Planar Dome Q2 Reference Manual page 33

QUICK LINKS
Contents
Index
Regulatory Information
Product Information
Warranty
GETTING STARTED
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Check System Requirements
Determine Chipset Installed
Install EX2 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
Video Modes
USB Connections
Power Management System
Driver Removal
Gallery
Problem
Screen image defect appear
Display driver not found
USB function is inoperative
Power source warning audio signal
Controller not performing optimally
Operating system warns that the controller
is not configures properly
Dome Q2 Display
Possible Solution
Check the current resolution and refresh rate settings in Display Properties and
adjust as necessary.
Install the display driver found that driver CD that shipped with the display. Or download it
from Planar Customer Support.
Check that the USB cable is connected securely to the display and the USB device.
Check that the computer and its operating system are USB-compliant.
The EX2 controller requires an internal auxiliary DC power source. Check that the connections
for the power extension cable are secure.
Check the Information tab on the Display Properties dialog box. The Transfer Mode
information must be AGP. If it is not, install the latest chipset driver for the chipset on
the motherboard, and repeat all installation procedures.
Check the driver installation and make sure that the software is correctly loaded for
your operating system.
Reinstall the driver.
–MORE–
25