information.
Page 444 The caller receives Call to Vacant Number (CTVN) treatment if the RPAC is invalid. From a Meridian 1 proprietary set The caller presses the RPAG key (that has an RPAC associated with it) or 0 - 9 using single-digit post-selection to access RPA. The caller receives CTVN treatment if the RPAC is invalid.
Page 445: Modes Of Operation
Radio Paging, X11 Page 445 of 980 Modes of operation A variety of modes, defined in mode digits, are available to allow the caller to send different types of digit information to the pager before completing the paging procedure. Some mode digits require additional information from the caller.
Page 446: Operating Parameters
Page 446 of 980 Radio Paging, X11 Mode 5: Alarm display With Mode 5, the paged party receives a bleep frequency and/or unique text is displayed (explaining the urgency of the call) and/or the caller's DN. The paged party makes a call to the caller. Note: This mode is for emergency use only.
Page 447 Radio Paging, X11 Page 447 of 980 The Multi-party Operations (MPO) Three-party Service does not work while RPA is in progress. Call transferring an RPA call to another party is not supported. Adding an RPA call to a conference is not supported. Since ISDN BRI telephones do not support FFCs, they cannot be used to access or answer RPA calls if the BRI telephones are local on the paging node.
Page 448: Feature Interactions
Page 448 of 980 Radio Paging, X11 Feature interactions Access restrictions The RPA feature uses a TIE or Central Office (CO)/Public Exchange route to connect the system with the RPS equipment. This has some impact on current restrictions when the route is used for this purpose. Class of Service restrictions All restrictions that currently apply to TIE or CO routes do not apply if the route is used for Radio Paging.
Page 449 Radio Paging, X11 Page 449 of 980 The improvement also allows the attendant’s display to be updated with paged name and to display paged name instead of answering name on the paged party when answered. In addition, the improvement enables network Radio Paging to show the same display information as in standalone operation.
Page 450 Page 450 of 980 Radio Paging, X11 Barge-in Barge-in to either a caller trunk or an RPA trunk, while RPA is in operation, is not permitted and results in an overflow tone being returned to the attendant. The RPA operation is not affected and the paging will continue until one of the following occurs: •...
Page 451 DN is that of the set where CFW is activated. The RPS can provide a RAN for the caller. Call Forward No Answer A call to a circuit switched network or Meridian 1 proprietary set that is not answered after a specific number of rings is automatically forwarded to an RPS.
Page 452 Conference While in a conference, a party can make a paging call by using one of the following: switchhook flash (from a Meridian 1 proprietary set), Transfer (TRN) key, or Conference (A06) key (from a BCS set). When the RPA call is complete, the party can drop Radio Paging and return to the conference.
Page 453 Page 453 of 980 Attendant Console The display is similar to the Meridian 1 proprietary set when accessing and answering RPA calls. When a recall from paging occurs, the Attendant Console display shows the RPA FFC and the paged party's DN. The recall ICI key also indicates that the paging call has recalled.
Page 454 Page 454 of 980 Radio Paging, X11 Hold The Hold key or autohold works on a paging call as if a station-to-station call is being made. The caller's set can be on hold while receiving a ringback tone or call progress tones. When a paging call is put on hold, no indication is given if the call has been answered.
Page 455 DN key again on a Meridian 1 proprietary set or pressing Register Recall on a circuit switched network set. The MPO user can toggle between an established call and a paging call.
Page 456 With RPA pre-selection access to a single RPS, the busy trunk indication is given immediately after the RPAC (FFC) is dialed. Ring Again only redials the trunk (on Meridian 1 proprietary sets all digits entered after the busy tone are redialed). The DN to be paged has to be re-entered.
Page 457 Radio Paging, X11 Page 457 of 980 Switchhook Flash Using the register recall on a circuit switched network set is allowed while receiving a Ringback tone. If register recall is not allowed for a user, a ground (earth) button is used to allow the post-selection access method. Tenant Service A tenant can be restricted from accessing an RPA trunk and can be configured to share or privately use an RPA trunk.
Page 458: Feature Packaging
Page 458 of 980 Radio Paging, X11 When a RPS is faulty, its TGB lamp flashes after all associated (with the faulty paging route) trunks have been made maintenance-busy. The reverse happens when the fault is corrected in the RPS hardware. Feature packaging The following feature packages are required for paging operation in addition to the Radio Paging (RPA) package 187:...
Page 459 Radio Paging, X11 Page 459 of 980 LD 12 – Configure the RPAG key for Attendant Consoles. LD 56 – Configure the RPA warning tone. LD 57 – Define the Flexible Feature Codes (RPACs). LD 58 – Define RPA customer information. LD 58 –...
Page 460 Page 460 of 980 Radio Paging, X11 TKTP TIE COT Trunk route. (NO) YES Radio Paging Route. (YES) NO Outpulsing Route (YES is the default if RPA = YES). LD 14 – Enable or disable the reversing of the E-lead. Prompt Response Description...
Page 461 Radio Paging, X11 Page 461 of 980 LD 12 – Configure the RPAG key for Attendant Consoles. Prompt Response Description Change existing data. TYPE xxxx Type of Attendant Console. xxxx = 1250, 2250. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems xx RPAG yyyy To define an RPAG key with an RPAC (FFC), where xx is the...
Page 462 Page 462 of 980 Radio Paging, X11 -RPAX RPAX Radio Paging Access Code. xxxx Enter Flexible Feature Code. The RPACs entered here are associated with various options in LD 58. CODE RPAN Radio Paging Answer call code. -RPAN RPAN Radio Paging Answer call code. xxxx Enter Flexible Feature Code.
Page 463 Radio Paging, X11 Page 463 of 980 RCRG 0-(6)-20 Number of ring cycles when recall to transferring set, before reroute to attendant. (0 is the CFNA prompt value.) Reroute to attendant. RCTI 0-(30)-120 Time to wait for a “BUSY” transferring set to become idle. RCAL (NO) YES Recall if busy from RPA.
Page 464 Page 464 of 980 Radio Paging, X11 SNUM 0-15 System Number. RPAX nnnn Radio Paging Access Code. -ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems -PANN (NO) YES Record Paging Announcement. --RPAR Route Number that provides the recorded announcement. 0-511 For Large Systems 0-127...
Page 465 Radio Paging, X11 Page 465 of 980 --ACPT If PATH = SPCH or RNGB, (YES) NO Call Accepted is to be detected. When PATH = RNGB or SPCH, and ACPT = YES, Ringback is provided only when the call-accepted signal is received. Speech Path opens when the start-talk signal is received.
Page 466 Page 466 of 980 Radio Paging, X11 TBNO 1-254 Table Number. DFLT 1-254 Default function table number. PRED (NO) YES Pre-dial. POST (NO) YES Post-dial. CONT (NO) YES Control. LD 18 – Define the pre-translation and post-translation list numbers Prompt Response Description NEW CHG...
Page 467 Radio Paging, X11 Page 467 of 980 Adding a Remote Radio Paging Flexible Feature Code Task summary list The following is a summary of the tasks in this section: LD 87 – Define a Remote radio Paging (RRPA) FFC. LD 11 – Configure the RPAG key for SL-1 sets. LD 12 –...
Page 468: Feature Operation
Page 468 of 980 Radio Paging, X11 -CCBA (NO) YES Collect Call Blocking. -RLI Route List to be accessed for trunk steering code. LD 11 – Configure the RPAG key for SL-1 sets Prompt Response Description REQ: Change RPAG key assignment. TYPE: Type of Data Block.
Page 469: Automatic Pre-Selection
FFC is entered. Different call progress tones are provided by the RPS depending on the mode digit and state of the paging call. Automatic pre-selection Meridian 1 proprietary or SL-1 telephone The following are the operation steps: Off-hook. Set receives dial tone.
Page 470 Radio Paging, X11 Automatic post-selection Single-digit post-selection access codes are not supported at Remote Radio Paging (RRPA) nodes. Meridian 1 proprietary sets The following are the operation steps: Off-hook. Set receives dial tone. Enter the DN of party desired to be reached.
Page 471 Radio Paging, X11 Page 471 of 980 SL-1 set The following are the operation steps: Off-hook. Set receives dial tone. Enter the DN of party to be paged. Set receives ringback or busy tone if DN is valid. b. Set receives CTVN treatment if DN is invalid. While in ringing or busy state, press RPAG key (for RPA).
Page 472 Set receives CTVN treatment if FFC or DN is invalid. d. Set receives congestion tone if no paging trunks are available. Set receives busy tone if absence signal is received. Manual pre-selection Meridian 1 proprietary sets The following are the operation steps: Off-hook. Set receives dial tone.
Page 473 Manual post-selection Single-digit post-selection access codes are not supported at Remote Radio Paging (RRPA) nodes. Meridian 1 proprietary set The following are the operation steps: Off-hook. Set receives dial tone. Enter the DN of party to be paged.
Page 474 Page 474 of 980 Radio Paging, X11 Enter information to be sent. Enter # for end of information. Set receives ringback tone, call progress tones or silence (as configured) if paging was successful. b. Set receives busy tone if absence signal is received. Attendant Console The following are the operation steps: Off-hook.
Page 475 When the information is not telephone related, the receiving device might get a coded message to perform some action. Pre-selection and post-selection Meridian 1 proprietary and SL-1 sets The following are the operation steps: Off-hook from any set on the system.
Page 476 Page 476 of 980 Radio Paging, X11 553-3001-306 Standard 12.00 October 2003...
Page 477 Page 477 of 980 Radio Paging Product Improvements Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 478: Operating Parameters
Page 478 of 980 Radio Paging Product Improvements Operating parameters Since ISDN Basic Rate Interface (BRI) sets do not support Flexible Feature Codes (FFCs), they cannot be used to access or answer RPA calls if the BRI sets are local on the paging node. For network situations, BRI sets can access and answer remote RPA calls.
Page 479: Feature Interactions
Radio Paging Product Improvements Page 479 of 980 Feature interactions Call Detail Recording Enhancement When an attendant makes an outgoing call (established on the source side) and then extends the call to remote radio paging on another node by using a normal trunk (for example, Trunk X), an “S”...
Page 480: Feature Packaging
Page 480 of 980 Radio Paging Product Improvements When the attendant answers a paging recall, the call is removed from the meet-me queue and the recall cannot be answered by the paging party by using RPA Answer. The paging party is put on the source side of the attendant;...
Page 481: Feature Implementation
Radio Paging Product Improvements Page 481 of 980 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 87 – Set up remote Radio Paging on originating node. LD 15 – In order for the Recall to Same Attendant portion of this feature to operate network wide, the Recall to Same Attendant (RTSA) prompt has to be activated on the originating node as follows: LD 87 –...
Page 482: Feature Operation
Page 482 of 980 Radio Paging Product Improvements - RTSA (RSAD) Recall to same attendant denied. RSAA Recall to same attendant allowed. RSAX Recall to same attendant with queuing on busy. Feature operation With ISDN NAS enabled, the RPA Recall will recall to the same attendant who originated the call.
Page 483 Radio Paging Product Improvements Page 483 of 980 — An attendant dials access to remote paging on the source side, with no other parties involved. • The originating attendant never released to extend the paging call to the calling party (that is, the attendant has the calling set on the source side and the paging call on the destination side at recall time).
Page 484 Page 484 of 980 Radio Paging Product Improvements 553-3001-306 Standard 12.00 October 2003...
Page 485: Feature Description
Page 485 of 980 Radio Paging Product Improvement Continuation Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 486 Page 486 of 980 Radio Paging Product Improvement Continuation Pager Display With the existing Radio Paging functionality, when Calling Line Identification (CLID) information is sent to a paging device, a maximum of seven digits are displayed on the pager. With the Radio Paging Product Improvement Continuation, however, up to 16 digits can be displayed on a pager.
Page 487 Radio Paging Product Improvement Continuation Page 487 of 980 With this Product Improvement Continuation, the user chooses what happens to internal/external calls forwarded to a pager in the paging rack. The treatment of these calls is defined by the Treatment for Internal Calls (INTR) and Treatment for External Calls (EXTR) prompts in LD 58.The INTR and EXTR prompts replace the RCAL prompt.
Page 488 Page 488 of 980 Radio Paging Product Improvement Continuation Announcement from RAN When INTR or EXTR is set to RAN, the caller receives an announcement from a RAN machine and is then disconnected or routed to an attendant after the message is heard. Post RAN treatment is defined by the RAN post announcement treatment (POST) prompt in LD 16.
Page 489 Radio Paging Product Improvement Continuation Page 489 of 980 If the calling number is shorter than the specified value defined at the TRDN prompt, the missing digits are replaced by zeros on the pager’s display. With the existing functionality, a shorter calling number is also displayed on a pager in this manner.
Page 490 Page 490 of 980 Radio Paging Product Improvement Continuation Feature interactions Radio Paging Product Improvement Continuation has no specific interactions with existing features. Feature packaging The Radio Paging Product Improvement Continuation requires the following packages: • Radio Paging (RPA) package 187, which requires the following package to access Radio Paging: —...
Page 491 Radio Paging Product Improvement Continuation Page 491 of 980 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 58 – Allow or deny Pretranslation. LD 58 – Set the internal and external treatment for calls to a pager in the paging rack, and set the number of digits of the caller’s set transmitted to the paging equipment.
Page 492 Page 492 of 980 Radio Paging Product Improvement Continuation RCTI 0-(30)-120 Time to wait for a “BUSY” transferring set to become idle. After this time, the call is routed to the attendant. PRET (YES) NO Pretranslation for RPA calls (allowed) or denied. LD 58 –...
Page 493 Radio Paging Product Improvement Continuation Page 493 of 980 - MMDN xxxx Meridian Mail DN which provides the recorded announcement or the defined function. MMDN is prompted if INTR = MAIL. The MMDN may be up to four digits. However, if Directory Number Expansion (DNXP) package 150 is equipped, seven digits are allowed.
Page 494 Page 494 of 980 Radio Paging Product Improvement Continuation Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 495 Page 495 of 980 Recall after Parking Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 496 Page 496 of 980 Recall after Parking Feature interactions Call Park If the attendant is in Night Service, and a parked call is not answered within a customer-defined period of time (two-minute maximum), then the Recall after Parking feature recalls a parked call to the attendant or night DN instead of the parking telephone.
Page 497 Recall after Parking Page 497 of 980 Feature operation The recall to the attendant appears on the Recall ICI key. If the attendant is in Night Service, the recall occurs to the Night DN. If the Night DN is busy, the external calls are queued.
Page 498 Page 498 of 980 Recall after Parking 553-3001-306 Standard 12.00 October 2003...
Page 499: Recall To Same Attendant
Page 499 of 980 Recall to Same Attendant Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 500 Operating parameters Attendant recalls brought about by switchhook flash, dial 0, call transfer, conference or the use of a recall key on a Meridian 1 proprietary telephone will not be affected by the RTSA feature. RTSA will not apply to calls extended by Automatic Call Distribution (ACD) agents.
Page 501 Recall to Same Attendant Page 501 of 980 Attendant Overflow Position Recalls and inter-attendant calls are not routed to the Attendant Overflow Position. Attendant Position Busy If an Attendant Console is in maintenance or Position Busy when a Recall to Same Attendant call is recalled to it, the recall is presented to the first available idle attendant.
Page 502 Page 502 of 980 Recall to Same Attendant Flexible Attendant Call Waiting Thresholds The Recall to Same Attendant (RTSA) feature has precedence over the Flexible Attendant Call Waiting Thresholds (FACWT) feature. If either RSAA or RSXA options are selected, RTSA has precedence over FACWT in determining the Call Waiting Lamp state.
Page 503 Recall to Same Attendant Page 503 of 980 Network Attendant Service This feature operates on a network-wide basis for the following call types: • Slow Answer Recall • Camp-on Recall, and • Call Waiting Recall. The operation of this feature is affected by the programming for the option in the Customer Data Block of the system where the attendant answering the call resides.
Page 504 Page 504 of 980 Recall to Same Attendant Feature implementation LD 15 – Modify data for each customer member to be configured. Prompt Response Description Change. TYPE Attendant console options RTSA (RSAD) RSAA Recall to same attendant (denied) allowed. RSAX Recall to same attendant allowed, with queuing on busy attendant.
Page 505: Recall With Priority During Night Service
Page 505 of 980 Recall with Priority during Night Service Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 506 Page 506 of 980 Recall with Priority during Night Service Feature interactions There are no feature interactions associated with this feature. Feature packaging International Supplementary Features (SUPP) package 131. Feature implementation LD 15 – Configure Recall with Priority during Night Service. Prompt Response Description...
Page 507 Page 507 of 980 Recorded Announcement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 508 Page 508 of 980 Recorded Announcement The system software detects calls to connect to the Recorded Announcement (RAN) machine, determines the Intercept Treatment required, and connects the call to the proper Recorded Announcement. The system then monitors the RAN machine. The system provides the software programs to control the announcement recorder and the circuit packs.
