Zehnder Rittling ComfoClime 24 User Manual
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Zehnder Rittling ComfoClime 24 User Manual

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Decorative radiators
Comfortable indoor ventilation
Heating and cooling ceiling
Clean air solutions
User manual
ComfoClime 24
ComfoClime 36
1 - EN

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Summary of Contents for Zehnder Rittling ComfoClime 24

  • Page 1 Decorative radiators Comfortable indoor ventilation Heating and cooling ceiling Clean air solutions User manual ComfoClime 24 ComfoClime 36 1 - EN...

  • Page 2: Table Of Contents

    Table of Contents Preface ..........................3 1 Installation ........................4 2 The provisioning ......................5 2.1 Special circumstances ......................12 2.2 Settings ..........................14 3 The home page ......................16 4 The main menu ......................17 5 Your devices ....................... 18 6 The thermal profile ....................... 20 7 Scenarios ........................

  • Page 3: Preface

    Preface IMPORTANT! Carefully read this manual before use. The ComfoClime is hereinafter referred to as "device". This manual explains how to install, configure and use the App in order to control the ComfoClime. Since that application is continuously developed and improved, your actual release may differ a bit from the descriptions shown in this document.

  • Page 4: Installation

    1 Installation To configure and operate the ComfoClime the user must install the ComfoClime Control app by downloading it from Google Play or Apple Store. Once installed the app will appear among the phone apps with it's icon: All the manuals are downloadable scanning this QR-code. You’ll be redirected to the download page where you can select among a wide range of languages.

  • Page 5: The Provisioning

    2 The provisioning At the first launch of the app, the user will be prompted to detect the ComfoClime and connect it to his home WiFi network (if available). The ComfoClime can be controlled only through the ComfoClime Control app. In case the user doesn’t have a WiFi network running in the house there is the possibility to get connected to the ComfoClime anyway through the Bluetooth connection or through a local WiFi network generated by the ComfoClime itself.
  • Page 6 ACTION IMAGE In the next page the user is asked to select between a WiFi present or not can choose whether to go for a brand new installation or connect an already installed ComfoClime. Advise: please ensure in your mobile phone WiFi settings that your WiFi allows to add additional devices.
  • Page 7 ACTION IMAGE Step 2: the app asks the user to check and confirm that the smartphone has the Bluetooth enabled. Once confirmed tap Next. In this page please confirm the authorization to use also the geolocation in order to let the smartphone looking for the ComfoClime tapping on Grant.
  • Page 8 ACTION IMAGE When the app finds a Bluetooth signal (the one generated by the ComfoClime), it will show it and New Device the user must tap on to trigger the connection phase between the two devices. The app will move automatically to the next step. In this page the user confirms the authorization to the Bluetooth pairing tapping on Pair.
  • Page 9 ACTION IMAGE In this page it is possible to assign the WiFi WiFi Home connection to the ComfoClime among the ones found in the environment (usually in a house there is only one) Important: insert the user’s WiFi router password. Once the WiFi is chosen the app moves to the next page.
  • Page 10 ACTION IMAGE Now the ComfoClime has been found and included in the network with a generic name ComfoClime. Tap on the name to enter the personalization page. In case of the ComfoClime was already installed before but it is necessary to repeat the procedure only for the part regarding the search of the unit, the page will show directly the unit with the name that was assigned to during the previous...
  • Page 11 ACTION IMAGE The next page recap the installation successfully done showing the configured unit with its name and a green dot that means it is properly connected. To enter the ComfoClime controls just tap over the name of the unit. Important: this feature is useful especially if the user owns several ComfoClime in different houses so that he can use the same app to...

  • Page 12: Special Circumstances

    2.1 Special circumstances ACTION IMAGE WIFI NOT PRESENT Answering the user begins the connection procedure between the smartphone and the ComfoClime. To do so, the ComfoClime emits a WiFi signal to which the smartphone must be connected. The name of the local ComfoClime network is: Zehnder_xxxxxxxxxxxxxxx Where xxxxxxxxxxxxxx stands for the serial number of the unit itself.
  • Page 13 ACTION IMAGE Returned to the previous page tap Connect. The app detects immediately the ComfoClime and enter the page for customization (see pag. 6). In this page it is possible to change the name of the unit (apartment), assigning if desired the address, city and country.

