Zehnder Rittling ComfoClime 24 User Manual
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Zehnder Rittling ComfoClime 24 User Manual

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Decorative radiators
Comfortable indoor ventilation
Heating and cooling ceiling
Clean air solutions
User manual
ComfoClime 24
ComfoClime 36
1 - EN

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Summary of Contents for Zehnder Rittling ComfoClime 24

  • Page 1 Decorative radiators Comfortable indoor ventilation Heating and cooling ceiling Clean air solutions User manual ComfoClime 24 ComfoClime 36 1 - EN...

  • Page 2: Table Of Contents

    Table of Contents Preface ..........................3 1 Installation ........................4 2 The provisioning ......................5 2.1 Special circumstances ....................12 2.2 Settings ........................14 3 The home page ......................17 4 The main menu ......................18 5 Your devices ....................... 19 6 The thermal profiler ......................

  • Page 3: Preface

    Preface IMPORTANT! Carefully read this manual before use. The ComfoClime is hereinafter referred to as "device". This manual explains how to install, configure and use the App in order to control the ComfoClime. Since that application is continuously developed and improved, your actual release may differ a bit from the descriptions shown in this document.

  • Page 4: Installation

    1 Installation To configure and operate the ComfoClime the user must install the ComfoClime Control app by downloading it from Google Play or Apple Store. Once installed the app will appear among the phone apps with its icon: EN - 4...

  • Page 5: The Provisioning

    2 The provisioning At the first launch of the app, the user will be prompted to detect the ComfoClime and connect it to his home WiFi network (if available). The ComfoClime can be controlled only through the ComfoClime Control app. In case the user doesn’t have a WiFi network running in the house there is the possibility to get connected to the ComfoClime anyway: through the Bluetooth connection or through a local WiFi network generated by the ComfoClime.
  • Page 6 ACTION IMAGE In the next page the user can choose whether to go for a brand new installation or connect an already installed ComfoClime. If no ComfoClime device is listed, the user must tap over Connect a new device to the WiFi . Advise: please ensure in your mobile phone WiFi settings that your WiFi allows to add additional devices.
  • Page 7 ACTION IMAGE In this page, allow the ComfoClime Control app to use your location by pressing Allow once or Allow while using app. The app will find the Bluetooth signal emitted by the ComfoClime and will ask permission to do the pairing.
  • Page 8 ACTION IMAGE Tap on Pair to connect ComfoClime and smartphone via the Bluetooth. From now on the ComfoClime and the app are connected through the Bluetooth. As long as the WiFi connection is not triggered, the two remain linked via Bluetooth. Here the user can choose the preferred WiFi network simply tapping on it and then typing its password.
  • Page 9 ACTION IMAGE Go to WiFi settings can be used to check if the smartphone is connected to the same WiFi as will be by the ComfoClime. Otherwise just tap on Search to list all the ComfoClime already properly connected to the selected WiFi.
  • Page 10 ACTION IMAGE Once the device appears in the field "Select your Zehnder hub", tap on it to establish the connection between it and the WiFi network. By default the device is named "ComfoClime". Tapping on the unit's name the user will enter the actual home page.
  • Page 11 ACTION IMAGE Now the app has found and recorded the device in it and it is possible to finalise the naming procedure reassigning a new name if desired and including (not mandatory) an address, city, country and a customised icon. Finish tapping on the Save button.

  • Page 12: Special Circumstances

    2.1 Special circumstances ACTION IMAGE If a connection is not possible through WiFi or Bluetooth, there is a further way to establish the connection between the app and the unit. With regard to the initial page (recalled on the Advanced right), at the bottom there is configuration button which allows, if tapped,...
  • Page 13 ACTION IMAGE IMPORTANT: the password to gain access to the local network is Zehnder1 Once the mobile device is connected to the same local network it is possible to continue like in the procedure for normal WiFi networks choosing called Zehnder_xxxxxxxxxxxxxxxx among the ones found then confirm the choice as it is explained at page 7.