Page 509 Recorded Announcement Page 509 of 980 FCC Compliance for DID Answer Supervision With FCC Compliance for DID Answer Supervision, incoming DID calls that are intercepted to a Recorded Announcement (RAN) are provided with answer supervision. Group Hunt Calls which are queued against the Group Hunt Pilot DN cannot receive Recorded Announcement.
Page 510: Task Summary List
Page 510 of 980 Recorded Announcement Feature implementation Task summary list The following is a summary of the tasks in this section: LD 16 – Enable Recorded Announcement (RAN) trunk route. LD 14 – Enable Recorded Announcement (RAN) trunk. LD 16 – Enable Recorded Announcement (RAN) trunk route. Prompt Response Description...
Page 511 Recorded Announcement Page 511 of 980 POST Call is routed to attendant after specified number of repetitions (applies to Direct Inward Dial [DID] calls on Intercept). RAN is removed after a specified number of repetitions. STRT Call connects immediately to announcement. Call connects to announcement at the start of announcement.
Page 512 Page 512 of 980 Recorded Announcement Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 513 Page 513 of 980 Recorded Announcement Broadcast Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 514 Page 514 of 980 Recorded Announcement Broadcast This feature also introduces the following enhancements: • Incremental Software Management limits • RAN signalling capabilities • Multi-Channel RAN Machine Types and Modes • Message Staging Through Queuing Thresholds for Delay Dial Start/Stop RAN machines •...
Page 515 Recorded Announcement Broadcast Page 515 of 980 Broadcast Routes The ISM limit on broadcast routes is based on the number of broadcasting RAN routes available on a system. A new ISM header in LD 16 indicates ISM broadcasting RAN information for the system. This information is updated as each new RAN broadcasting route is configured by the customer.
Page 516 Page 516 of 980 Recorded Announcement Broadcast The following scenario provides a detailed example of the new ISM limits that are applicable to this feature. Assume that a customer has an upper ISM limit of 5 broadcast RAN routes and an upper ISM limit of 240 broadcast connections.
Page 517 Recorded Announcement Broadcast Page 517 of 980 As an example in Multi-Channel RAN configuration, a Level Start/Stop Multi-Channel (MLVL) route could have trunk ports each configured with its own RAN channel. Each trunk could be assigned several RAN Broadcast connections. If the message is 15 seconds long, then queuing could be configured to start playing a message every 3 seconds.
Page 518 Page 518 of 980 Recorded Announcement Broadcast Table 40 RAN modes and Hardware Types of RAN Modes Level Start/ Pulse Start/ Hardware Continuous Stop Stop (X74) (NT8D14) EXUT (NT8D14) XFEM (NT5K83) MIRAN (NTAG36) As shown in Figure 8, the Meridian Integrated Record Announcement (MIRAN) cards eliminates the need for an external RAN machine.
Page 519 Recorded Announcement Broadcast Page 519 of 980 Figure 8 MIRAN Hardware 1 Broadcasting Recorded Announcement MIRAN card Trunk 4 or 8 units Integrated Recorded Announcement Recorded Announcement Broadcast replaces cross connection with Integrated Recorded Announcement. 553-7590.EPS Continuous Mode In Continuous mode, the recorded message is repeatedly played over and over.
Page 520 Page 520 of 980 Recorded Announcement Broadcast Accordingly, the 12 connection limitation prevents the calling parties from hearing a RAN message that has already started playing. This value of 12 can be increased depending on the system specifications. As an example, a delay between two announcements that is greater than 500 ms.
Page 521 Recorded Announcement Broadcast Page 521 of 980 Start/Stop Mode In Start/Stop mode, the recorded message does not begin to play the recorded announcement until a start pulse signal is received from the RAN machine. There are two types of Start/Stop mode: Pulse Start/Stop and Level Start/ Stop.
Page 522 Page 522 of 980 Recorded Announcement Broadcast Message Staging Recorded Announcement Broadcast allows the staging of recorded announcement for Delay Dial Start/Stop Machines. The staging of announcements is controlled by the queuing thresholds programmed in LD 16 for Delay Dial Start/Stop machines. With staging, if several copies of a recorded announcement are available on different RAN ports, then the start time of the recording can be staggered.
Page 523 Recorded Announcement Broadcast Page 523 of 980 With the new queuing thresholds, when the waiting or the number of calls threshold is met or exceeded the system searches for an available RAN Trunk and connects all queued callers waiting for a recorded announcement. If the system cannot locate an available trunk, then the waiting calls are requeued without a threshold so that waiting callers are connected to a RAN trunk as soon as it becomes available.
Page 524 Page 524 of 980 Recorded Announcement Broadcast For the TFC111 to be output, the customer report number 11 must be selected using the SOPC command in LD 2. For example, for Customer 0, SOPC 0 11 is entered. To print the TFC111 report, the TOPC command in LD 2 is used. For example, for Customer 0, TOPC 0 11 is entered.
Page 525 Recorded Announcement Broadcast Page 525 of 980 Table 41 is an example of the customer report, TFC 111, for RAN Broadcast routes. Table 41 New Customer Traffic Measurement Outputs System ID TFC111 0200 Customer Number Route Number Trunk Type Successful broadcast Average call duration Average waiting duration connections peg count...
Page 526: Operating Parameters
Page 526 of 980 Recorded Announcement Broadcast To achieve maximum efficiency, TFC111 and the TITH and NCTH thresholds can be used. For instance, the difference between the number of times TITH was met and NCTH was met provides an indication of how the system reacts to the incoming RAN request rate.
Page 527 Recorded Announcement Broadcast Page 527 of 980 When configuring this feature, the mode supported by the external RAN machine and system hardware must match. The EXUT card supports continuous, pulse start/stop and level start/stop. The XFEM card supports continuous and pulse start/stop modes. The MIRAN card supports continuous and level start/stop modes.
Page 528: Feature Interactions
Page 528 of 980 Recorded Announcement Broadcast Feature interactions Answer Supervision Answer Supervision is provided based on the configuration of the RAN route. When music is provided to queued callers waiting for an announcement, the answer supervision is returned as though the recorded announcement was given.
Page 529: Feature Packaging
Recorded Announcement Broadcast Page 529 of 980 If system initialization occurs when an Automatic Call Distribution (ACD) call is being greeted by ACD RAN, the RAN greeting is automatically disconnected. If the call is restored by the INIT ACD Queue Call Restore feature, the call is presented to the appropriate ACD Directory Number as a new call.
Page 530 Page 530 of 980 Recorded Announcement Broadcast LD 14 – Define new RAN Trunk. LD 16 – Define Continuous RAN route with Meridian Integrated RAN (MIRAN). LD 16 – Define Immediate Start/Stop RAN route with Meridian Integrated RAN (MIRAN). LD 16 – Define Delay Dial Start/Stop RAN route with Meridian Integrated RAN (MIRAN).
Page 531 Recorded Announcement Broadcast Page 531 of 980 In the non-broadcasting scenario the following system requirements exist: • a total of 25 (1 + 8 + 16) RAN trunks • a total of 3 RAN channels When using the RAN Broadcast feature in the same scenario, RAN trunks and RAN channels requirements are reduced.
Page 532 Page 532 of 980 Recorded Announcement Broadcast LD 16 – Define Continuous RAN Route. Prompt Response Description Add new data. Change existing data. TYPE Route Data Block. CUST Customer number, as defined in LD 15 ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems TKTP...
Page 533 Recorded Announcement Broadcast Page 533 of 980 ASUP (NO) Do not return answer supervision (default). YES = Return answer supervision. CO = Return answer supervision only if originator is a Central Office trunk. ACOD x...x Access Code for the trunk route. The Access Code must not conflict with the numbering plan.
Page 534 Page 534 of 980 Recorded Announcement Broadcast WAIT Provide ringback for call queuing for RAN trunk (default). MUS = Provide music for calls queuing for RAN trunk. - MRT Music route for RAN queuing. 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems MRT is only prompted for RAN route with WAIT = MUS.
Page 535 Recorded Announcement Broadcast Page 535 of 980 RTYP Recording devices for RAN trunks where: Code-A Phone. Cook 201/QAY1. Cook 201 Multichannel. Pulse start/stop (Enhanced Universal Trunk cards). Level start/stop (Enhanced Universal Trunk cards). MPUL Pulse start/stop multichannel. MLVL Level start/stop multichannel. 1-15 Repetitions of recorded announcements.
Page 536 Page 536 of 980 Recorded Announcement Broadcast LD 14 – Define new RAN Trunk. Prompt Response Description NEW CHG New, or change. TYPE Recorded Announcement trunk data block. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems XTRK a...a Extended Trunk.
Page 537 Recorded Announcement Broadcast Page 537 of 980 TKTP Recorded Announcement trunk type. RTYP MCON Continuous Multi-channel. - LGTH 4-(60)-7200 Maximum message length in seconds. This is only prompted for the continuous mode multichannel, the level start/stop multichannel and the pulse start/stop multichannel. - GRD (IDLE) Ground signal from RAN indicates that machine is idle...
Page 538 Page 538 of 980 Recorded Announcement Broadcast LD 16 – Define Immediate Start/Stop RAN route with Meridian Integrated RAN (MIRAN). Prompt Response Description Add new data. Change existing data. TYPE Route Data Block. CUST Customer number, as defined in LD 15 ROUT Route number 0-511...
Page 539 Recorded Announcement Broadcast Page 539 of 980 BDCT Allow broadcast capability for this route. (NO) = Deny broadcast capability for this route (default). ASUP (NO) Do not return answer supervision (default). YES = Return answer supervision. CO = Return answer supervision only if originator is a Central Office trunk.
Page 540 Page 540 of 980 Recorded Announcement Broadcast POST RAN Post announcement treatment where: ATT = Route to attendant after maximum repetitions DIS = Disconnect after maximum repetitions. STRT Delay call connection until start of recording. WAIT (RGB) Provide ringback for call queuing for RAN trunk (default). MUS = Provide music for calls queuing for RAN trunk.
Page 541: Feature Operation
Recorded Announcement Broadcast Page 541 of 980 TYPE Recorded Announcement trunk data block. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems XTRK EXUT Enhanced Extended Universal Trunk card. To use the new MIRAN card, the XTRK prompt must be set to EXUT.
Page 542 Page 542 of 980 Recorded Announcement Broadcast 553-3001-306 Standard 12.00 October 2003...
Page 543 Page 543 of 980 Recorded Overflow Announcement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 544: Operating Parameters
Page 544 of 980 Recorded Overflow Announcement Operating parameters Recorded Overflow Announcement (ROA) treatment is provided to call types assigned to Incoming Call Indicator (ICI) keys on the Attendant Console. A maximum of 20 ICI keys can be assigned to receive Recorded Overflow Announcement (ROA) treatment.
Page 545: Feature Interactions
Recorded Overflow Announcement Page 545 of 980 ROA is not provided for any type of transferred call. A recalled call from Meridian Mail, an analog (500/2500 type) telephone, or a proprietary telephone, will not be eligible for ROA treatment. ROA is only provided for call types assigned to Incoming Call Indicator (ICI) keys.
Page 546: Feature Implementation
Page 546 of 980 Recorded Overflow Announcement Feature implementation Task summary list The following is a summary of the tasks in this section: LD 16 – Enable Recorded Announcement (RAN) trunk route.. LD 14 – Enable Recorded Announcement (RAN) trunk. LD 15 –...
Page 547 Recorded Overflow Announcement Page 547 of 980 RTYP Code-a-Phone recording device. Software allows announcements of up 608 seconds. Audichron recording device (required when connecting to a Universal Trunk Card). Software allows announcements of up to 64 seconds. Cook Electric recording device. Software allows announcements of up to 64 seconds.
Page 548 Page 548 of 980 Recorded Overflow Announcement LD 14 – Enable Recorded Announcement (RAN) trunk. Prompt Response Description NEW CHG Add, or change. TYPE RAN trunk data block. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems CUST Customer number, as defined in LD 15 RTMB...
Page 549 Recorded Overflow Announcement Page 549 of 980 - - MURT Route Number for Music route if WAIT = MUS. - RICI xx . .xx . .xx Incoming Call Indicator (ICI) key numbers eligible for ROA. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 550 Page 550 of 980 Recorded Overflow Announcement 553-3001-306 Standard 12.00 October 2003...
Page 551 Page 551 of 980 Recorded Telephone Dictation Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 552 Page 552 of 980 Recorded Telephone Dictation Feature interactions Multi-Party Operations Users of analog (500/2500 type) telephones cannot make a consultation call while connected to a dictation trunk. Conference Recorded Telephone Dictation trunks cannot be used in a conference call. Feature packaging This feature is included in base System Software.
Page 553 Recorded Telephone Dictation Page 553 of 980 ICOG Outgoing trunk route. ACOD xxx...x Directory Number (DN) to dial to access the dictation device. LD 14 – Enable a trunk for the Recorded Telephone Dictation feature. Prompt Response Description Change. TYPE Route Data Block.
Page 554 Page 554 of 980 Recorded Telephone Dictation 553-3001-306 Standard 12.00 October 2003...
Page 555: Recovery On Misoperation Of Attendant Console
Page 555 of 980 Recovery on Misoperation of Attendant Console Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 556 Page 556 of 980 Recovery on Misoperation of Attendant Console Feature interactions Call Forward All Calls Call Forward Busy Call Forward by Call Type Call Forward External Deny Call Forward, Internal Calls Call Forward No Answer Call Forward No Answer, Second Level Hunting These features take precedence over the Recovery of Misoperation feature.
Page 557 Recovery on Misoperation of Attendant Console Page 557 of 980 Through Dialing If an attendant dials a trunk access code and then presses the Release key or another loop key, the station on the source side and the trunk on the destination side are connected and released from the console.
Page 558 Page 558 of 980 Recovery on Misoperation of Attendant Console Misoperation of Release key and loop keys In the following cases, pressing the Release key or the loop key is ignored: • Extending a call to a vacant number • Extending a call to restricted station or trunk •...
Page 559 Recovery on Misoperation of Attendant Console Page 559 of 980 — if the attempt to extend the call to the destination was not successful. The conference can be released by pressing the Release Destination key. — if there is another party already connected as a destination. Pressing the Hold key, Release key or another loop key puts the active loop on hold, rather than releasing it.
Page 560 Page 560 of 980 Recovery on Misoperation of Attendant Console Misoperation of the Release Source/Release Destination key This option allows the system to ignore the pressing of the Release Source or Release Destination key, preventing the release of either the excluded source or destination party, or a conference call connection.
Page 561: Reference Clock Switching
Page 561 of 980 Reference Clock Switching Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 562 Page 562 of 980 Reference Clock Switching — Loss of Frame Alignment, and — Loss of Multiframe Alignment. • For DTI2, if the reference loop is in Out-of-service (OOS) grade of service, or if the reference loop is in No New Call state, if the OOS is inhibited.
Page 563 Reference Clock Switching Page 563 of 980 Operating parameters Clock Controller cards QPC775 and NTRB53, and circuit packs QPC915 and QPC536 (2.0 Mbps Digital Trunk Interface), and/or NT8D72AA (PRI2). Feature interactions There are no feature interactions associated with this feature. Feature packaging Reference Clock Switching requires the following packages: •...
Page 564 Page 564 of 980 Reference Clock Switching LD 60 – Enable automatic switch over of system clock sources on the Clock Controller. Command Description EREF Enable automatic switch over of system clocks. Enable automatic switch over of primary and secondary reference clocks.
Page 565: Remote Call Forward
Page 565 of 980 Remote Call Forward Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 566 Page 566 of 980 Remote Call Forward • add passwords in LD 10 and LD 11, at the SCPW prompt • allow Call Forward All Calls in LD 10 and LD 11, and • define Remote Call Forward Activate (RCFA), Deactivate (RCFD), and Verify (RCFV) Flexible Feature Codes (FFC) in LD 57.
Page 567 Remote Call Forward Page 567 of 980 Call Forward Destination Deactivation Remote Call Forward (RCFW) and Call Forward Destination Deactivation (CFDD) provide the same functionality but are activated differently. CFDD does not require the call forward station’s control password to deactivate the call forward functionality on the call forward station.
Page 568 LD 57 – Define Remote Call Forward Flexible Feature Codes. LD 10 – Set the Station Control Password for analog (500/2500 type) telephones and allow Call Forward. LD 11 – Set the Station Control Password for Meridian 1 proprietary telephones and allow Call Forward. 553-3001-306 Standard 12.00...
Page 569 Remote Call Forward Page 569 of 980 LD 15 – Set the Station Control Password length. Prompt Response Description REQ: Change. TYPE: FFC gate opener. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - SCPL Station control password length (0-8).
Page 570 Station control password (0-8 digits as defined by prompt SCPL in LD 15). Entering X deletes the password. CFW 4-(16)-23 Allow Call Forward and set forwarding DN length. LD 11 – Set the Station Control Password for Meridian 1 proprietary telephones and allow Call Forward. Prompt Response Description REQ: Change.