  • Page 14: Settings

    2.2 Settings ACTION IMAGE The option Settings allows to: • Assign a different WiFi to the ComfoClime connection; • Perform a soft reset (Restart) corresponding to unplug and replug the ComfoClime. Tapping on WiFi it is possible to change the WiFi signal which the ComfoClime is connected to.
  • Page 15 ACTION IMAGE At the bottom of the MAIN MENU there is the option to change the access level. There are three different possibilities: • Basic: default user level. All the main functions are active for a normal use and control of the unit. •...

  • Page 16: The Home Page

    3 The home page POS. DESCRIPTION Main menu ComfoClime mode: Blue snowflake = COOLING active; Red sun = HEATING active; Blank = the heat pump is not running. ComfoAir Q airflow preset: It is possible to select all three ComfoAir Q speeds by tapping on the circular icon.

  • Page 17: The Main Menu

    4 The main menu ACTION IMAGE Tapping on the 4 dots icon on the top left corner of the app, the main menu will appear. It is possible to browse through all the pages of the app simply tapping on their names. In the lower right corner of the main menu it is possible to read the installed version of the app.

  • Page 18: Your Devices

    5 Your devices ACTION IMAGE The "Your Devices" page lists all the devices connected to the ComfoNet system. The ComfoAir Q and the ComfoClime must be present all the times; other devices are accessories so they can appear only when installed.
  • Page 19 ACTION IMAGE The sub-page of the ComfoClime unit shows: • the working mode (Auto or Manual tapping on the button on the left upper corner); • the indoor temperature; • the working mode switch (Power, Comfort, Eco); • the Supply Air Temperature; •...

  • Page 20: The Thermal Profile

    6 The thermal profile ACTION IMAGE The Thermal profiler page is composed of two pages in which it is possible to see and/or set several parameters, accordingly to the access level and the model of ComfoClime installed. Season selection Auto mode the season is automatically detected by the ComfoClime accordingly to the external temperature and the season settings.
  • Page 21 ACTION IMAGE comfort temperature is the setpoint value corresponding to the selected profile: MODE VALUE POWER 23° heating/23° cooling COMFORT 21° heating/25° cooling 19° heating/27° cooling knee point is the Tpma value from which the setpoint curve starts changing linearly from the heating setpoint to the cooling setpoint (or viceversa).
  • Page 22 This graph helps in understanding the different values above listed: In red the heating season, in blue the cooling and in between the intermediate season (when the ComfoClime will not operate). Remember to refer the setpoint values to the Y axis and the thresholds and knee points to the X axis. POS.

  • Page 23: Scenarios

    7 Scenarios The user can choose among different scenarios to plan the weekly scheduler. The choice is among This standard behaviour when no other scenario is active. NORMAL/DAY No limitations in heat pump thermal power; no limitation in air flow request. When the inhabitants are sleeping, the focus is on low noise level and air renovation to keep low CO2 levels.

  • Page 24: The Scheduler

    8 The scheduler In this page the user can program the system across the whole week, from Monday to Sunday, for each hour. The user can choose between three groups of days for scheduling: 5 working days (Monday to Friday); weekend (Saturday and Sunday); the whole week. The scheduling is done in four steps: STEP ACTION...

  • Page 25: Notification

    9 Notification In this page it is possible to read the messages coming from the unit: errors, alarms, alert, advice. The following table lists the error codes that could appear: CODE COMPONENT DESCRIPTION SOLUTION Airduino The rotary encoder is set to a forbidden value. Call Zehnder Service Check that the green LED on ComfoAir Q and Clime is fixed ComfoAirQ communication error.

  • Page 26: Firmware Updates

    10 Firmware updates Your devices Through the page it's possible to check if the units are updated to the latest firmware version. If a new firmware is available for the ComfoAir Q or the ComfoClime, a note appears below the related icon. Procedure to perform a firmware update: STEP ACTION...
  • Page 27 STEP ACTION IMAGE The download will take no more than a couple of seconds, depending on the internet connection speed. Once completed the page shows 100% and “download firmware completed” and a new button at the bottom of the screen saying “Upload firmware”.
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This manual is also suitable for:

Comfoclime 36

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