Subscription - Avaya AWH-54 User Manual

SYMPTOM
I can hear too much
echo or sidetone.
My handset lifter operates
every time I remove or
replace my headset in the
base unit.
Battery talk time
performance is significantly
degraded even
after a full recharge.
Headset is uncomfortable
when worn in over-the-ear
mode.
Suddenly the call is dropped.
(Talk indicator on the
headset and base will not
be illuminated.)
I hear static that does not
allow me to communicate.
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SUGGESTION
• Lower the speak volume fine tune
(13) on the base unit.
• If the volume is still too high, lower
the speak volume master (12)
setting.
• Disable the IntelliStand function
by moving the IntelliStand switch
(10) to position I (off).
• Replace battery with a new battery
pack. Refer to the diagrams on
page 17.
• Try changing earloop sizes.
Experiment to find the best fit.
• Try to reset the system. See page 22.
If this does not work, try the
subscription procedure on page 21.
• Try to re-establish a link by pressing
the headset talk button. If that does
not work, try resetting the base unit.
See Step 4 of System Reset on page
22. Last, try the whole System Reset
procedure on page 22.

SUBSCRIPTION

The headset and base unit are supplied
subscribed to each other. However, if
you wish to use a replacement headset
with the base unit, then the units must be
re-subscribed as follows:
1. Return the headset to the headset
charge cradle.
2. Press and hold both the talk volume
fine tune buttons on the base unit for
a minimum of 5 seconds. The power
indicator (3) will then flash (red).
3. Press and hold the headset mute control
button for a minimum of 5 seconds. The
talk indicator light (17) on the headset
will then illuminate (green).
Successful re-subscription is indicated
when the power indicator is fully
illuminated and the talk indicator light
is off.
4. To complete the process, reset the base
unit by disconnecting the AC power
adapter (24) from the AC power adapter
jack (7) for 5 seconds, then reconnect.
5. If re-subscription fails within
2 minutes the headset will return
to the un-subscribed state. Try the
re-subscription process again or call
Technical Support (page 27).
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