Page 571 Remote Call Forward Page 571 of 980 SCPW xxx...x Station control password (0-8 digits as defined by prompt SCPL in LD 15). Entering X deletes the password. xx CFW 4-(16)-23 Assign Call Forward key (xx) and set forwarding DN length. Feature operation From any telephone within the system, simply lift the handset and use the following procedures.
Page 572 Page 572 of 980 Remote Call Forward • Dial the Station Control Password for the telephone. • Dial the Prime DN of the telephone. To verify Remote Call Forward: • Dial the Remote Call Forward Verify FFC. • Dial the Station Control Password for the telephone. •...
Page 573: Remote Radio Paging
Page 573 of 980 Remote Radio Paging Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 574 Page 574 of 980 Remote Radio Paging Figure 10 A typical Remote Radio Paging configuration Radio Paging Node A Radio Paging FFC=181 3xxxx Radio Paging Equipment 4xxxx 5xxxx Node B Node C CPC Steering Code CPC Steering Code to Node A=181 to Node A=181 553-7867.EPS Node A, which is equipped with the Remote Radio Paging feature, is referred...
Page 575 LD 87 – Create the Coordinated Dialing Plan TSCs and DSCs for remote nodes. LD 11 – Assign the TSC or DSC steering code to the Radio Paging key on Meridian 1 proprietary telephones. LD 12 – Assign the TSC or DSC steering code to the Radio Paging key on Attendant Consoles.
Page 576 Respond with a four-digit value. The TSC must be identical to the Radio Paging FFC at the radio paging node. LD 11 – Assign the TSC or DSC steering code to the Radio Paging key on Meridian 1 proprietary telephones.
Page 577: Restricted Call Transfer
Page 577 of 980 Restricted Call Transfer Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 578 Page 578 of 980 Restricted Call Transfer Feature packaging This feature is included in base System Software. Feature implementation LD 10 – Enable Restricted Call Transfer for an analog (500/2500 type) telephone. Prompt Response Description Restrict call transfers and do not recall to attendant. Feature operation With XFR Class of Service assigned, a Call Transfer request will not result in action.
Page 579: Restricted Direct Inward Dialing Class
Page 579 of 980 Restricted Direct Inward Dialing Class of Service Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 580 Page 580 of 980 Restricted Direct Inward Dialing Class of Service Attendant Administration of the Restricted DID Class of Service is not available. Feature interactions Class of Service Restrictions The Restricted DID Class of Service feature changes the access restrictions for telephone sets which have the feature enabled.
Page 581: Reverse Dial On Routes And Telephones
Page 581 of 980 Reverse Dial on Routes and Telephones Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 582 Page 582 of 980 Reverse Dial on Routes and Telephones Operating parameters The feature is supported for Central Office (CO), Foreign Exchange (FEX), Wide Area Telephone Service (WATS), TIE, and Direct Inward Dialing (DID) routes only. Internal system calls are unaffected, except when the feature applies to customers.
Page 583: Ring Again
Analog (500/2500 type) telephones have six seconds, while Meridian 1 proprietary telephones have 30 seconds. Operating parameters A key/lamp pair must be assigned to Meridian 1 proprietary telephones for Ring Again. M3000 and M2317 telephones access Ring Again with a softkey. Features and Services...
Page 584 Page 584 of 980 Ring Again Several people can activate Ring Again against the same DN while it is busy. When the DN becomes free, the system notifies the first person in line. For analog (500/2500 type) telephones, a Special Prefix (SPRE) or Flexible Feature Code (FFC) may be used.
Page 585 Ring Again Page 585 of 980 Calling Party Privacy A call automatically redialed by the Ring Again – Busy Trunk feature will respect the Calling Party Privacy requested when the call was originally dialed. Charge Account and Calling Party Number When Ring Again is activated, no charge record is generated, but the information is stored for future use.
Page 586 ISDN QSIG/EuroISDN Call Completion Analog (500/2500 type) sets can have only one Call Completion to Busy Subscriber request at a given time. Meridian 1 proprietary sets can make Ring Again requests based on the number of Ring Again keys programmed on a set.
Page 587 The following is a summary of the tasks in this section: LD 10 – Enable Ring Again for analog (500/2500 type) telephones. LD 11 – Enable Ring Again for Meridian 1 proprietary telephones. LD 10 – Enable Ring Again for analog (500/2500 type) telephones.
Page 588 = key number (must be key 27 for M2317 or M3000). Feature operation Ring Again is slightly different for each telephone type. Be sure to follow the correct operating instructions. Meridian 1 proprietary telephones To activate Ring Again after hearing a busy signal: • Press Ring Again.
Page 589 Ring Again Page 589 of 980 To cancel Ring Again: • Press Ring Again before you hear the notification tone. M2317 telephone To activate Ring Again after hearing a busy signal: • Press RINGAGN. • Hang up, or press Rls. •...
Page 590 Page 590 of 980 Ring Again 553-3001-306 Standard 12.00 October 2003...
Page 591: Ring Again On No Answer
Services Digital Network (ISDN) applications. The feature allows Ring Again to be applied to a station that does not answer. This feature applies to Meridian 1 proprietary telephones, as well as analog (500/2500 type) telephones. Users of Meridian 1 proprietary telephones, upon encountering a station that does not answer, can activate RANA by pressing the Ring Again (RGA) key.
Page 592: Operating Parameters
• to a station with Radio Paging active • to trunks Meridian 1 proprietary telephones must be equipped with a Ring Again (RGA) key/lamp combination. Ring Again on No Answer is applied to the originally dialed DN only. 553-3001-306 Standard 12.00...
Page 593: Feature Interactions
Ring Again on No Answer Page 593 of 980 Feature interactions Attendant Recall A set that is recalling the attendant cannot apply Ring Again on No Answer. Call Forward All Calls Call Forward No Answer If an unanswered call is forwarded to another station by any of these features, RANA is applied to the originally dialed station.
Page 594 ISDN QSIG/EuroISDN Call Completion Analog (500/2500 type) sets can have only one Call Completion to Busy Subscriber request at a given time. Meridian 1 proprietary sets can make Ring Again requests based on the number of Ring Again keys programmed on a set.
Page 595: Feature Packaging
LD 15 – Enable the Ring Again on No Answer setting. LD 10 – Enable Ring Again for analog (500/2500 type) telephones. LD 11 – Enable Ring Again keys for Meridian 1 proprietary telephones. LD 15 – Enable the Ring Again on No Answer setting.
Page 596 Add, or change. TYPE: Type of set. Analog (500/2500 type). Class of Service options. (XRD) XRA Ring Again (denied) allowed. LD 11 – Enable Ring Again keys for Meridian 1 proprietary telephones. Prompt Response Description REQ: NEW CHG Add, or change.
Page 597: Feature Operation
Ring Again on No Answer Page 597 of 980 Feature operation Meridian 1 proprietary telephones Place and Accept Ring Again on No Answer Action Response 1. User A calls user B. User A receives ringback tone. 2. User A presses the Ring Again Indicator associated RGA key turns (RGA) key.
Page 598 Page 598 of 980 Ring Again on No Answer Analog (500/2500 type) telephones In the following feature operation description, the term recall refers to performing a register recall which may be performed in a number of different ways. Some examples are: •...
Page 599 Ring Again on No Answer Page 599 of 980 Cancel Ring Again No Answer Action Response 1. User A goes off-hook. User A receives dial tone. 2. User A dials either the Ring User A receives dial tone indicating Again Deactivate (RGAD) Flexible that the Ring Again cancellation Feature Code, the Deactivate was successful.
Page 600 Page 600 of 980 Ring Again on No Answer 553-3001-306 Standard 12.00 October 2003...
Page 601: Ring And Hold Lamp Status
The standard lamp-interruption status indication used with the system is 60 impulse per minute (ipm) (flash) for incoming calls and 120 ipm (wink) for held calls on Meridian 1 proprietary telephones, or on terminals emulating Meridian 1 proprietary telephones. This feature, through a Class of Service...
Page 602: Operating Parameters
Page 602 of 980 Ring and Hold Lamp Status • Voice Call • Call Waiting • Dial Intercom Group • Group Call (For Group Call, a fast blink can be configured to indicate that not all members of a group have answered a group call; a slow flash indicates that a call has been placed on hold by the originator.) •...
Page 603: Feature Implementation
Ring and Hold Lamp Status Page 603 of 980 Feature implementation LD 11 – Modify the data blocks for Meridian 1 proprietary telephones. Prompt Response Description (RLFD) RLFA Reversed Lamp Flash (denied) allowed. Feature operation No specific operating procedures are required to use this feature.
Page 604 Page 604 of 980 Ring and Hold Lamp Status 553-3001-306 Standard 12.00 October 2003...
Page 605: Ringback Tone From Meridian 1 Enhancement
Page 605 of 980 Ringback Tone from Meridian 1 Enhancement Contents This section contains information on the following topics: Feature description ........
Page 606: Feature Interactions
Page 606 of 980 Ringback Tone from Meridian 1 Enhancement Feature interactions There are no feature interactions associated with this feature. Feature packaging International Supplementary Features (SUPP) package 131. Feature implementation LD 14 – Configure system Ringback Tone. Prompt Response...
Page 607: Ringing Change Key
Page 607 of 980 Ringing Change Key Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 608: Feature Interactions
Page 608 of 980 Ringing Change Key Feature interactions Attendant Blocking of Directory Number When the SACP key (or Signal Source) key is pressed to ring a blocked SCR where the Ring Change feature is activated, an audible ring signal will always be given.
Page 609: Feature Implementation
Ringing Change Key Page 609 of 980 Feature implementation LD 11 – Define a Ringing Change Key (RCK) for each Meridian 1 proprietary telephone to be equipped with one. Prompt Response Description xx RCK y z Key number, Ringing Change Key, first key lamp strip, second key lamp strip controlled by the key.
Page 610 Page 610 of 980 Ringing Change Key 553-3001-306 Standard 12.00 October 2003...
Page 611: Ringing Instead Of Buzzing On Digital Telephones
Page 611 of 980 Ringing instead of Buzzing on Digital Telephones Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 612: Operating Parameters
Page 612 of 980 Ringing instead of Buzzing on Digital Telephones There are two Classes of Service which can be assigned in LD 11: • RNGI (the set rings when idle but off hook and a call is presented) • RNGB (the set rings when busy or idle, but off hook and a call is presented.
Page 613: Feature Packaging
Ringing instead of Buzzing on Digital Telephones Page 613 of 980 Short Buzz for Digital Telephones The Ringing instead of Buzzing feature takes precedence over the Short Buzz for Digital Telephones feature. Third Party Applications Applications which attach to or emulate a digital telephone can be affected by this feature.
Page 614: Feature Operation
Page 614 of 980 Ringing instead of Buzzing on Digital Telephones Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 615: Room Status
Page 615 of 980 Room Status Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 616 Page 616 of 980 Room Status • Cleaning status (cleaning required) (cleaning in progress) (room cleaned) (failed inspection) (passed inspection) (cleaning skipped) • Sale status (not for sale) (ready for sale) • Other status information CCOS (Controlled Class of Service) (Do Not Disturb) (Message Waiting) (Category one –...
Page 617: Operating Parameters
Background Terminal commands. • Room Status key: A Room Status key (RMK) can be provided on an M1109 or Meridian 1 proprietary set. This allows the telephone user to read or alter the status of any room in the system. •...
Page 618: Feature Interactions
Page 618 of 980 Room Status A message center must be defined for the Do Not Disturb (DND) visual indication function on an analog (500/2500 type) telephones. This is mutually exclusive of Integrated Messaging System (IMS) and Meridian Mail Message Centers.
Page 619: Feature Packaging
Room Status Page 619 of 980 Maid ID Maid ID is not required but is recommended to track maid performance. The Maid ID must be entered each time the Room Status changes, or it will not be recorded. Multiple Tenant Telephones equipped with an RMK can change the Controlled Class of Service (CCOS) of telephones for any tenant in a Customer Group.
Page 620: Feature Implementation
Page 620 of 980 Room Status Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 – Enable Controlled Class of Services (CCOS) for analog (500/ 2500 type) telephones requiring Room Status updates. LD 11 –...
Page 621 Room Status Page 621 of 980 LD 11 – Enable Room Status key (RMK) for digit display telephones used for Room Status. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, or 2616.
Page 622: Feature Operation
Page 622 of 980 Room Status TYPE Gate opener. - CCRS Unrestricted call service. CUN CTD TLD With CCOS active, the restrictions entered apply. SRE FRE FR1 FR2 Feature operation To read the Room Status by using the RMK (display needed): •...
Page 623 Room Status Page 623 of 980 — 4 = PA (passed inspection) — 5 = FA (failed inspection) — 6 = SK (cleaning skipped), or — 7 = NS (not for sale). • Press the RMK key. To change the Room Status by using Dial Access (from the room telephone): Lift the handset and dial SPRE 86.
Page 624 Page 624 of 980 Room Status 553-3001-306 Standard 12.00 October 2003...
Page 625: Feature Description
Page 625 of 980 Scheduled Access Restrictions Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 626: Operating Parameters
Page 626 of 980 Scheduled Access Restrictions SADS returns the set/route to its normal restriction state. SAEN cancels SADS, returning the set to its SAR state. SALK will occur automatically at a predefined period of time or when the Lock command is dialed by the user. Lock restrictions remain in effect until an SAUN or SADS command is entered.
Page 627: Feature Interactions
Scheduled Access Restrictions Page 627 of 980 SAR does not apply to Direct Inward System Access (DISA) DNs. DISA can be used to manually modify the SAR schedule using an FFC authorization code. Telephones and trunks assigned to SAR groups have their Class of Service (COS), Trunk Group Access Restriction (TGAR) and Network Class of Service (NCOS) defined by the SAR schedule of their SAR group.
Page 628 Page 628 of 980 Scheduled Access Restrictions — Scheduled Access Enable (SAEN) — Scheduled Access Lock (SALK), or — Scheduled Access Unlock (SAUN). Authorization Code Security Enhancement Authorization Codes can be used to override SAR restrictions. In addition, Authorization Codes are defined for the specific use of SAR FFCs. Basic Alternate Route Selection If SAR is equipped when Basic Alternate Route Selection (BARS) is set up, a NCOS value between 0 and 99 must be defined for each time period.
Page 629 Scheduled Access Restrictions Page 629 of 980 Controlled Class of Service During normal hours, Controlled Class of Service (CCOS) restrictions override normal telephone restrictions. During off-hour periods or times when a Scheduled Access Restrictions (SAR) LOCK is in effect, however, Scheduled Access Restrictions apply.
Page 630: Feature Packaging
Page 630 of 980 Scheduled Access Restrictions Network Class of Service When a Network Class of Services (NCOS) is changed, it may be necessary to alter the NCOS values defined for each SAR roup in LD 88. The NCOS value, which defines the facility restriction level and hence the NFCR trees, is used as defined by the SAR schedule.
Page 631: Feature Implementation
Scheduled Access Restrictions Page 631 of 980 • Call Detail Recording (CDR) package 4 for CDR functionality • Network Authorization Code (NAUT) package 63 • Multi-Tenant Service (TENS) package 86 for Multi-Tenant functionality • Flexible Feature Codes (FFC) package 139 and Basic Authorization Codes (BAUT) package 25 for the manual modification of schedules •...
Page 632 Page 632 of 980 Scheduled Access Restrictions LD 57 – Define Flexible Feature Codes for the SAR disable, SAR enable, SAR lock, and SAR unlock functions. LD 93 – Assign a SARG for each tenant by responding to the TEN prompt with the tenant number and the SGRP prompt with the number of the SAR group to be assigned to the tenant.
Page 633 Scheduled Access Restrictions Page 633 of 980 - DAYS d ... d Respond with a new set of days to be used. Maximum of seven entries in the range of 1-7. Day 1 = Sunday, Day 2 = Monday, etc. - COS Off-hour period Class of Service.
Page 634 Page 634 of 980 Scheduled Access Restrictions Note: If the system is in an off-hour or locked period when a print command is issued, an asterisk appears following the restrictions being used.If lock is in effect, an additional asterisk appears following the lock prompt.
Page 635 Scheduled Access Restrictions Page 635 of 980 SPWD xxxx Secure data password (same password as defined for DISA on a per customer basis in LD 15). CODE xxx..x Authcode (1-14 digits). SARC YES NO Allow or disallow Authcode to be used as the SAR authorization code.
Page 636 Prompt Response Description REQ: NEW CHG Add, or change. TYPE: aaaa Meridian 1 proprietary telephone. See Software Input/Output: Administration (553-3001-311). Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems SGRP (0)-999 Scheduled Access Restriction group number. Must have group defined in LD 88.
Page 637 Scheduled Access Restrictions Page 637 of 980 Note: Attendant Consoles do not follow the SAR restrictions defined by the SGRP, but they can be locked by using SAR FFCs LD 16 – Assign individual trunk route to the selected SAR group in response to the SGRP prompt. Prompt Response Description...
