The Door Will Not Open; Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut - Miele PWM 509 Operating And Installation Instructions

Problem solving guide

The door will not open

Problem
The door cannot be
opened.
At the end of a programme
or when a programme is
cancelled, the following
appears in the display:
Cool down Comfort cool-
or
ing .
The following appears in
the display:  The door
lock is jammed. Call Service.

Opening the door in the event of a blocked drain outlet and/or power cut

 Disconnect the machine from the mains electricity supply.
There is a lever behind the detergent drawer panel which opens the access panel to the

drainage system.
The lever is provided in the accessory pack/as an accessory for models with a locked
detergent drawer.
Remove the lever.
40
Cause and remedy
The door is locked during the wash cycle.
Touch the Start/Stop sensor control.

Cancel programme
Select

The door will unlock and you will be able to pull it open.
There is still water in the drum and the washing machine is
unable to drain.
Clean the drainage system as described under "Opening

the door in the event of a blocked drain outlet and/or
power cut".
To protect the user against scalding, the door cannot be
opened if the suds temperature is higher than 55 °C.
Wait until the temperature in the drum has decreased

and the message has gone out in the display.
The door lock has jammed.
Contact the Customer Service Department.

Add laundry
or .