Polycom iPower 600 Installation Instructions Manual
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Polycom iPower 600 Installation Instructions Manual

Polycom iPower 600 Installation Instructions Manual

Polycom ipower 600: installation instruction
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iPower System Software
Release Bulletin and

Installation Instructions

Version 6.2.0
Last Updated: 12/16/2004
To ensure that you have the latest version of this document, go to
http://www.polycom.com

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Summary of Contents for Polycom iPower 600

  • Page 1: Installation Instructions

    System Software Release Bulletin and Installation Instructions Version 6.2.0 Last Updated: 12/16/2004 To ensure that you have the latest version of this document, go to http://www.polycom.com...
  • Page 2 Polycom assumes no responsibility for technical or editorial errors or omissions that may appear in this document or for the use of this material. Nor does Polycom make any commitment to update the information contained in this document. This document contains proprietary information which is protected by copyright.

  • Page 3: Product Description

    Product Description The iPower system is a state-of-the-art multimedia conferencing system incorporating the Polycom iPower architecture. This architecture offers unique capabilities that simplify the inclusion of information in a meeting and make it easier to manage both the system and the network it runs on.
  • Page 4 Enhancements in Version 6.0 Version 6.0 enhancements include: Standards-based H.264 and Polycom H.264* are now available on all iPower platforms. Support for H.264 meets the ITU-T specification. The iPower systems interoperate over IP and ISDN with ViewStationFX, ViewStationEX, Viewstation4000, VSX, and with other H.264 standard...
  • Page 5 specified in H.235v3. Activating encryption does not affect the call speeds that iPower systems support — encrypted calls work at all the rates that unencrypted calls do. AES encryption is not supported for internal multipoint calls or ISDN calls. If you acquired your system before January 1, 2004, you must purchase a license key in order to use the AES Encryption option.
  • Page 6 Compatible Conferencing Equipment Aethra Vegastar Gold 4.01.0016 Intel TeamStation iPower 600/900/9000 Collaboration System Version 5.3.0, 6.0, 6.1 Microsoft NetMeeting Version 3.01 – Under most circumstances, the system will negotiate to QCIF for calls to NetMeeting systems.
  • Page 7 The Polycom Version 4.0 MGC-50 and MGC-100 MCUs do not support far-end camera control or browsing. – DO NOT attempt to run versions of the Polycom MGC-100 MCU lower than 2.2 with iPower Multimedia conferencing systems. – You may experience poor quality when sending Content in a LAN call using a Polycom MGC-50 or MGC-100 MCU running Version 4.00 or...
  • Page 8 Internal Multipoint Option Compatible Products Internal Multipoint compatibility has been tested and found to be interoperable with the following products: iPower 600/900/9000 Collaboration System Version 5.3.0, 6.1.0 Polycom PathNavigator Version 5.1.0, 5.2.0 Polycom PVX Version 6.0.1 Polycom ViaVideo™ Version 5.1, 6.0.1 Polycom ViewStation 512 Version 7.2...