Page 638 Page 638 of 980 Scheduled Access Restrictions - SALK xxxx SAR Lock code. - SAUN xxxx SAR Unlock code. LD 93 – Assign a SARG for each tenant by responding to the TEN prompt with the tenant number and the SGRP prompt with the number of the SAR group to be assigned to the tenant. Prompt Response Description...
Page 639: Feature Operation
Scheduled Access Restrictions Page 639 of 980 Feature operation Modification of SAR Restrictions SAR restrictions can be modified on a per call basis by using an Authorization code, if the Basic Authorization Code (BAUT) package 25 is equipped. Also, if the Authorization Code and Flexible Feature Codes packages are equipped, the off-hour periods can be shortened or extended by using the four SAR FFCs.
Page 640 Page 640 of 980 Scheduled Access Restrictions • SADS + Authcode = extend normal restrictions into the off-hour period for after hour services • SAEN + Authcode = cancel this after hour service • SALK followed by SAEN + Authcode = cause off-hour restrictions to start immediately, and •...
Page 641: This Section Contains Information On The Following Topics
Page 641 of 980 Scheduled Electronic Lock Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 642: Operating Parameters
Page 642 of 980 Scheduled Electronic Lock In order to override the Scheduled Electronic Lock feature, the user must use the existing Electronic Lock feature. The user enters the Electronic Lock Deactivated (ELKD) Flexible Feature Code (FFC). The telephone set remains unlocked until the user dials the Electronic Lock Activated (ELKA) FFC.
Page 643: Feature Interactions
Scheduled Electronic Lock Page 643 of 980 When a telephone set is unlocked, CCOS restrictions (if active) override normal telephone set restrictions. When the Scheduled Electronic Lock feature is active, the Scheduled Access Restrictions override the CCOS restrictions. If the system is busy the Scheduled Electronic Lock feature could be slightly delayed.
Page 644: Feature Packaging
Page 644 of 980 Scheduled Electronic Lock Scheduled Access Restrictions The Scheduled Access Restrictions (SAR) Permanent Disable, Active Lock, and Lock Disable FFCs have precedence over SELK. Feature packaging Scheduled Electronic Lock requires the following packages: • Controlled Class of Service (CCOS) package 81 •...
Page 645 Scheduled Electronic Lock Page 645 of 980 SPWD xxxx Secure data password (same password as defined for DISA on a per customer basis in LD 15). Note: This prompt does not appear to a user with an LAO password. SGRP 0-999 Scheduled Access Restrictions group number.
Page 646 Page 646 of 980 Scheduled Electronic Lock LD 10 – Configure the Scheduled Electronic Lock feature on an analog (500/2500 type) telephone set. Prompt Response Description REQ: Add new data. TYPE: Analog (500/2500 type) telephone. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems x...x...
Page 647 Scheduled Electronic Lock Page 647 of 980 Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems x...x ODAS Station Designator. CUST Customer number, as defined in LD 15 SCPW xxxx Station Control Password. SCPL must be configured in LD 15.
Page 648: Feature Operation
Page 648 of 980 Scheduled Electronic Lock CODE ELKD New/change Electronic Lock Deactivate FFC. ELKD xxxx Enter the new or changed Electronic Lock Deactivate FFC. ELKD must be different than ELKA. Feature operation During the period that a telephone set is locked, the user must enter the ELKD FFC to unlock the telephone set.
Page 649 Page 649 of 980 Secrecy Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 650 Page 650 of 980 Secrecy Enhancement Operating parameters A connection is not established through the console if one of the parties, excluding the attendant, has warning tone denied Class of Service. Feature interactions AC15 Recall: Timed Reminder Recall When the attendant answers an AC15 recall, the destination party is excluded from the connection.
Page 651 Secrecy Enhancement Page 651 of 980 Source Included when Attendant Dials Source Included when Attendant Dials takes precedence over Secrecy and Enhanced Secrecy. Feature packaging This feature is included in base System Software. Feature implementation LD 15 – Select secrecy enhancement for customer: Prompt Response Description...
Page 652 Page 652 of 980 Secrecy Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 653: This Section Contains Information On The Following Topics
Page 653 of 980 Secretarial Filtering Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 654: Feature Interactions
Page 654 of 980 Secretarial Filtering Figure 11 Secretarial Filtering example Call is answered on 2744 and Set A 2744 answers Set B transferred to 2643. only calls forwarded PDN 2643 PDN 2743 Incoming from 2644. It can SDN 2644 is call dialed originate and SDN 2744...
Page 655: Feature Packaging
Secretarial Filtering Page 655 of 980 Feature packaging Secretarial Filtering is included in base system software. It is provided with Call Forward All Calls. Feature implementation This feature is enabled when Call Forward All Calls is enabled. Feature operation See the feature operation in the Call Forward All Calls module in this document.
Page 656 Page 656 of 980 Secretarial Filtering 553-3001-306 Standard 12.00 October 2003...
Page 657 Page 657 of 980 Seizure Acknowledgment Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 658 Page 658 of 980 Seizure Acknowledgment Operating parameters The Public Exchange/Central Office must be equipped to handle the special signaling requirements associated with the Seizure Acknowledgment feature described above. The Seizure Acknowledgment feature is not available on 1.5 Mbps digital trunks or Japanese Digital Multiplex Interface (DMI) trunks.
Page 659: Selectable Conferee Display And Disconnect
Page 659 of 980 Selectable Conferee Display and Disconnect Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 660 The Total Internal Conferees Count display field (INTFIELD) shows the total number of conferees that are internal to the system. This includes analog (500/2500 type) sets, Meridian 1 proprietary sets, Attendant Consoles, and service trunks (such as Paging, Music, and Recorded Announcement) within the system.
Page 661 Selectable Conferee Display and Disconnect Page 661 of 980 The mnemonics for each of the above fields can be modified to accommodate different languages or to save output time. This modification is performed by defining the CNF_NAME, INT_NAME, and EXT_NAME prompts in the Customer Data Block.
Page 662 Page 662 of 980 Selectable Conferee Display and Disconnect Eight possible Conference Count Display formats can be configured in the Customer Data Block, using a combination of the three Conference Count Display fields. Figure 13 shows the eight possible display formats for Conference Count Display.
Page 663 Selectable Conferee Display and Disconnect Page 663 of 980 Note: The Total Conferees Count display field name (CNF_NAME) is displayed when any of the CNFFIELD, INTFIELD, or EXTFIELD prompts are set to YES in the Customer Data Block. Each display field on the screen of a Meridian Modular set shows a maximum conferee count of six.
Page 664 Page 664 of 980 Selectable Conferee Display and Disconnect In Figure 15 on page 665, five internal sets and three external trunks are involved in an active conference. The display screens of the Meridian Modular sets contain Conference Count Display information. Referring to Figure 15, DN 1000 is a single line Multiple Appearance Directory Number (MADN) on three Meridian Modular sets.
Page 665 Selectable Conferee Display and Disconnect Page 665 of 980 Figure 15 Example of a Conference Scenario involving both internal and external parties INTERNAL Single line MADN DN 1000 DN 1000 DN 1000 System DN 2000 CONFERENCE DN 3000 EXTERNAL TRUNK TRUNK TRUNK 553-AAA1078...
Page 666 Page 666 of 980 Selectable Conferee Display and Disconnect Selectable Conferee Disconnect With Selectable Conferee Disconnect, a Meridian Modular set user scrolls through a list of active conferees, using a Conferee Selectable Display (CSD) key. The CSD key is configured at a set level. Selectable Conferee Disconnect is activated when the CSD key is pressed during an active conference.
Page 667 Selectable Conferee Display and Disconnect Page 667 of 980 The display screen in Figure 16 shows that there is a total of six conferees involved in an active conference. Figure 16 Display screen of Set A prior to the CSD key being activated CONF 6 00:01 553-7354.EPS...
Page 668 Page 668 of 980 Selectable Conferee Display and Disconnect In Figure 18, Set A presses the active call key to disconnect Terry Smith. Set A’s display screen is updated to show the new total conferee count status after the conferee is disconnected from the active conference. The Conference Count Displays of the other Meridian Modular sets involved in the conference are also updated.
Page 669 Selectable Conferee Display and Disconnect Page 669 of 980 The method that is used to add a conferee to a conference does not affect Selectable Conferee Display and Disconnect. Some of these methods are: 3- party and 6-party Conference, Override, Attendant Barge-In, Attendant Break-In, and Bridging.
Page 670 Page 670 of 980 Selectable Conferee Display and Disconnect For the display of a conferee that is on a trunk, the specific terminating set may not be shown. Therefore, when several trunks are involved in a conference, it recommended that a record be kept of what party joins the conference on what trunk.
Page 671: Feature Interactions
Selectable Conferee Display and Disconnect Page 671 of 980 Feature interactions Attendant When the CSD key is activated, the Attendant Console can be displayed as a conferee in the active conference. The CSD key cannot be used to disconnect an Attendant Console from the conference. Only the Attendant Console can release itself from a conference call.
Page 672 Page 672 of 980 Selectable Conferee Display and Disconnect If the attendant breaks into a conference call, the attendant is added to the existing conference. Once a conference is established, involving the attendant, the new Conference Count Display is not shown. Instead, the displays of the sets show the attendant information.
Page 673 Selectable Conferee Display and Disconnect Page 673 of 980 Alternate Call Answer When ACAA = YES in LD 23, an agent can put an active Individual DN (IDN) call on hold and then press the In-Calls key to return to the idle agent queue in order to take the next call.
Page 674 Page 674 of 980 Selectable Conferee Display and Disconnect When the CSD key is active, the NRD key cannot be used. Pressing the NRD key is ineffective. ACD In-Calls Key When a conference is established on the ACD In-Calls key, the In-Calls key is used to drop a desired conferee when the CSD key is activated.
Page 675 Selectable Conferee Display and Disconnect Page 675 of 980 Once there are more than two different DNs in the conference call, the Conference Count Display shows the count of the conferees. Once a conference is established, the CSD key is applicable. Conference The Selectable Conferee Display and Disconnect feature does not change the functionality of Conference, except for the new active conference display.
Page 676 Page 676 of 980 Selectable Conferee Display and Disconnect Group Call The Selectable Conferee Display and Disconnect feature is only applicable to the originator of a Group Call involving three or more active parties. The active conference display is not shown until a redisplay of the Group Call originator’s screen is needed.
Page 677 The Selectable Conferee Display and Disconnect feature does not change the operation of the Privacy Override (POA) feature. A Meridian 1 proprietary set with Privacy Override Allowed (POA) Class of Service can bridge into an established call on a single line MADN. When a conference with three parties is created through Privacy Override, there are only two active DNs in the conference call.
Page 678: Feature Packaging
Page 678 of 980 Selectable Conferee Display and Disconnect Feature packaging This feature is included in base System Software. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 – Configure the Conference Count Display Format for the customer.
Page 679 Selectable Conferee Display and Disconnect Page 679 of 980 - CNF_NAME (CONF) aaaa Total Conferees Count display field name. Enter 1-4 alphanumeric characters to replace the existing name. The Total Conferees Count display field name is displayed when any of the CNFFIELD, INTFIELD, or EXTFIELD prompts are set to YES.
Page 680 Page 680 of 980 Selectable Conferee Display and Disconnect Automatic Digit Display. Delay Display. With CLS = DDS, the display is activated after the call is answered. CLS must be set to either ADD or DDS prior to setting CLS = CDCA or CDCD. (CDCA) Conferee Display Count Allowed (default) CDCD = Conferee Display Count Denied.
Page 681: Feature Operation
Selectable Conferee Display and Disconnect Page 681 of 980 Feature operation Viewing the list of active conferees To view the list of active conferees: • Press the Conferee Selectable Display (CSD) key to view the list of active conferees. Continue to press the CSD key to view each conferee. The CSD key lamp is lit.
Page 682 Page 682 of 980 Selectable Conferee Display and Disconnect Disconnecting the same conferee Two Meridian Modular sets (Set A and Set B), both equipped with a CSD key, wish to disconnect the same conferee. The Set that presses the active call key first is successful in disconnecting the conferee.
Page 683: Operating Parameters
Page 683 of 980 Selectable Directory Number Size Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 684: Feature Interactions
Page 684 of 980 Selectable Directory Number Size The Seizure Acknowledgment feature is not available on 1.5 Mbps digital trunks or Japanese Digital Multiplex Interface (DMI) trunks. Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature requires International Supplementary Features (SUPP) package 131.
Page 685: Semi-Automatic Camp-On
Page 685 of 980 Semi-Automatic Camp-On Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 686 Page 686 of 980 Semi-Automatic Camp-On Recall to Same Attendant must be allowed, otherwise the recall is routed to the first available attendant. The attendant display shows the calling-party DN and the party to which the call is camped-on. If the attendant, or all attendants in a multiple-console environment, are busy then the recall is placed in the attendant queue.
Page 687 Semi-Automatic Camp-On Page 687 of 980 Feature interactions Attendant Blocking of Directory Number The Attendant Blocking of DN feature uses the SACP key to activate a blocking attempt, but the Attendant Blocking of DN feature is only valid on the source side of the Attendant Console. The Semi-automatic Camp-on feature is only valid on the destination side of the Attendant Console.
Page 688 Page 688 of 980 Semi-Automatic Camp-On Secrecy and Enhanced Secrecy Secrecy and Enhanced Secrecy apply to Semi-automatic Camp-On recalls, with splitting taking place when the attendant answers the recall. Source Included when Attendant Dials The source remains included while the attendant dials the destination. Feature packaging This feature requires Semi-automatic Camp-On (SACP) package 181.
Page 689 Semi-Automatic Camp-On Page 689 of 980 LD 12 – Configure an SACP key on the Attendant Console. Prompt Response Description Change TYPE Attendant data block Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems xx SACP Key Number, Semi-automatic Camp-On Feature operation...
Page 690 Page 690 of 980 Semi-Automatic Camp-On At the recall, the camped on call will be routed to the attendant. If the attendant is in Night Service, Night treatment is given; if NAS routing is active, the call will be routed according to the NAS configuration. Standalone case When the recall to the attendant occurs, the Camp-On is canceled.
Page 691: Series Call
Page 691 of 980 Series Call Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 692 Page 692 of 980 Series Call • the attendant presses the Series Call (SECL) key while the associated lamp is lit • the attendant extends the source to a trunk while the SECL lamp is lit • the attendant enters Night Service after extending the call and prior to receiving the recall •...
Page 693 Series Call Page 693 of 980 Timed Reminder Recall With Timed Reminder Recall, if the attendant extends a Series Call during Camp-on, Call Waiting, or ringing, the SECL lamp goes dark. Feature packaging This feature requires Series Call (SECL) package 191. Feature implementation Task summary list The following is a summary of the tasks in this section:...
Page 694 Page 694 of 980 Series Call LD 15 – Configure Recall to Same Attendant for the customer. Prompt Response Description REQ: Change. TYPE: Change Attendant Console options. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - RTSA (RSAD) RSAA Recall (Denied) Allowed to Same Attendant.
Page 695 Page 695 of 980 Set-Based Administration Enhancements Previously, Set-Based Administration was a feature available on Small Systems that simplified system installation and administration by enabling a set to be used to perform several administrative and maintenance procedures. With the Set-Based Administration Enhancements feature, Set- Based Administration is now available for all system types.
Page 696 Page 696 of 980 Set-Based Administration Enhancements 553-3001-306 Standard 12.00 October 2003...
Page 697 Page 697 of 980 Short Buzz for Digital Telephones Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 698 Page 698 of 980 Short Buzz for Digital Telephones Feature interactions Directory Number Delayed Ringing If a set is defined with Directory Number Delayed Ringing (DNDR) delay and there is an incoming call to another SCN/MCN DN key on the same set, buzzing (or short buzzing) is applied after the DNDR delay timer expires.
Page 699 Page 699 of 980 Single Appearance Directory Number Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 700 Page 700 of 980 Single Appearance Directory Number Feature packaging This feature is included in base System Software. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 – Assign a Directory Number. LD 11 –...
Page 701 Single Appearance Directory Number Page 701 of 980 LD 11 – Assign Single Appearance Directory Number keys. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000. Terminal Number l s c u For Large Systems...
Page 702 Page 702 of 980 Single Appearance Directory Number 553-3001-306 Standard 12.00 October 2003...
Page 703 Page 703 of 980 Single-digit Access to Hotel Services Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 704 Page 704 of 980 Single-digit Access to Hotel Services Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature requires International Supplementary Features (SUPP) package 131. Dependency: • Pretranslation (PXLT) package 92 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 –...
Page 705 Single-digit Access to Hotel Services Page 705 of 980 LD 18 – Define the Translation tables required by this feature. Prompt Response Description Change TYPE Pretranslation calling group data block CUST Customer number, as defined in LD 15 XLAT xxx yyyy Calling group number to translation Speed Call list number correlation.
Page 706 Page 706 of 980 Single-digit Access to Hotel Services Feature operation In the example that follows, if a room guest dials the digit 7, the guest’s call is immediately terminated at DN 4300, the front desk. If the guest had dialed the digit 2, then after the second digit timer times out, the guest’s call is terminated at DN 4002, laundry.