  • Page 14: Settings

    2.2 Settings ACTION IMAGE When a reset is necessary, it is possible to proceed entering the Settings page from the main menu. This way a “soft” reset is possible, equivalent to unplugging the unit. Tapping on Settings two new voices will appear: •...
  • Page 15 ACTION IMAGE In order to enable the access to the Advanced controls, it is necessary to enter the PIN 4210 then tap on Next. The app automatically return to the Apartment select page and the result will be visible in the Thermal profile page.
  • Page 16 ACTION IMAGE When selecting the Soft Reset option a warning message will appear recommending the user to wait until the unit is rebooted completely. Tap on Confirm to proceed A new menu item will appear called Soft reset. When selecting this option a warning message will appear recommending the user to wait until the unit is rebooted completely.

  • Page 17: The Home Page

    3 The home page POS. DESCRIPTION Main menu ComfoClime mode: Blue wave=COOLING; Red Wave=HEATING; NONE= the device is not working. ComfoAir Q airflow preset: It is possible to select all three ComfoAir Q speeds by tapping on the circular icon. When the preset is changed the unit will switch to manual mode.

  • Page 18: The Main Menu

    4 The main menu ACTION IMAGE Tapping the 4 dots icon on the top left corner of the app, the main menu will appear. It is possible to browse through all the pages of the app simply tapping on their names. In the lower right corner of the main menu it is possible to check the installed version of the app.

  • Page 19: Your Devices

    5 Your devices ACTION IMAGE The "Your Devices" page lists all the devices connected to the ComfoNet system. The ComfoAir Q and the ComfoClime must be present all the times; other devices are ComfoAir Q accessories so they can appear only when installed.
  • Page 20 ACTION IMAGE The sub-page of the ComfoClime unit shows: • the working mode (Auto or Manual touching the button on the left upper corner); • the indoor temperature; • the working mode switch (Power, Comfort, Eco); • the Supply Air Temperature. ComfoClime working modes ComfoClime automatic modes: •...

  • Page 21: The Thermal Profiler

    6 The thermal profiler ACTION IMAGE The Thermal profiler page is composed of two pages in which it is possible to see and/or set several parameters, accordingly to the access level and the model of ComfoClime installed. Season selection Auto mode the season is automatically detected by the ComfoClime accordingly to the external temperature and the season settings.
  • Page 22 ACTION IMAGE comfort temperature is the setpoint value corresponding to the selected profile: MODE VALUE POWER 23° heating/23° cooling COMFORT 21° heating/25° cooling 19° heating/27° cooling knee point is the Tpma value from which the setpoint curve starts changing linearly from the heating setpoint to the cooling setpoint (or viceversa).
  • Page 23 This graph helps in understanding the different values above listed: In red the heating season, in blue the cooling and in between the intermediate season (when the ComfoClime will not operate). Remember to refer the setpoint values to the Y axis and the thresholds and knee points to the X axis. POS.

  • Page 24: Scenarios

    7 Scenarios The user can choose among different scenarios to plan the weekly scheduler. The choice is among This is the standard behaviour when no other scenario is active. The NORMAL/DAY devices maximum thermal power is 100%. When the inhabitants are sleeping, the focus is on low noise level and air renovation to keep low CO2 levels.

  • Page 25: The Scheduler

    8 The scheduler In this page the user can program the system across the whole week, from Monday to Sunday, for each hour. The user can choose between three groups of days for scheduling: 5 working days (Monday to Friday); weekend (Saturday and Sunday); the whole week. The scheduling is done in four steps: STEP ACTION...

  • Page 26: Notification

    9 Notification In this page it is possible to read the messages coming from the unit: errors, alarms, alert, advice. The following table lists the error codes that could appear: CODE COMPONENT DESCRIPTION SOLUTION Airduino The rotary encoder is set to a forbidden value. Call Zehnder Service Check that the green LED on ComfoAir Q and Clime is fixed ComfoAirQ communication error.

  • Page 27: Firmware Updates

    10 Firmware updates Through the page Your devices it's possible to check if the units are updated to the latest firmware version. If a new firmware is available for the ComfoAir Q or the ComfoClime, a note appears below the related icon. Procedure to perform a firmware update: STEP ACTION...
  • Page 28 STEP ACTION IMAGE The download will take no more than a couple of seconds, depending on the internet connection speed. Once completed the page shows 100% and “download firmware completed” and a new button at the bottom of the screen saying “Upload firmware”.
  • Page 29 PAGE INTENTIONALLY LEFT BLANK 29 - EN...

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Comfoclime 36

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