  • Page 9: Restrictions And Recommendations

    Restrictions and Recommendations This section lists the current restrictions in the following areas: General Security Global Management System PathNavigator Call Processing Server Software Configuration Logging On and Logging Off Audio Video Recording Calling Internal Multipoint Option WebRemote Hardware iPower Applications Third-Party Applications Localization Data Collaboration...
  • Page 10 – Check with your network administrator for security procedures. Based on the Windows 2000 features used by the iPower software, Polycom strongly recommends that you install the following service packs – Windows 2000 Professional Service Pack 3 –...
  • Page 11 In addition, Polycom strongly recommends that you install the following security patches: This bulletin: Available at: MS01-029 http://www.microsoft.com/technet/ security/bulletin/MS01-029.asp MS02-008 http://www.microsoft.com/technet/ security/bulletin/MS02-008.asp MS02-032 http://www.microsoft.com/technet/ security/bulletin/MS02-032.asp MS02-042 http://www.microsoft.com/technet/s ecurity/bulletin/MS02-042.asp MS02-045 http://www.microsoft.com/technet/ security/bulletin/MS02-045.asp MS02-048 http://www.microsoft.com/technet/ security/bulletin/MS02-048.asp MS02-050 http://www.microsoft.com/technet/ security/bulletin/MS02-050.asp MS02-055 http://www.microsoft.com/technet/ security/bulletin/ MS02-055.asp MS02-062 http://www.microsoft.com/technet/...
  • Page 12 This bulletin: Available at: curity/bulletin/MS03-017.asp MS03-023 http://www.microsoft.com/technet/s ecurity/bulletin/MS03-023.asp MS03-024 http://www.microsoft.com/technet/s ecurity/bulletin/MS03-024.asp MS03-025 http://www.microsoft.com/technet/s ecurity/bulletin/MS03-025.asp MS03-030 http://www.microsoft.comtechnet/se curity/bulletin/MS03-030.asp MS03-039 http://www.microsoft.com/technet/s ecurity/Bulletin/MS03-039.asp MS03-041 http://www.microsoft.com/technet/s ecurity/Bulletin/MS03-041.asp MS03-042 http://www.microsoft.com/technet/s ecurity/Bulletin/MS03-042.asp MS03-044 http://www.microsoft.com/technet/s ecurity/Bulletin/MS03-044.asp MS03-045 http://www.microsoft.com/technet/s ecurity/Bulletin/MS03-045.asp MS03-049 http://www.microsoft.com/technet/s ecurity/Bulletin/MS03-049.asp MS04-003 http://www.microsoft.com/technet/s ecurity/Bulletin/MS04-003.mspx MS04-004 http://www.microsoft.com/technet/s ecurity/Bulletin/MS04-004.mspx MS04-007 http://www.microsoft.com/technet/s...

  • Page 13: Global Management System

    English-language version even if you run your system in another language. For up-to-date information about security issues that affect iPower products, go to the Polycom Security Center at www.polycom.com. Global Management System The Global Management System uses the serial number as a unique key to identify the system.
  • Page 14 computer unit. Enter the serial number in the Setup Wizard as indicated during the installation process. You must restart the iPower system if you change the serial number (for example, if you originally entered an invalid serial number). Otherwise, you cannot use the Page System Administrator feature, and the Call Status indicator does not display on the Global Management System server.