Page 707 Single-digit Access to Hotel Services Page 707 of 980 Second Entry Speed Call List (for pretranslation after time out) First Dialed DigitAction 4000 4002 4100 0017 Features and Services Book 3 of 3 (N to Z)
Page 708 Page 708 of 980 Single-digit Access to Hotel Services 553-3001-306 Standard 12.00 October 2003...
Page 709 Page 709 of 980 Slow Answer Recall Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 710 Page 710 of 980 Slow Answer Recall Enhancement If the attendant answers the recall before the target set, a speech connection is established between the calling party on the source (SRC) side of the console. The target set continues to ring while still being connected to the destination (DEST) side of the console.
Page 711 Slow Answer Recall Enhancement Page 711 of 980 Camp-on Recall An incoming call is extended by the attendant or a set (equipped with the Station Camp-on feature) to a busy station that is not equipped with Call Waiting. The attendant or set camps -on the call to the target set. If the call is not answered within a customer-defined period of time, it is recalled to the attendant.
Page 712 Page 712 of 980 Slow Answer Recall Enhancement Call Waiting Recall Camp-on Waiting Recall The Call Waiting Recall and Camp-on Waiting Recall enhancements are compatible with Station Camp-on (STCA). A forced Camp-on override recall occurs to the attendant. If the Call Waiting Recall and Camp-on Waiting Recall enhancements are equipped, the destination is automatically disconnected when the attendant answers.
Page 713 Slow Answer Recall Enhancement Page 713 of 980 Feature operation Slow Answer Recall Enhancement When a Slow Answer Recall occurs the call is placed in the attendant queue and appears on the console. The target set will continue to ring while the recall is queued and presented on the console but unanswered.
Page 714 Page 714 of 980 Slow Answer Recall Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 715: Feature Description
Page 715 of 980 Slow Answer Recall for Transferred External Trunks Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 716 Page 716 of 980 Slow Answer Recall for Transferred External Trunks An external call is a call originated by the Public Switched Telephone Network (PSTN). This includes calls originating on a Central Office (CO), Foreign Exchange (FEX), Direct Inward Dialing (DID), or Wide Area Telephone Service (WATS) trunk on a local or remote node, and calls from the PSTN to an ISDN node using Network Attendant Service (NAS) signaling protocol over an ISDN TIE trunk.
Page 717: Task Summary List
Slow Answer Recall for Transferred External Trunks Page 717 of 980 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions When an Intercept Computer (ICP) position set transfers an external call across an ISDN network, the slow answer recall timer is set at the transferring node to prevent the terminating set to be rung indefinitely.
Page 718 Page 718 of 980 Slow Answer Recall for Transferred External Trunks LD 15 – Enable Slow Answer Recall Enhancement for the customer. Prompt Response Description REQ: Change. TYPE: Features and Options data block - OPT (SLD) SLA Slow Answer Recall Enhancement (denied) allowed LD 15 –...
Page 719 Page 719 of 980 Source Included when Attendant Dials Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 720 Page 720 of 980 Source Included when Attendant Dials The following table outlines the operation, if SIAA has been defined, according to the state of the destination party: Source Destination Included Excluded Idle extension First Degree Busy Second Degree Busy Camp-on Intercept forwarded Line lock-out...
Page 721 Source Included when Attendant Dials Page 721 of 980 Attendant Break-In The operation of the Break-In feature is not affected, except that the source receives busy tone before the attendant presses the Break-In (BKI) key. Attendant Supervisory Console While the attendant dials the destination, the source receives intrusion tone. Automatic Call Distribution The source is included in a conference involving the attendant, the source, and Automatic Call Distribution (ACD).
Page 722 Page 722 of 980 Source Included when Attendant Dials Feature packaging This feature requires: • International Supplementary Features (SUPP) package 131 • Flexible Tone and Cadences (FTC) package 125 • Trunk Barring (TBAR) package 132 Feature implementation LD 15 – Configure Source Included when Attendant Dials for a customer. Prompt Response Description...
Page 723 Page 723 of 980 Special Dial Tones after Dialed Numbers Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 724 Page 724 of 980 Special Dial Tones after Dialed Numbers When a number is dialed, the system performs digit analysis. As soon as the dialing sequence is recognized as part of the customer-defined list, the system provides the associated tone, if one has been defined. The tone is generated after all other treatment of digits is performed.
Page 725 Special Dial Tones after Dialed Numbers Page 725 of 980 Special dial tone after access codes Special dial tone after access codes takes precedence over the special dial tones after dialed number treatment. To define special dial tones after access codes, NO has to be entered in response to prompt DLTN in LD 86 (to inhibit dial tone to access codes).
Page 726 Page 726 of 980 Special Dial Tones after Dialed Numbers LD 15 – Configure Special Dial Tones after Dialed Numbers. Prompt Response Description REQ: Change TYPE: DTAD Special Dial Tone after Dialed Number data block. DDGT x...x Dialed digits (1-5 digits). - TONE a...a Tone to be provided after the dialed digits...
Page 727 Page 727 of 980 Special Signaling Protocols Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 728 Page 728 of 980 Special Signaling Protocols Operating parameters The Swedish TIE trunk types do not apply to digital TIE trunks. The Swedish TIE trunk types cannot be mixed on a route. The Swedish TIE trunks require trunk cards of type TPC71 or TPC237. The trunk cards must be placed on specific Televerket (TVT) loops.
Page 729 Special Signaling Protocols Page 729 of 980 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 730 Page 730 of 980 Special Signaling Protocols 553-3001-306 Standard 12.00 October 2003...
Page 731 Page 731 of 980 Special Trunk Support Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 732 Page 732 of 980 Special Trunk Support Feature interactions There are no feature interactions associated with this feature. Feature packaging International Supplementary Features (SUPP) package 131. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 14 –...
Page 733 Special Trunk Support Page 733 of 980 RTMB Route number and Member number 0-511 1-510 For Large Systems 0-127 1-510 For Small Systems and Succession 1000 systems MNDN Manual Directory Number. TGAR Trunk Group Access Restriction. SIGL Trunk signaling. E&M two-wire. STRI Wink or Fast Flash.
Page 734 Page 734 of 980 Special Trunk Support SRCH Round Robin Hunting for outgoing trunk (start with the next lower trunk than the one seized). ACOD xxxx Access Code for the trunk route. The ACOD must not conflict with the numbering plan. CNTL Change controls or timers.
Page 735 Special Trunk Support Page 735 of 980 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 736 Page 736 of 980 Special Trunk Support 553-3001-306 Standard 12.00 October 2003...
Page 737 Page 737 of 980 Speed Call Delimiter Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 738 Page 738 of 980 Speed Call Delimiter Operating parameters An asterisk (*) delimiter is used when programming speed call lists only. An asterisk (*) can also be used as a three second delay. No changes occur when a user wants to display a number stored against a list entry number.
Page 739 Speed Call Delimiter Page 739 of 980 Outpulsing Asterisk (*) and Octothorpe (#) If the Outpulsing Asterisk (*) and Octothorpe (#) (OPAO) package 104 is equipped and the configuration tone is programmed, then the value stored in the STRG prompt (LD 15) is entered rather than an octothorpe (#) to indicate the end of dial string.
Page 740 Page 740 of 980 Speed Call Delimiter LD 15 – Enable Speed Call Delimiter in Customer Data Block. Prompt Response Description REQ: Change existing data block. TYPE: Features and options CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - LEND List Entry Number Delimiter.
Page 741 Speed Call Delimiter Page 741 of 980 configured and the end of dial speed call delimiter is entered. Response is a tone or speech signal. Otherwise, silence is given. Go on-hook. • To Use - Go off-hook and receive dial tone. Dial Speed Call User (SCU) code and the list entry number.
Page 742 Page 742 of 980 Speed Call Delimiter Attendant Console • To Program System Speed Call List - Press SSC Key and indicator flashes. Dial list entry number (0 - 999), followed by an asterisk (*) and the telephone number. Press SSC Key again. If entry is accepted, indicator goes off.
Page 743 Page 743 of 980 Speed Call Directory Number Access Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 744 Page 744 of 980 Speed Call Directory Number Access A Pilot DN can be accessed from anywhere in a network, so that any network user can access all speed call lists defined for a network, from anywhere in the network. This allows a centralized Speed Call List to be set up for the entire network.
Page 745 Speed Call Directory Number Access Page 745 of 980 Feature implementation LD 57 – Define, change, print, or remove data associated with FFC. A new PLDN prompt is introduced for Pilot DNs. The new LSNO prompt is used to associate the Pilot DN with a SCL or SSC list.
Page 746 Page 746 of 980 Speed Call Directory Number Access Feature operation To access either a Speed Call List or a System Speed Call List using this feature, dial a speed call access Pilot DN followed by the list entry number. Pilot DN Pilot DNs are defined as PLDN Flexible Feature Codes (FFC) via service change LD 57.
Page 747: Speed Call On Private Lines
Feature operation......... . Feature description This feature allows Meridian 1 proprietary telephone users equipped with a Private Line (PVR or PVN) key and a Speed Call (SCL) key to first access a Private Line trunk (by pressing the PVR or PVN key) and then make a speed call (by pressing the SCL key).
Page 748 Page 748 of 980 Speed Call on Private Lines Feature interactions Automatic Redial Private Line Speed Call features The Automatic Redial (ARDL) feature is activated on a number dialed using the Private Line (PVR/PVN) key and then making a speed call by pressing the Speed Call (SCL) key.
Page 749: Speed Call
Speed Call allows you to place calls by dialing a one-, two-, or three-digit code. You can use Speed Call for both internal and external calls. To use Speed Call, Meridian 1 proprietary telephones, and Attendant Consoles can have a Speed Call key/lamp pair.
Page 750 AC15 Recall: Transfer from Meridian 1 Speed Call and Network Speed Call are supported with the AC15 Recall: Transfer from Meridian 1 on the first transfer, provided that the digits are outpulsed on the trunk after the End-to-End Signaling Delay timer expires. If the far end is not ready, the call will fail because no dial tone is detected by the system.
Page 751 Speed Call Page 751 of 980 Autodial Tandem Transfer The Speed Call key cannot be used after a Centrex Switchhook Flash or during an established call to send digits out to the far site. The Speed Call key can be used only during the dialing stage. Automatic Redial The Automatic Redial (ARDL) feature can be activated on a call using Speed Call (SCL) and System Speed Call (SSU/SSC) keys.
Page 752 Page 752 of 980 Speed Call Charge Account and Calling Party Number Charge account numbers, including the Charge Account access Special Prefix (SPRE) code, can be stored as Speed Call or Autodial numbers. All current limitations of these features apply, such as a maximum of 23 digits per entry, including the access code.
Page 753 If Pretranslation is enabled for a customer, then when a Speed Call List is assigned to a Pretranslation group within the customer, it cannot be accessed by a Meridian 1 proprietary set from within that customer group. Scheduled Access Restrictions...
Page 754: Task Summary List
Page 754 of 980 Speed Call Three Wire Analog Trunk – Commonwealth of Independent States (CIS) Speed Call on an E3W trunk will fail for toll calls. E3W trunks do not wait for the ANI request from the Public Exchange, that is expected to appear after the toll access code is dialed.
Page 755 Speed Call Page 755 of 980 TYPE System Parameters Datablock PARM - MSCL 0-8191 Maximum number of Speed Call lists. LD 18 – Determine if there are enough memory and disk records for new Speed Call Lists. Prompt Response Description COMP Compute disk and memory.
Page 756 Page 756 of 980 Speed Call STOR xxx = list entry number (0-9, 00-99, or 000-999). yy...yy yy = digits to be stored against the entry (must be equal to or less than DNSZ). (YES) NO Data is correct and list can be updated. Note: The prompt WRT follows prompts SIZE and STOR, asking you to confirm the correctness of the data just entered.
Page 757 Speed Call Page 757 of 980 LD 11 – Assign a Speed Call list to proprietary telephone. Prompt Response Description REQ: Change TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000. Terminal Number l s c u For Large Systems...
Page 758 • Press Speed Call. If the entry is accepted, the indicator goes off. If the entry is not accepted, the indicator continues flashing. To make a Speed Call from a Meridian 1 proprietary telephone, or Attendant Console (User): • Lift the handset and press Speed Call (telephone).
Page 759: Speed Call, System
An analog (500/2500 type) telephone can be designated as a System Speed Call User only (not Controller) and can access one System Speed Call list. Meridian 1 proprietary telephones can be System Speed Call Users (SPRE codes or key access) or Controllers (key access only). Attendant Consoles can be System Speed Call Users (dial access only) and System Speed Call Controllers (key access only).
Page 760 Page 760 of 980 Speed Call, System Operating parameters Up to 8191 (0-8190) Speed Call lists are allowed as long as sufficient memory is available. The new maximum includes all combined Speed Call, System Speed Call and Hot Line lists, 4096 (0-4095) of which can be System Speed Call lists.
Page 761 Speed Call, System Page 761 of 980 Basic/Network Alternate Route Selection (BARS/NARS) If the BARS or NARS package is equipped, an NCOS is assigned to the System Speed Call list. The NCOS associated with the System Speed Call list replaces the NCOS of the telephone if it increases the Facility Restriction Level (FRL) of the user.
Page 762 Page 762 of 980 Speed Call, System Last Number Redial A number dialed using a System Speed Call key becomes the Last Number Redial number on all telephones, except the M2317 and M3000. A number dialed using SPRE-activated System Speed Call becomes the Last Number Redial number on all telephones.
Page 763 LD 10 – Add or change System Speed Call for Analog (500/2500 type) telephones. LD 11 – Add or change System Speed Call list for Meridian 1 proprietary telephones. LD 12 – Add or change a System Speed Call list for Attendant Consoles.
Page 764 Page 764 of 980 Speed Call, System LD 18 – Compute Speed Call list memory size and disk records. Use this prompt sequence to determine if there is enough memory and disk space for new Speed Call lists. Compare the output with the “MEM AVAIL”...
Page 765 For Large Systems For Small Systems and Succession 1000 systems SSU yyyy System Speed Call user, list number (0-4095). LD 11 – Add or change System Speed Call list for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 766 Page 766 of 980 Speed Call, System yyyy System Speed Call list number (0-4095) for dial access. xx SSU yyyy System Speed Call user key. xx SSC yyyy System Speed Call Controller key, where: xx = key number, and yyyy = System Speed Call list number (0-4095). Note: The M2317 and M3000 must use key 21.
Page 767 Press Speed Call. If the entry is accepted, the indicator goes off. If the entry is not accepted, the indicator remains flashing. To make a System Speed Call from a Meridian 1 proprietary telephone, or Attendant Console (User): Lift the handset and dial SPRE 73 or press the System Speed Call key (telephone).
Page 768 Page 768 of 980 Speed Call, System The routine to add a call list aborts under the following conditions: • trying to add a call list whose number is already in use, or • trying to add multiple call lists when there is insufficient memory. 553-3001-306 Standard 12.00 October 2003...
Page 769: Feature Description
Page 769 of 980 Speed Call/Autodial with Authorization Codes Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 770 Only one softkey, key 21, can be programmed for Speed Call. An M2317 set can display up to 31 digits. For Meridian 1 proprietary telephones, up to 31 digits per Speed Call entry are allowed. On digit display sets, Authorization Codes cannot be blocked from being displayed.
Page 771 Speed Call/Autodial with Authorization Codes Page 771 of 980 Feature implementation An Authorization Code can be entered as part of a Speed Call list. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 772 Page 772 of 980 Speed Call/Autodial with Authorization Codes 553-3001-306 Standard 12.00 October 2003...
Page 773 Page 773 of 980 Station Activity Records Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 774 Page 774 of 980 Station Activity Records Feature interactions Call Redirection A Station Activity Record is only produced for a set designated as CDMA that is involved in a call with a trunk. A Station Activity Record is not generated for any set which does not answer the call, regardless of whether it has Class of Service CDMA or CDMD.
Page 775 The following is a summary of the tasks in this section: LD 10 – Set Class of Service CDMA/CDMD for an analog (500/2500 type) telephone. LD 11 – Set Class of Service CDMA/CDMD for Meridian 1 proprietary telephones. LD 27 – Set Class of Service CDMA/CDMD for BRI sets.
Page 776 Page 776 of 980 Station Activity Records LD 11 – Set Class of Service CDMA/CDMD for Meridian 1 proprietary telephones. Prompt Response Description REQ: NEW CHG New, or change. TYPE: xxxx Meridian 1 proprietary telephone type. (CDMD) CDMA CDMA allows Station Activity Records to be generated for the set (when the trunk is involved in the call).
Page 777 Station Activity Records Page 777 of 980 LD 15 – CDR must be enabled for the customer. Prompt Response Description REQ: NEW CHG New, or change. TYPE: Call Detail Recording CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - CDR Call Detail Recording.
