Epson XP-710 Series User Manual page 6

User's Guide
Maintaining Your Product and
Software
Checking the Print Head Nozzles. . . . . . . . . . . . . 147
Using the Nozzle Check utility for Windows
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using the Nozzle Check utility for Mac OS X
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using the control panel. . . . . . . . . . . . . . . . . . 148
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . 148
Using the Head Cleaning utility for Windows
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Using the Head Cleaning utility for Mac OS X
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Using the control panel. . . . . . . . . . . . . . . . . . 150
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 150
Using the Print Head Alignment utility for
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using the Print Head Alignment utility for
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Using the control panel. . . . . . . . . . . . . . . . . . 151
Setting/Changing Time and Region. . . . . . . . . . . 152
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . 153
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 153
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 153
Using the control panel. . . . . . . . . . . . . . . . . . 154
Quieter Printer Operations. . . . . . . . . . . . . . . . . 154
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 154
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 154
Using the control panel. . . . . . . . . . . . . . . . . . 155
Making Network Service Settings. . . . . . . . . . . . . 155
Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 156
Cleaning the exterior of the product. . . . . . . . . 156
Cleaning the interior of the product. . . . . . . . . 158
Transporting the Product. . . . . . . . . . . . . . . . . . 158
Checking and Installing Your Software. . . . . . . . . 160
Checking the software installed on your
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Installing the software. . . . . . . . . . . . . . . . . . . 161
Uninstalling Your Software. . . . . . . . . . . . . . . . . 161
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 162
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 163
Transferring Data Using an External
Storage Device
Precautions on Storage Devices. . . . . . . . . . . . . . 164
Copying Files Between a Storage Device and Your
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Contents
Copying files to your computer. . . . . . . . . . . . 164
Saving files to a storage device. . . . . . . . . . . . . 165
Error Indicators
Error Messages on the Control Panel. . . . . . . . . . 167
Troubleshooting for Printing/Copying
Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 169
Checking product status. . . . . . . . . . . . . . . . . 169
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Removing jammed paper from the rear cover
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Removing jammed paper from inside the
product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Removing jammed paper from the paper
cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Removing jammed paper from the Automatic
Document Feeder (ADF). . . . . . . . . . . . . . . . . 175
Preventing paper jams. . . . . . . . . . . . . . . . . . . 177
Reprinting after a paper jam (for Windows
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 178
Horizontal banding. . . . . . . . . . . . . . . . . . . . . 179
Vertical banding or misalignment. . . . . . . . . . 179
Incorrect or missing colors. . . . . . . . . . . . . . . 180
Blurry or smeared print. . . . . . . . . . . . . . . . . . 180
Miscellaneous Printout Problems. . . . . . . . . . . . . 181
Incorrect or garbled characters. . . . . . . . . . . . . 181
Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 181
Printout has a slight slant. . . . . . . . . . . . . . . . . 182
Size or position of copied image is incorrect. . . 182
Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 182
Paper or CD/DVD only prints halfway or is
blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Printed side is smeared or scuffed. . . . . . . . . . 183
Printing is too slow. . . . . . . . . . . . . . . . . . . . . 183
Paper Does Not Feed Correctly or the CD/DVD
Tray is Not Inserted Correctly. . . . . . . . . . . . . . . 184
Paper does not feed. . . . . . . . . . . . . . . . . . . . . 184
Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 184
Paper is improperly loaded. . . . . . . . . . . . . . . 185
Paper is not ejected fully or is wrinkled. . . . . . . 185
The CD/DVD tray is ejected or not inserted
correctly when sending a CD/DVD print job
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The Product Does Not Print. . . . . . . . . . . . . . . . 185
All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 185
Lights came on and then went out. . . . . . . . . . 185
Only the power light is on. . . . . . . . . . . . . . . . 186
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