  • Page 15: Software Configuration

    conference using ISDN. 7. Click OK. 8. Configure PathNavigator for Conference on Demand. For details, see the PathNavigator documentation. Placing a call using PathNavigator Conference on Demand To place a call using PathNavigator Conference on Demand, do the following: 1. From the iPower collaboration application, click the Make a Call button and then click Directory.
  • Page 16 3. Select Internet Protocol (TCP/IP) and click Install. 4. Select Service and click Install. 5. Select QoS Packet Scheduler, and click OK. When you use AdminTools to configure the system for a Maximum Bandwidth, the setting does not take effect until the system is restarted. When you create a WebOffice, your first attempt to log on will be unsuccessful.
  • Page 17 will not be available for video calls. When you register the system to a RADVISION gatekeeper, you may receive a message that says “Failed to Ping the gatekeeper.” Ignore this message. This release supports the Auto ISDN feature for systems in North America.
  • Page 18 2. Select Options > Properties. 3. Select the Playback option. 4. Check the Volume Control check box. The Master Volume Control appears in the mixer panel. For best results, always use Algorithm. Video iPower 900 systems running Windows Media Player version 9.0B may experience system crashes when playing .AVI files.
  • Page 19 Some VCRs may not appear on the People and Content list unless they are playing a tape. You can use AdminTools to configure the system to include the VCR on the People and Content list, even if no signal is detected.
  • Page 20 In a PathNavigator Conference on Demand call, only the local system is included in the Conference Sites list. To include all sites, enable Chair Control on the MCU. Conferences hosted by an Avaya MCU do not support the Browse function.If you select Remote Control >...
  • Page 21 access the IMUX through its console and force it to disconnect its second port. For information on how to do this, refer to the IMUX documentation. Note the following when using a PT-235 adapter: – A V.35/RS-449 system operating with a PT-235 adapter that is configured for KIV-7 compatibility may experience delays or problems when disconnecting from a call.
  • Page 22 People and Content may briefly receive black video while People and Content is being enabled or disabled. The Polycom ViewStation briefly displays distorted video when an iPower system leaves a videoconference. On occasion, one may see the "Allow additional video sites" checkbox grayed-out after configuration changed related to Internal Multipoint.
  • Page 23 Use the web browser on the ECS to access the administrator page. 3. On the gatekeeper, specify that the iPower system is Predefined, and save your change. 4. Add a predefined endpoint on the gatekeeper with the following properties: Set this property: Type Registration IP Forward to...
  • Page 24 Hardware The iPower system is tested extensively with the hardware configuration supplied as standard with this system. Polycom cannot warrant the operation of the system if you replace or add your own hardware. Unless a separate maintenance contract is in place, our technical support personnel may request that you replace the original hardware to be able to effectively isolate any problem.
  • Page 25 38.4 kHz and a wavelength of 940 nm. The iPower 600/900 remote control uses IR signals that operate at a frequency of 38 kHz, 880 nm. The older iPower 600/900 keyboard and trackball use IR signals that operate at 56 kHz, 950 nm.

  • Page 26: Third-Party Applications

    You must restart the iPower system after running the Hardware Diagnostics application. Third-Party Applications The iPower system is tested extensively with third-party software. Polycom attempts to address compatibility issues with all third-party applications for which the operating system, CPU, and memory are appropriate. However, incompatibilities may arise due to the complex nature of a multimedia collaboration system.
  • Page 27 For information about the availability of the Japanese-language versions of the iPower 9000 remote control and keyboard, contact your Polycom service provider. For information about using the Near/Far button, see the iPower System help.

  • Page 28: Additional Information

    For the latest information and updates, use your web browser to go to www.polycom.com When sending error log files to Polycom, compress them with the WinZip application. To download the most current evaluation copy of this software, go to at this site.
  • Page 29 Installing Version 6.2 Software on the iPower Systems This section describes how to upgrade the 6.2 software on the iPower 600, 900, and 9000 systems. This section also describes how to reinstall the 6.0 software on iPower 9000 systems. After upgrading 6.2 software, Polycom recommends that you go to extranet.polycom.com...
  • Page 30 Empty the Recycle Bin. 4. Close all Windows applications, including any anti-virus software. Upgrading the iPower 600 System Software This section contains information about upgrading your iPower 600 system software to Version 6.2. 1. Double-click iPower_6_2_0_Update.exe to start the upgrade, and then follow the instructions on the screen.

  • Page 31: Ipower 9000 System

    See the iPower Collaboration System Tips and Troubleshooting Guide for details. 2. Download the software from the Polycom Web site (extranet.polycom.com) to your local drive. 3. Ensure that you have at least 195 MB of free space on the C: drive.
  • Page 32 1. Back up local directory data. Save your Local Directory data by copying C:\Program Files\PictureTel\vcs\tsdir.ini 2. Record configuration settings. Make a record of your configuration settings by running the Polycom Operating Statistics utility. On the Configuration Summary page, click to save the...
  • Page 33 During installation, a “0x0B Read Default” along with Abort Retry this point, press to continue the installation process. Enter 7. After installing 6.0 software, check 6.x maintenance updates. error message may appear, buttons. Since the mouse is inactive at extranet.polycom.com for any...

This manual is also suitable for:

Ipower 9000Ipower 685Ipower 960Ipower 9800Ipower 900

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