Page 778 Page 778 of 980 Station Activity Records 553-3001-306 Standard 12.00 October 2003...
Page 779 Page 779 of 980 Station Category Indication Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 780 LD 15 – Add or change a Station Category Indication ICI key/lamp pair for Attendant Consoles. LD 10 – Change SCI for Analog (500/2500 type) telephones. LD 11 – Change SCI for Meridian 1 proprietary telephones. 553-3001-306 Standard 12.00 October 2003...
Page 781 Station Category Indication Page 781 of 980 LD 15 – Add or change a Station Category Indication ICI key/lamp pair for Attendant Consoles. Prompt Response Description REQ: Change. TYPE: Customer Data Block. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems 0-19 CA1-CA7 Assign ICI key/lamp pair for SCI.
Page 782 Page 782 of 980 Station Category Indication LD 11 – Change SCI for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 783 SSAU applies to analog (500/2500 type) telephones and Meridian 1 proprietary telephones; it does not apply to Basic Rate Interface (BRI) telephones. Station Specific Authorization Code provides three levels of authorization code access: •...
Page 784 Page 784 of 980 Station Specific Authorization Code • Authcode Restricted (AUTR) An AUTR telephone can enter up to six assigned authorization codes. The authorization code entered must match one of the preassigned codes. Any other authorization code will be rejected and the call will not be completed.
Page 785 Station Specific Authorization Code Page 785 of 980 Autodial Speed Call The SSAU feature treats stored autodial numbers as if they were entered at the telephone. Feature packaging Station Specific Authorization Code (SSAU) is package 229, which requires Basic Authorization Codes (BAUT) package 25. Feature implementation Task summary list The following is a summary of the tasks in this section:...
Page 786 Page 786 of 980 Station Specific Authorization Code RANR RAN Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems CLAS (0)-115 Class code value assigned to authcode (NAUT). Class of Service. TGAR (0)-31 Trunk Group Access Restrictions. NCOS (0)-99 Network Class of Service.
Page 787 Station Specific Authorization Code Page 787 of 980 TYPE: aaaa Telephone type, where: aaaa = 500, 2500, SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000. (AUTU) Authcode unrestricted. AUTR Authcode restricted. AUTD Authcode denied. MAUT (NO) YES Modify assigned authcodes for this telephone.
Page 788 Page 788 of 980 Station Specific Authorization Code In LD 20, Security Password (SPWD) will not be prompted if any of the following conditions exists: • the Station Specific Authcode Package 220 is not equipped, • the response to the TN prompt is more than one specific TN, •...
Page 789: Station-To-Station Calling
Page 789 of 980 Station-to-Station Calling Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 790 Page 790 of 980 Station-to-Station Calling Private Lines You must go over the public network to reach a Private Line. The software PRDN is not meant to be dialed directly. Feature packaging This feature is included in base System Software. Feature implementation There are no specific implementation procedures for this feature.
Page 791: Stored Number Redial
Page 791 of 980 Stored Number Redial Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 792 SNR programming is canceled and overflow tone is returned. During an active call on a Meridian 1 proprietary telephone, if a user attempts to store more digits than the specified limit, the SNR operation fails, the previously stored number remains unchanged, and a failure indication is not given.
Page 793 Privacy Indicator to the far end. The CPP code will be counted against the maximum number of digits (currently 31) allowed by the SNR feature. During an active call on a Meridian 1 proprietary telephone, the Stored Number Redial feature will store the CPP code in the SNR data space if the CPP code was included in the number dialed by the originator.
Page 794 The following is a summary of the tasks in this section: LD 10 – Add or change SNR for Analog (500/2500 type) telephones. LD 11 – Add or change SNR for Meridian 1 proprietary telephones. LD 12 – Add or change SNR for Attendant Consoles.
Page 795 For Small Systems and Succession 1000 systems xx RDL Add an SNR key. Feature operation Attendant Consoles, Meridian 1 proprietary telephones To store a number prior to dialing (for Attendant Consoles, and Meridian 1 proprietary telephones): Features and Services Book 3 of 3 (N to Z)
Page 796 (for Meridian 1 proprietary telephones only): • Press Stored No. To call a stored number: • Press DN (Meridian 1 proprietary telephones) or the Loop key (consoles). • Press Stored No. The number is dialed. Analog (500/2500 type) telephones To store a number prior to dialing: •...
Page 797 Page 797 of 980 Supervised Analog Lines Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 798 Page 798 of 980 Supervised Analog Lines In the idle state, the analog port in the system provides ground signal on the tip lead and battery on the ring lead. This polarity is maintained during dialing and ringing at the far end. When the far end answers, the battery and ground connections are reversed.
Page 799 Supervised Analog Lines Page 799 of 980 If the system does not receive any answer indication, and answer supervision is not extended to the terminal device following an assumed answer condition, disconnect supervision cannot be extended when the far end disconnects.
Page 800 Page 800 of 980 Supervised Analog Lines If the first party disconnects while the terminal device is connected to the second party, no disconnect supervision is extended to the terminal device. However, hook flash disconnect supervision is extended to the terminal device when the second party disconnects (that is, a disconnect supervision signal is sent only when the last party connected to the terminal disconnects).
Page 801 Supervised Analog Lines Page 801 of 980 Feature packaging This feature is included in base System Software. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 – Enable battery reversal supervision. LD 10 –...
Page 802 Page 802 of 980 Supervised Analog Lines LD 10 – Enable hook flash disconnect supervision. Prompt Response Description REQ: NEW CHG Add, or change. TYPE: Telephone type. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems ISP 1...(75)...255 Enable hook flash disconnect supervision with flash timer in 10 millisecond units.
Page 803 Page 803 of 980 Telelink Mobility Switch 1 Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 804 Page 804 of 980 Telelink Mobility Switch 1 When a call comes to the system (acting as the mobility switch) from the PSTN via a DNIS Incoming Digit Conversion (IDC) trunk, the call is terminated to a CDN by the system software through IDC operation. The last few dialed digits are saved as a DNIS (subscriber identity) number.
Page 805 Telelink Mobility Switch 1 Page 805 of 980 When the phantom call is received on the reserved line, the ZC alerts the called party’s portable. If MCP has requested silence for the call, then at this time the MCP will request ringback treatment for the call. Once the phantom call is answered by the subscriber, the ZC notifies the MCP application.
Page 806 (acting as a mobility switch), it erases information on existing calls. A maximum of five Device Groups (DGRPs) will be supported per customer. An Associated Set (AST) Meridian 1 proprietary telephone with Idle Terminal for Third Party Application (ITNA) enabled can only be grouped to one DGRP.
Page 807 Telelink Mobility Switch 1 Page 807 of 980 The Application Module (AM Base) that interfaces with the MCP application cannot control more than one application (that is, MCP and Customer Controlled Routing applications are not supported). A call that is initiated from the phantom set must be in established state, before it can be merged with the caller.
Page 808 Page 808 of 980 Telelink Mobility Switch 1 Enhanced Serial Data Interface (ESDI) (QPC 513 vintage G or later) or Multi-purpose Serial Data Link (MSDL) (NT6D80AA) is required to connect the system to the AM or a host. Feature interactions The following features interact with the Telelink Mobility Switch 1 feature: •...
Page 809 Telelink Mobility Switch 1 Page 809 of 980 • Feature Invocation Messages • Hunting • Call Forward Busy • Remote Call Forward • Attendant and Network Wide Remote Call Forward • Network Call Redirection • Call Forward Override • Trunk Optimization •...
Page 810 Page 810 of 980 Telelink Mobility Switch 1 • Interchangeable Numbering Plan Area • Inter Digit Pretranslation • Free Call Area Screening • New Flexible Code Restriction • Call Forward on DumpSysload • Flexible Numbering Plan • Multi-party Operation • Priority Override •...
Page 811 Telelink Mobility Switch 1 Page 811 of 980 • Call Waiting • Internal Call Waiting • Group Call • Voice Call • Call Park • Station Camp-on • Dial Intercom • ACD-DN key • ACD Emergency/Answer Emergency keys • ACD Call Agent/Answer Supervisor keys •...
Page 812 Page 812 of 980 Telelink Mobility Switch 1 • Application Module Link (AML) package 153 • Meridian Link Module (MLM) package 209 • Enhanced ACD Routing (EAR) package 214 • Enhanced Call Treatment (EACT) package 215 • Hold in Queue for Interactive Voice Response (IVR) package 218 •...
Page 813 REQ: NEW CHG MOV New, change, move, out, end, or change. OUT END CHG TYPE: SL1 2006 2008 Type of Meridian 1 proprietary telephone. 2009 2016 2018 2112 CUST Customer number, as defined in LD 15 Terminal Number l s c u...
Page 814 Page 814 of 980 Telelink Mobility Switch 1 Class of service options. (NDD) No digit displayed. (DNDD) Dialed name display denied. Block SPV and AGN if this TN is on a phantom loop. xx yy Associate telephone assignment for Meridian Link application.
Page 815 Telelink Mobility Switch 1 Page 815 of 980 - REMD 0-159 0-159... Double density terminal loops. [X] 0-159 - TERQ 0-159 0-159... Quad density local terminal loops. [X] 0-159 Precede loop number with X to remove. [C] 0-159... Precede the loop number with C to create a phantom loop. - REMQ 0-159 0-159...
Page 816: Feature Operation
Page 816 of 980 Telelink Mobility Switch 1 1-2044 Second RAN route timer. FROA (NO) YES First RAN to be given immediately. MURT Music route Music route number. DFDN Directory Local default ACD-DN or IVR DN. Number CEIL 0-(2047) Call ceiling value. OVFL (NO) YES Force Overflow Tone to the call when ceiling threshold...
Page 817 Page 817 of 980 Telephones Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 818 Although analog (500/2500 type) telephones do not have feature keys, you can access various system features using Special Prefix (SPRE) codes. SPRE codes are also useful for Meridian 1 proprietary telephones to access features without using feature keys. Dial the SPRE code (unique to each customer within the system) and then the feature code that applies to the operation you desire.
Page 819 Telephones Page 819 of 980 Table 46 Feature codes used with SPRE (Part 2 of 3) Dial SPRE + Operation performed 76 + Entry Access Code Speed Call, Individual To Use Entry (500-type telephones) Permanent Hold (500-type telephones) Stored Number Redial, To Store Stored Number Redial, To Redial Automatic Set Relocation Malicious Call Trace...
Page 820 Page 820 of 980 Telephones Table 46 Feature codes used with SPRE (Part 3 of 3) Dial SPRE + Operation performed Disconnect Trunk, Conference 6 (analog (500/2500 type) telephones) Last Number Redial Access to maintenance programs by Maintenance Telephone Terminal Diagnostics, telephones and Attendant Consoles Conference Circuit Testing Ringing Number, Group Pickup...
Page 821 Telephones Page 821 of 980 Meridian Modular Telephones The Meridian Modular Telephones are designed to provide cost-effective integrated voice and data communication capability. These telephones communicate with the system using digital transmission over standard twisted-pair wiring. Table 48 summarizes the different models of Meridian Modular Telephones.
Page 822 Page 822 of 980 Telephones The Meridian Modular Telephones are designed to accommodate various add-on modules to increase their functionality. Table 49 lists the modules you can add on to a Meridian Modular Telephone. Table 49 Add-on modules for Meridian Modular Telephones M2006 M2008 M2016S...
Page 823 Telephones Page 823 of 980 Figure 19 M2006 telephone Filler plate Brandline insert Switchook Speaker Message Waiting lamp Rls key Hold key HOLD Function/DN keys with LCDs Volume control Prime DN 553-7636.EPS M2008 The M2008 digital telephone has eight programmable feature/line keys, on- hook dialing, volume control, Release and Hold keys and a Message Waiting indicator.
Page 824 Page 824 of 980 Telephones Figure 20 M2008 telephone Filler plate Brandline insert Switchook Speaker Message Waiting lamp Rls key Hold key HOLD Function/DN keys with LCDs Volume control Prime DN 553-7637.EPS M2616, M2216 (Models 1 and 2) The M2616 telephone has 16 programmable feature/line keys, on-hook dialing, volume control, Release and Hold keys, Message Waiting indicator and Handsfree/mute features.
Page 825 Telephones Page 825 of 980 Model 1 and Model 2 refer to the types of headsets with which the M2216 operates. Enhancements to M2216 Voice Parameters The receive voice parameters on the M2216 can be increased up to 6 decibels. To program this capability, the ACD Set Objective Loudness Rating (AOLR) must be configured in LD 17.
Page 826 Page 826 of 980 Telephones Internet terminals For information on the i2004 and i2050 terminals, refer to Internet Terminals: Description (553-3001-368). Operating parameters There are no operating parameters associated with this feature. Feature interactions There are no feature interactions associated with this feature. Feature packaging Analog (500/2500 type) telephone and SL-1 telephone capabilities are included in base system software.
Page 827 Telephones Page 827 of 980 LD 11 – Add or change Meridian 1 proprietary telephones. LD 17 – Change Meridian Modular Telephone transmission parameters. LD 11 – Add data TN to Meridian Modular telephones. LD 11 – Add data TN to SL-1 telephones with data module.
Page 828 Page 828 of 980 Telephones TGAR 0-xx Trunk Group Access Restriction. Class of Service mnemonics for feature assignment. LD 11 – Add or change Meridian 1 proprietary telephones. Prompt Response Description REQ: NEW CHG Add, or change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2016, 2216, or 2616.
Page 829 Telephones Page 829 of 980 xx aaa yyy...y DN and feature key assignment (key number, feature mnemonic, directory number if applicable). Note 1: A Message Waiting Allowed (MWA) Class of Service must be defined to enable the message waiting lamp. Note 2: Key 7 (key 5 for M2006) is reserved for the PROGRAM key (M2008, M2016S, M2216ACD, M2616) only if display or data is equipped.
Page 830 Page 830 of 980 Telephones Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems a...x Set designator (1-6 characters alphanumeric). Class of Service mnemonics for feature availability. DTYP Inbound/outbound data station. ADCP (NO) YES All digital connection prefix.
Page 831: Feature Operation
Telephones Page 831 of 980 xx aaa yyy...y DN and feature key assignment (key number, feature mnemonic, directory number if applicable). Note: Recommended key assignments for data TN are: Key 0 = DN (for data) Key 1 = DN (secondary) Key 2 = TRN (Transfer) Key 3 = ADL xxxx (Auto Dial Directory Number) Key 4 = RGA (Ring Again)
Page 832 Page 832 of 980 Telephones 553-3001-306 Standard 12.00 October 2003...
Page 833: Feature Description
Page 833 of 980 Teletype Terminal Access Control in Multi-customer Environment Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 834 Page 834 of 980 Teletype Terminal Access Control in Multi-customer Environment The recording of invalid attempts remains the same as before. However, if the threshold for the number of invalid entries is reached, an alarm is activated; this alarm is in the form of the “minor alarm” lamp being lit on Attendant Consoles for all customers of the system.
Page 835 Teletype Terminal Access Control in Multi-customer Environment Page 835 of 980 Feature implementation LD 17 – Configure TTY Access Control parameters. Prompt Response Description Change. TYPE Configuration Record. Gate opener. - NPW1 New Password 1 - LOUT 1-(20) Enter the time, in minutes, after which the system logs off if no terminal activity is detected.
Page 836 Page 836 of 980 Teletype Terminal Access Control in Multi-customer Environment 553-3001-306 Standard 12.00 October 2003...
Page 837 Page 837 of 980 Telset Call Timer Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 838 Page 838 of 980 Telset Call Timer Enhancement On trunks without answer supervision, the call timer starts at the EOD time out. The feature operates in standalone or Integrated Services Digital Network (ISDN) environments. Operating parameters There are no operating parameters associated with this feature.. Feature interactions There are no feature interactions associated with this feature.
Page 839 Page 839 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 840 Page 840 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States The following functions are provided by the Three-Wire Analog Trunk – CIS feature: • Delivery of Automatic Number Identification (ANI) on request from the Public Exchange/Central Office for outgoing 3WT analog calls •...
Page 841 Three-Wire Analog Trunk – Commonwealth of Independent States Page 841 of 980 Trunk-to-trunk connections are supported, but the Automatic Number Identification (ANI) information will refer to the ANI DN of the incoming route, except with QSIG, Q931, and Digital Private Signaling System #1 (DPNSS1) routes.
Page 842 Page 842 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States Feature interactions Authorization Code An extension may, referring to the Authorization Code, seize an outgoing CIS 3WT trunk. The Authorization Code category is used to build the ANI message, meaning that a set which has a CIS restricting call category can complete a call to the public network using the Authorization Code.
Page 843 Three-Wire Analog Trunk – Commonwealth of Independent States Page 843 of 980 If there is no OLI, the ANI DN of the DPNSS1 route is used to build the ANI message. If there is no ANI DN on the DPNSS1 route, the ANI DN of the CIS outgoing route is used to build the ANI message.
