Owon DGE3000 Instruction Manual

General Warranty
We warrant that the product will be free from defects in materials and
workmanship for a period of 3 years from the date of purchase of the product
by the original purchaser from our company. The warranty period for
accessories such as probes, battery is 12 months. This warranty only applies
to the original purchaser and is not transferable to a third party.
If the product proves defective during the warranty period, we will either repair
the defective product without charge for parts and labour, or will provide a
replacement in exchange for the defective product. Parts, modules and
replacement products used by our company for warranty work may be new or
reconditioned like new. All replaced parts, modules and products become the
property of our company.
In order to obtain service under this warranty, the customer must notify our
company of the defect before the expiration of the warranty period. Customer
shall be responsible for packaging and shipping the defective product to the
designated service centre, a copy of the customers proof of purchase is also
required.
This warranty shall not apply to any defect, failure or damage caused by
improper use or improper or inadequate maintenance and care. We shall not
be obligated to furnish service under this warranty a) to repair damage
resulting from attempts by personnel other than our company representatives
to install, repair or service the product; b) to repair damage resulting from
improper use or connection to incompatible equipment; c) to repair any
damage or malfunction caused by the use of not our supplies; or d) to service a
product that has been modified or integrated with other products when the
effect of such modification or integration increases the time or difficulty of
servicing the product.
Please contact the nearest Sales and Service Offices for services.
Excepting the after-sales services provided in this summary or the
applicable warranty statements, we will not offer any guarantee for
maintenance definitely declared or hinted, including but not limited to the
implied guarantee for marketability and special-purpose acceptability. We
should not take any responsibilities for any indirect, special or consequent
damages.