Page 844 Page 844 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States The ANI DN information which is built will refer to the Calling Line Identification (CLID) if present and the Route DN Length prompt for ANI (RDNL > 0) in LD 16. If the CLID is available but RDNL = 0 for that route, the ANI DN is the ANI DN of that incoming route.
Page 845 Three-Wire Analog Trunk – Commonwealth of Independent States Page 845 of 980 If there is no CLID, the ANI DN of the QSIG route is used to build the ANI message. If there is no ANI DN on the QSIG route, the ANI DN of the CIS outgoing route is used to build the ANI message.
Page 846: Task Summary List
Flexible Numbering Plan (FNP) package 160 • Trunk Failure Monitor (TFM) package 182, and • Meridian 1 Intelligent Peripheral Equipment (XPE) package 203 (only for X3W cards). Feature implementation Task summary list The following is a summary of the tasks in this section: LD 17 –...
Page 847 11 LD 14 – Add or change trunk data for E3W outgoing three-wire trunk. 12 LD 10 – Add or change analog (500/2500 type) telephones for CIS. 13 LD 11 – Add or change Meridian 1 proprietary telephones for CIS. 14 LD 12 – Add or change an Attendant Console for CIS.
Page 848 Page 848 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States LD 16 – Configure an incoming X3W DID route. Prompt Response Description NEW CHG Add, or change. TYPE Route Data Block. TKTP Direct Inward Dialing trunk data block. DTRK This is not a digital trunk route.
Page 849 Three-Wire Analog Trunk – Commonwealth of Independent States Page 849 of 980 (NO) This is not an outpulsing route. PRDL Partial dial timing is equipped using EOD. Busy signal is sent on time-out. DNSZ (0)-7 Number of digits expected on DID routes. 0, the default, indicates no fixed value.
Page 850 Page 850 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States ICOG Outgoing trunk. CNTL Change control or timers. - TIMR ATO 128-(4992)-65408 ANI time out timer in milliseconds. For CIS outgoing trunk routes this defines the time delay performed after the outpulsing of the toll access code.
Page 851 Three-Wire Analog Trunk – Commonwealth of Independent States Page 851 of 980 ACKW (NO) Seizure acknowledge signal is not expected. 0-9999999 Local Exchange Code. A value must be entered. ADDG 0-(8)-9 Additional digit. 0-(3)-9 Route ANI category. ANDN 0-9999999 Route ANI DN. RDNL 0-(4)-7 Route DN Length for ANI.
Page 852 Page 852 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States LD 16 – Configure an outgoing X3W DID route and define the toll access code using the SSL prompt. Prompt Response Description NEW CHG Add, or change. TYPE Route Data Block.
Page 853 Three-Wire Analog Trunk – Commonwealth of Independent States Page 853 of 980 RDNL 0-(4)-7 Route DN Length for ANI. This is printed for DPNSS1, MCDN, and QSIG routes only. LD 16 – Configure an incoming E3W DID route. Prompt Response Description NEW CHG Add, or change.
Page 854 Page 854 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States FEDC Far End Disconnect Control Originating end control. CDPC (NO) The system is not the controlling party on incoming calls. (NO) This is not an outpulsing route. PRDL Partial dial timing is equipped using EOD.
Page 855 Three-Wire Analog Trunk – Commonwealth of Independent States Page 855 of 980 DTRK This is not a digital trunk route. ICOG Outgoing trunk. CNTL Change control or timers. - TIMR ICF 0 Incoming flash timer should be set to 0 in milliseconds.
Page 856 Page 856 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States ADDG 0-(8)-9 Additional digit. 0-(3)-9 Route ANI category. ANDN 0-9999999 Route ANI DN. RDNL 0-(4)-7 Route DN Length for ANI. This is printed for DPNSS1, MCDN, and QSIG routes only.
Page 857 Three-Wire Analog Trunk – Commonwealth of Independent States Page 857 of 980 (DIP) Dial pulse (for 3WT incoming and outgoing). (SHL) LOL Line length used for pad settings. (BARD) BARA Barring (denied) allowed. LD 14 – Add or change trunk data for X3W outgoing DID trunk. Prompt Response Description...
Page 858 Page 858 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States SIGL Ear & mouth. CDEN Double density. STRI Immediate incoming start arrangement. SUPN Answer and disconnect supervision required. (DIP) Dial pulse. LD 14 – Add or change trunk data for E3W outgoing three-wire trunk. Prompt Response Description...
Page 859 (500/2500 type) telephone data block. (DNAA) DNAD DN of set (allowed) denied for use in ANI messages. Specifies ANI category for 3WT calls. LD 11 – Add or change Meridian 1 proprietary telephones for CIS. Prompt Response Description REQ: NEW CHG Add, or change.
Page 860 Page 860 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States (DNAA) DNAD DN of set (allowed) denied for use in ANI messages. Specifies ANI category for 3WT calls. LD 27 – Add or change Basic Rate Interface (BRI) sets for CIS. Prompt Response Description...
Page 861 Three-Wire Analog Trunk – Commonwealth of Independent States Page 861 of 980 CDNC 60 60 On-off phases for cadence. 0.3 second on, 0.3 second off. REPT Repeating cycles. - CYCS On/off cycles to be repeated. - WTON Define tones associated with the cadence. - - TONES 420 Hz and -12 dB below overload.
Page 862 Page 862 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States - TLTP Tone to last party timer in seconds. Source Tones. - SRC1 CIS continuous dial tone within the range. - - TDSH - - XTON 420 Hz and -12 dB below overload. - - XCAD No cadence.
Page 863: Feature Operation
Three-Wire Analog Trunk – Commonwealth of Independent States Page 863 of 980 LD 97 – Configure the IPE system record for three-wire trunks. Prompt Response Description Change. TYPE LOSP Loss Plan Tables. Configure loss parameters for downloading. TTYP (STAT) Install a B34 Static Loss Plan Table. - STYP (PRED) A numbered predefined table is to be used.
Page 864 Page 864 of 980 Three-Wire Analog Trunk – Commonwealth of Independent States 553-3001-306 Standard 12.00 October 2003...
Page 865: Time And Date
Page 865 of 980 Time and Date Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 866: Feature Interactions
Page 866 of 980 Time and Date If the Change Time (MTM) and Change Date (MDT) keys are provided on a console, there is no need to for the Display Time (DTM) and Display Date (DDT) keys because the MTM and MDT keys provide the display capability. DTM and DDT keys are used when the console is only allowed to view, but not change, the time and date.
Page 867: Feature Packaging
Time and Date Page 867 of 980 Network Time Synchronization As done with the LD 12, every time the Time and Date Attendant key is used to change the system time, a request for synchronization will be made to the Master to accurately set the seconds.
Page 868 Page 868 of 980 Time and Date Feature operation To view the Time, press Display Time (DTM). To view the Date, press Display Date (DDT). To change the time, follow these steps: Select an idle loop key. Press Change Time (MTM). Enter the time using the 24-hour clock for hours and minutes (00 00).
Page 869 Page 869 of 980 Tone to Last Party Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 870 Page 870 of 980 Tone to Last Party The TLP is defined in each tone table. The TLP for analog (500/2500 type) telephones is defined on a customer basis, while the TLP for trunks is defined on a route basis. Operating parameters The TLP tone is not given to a telephone that is receiving another tone.
Page 871 Tone to Last Party Page 871 of 980 Feature implementation LD 56 – Modify or change customer's tone and ringing parameters. Prompt Response Description ccc ttt x xx xx xx Tone to Last Party. TLPT (0)-32 Tone to Last Party Timer (seconds). No tone is given if TLPT = 0.
Page 872 Page 872 of 980 Tone to Last Party 553-3001-306 Standard 12.00 October 2003...
Page 873: Tones And Cadences
Page 873 of 980 Tones and Cadences Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 874 Page 874 of 980 Tones and Cadences Overflow tone Overflow tone can be provided on an optional basis to a station user who tries to access a trunk group when all trunks are busy, or who attempts to access features that are unavailable to their telephone. Overflow tone is best described as a fast busy signal.
Page 875 Tones and Cadences Page 875 of 980 Most of the cadences are expressed in multiples of five milliseconds (ms). Therefore, in addition to the existing 128 ms timing mark, a 96 ms timing mark is introduced by a new read only memory (ROM) pack with new firmware.
Page 876 Page 876 of 980 Tones and Cadences Table 50 Hardware controlled tones (Part 2 of 2) Tone Description Dial “0” Recall tone Indicates to a CAS attendant that a call is a recall occurring due to attendant recall or call forward busy to an attendant from a remote site.
Page 877 Tones and Cadences Page 877 of 980 Table 51 Software controlled tones (Part 2 of 2) Tone Description Telset Messaging OK tone Indicates to caller that the message has been received correctly and everything is fine. Tel Status Update tone Indicates a successful status update process.
Page 878 Recall Ring and Group Call Ring are given special entries in the FTC table. New entries are added to the FTC overlay (LD 56) to define the cadence for Meridian 1 proprietary telephones, and analog (500/2500 type) telephones. The new Recall Ring entry is used to ring a telephone when recalling a Parked Call.
Page 879 Tones and Cadences Page 879 of 980 Ringing Based on Incoming Route Enhanced Flexible Tones and Cadences (EFTC) allows the route’s tone table to determine the cadence and ringing frequency for incoming calls. 10-Phase Cadence Programming of software controlled cadences expands with EFTC from 4 intervals to 10, offering greater versatility with the cadences and cadence phases.
Page 880 Page 880 of 980 Tones and Cadences 553-3001-306 Standard 12.00 October 2003...
Page 881 Page 881 of 980 Tones, Flexible Incoming Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 882 Call Waiting key, FIT provides a buzz cadence signifying call waiting. Operating parameters Flexible Incoming Tones applies only to Meridian 1 proprietary telephones. Flexible Incoming Tones does not apply to the following: • Automatic Call Distribution (ACD) call forcing •...
Page 883: Task Summary List
LD 15 – Allow or deny Flexible Incoming Tones (FIT) at the customer level. LD 11 – Allow or deny Flexible Incoming Tones for Meridian 1 proprietary telephones. LD 15 – Allow or deny Flexible Incoming Tones (FIT) at the customer level.
Page 884 Page 884 of 980 Tones, Flexible Incoming LD 11 – Allow or deny Flexible Incoming Tones for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 885 Page 885 of 980 Total Redirection Count Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 886 Page 886 of 980 Total Redirection Count The TRCNT takes precedence over higher count limits placed on redirected calls, while lower count limits take precedence over the TRCNT. It is possible to define a different TRCNT limit at each node. For this reason, it is possible for a node to receive a redirected call from another node that exceeds its TRCNT limit.
Page 887 Total Redirection Count Page 887 of 980 Feature interactions Call Forward No Answer and Transfer If a call has attempted Call Forward No Answer and was extended by the attendant, the call will not be intercepted when the TRCNT limit has been exceeded.
Page 888 Page 888 of 980 Total Redirection Count For detecting trunk type across a network, Network Attendant Service (NAS) package 159. For attendant display, Calling Party Name Display (CPND) package 95. For the attendant to override a redirection configuration, Attendant Break-in/ Trunk Offer (BKI) package 127.
Page 889 Total Redirection Count Page 889 of 980 Feature operation When the total redirection count exceeds the defined limit, the call receives the customer-defined intercept treatment. This treatment includes receiving busy indication, overflow indication, or recorded announcement, receiving one of eight special tones, or being routed to the attendant. If the call is routed to the attendant, it is presented on the Incoming Call Indicator (ICI) Intercept key and the reason for redirection is given on the console display.
Page 890 Page 890 of 980 Total Redirection Count 553-3001-306 Standard 12.00 October 2003...
Page 891 Page 891 of 980 Trunk Barring Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 892 Page 892 of 980 Trunk Barring Trunk Barring works in conjunction with Route Access Restriction Tables (ARTs) defined in LD 56. Trunk Barring is applied on a route basis. The four route categories that Trunk Barring recognizes, and the types of routes in each category, appear in the following table: Table 52 Route categories and types recognized by Trunk Barring...
Page 893 The originator of a call transfer, unless otherwise restricted, is able to connect to a denied party on a consultation basis. Operating the Transfer key on a Meridian 1 proprietary set or going on-hook on an analog (500/2500 type) telephone does not result in a call transfer if the Originating Trunk Connection is barred.
Page 894 A switchhook flash from an analog (500/2500 type) telephone results in a re-established connection with the Originating Trunk Connection. The user of a Meridian 1 proprietary set must release the barred connection to return to the Originating Trunk connection, or the conference containing the Originating Trunk connection;...
Page 895 Trunk Barring Page 895 of 980 Network Alternate Route Selection (NARS)/Basic Alternate Route Selection (BARS) If one route is barred, the system will look for the next route in the Route List Index (RLI) and if this route is not barred, the call will go through on this route.
Page 896: Task Summary List
Page 896 of 980 Trunk Barring Feature implementation Task summary list The following is a summary of the tasks in this section: LD 56 – Modify trunk barring Access Restriction Tables (ARTs). LD 56 – Change or print ART number for the route. LD 56 –...
Page 897 Trunk Barring Page 897 of 980 Use LD 56 to create the Route Category Default Table (RCDT). As each route is created using LD 16, it is assigned the default ART according to route type. Use LD 56 to assign to existing routes the desired ART. The following is an example of how to set up trunk barring using the procedures listed above.
Page 898 Page 898 of 980 Trunk Barring • DIC is assigned 0 (this cannot be an originating route, but it can be barred by other route types). • MDM is assigned 3. Replace the route types the originator is barred from accessing with their code numbers.
Page 899 Trunk Barring Page 899 of 980 DENY yyy yyy Enter ART numbers denied to Originating Trunk Connection (OTC). Deny all ARTs to OTC. xALL All ART numbers allowed to OTC. Xyyy Xyyy Enter ART numbers allowed to OTC, or change to remove previously blocked connections.
Page 900 Page 900 of 980 Trunk Barring (0)-63 CAA, CAM, CSA, and TIE routes are assigned the entered ART when the route is created in LD 16. (0)-63 ADM, DIC, MDM, PAG, and RCD routes are assigned the entered ART when the route is created in LD 16. <CR>...
Page 901 Page 901 of 980 Trunk Failure Monitor Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 902 Page 902 of 980 Trunk Failure Monitor Enhancement This enhancement is not supported for: • Tenant Groups attendants • 1.5 Mbps Digital Trunk Interface (DTI), and • Automatic Trunk Maintenance. Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature requires Trunk Failure Monitor (TFM) package 182.
Page 903 Trunk Failure Monitor Enhancement Page 903 of 980 If the attendant is in Position Busy, Night Service, or Loop Busy state, without a call on the console, pressing the upper-most left key causes the display to show the failed trunk unit or loop number. The lamp state changes from flashing to lit.
Page 904 Page 904 of 980 Trunk Failure Monitor Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 905 Page 905 of 980 Trunk Failure Monitor Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 906 Page 906 of 980 Trunk Failure Monitor Operating parameters TFM is not supported by the Attendant Administration feature. TFM is not supported on 1.5 Mbps DTI. TFM requires the QPC730B for DID or DOD trunks, and the QPC774 for TIE trunks.
Page 907 Trunk Failure Monitor Page 907 of 980 Feature packaging Trunk failure Monitor (TFM) package 182. Feature implementation There are no specific implementation procedures for this feature. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 3 of 3 (N to Z)
Page 908 Page 908 of 980 Trunk Failure Monitor 553-3001-306 Standard 12.00 October 2003...
Page 909: Trunk To Trunk Connection
Page 909 of 980 Trunk to Trunk Connection Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 910 Page 910 of 980 Trunk to Trunk Connection Transfer of External Trunks Allows the transfer of one outgoing external trunk to another trunk provided both calls are answered and both trunks have answer supervision. As illustrated in Figure 22, Set A is on an incoming/outgoing call with Set X, an external trunk.
Page 911 Trunk to Trunk Connection Page 911 of 980 Figure 23 illustrates the Conference of External Trunk capabilities of this feature. Set A is on an established conference call with two or more external trunks, Set X and Set Y. When Set A disconnects during the conference, Set X and Set Y continue in the established call.
Page 912 Page 912 of 980 Trunk to Trunk Connection When transferring one outgoing trunk to another, it is required that the two external calls involved are both answered prior to completing the transfer. Both external trunks involved must have both answer and disconnect supervision.
Page 913 Trunk to Trunk Connection Page 913 of 980 Conference Trunk to Trunk Connection allows external trunks to remain established in a call, provided that all external trunks involved have disconnect supervision. With respect to charging costs associated with a conference call, once the last set involved in the conference call disconnects, a search is made of all remaining trunks in the call to determine which call is established in the call for the longest period of time.
Page 914: Task Summary List
Page 914 of 980 Trunk to Trunk Connection Trunk Barring Trunk Group Access Restriction Trunk Barring and Trunk Group Access Restriction takes precedence over the Trunk to Trunk Connection feature. Feature packaging This feature is included in base System Software. Note: DID to TIE (DTOT) for Japan package 176 must be restricted to enable this feature.
Page 915 Trunk to Trunk Connection Page 915 of 980 LD 15 – Modifications to Customer Data Block Prompt Response Description REQ: Change TYPE: Trunk and network options. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems ISDN Change the Integrated Services Digital Network options.
Page 916 Page 916 of 980 Trunk to Trunk Connection EXTT (NO) NO = Prevent unconditional external Trunk to Trunk transfer. YES = Allow unconditional external Trunk to Trunk transfer. Enter YES to indicate that a caller can transfer a call made to one outgoing trunk to another outgoing trunk without restrictions based on supervision.
Page 917 Page 917 of 980 Trunk Traffic Reporting Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 918 Page 918 of 980 Trunk Traffic Reporting Enhancement The Traffic Period Option enables the CCS to be reported in each traffic report interval. The peg count is still reported at disconnect time as per existing operation. Note that when the Traffic Period Option is first enabled, the first traffic report may get some TFS403 messages.
Page 919 Trunk Traffic Reporting Enhancement Page 919 of 980 Note that when the duration is accumulated at disconnect or at the end of a traffic period after this call is answered, the total duration including the time the call was in the ACD queue is accumulated. This total duration may be longer than a single traffic period due to the time in the ACD queue and a TFS401, TFS402, or TFS403 message may be output.
Page 920 Page 920 of 980 Trunk Traffic Reporting Enhancement Feature implementation LD 17 – Configure Traffic Reporting option. Prompt Response Description Change. TYPE PARM Gate opener. - TPO (NO), YES Traffic Period Option. Enter YES to enable, NO to disable, and <CR> to keep the current value.
Page 921 Page 921 of 980 Trunk Verification from a Station Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 922 Page 922 of 980 Trunk Verification from a Station To the system, the PC appears as a 2500-type telephone, which requires the capability to seize a particular trunk member within a trunk route. Operating parameters It is recommended that the telephone with a Trunk Verification Allowed (TVA) Class of Service also have CFW All Calls To External DN Denied (CXFD), CFW Busy Denied (FBD), and CFW No Answer Denied (FND) Classes of Service.
Page 923 Trunk Verification from a Station Page 923 of 980 When a trunk group is busied out by an Attendant Console, access to that trunk group is not allowed with the TVS feature. Feature packaging This feature is included in base System Software. Feature implementation LD 10 –...
Page 924 Page 924 of 980 Trunk Verification from a Station 553-3001-306 Standard 12.00 October 2003...
Page 925 Page 925 of 980 Uninterrupted Line Connections Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 926: Uninterrupted Line Connections
The following is a summary of the tasks in this section: LD 10 – Assign Warning Tone Allowed for analog (500/2500 type) telephones. LD 11 – Assign Warning Tone Allowed for Meridian 1 proprietary telephones. LD 14 – Assign Warning Tone Allowed for trunks.
Page 927 Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems (WTA) WTD Warning tone (allowed) denied. LD 11 – Assign Warning Tone Allowed for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE:...
Page 928: Feature Operation
Page 928 of 980 Uninterrupted Line Connections Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 929: Feature Description
Page 929 of 980 United Kingdom Analogue Hardware Support Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 930 Page 930 of 980 United Kingdom Analogue Hardware Support • XTD (Extended Tone Detector card), and • XFEM (Extended Flexible E&M trunk card). XDID Situation Solution A DID trunk is not available for a new call. A backward signal is sent to the Public Switched Telephone Network.
Page 931 United Kingdom Analogue Hardware Support Page 931 of 980 Situation Solution UK ringing must be recognized. To recognize UK ringing, the default value of the ring validation timer has been changed from 512 milliseconds to 256 milliseconds. UK COT with Earth Signalling (Ground Start) The software has been modified to support or Loop Calling Disconnect Clearing provides answer supervision for both Earth Signalling...
Page 932: Operating Parameters
Page 932 of 980 United Kingdom Analogue Hardware Support Meridian Modular telephones Situation Solution The transmission parameter values must be The software has been changed to prevent fixed and automatically downloaded, on a transmission parameter prompts from per-system basis. appearing. The transmission parameters will be fixed for the UK, and will be downloaded on a per-system basis.
Page 933 United Kingdom Analogue Hardware Support Page 933 of 980 LD 13 – Configure the DTD/DTR data block. Prompt Response Description TYPE Extended Dial Tone Detector and Digitone Receiver data block. XTDT (0)-7 Extended Tone Detector Table Number, prompted when type = XTD. If a table other than 0 is entered, it must exist in LD 97.
Page 934 Page 934 of 980 United Kingdom Analogue Hardware Support (SHL) LOL (Short line) Long line Class of Service. Transmission Class of Service, where: NTC = Non-transmission Compensated TRC = Transmission Compensated, and VNL = Via Net Loss. For E&M4 Wire and AC15 defined on XFEM trunks, NTC is used for circuit switched network-to-PSTN Link connections, while VNL is used for circuit switched network- to-circuit switched network TIE connections.
Page 935 Page 935 of 980 User Selectable Call Redirection Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 936 Page 936 of 980 User Selectable Call Redirection User assignment of redirection DNs USCR permits the user to modify any of the redirection DN’s for FDN, HUNT, EFD, and EHT from a rotary, push-button, or digital telephone. Depending on the type of telephone, there are three ways to access this feature: using a Special Service Prefix Code (SPRE 9915), a Flexible Feature Code (FFC), or the User Selectable Redirection (USR) key.
Page 937 User Selectable Call Redirection Page 937 of 980 Table 53 Relationship between RCO value and CFNx, DFNx contents Selects these CFNA and An RCO value DFNA entries (with And has this effect (per telephone) of sample contents shown) CFN0 (Default value of 4) CFNA treatment after four rings DFN0 (Value set to 2) CFNA treatment after two distinctive rings...
Page 938 User Selectable Call Redirection is not supported by Call Redirection by Time of Day. Dial Access to Features and Services The 9915 feature code accesses USCR from an analog (500/2500 type) telephone or a Meridian 1 proprietary telephone. The user dials this code after dialing the SPRE. 553-3001-306 Standard 12.00...
Page 939 User Selectable Call Redirection Page 939 of 980 Directory Number Delayed Ringing With User Selectable Call Redirection (USCR) a user can change the number of CFNA/DFNA ringing cycles. If the user changes the CFNA/DFNA value so that CFNA takes place before the Directory Number Delayed Ringing timer runs out, none of the SCN/MCN keys will receive an audible notification.
Page 940 Page 940 of 980 User Selectable Call Redirection Multiple Appearance Redirection Prime (MARP) When a Multiple Appearance DN is rung, the determination of the number of ringing cycles for CFNA depends on the value of the MARP prompt in LD 17. If the value is “YES,” the number of ringing cycles is determined by the RCO number of the DN that is classified as a MARP TN.
Page 941 LD 15 – Configure USCR in the Customer Data Block.. LD 10 – Configure USCR for analog (500/2500 type) telephones. LD 11 – Configure USCR for Meridian 1 proprietary telephones. LD 57 – Configure USCR Flexible Feature Codes. LD 15 – Configure USCR in the Customer Data Block.
Page 942 SPRE and FFC access) (denied) allowed. Note: The technician can use easy change to change the RCO and USRA/USRD CLS. At the ITEM prompt, type RCO <value> where the value is 0-2. LD 11 – Configure USCR for Meridian 1 proprietary telephones. Prompt Response...
Page 943 User Selectable Call Redirection Page 943 of 980 LD 57 – Configure USCR Flexible Feature Codes. Prompt Response Description NEW CHG Add, or change. CUST Customer number, as defined in LD 15 CODE USCR ALL Prompt for USCR FFC, or all FFC code types. USCR xxxxxxx USCR FFC (1-7 digits).
Page 944 DN. • Press the USR key again. To assign or query a redirection DN using an FFC: • Take the telephone off-hook, or press the DN key on a Meridian 1 proprietary telephone. 553-3001-306 Standard 12.00 October 2003...
Page 945 Enter the new RCO if assigning the RCO; enter the redirection DN if assigning the DN. • Place telephone on-hook, or press the Rls key on a Meridian 1 proprietary telephone. Features and Services Book 3 of 3 (N to Z)
Page 946 Page 946 of 980 User Selectable Call Redirection 553-3001-306 Standard 12.00 October 2003...
Page 947 Page 947 of 980 Variable Flash Timing and Ground Button Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 948 Page 948 of 980 Variable Flash Timing and Ground Button Variable Flash Timing This part is an enhancement to Flash Timing. It allows further flexibility in defining the limits for the flash. A minimum range of 20 to 768 milliseconds has been added and the maximum range has been extended to 1500 milliseconds.
Page 949 Variable Flash Timing and Ground Button Page 949 of 980 Feature packaging This feature requires International Supplementary Features (SUPP) package 131. Feature implementation LD 15 – Assign minimum and maximum flash time for each customer member Prompt Response Description REQ: NEW CHG Add, or change.
Page 950 Page 950 of 980 Variable Flash Timing and Ground Button 553-3001-306 Standard 12.00 October 2003...
Page 951 Page 951 of 980 Variable Guard Timing Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 952 Page 952 of 980 Variable Guard Timing Feature packaging This feature is included in base System Software. Feature implementation LD 16 – Configure Guard Timers for trunk. Prompt Response Description CFWR (NO) YES CFW restriction (not allowed) allowed. IDOP (NO) YES Respond YES to allow the trunk CDR for internal calls to identify the originating station instead of the forwarding station.
Page 953: Virtual Office
Server associated with the given User ID. This can be the same Succession Call Server or another Succession Call Server within the network. If it is another Succession Call Server, a Nortel Meridian Gatekeeper is required to provide the address of the Internet Telephone Terminal Proxy Server (TPS) node.
Page 954: Firmware Upgrade
Page 954 of 980 Virtual Office In order to login using Virtual Office, the TN associated with the current Internet telephone registration must be configured with the class of service (CLS) VOLA (Virtual Office Login Allowed). The TN associated with the User ID for the login must be configured with the CLS VOUA (Virtual Office User Allowed).
Page 955 Virtual Office Page 955 of 980 The umsUpgradeAll command has no impact on Internet telephones logged into Virtual Office. These telephones do not get reset. If the Virtual Office login is within the same Succession Call Server, the Internet telephone firmware is upgraded after the user has logged out.
Page 956 Page 956 of 980 Virtual Office Multiple Appearance Directory Number (MADN) Upon Virtual Office login using a Multiple Appearance Directory Number (MADN), the TN is selected to match the provided SCPW. If this is not desirable, then a separate, secondary, single appearance DN can be assigned. After login using the single appearance DN, the user receives the assigned keymap and feature key list including the MADN.
Page 957 Virtual Office Page 957 of 980 Virtual Office login using UDP Virtual Office login to a Branch User using UDP from a Branch User in local mode always tries to log into the Branch User registered to the Main Office. Therefore, Virtual Office login using UDP will fail if the WAN connection to the Main Office is down.
Page 958 Page 958 of 980 Virtual Office Feature packaging Virtual Office requires the following packages: • Branch Office (SBO) package 390 • Virtual Office (VO) package 382 • Virtual Office (VO) package 387 Feature implementation LD 11 – Configuring Virtual Office Prompt Response Description...
Page 959: Virtual Office Login
Virtual Office Page 959 of 980 • Virtual Office connection • Virtual Office logout Virtual Office login Since i2004 and i2050 Internet telephones have more key functions than the i2002 , a Virtual Office login from an i2002 Internet telephone to an i2004 or i2050 TN is blocked if: •...
Page 960 When the User ID entered is not found locally the message, Locating Remote Server, displays indicating that connection setup is ongoing. A Nortel Meridian Gatekeeper provides the node IP address of the Home TPS associated with the User ID. The local TPS confirms connectivity to the remote TPS, then the Internet telephone is redirected to the remote Home TPS.
Page 961 Virtual Office Page 961 of 980 Refer to Table 1 for system messages, potential causes and available actions. Table 1 System messages (Part 1 of 3) Message Cause Action Busy, try again Remote Internet telephone is Wait for remote Internet active (not idle).
Page 962 Page 962 of 980 Virtual Office Table 1 System messages (Part 2 of 3) Message Cause Action Permission Denied (1) SCPW is not configured or Configure a SCPW for the enabled. remote Internet telephone. Permission Denied (3) Incorrect User ID entered. Enter correct User ID.
Page 963 An Internet telephone is registered with the TN in its EEPROM and then a User ID and password are used to determine the home TPS for the Internet telephone during the Virtual Office connection. A Nortel Networks Succession Gatekeeper is required, if the home TPS is not the TPS where the Internet telephone is registered when the user initiates a Virtual Office login.
Page 964: Virtual Office Logout
Page 964 of 980 Virtual Office When connected to a Succession Call Server through Virtual Office, local trunks are the home CO and a call for emergency service is directed to the home PSTN. This is not ideal when the home is remote. Virtual Office logout The Virtual Office user initiates a logout by: •...
Page 965 Virtual Office Page 965 of 980 Procedure 2 Performing Virtual Office logout This procedure instructs the user on how to logout of Virtual Office. The Internet telephone has been configured using Branch User Config and is operating in Normal Mode. Press the Services key to display the Options menu.
Page 966 Page 966 of 980 Virtual Office 553-3001-306 Standard 12.00 October 2003...
Page 967: Voice Call
Page 967 of 980 Voice Call Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 968: Operating Parameters
Page 968 of 980 Voice Call Handsfree Voice Call Handsfree Voice Call is a system feature that can be used with such telephones as the M2112, M2317, and M2616. Handsfree Voice Call provides the option of configuring VCC/DIG (with voice option) to be answered in either Handsfree mode or loudspeaker only mode.
Page 969 Voice Call Page 969 of 980 Display of Calling Party Denied Display information on sets involved in a Voice call is based on the individual Class of Service of each set. Flexible Feature Code Boss Secretarial Filtering A call to a Voice Call key on a boss set with filtering active is not filtered to the secretary set.
Page 970: Task Summary List
The following is a summary of the tasks in this section: LD 11 – Configure Voice Call for the originating Meridian 1 proprietary telephone.. LD 15 – Configure Handsfree Voice Call for the system. LD 11 – Configure Voice Call for the originating Meridian 1 proprietary telephone. Prompt Response Description REQ: Change.
Page 971: Feature Operation
Voice Call Page 971 of 980 LD 15 – Configure Handsfree Voice Call for the system. Prompt Response Description REQ: Change. TYPE: Features and options CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - OPT (HVD) HVA Handsfree Voice Call (denied) allowed.
Page 972 Page 972 of 980 Voice Call Handsfree Voice Call HVA option The originating telephone (telephone A) places a VCC/DIG call to the destination telephone (telephone B). Telephone B rings once. After one ring, telephone B automatically answers the call in Handsfree mode.
Page 973 Page 973 of 980 X08 to X11 Gateway Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 974 Page 974 of 980 X08 to X11 Gateway Figure 24 summarizes the types of R2 MFC connections and tandems that are supported by the X08 to X11 Gateway. Figure 24 R2 MFC Connections and Tandems (Node E) R2MFC (CNI supported) R2MFC R2MFC (Node A)
Page 975 X08 to X11 Gateway Page 975 of 980 Figure 25 summarizes the types of L1 connections and tandems that are supported by the X08 to X11 Gateway (tandemning to X11 nodes using the R2 MFC Signaling is not allowed): Figure 25 L1 MFC Connections and Tandems (Node E) (Node F)
Page 976: Operating Parameters
Page 976 of 980 X08 to X11 Gateway • Tandems from an X08 node to an X11 node using L1 routes to a private exchange using analog or digital routes (Node B to Node C to Node F). CNI is not supported for this tandem. •...
Page 977: Feature Interactions
X08 to X11 Gateway Page 977 of 980 R2/MFC tandems support End-to-End Signaling only when the tandem node uses either the same R2/MFC table for both trunks or uses two tables with identical contents and the same End-to-End Signaling code. Calling Number Identification (CNI) is carried end-to -end even where End-to-End Signaling is not available.
Page 978: Feature Packaging
Page 978 of 980 X08 to X11 Gateway • the trunk identifier does not have a unique value; • the route access code is used if the trunk identifier has not been defined; • a maximum of 16 digits of CNI can be carried across an R2/MFC connection, and •...
Page 979: Feature Implementation
X08 to X11 Gateway Page 979 of 980 For R2/MFC—ISDN Gateway, the following packages are required: • Integrated Services Digital Network (ISDN) package 145; • Primary Rate Access (PRA) package 146; • DID-to-Network package 161; and • R2/MFC package 128. For L1—ISDN Gateway, the following packages are required: •...
Page 980: Feature Operation
Page 980 of 980 X08 to X11 Gateway CUST Customer number, as defined in LD 15 TKID nnnnnnn Trunk Type Identifier (Does not have to be unique). LD 16 – Assign trunk route for X08 to X11 gateway. Prompt Response Description NEW CHG Add, or change.
Page 982: Features And Services
Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense. SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. Publication number: 553-3001-306 Document release: Standard 12.00...

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